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IMPORTANT!Before using the SUR-0500 for the first time, update the firmware to the latest version. Perform the steps outlined in Update Firmware which is part of the Initial Setup.
Box Contents(1) Savant Universal Remote (SUR-0500-01)(1) Savant Universal Remote Charging Base, (SSB-0500-xx)(1) Installation Kit:
(1) 5V DC 1 Amp Power Supply for Charging Base (025-0138-xx)(1) USB Cable for Power Supply (064-0378-xx)
(1) Power Supply Clips for US and International (028-0597-xx)(1) Quick Reference Guide (this document)
SpecificationsEnvironmentalEnvironmental
Temperature Opera&ng: 32° to 95° F (0° to 35° C)Storage: -32° to 113° F (0° to 45° C)
Humidity 5% to 95% RH (non-condensing)
DimensionsDimensions
Height 8.49 in (21.56 cm)
Width 2.33 in (5.91 cm)
Depth 0.709 in (1.8 cm)
Weight (Shipping - Remote and Base) 1.4 lb (0.64 kg)
PowerPower
Battery Lithium-Ion
Battery Life Continuous: 4 hours | Standby: 3 days
CommunicationCommunication
Wireless Wi-Fi® 802.11 b/g/n (2.4 GHz)
Operating Range Dependent on specific Wi-Fi network
Display and BacklightsDisplay and Backlights
Resolution 128 x 160 pixels
Display Size1.2 x 1.5 inch full color display (128 x 160 resolution)
Backlights White LED for all buttons
ComplianceCompliance
Safety and Emissions FCC Part 15 | CE Mark | C-Tick
FCC ID: TX4RC44A | IC ID: 11438A-RC44A
RoHS Compliant
Minimum Supported ReleaseMinimum Supported Release
Savant OS da Vinci 5.2.2
Charging Base (SSB-0500)
Charging Base (SSB-0500)Charging Base (SSB-0500)
Input Power 5V DC, 1 Amp power supply
Height 0.89 in (2.27 cm)Width 3.52 in (8.95 cm)Depth 3.53 in (8.97 cm)
Button Functionality
Home
Press: Returns to the Service List for the current room.Press and hold: Returns to the currently playing service.Press and hold with Power: Turns remote Off.
PowerPress and hold: Powers remote On and Off.Press: Powers services Off.
Remote Function Selection
Performs the operation of the associated function on the screen.
Bottom Row Selection
Performs the operation of the associated Bottom Row Function. See Item G.
Status Display Bar
Displays currently selected room, Wi-Fi signal, Battery Level, and Charging Indication.
Remote Function Display Area
Displays menus of remote functions and information for the currently selected service.
Bottom Row Functions
Displays the function to perform for the associated Bottom Row Selection buttons.See Item D.
Service Control
Performs the function on the currently selected service:Rewind, Play, Fast Forward, Previous, Pause, Next, Live, Stop, Record
Service Menu Navigation
Performs the function on the currently selected service:Left, Right, Up, Down, OK (Enter).
Volume Control Volume Up, Down, and Mute
Channel Control Channel Up, Down, and Last
TrueCommand OSD
Displays the Savant TrueCommand OSD.Exit is used to close the OSD.
Service Navigation
Performs the function on the currently selected service:Menu, Component Favorites, Exit, PG+, Guide, DVR, Info, PG-.
Service Numeric Entry
Performs the function on the currently selected service:0 - 9, Decimal Point, Enter
SUR-0500-01 | 009-1024-08 | 150128SUR-0500-01 | 009-1024-08 | 150128 45 Perseverance Way, Hyannis, MA 02601Copyright © 2015 Savant Systems, LLC 1 of 3 savant.com | 508.683.2500
Savant® Universal RemoteQuick Reference Guide
For Product Info
Initial Setup
1. Connect to a Wi-Fi Network
IMPORTANT!The SUR-0500 must be connected to the same network as the Savant host.
A. Power on the SUR-0500 by pressing and holding the Power button for 6 seconds or more until the Savant Logo appears.
Splash screens will appear for 90 seconds or more and then display a list of available Wi-Fi networks.
B. Press the Center or Right bottom button to navigate the list of available Wi-Fi networks. If the network name does not appear in the list, select Other Network at the bottom of the list.
Note:In order to connect to an enterprise network, navigate to Other Networks in the list.
C. Press the Left or Right side button next to the desired network.D. If the selected network is unprotected, skip to step 3.
2. Enter the Network passwordA. Press the Lower Left or Lower Right side buttons until the desired character appears
above the center pointer.B. Press the Top Left side button to capitalize the character.C. Press the Center bottom button to save the character and move to the next blank.D. If a character was saved in error:
Press the Center side buttons to move the cursor after the character.Press the Top Right side button to delete the character.
E. Press the Right bottom button to save the password.
3. Update FirmwareA. Press the Left bottom button until the Home (Root) screen appears.B. Press the Center or Right bottom button to navigate the list until Settings appears on
the screen.C. Press the Left or Right side button next to Settings.D. Press the Center or Right bottom button to navigate the list until Update appears on the
screen.E. Press the Left or Right side button next to Updates.F. Press the Right bottom button to install the update.
IMPORTANT! After the update has finished, the remote may be inoperative (blank screen). This is normal and is remedied by rebooting the remote. See Rebooting the Remote for details.
G. Several updates may be available for different software on the remote. Repeat steps A to F until No Updates Were Found At This Time appears on the screen.Press Left bottom button to return to the previous screen.
4. Select a Savant HostA. Press the Center or Right bottom button to navigate the list of available hosts.B. Press the Left or Right side button next to the desired host.
SUR-0500-01 | 009-1024-08 | 150128SUR-0500-01 | 009-1024-08 | 150128 45 Perseverance Way, Hyannis, MA 02601Copyright © 2015 Savant Systems, LLC 2 of 3 savant.com | 508.683.2500
5. Select a Room (Zone) to controlA. Press the Center or Right bottom button to navigate the list of available rooms.B. Press the Left or Right side button next to the desired room.
Rebooting the RemoteA. Press and hold the Home and Power button for 10 seconds.B. After the remote powers Off, place the remote on the dock to power On the remote.
Additional InformationFor additional information, refer to the following documents on Savant.com.• Savant Universal Remote (SUR-0500) Deployment Guide - 009-1071-xx• Savant Universal Remote (SUR-0500) User Guide - 009-1086-xx
RegulatoryThe following statements are applicable to the SUR-0500.Note: This equipment has been tested and found to comply with the limits for CLASS B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications, However there is no guarantee that interference will not occur in a particular installation, If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try correct the interference by one or more of the following measures: 1.1. Reorient or relocate the receiving circuit different from that to which receiver is connected. 1.4. Consult the dealer or experienced radio/TV technician for help. The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interferences that may cause undesired operation.
CAUTION: Exposure to Radio Frequency Radiation. Antenna shall be mounted in such a manner to minimize the potential for human contact during normal operation. The antenna should not be contacted during operation to avoid the possibility of exceeding the FCC radio frequency exposure limit.
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
SUR-0500-01 | 009-1024-08 | 150128SUR-0500-01 | 009-1024-08 | 150128 45 Perseverance Way, Hyannis, MA 02601Copyright © 2015 Savant Systems, LLC 3 of 3 savant.com | 508.683.2500