SB Related duties. Duties- SB Related The mail overseer should check – The SB/RD/TD Journals – All the transactions in the journals from last date of

SB Related duties

Duties- SB Related

• The mail overseer should check – The SB/RD/TD Journals– All the transactions in the journals from last

date of visit/ inspection– Confirm the correctness of total of daily

transactions done by the BPM – The journals and compare it with BO account

What is SB (28) ?????

Can you recall ????

Duties – SB Related

• In case of SB-28, the mail overseer should – Compare the office copy with BO journal

entries– Verify signature of the depositor with the SS

book– Verify if SB-28 has been issued individually for

each PB

Non issue of SB-28 is a crime as per RULE NO 355 OF POSTAL MANUAL VOL VIII


Please rememberTo verify whether the BPM had issued SB-28 receipts

for the PBs obtained from depositor

SB PBs sent to AO (as per BO journal) = SB-28 receipts

issued

What is SB (26) ?????

Can you recall ????


In case of SB-26, the mail overseer should check

• If the type of account is mentioned in the receipt• If entries are made in SB/RD/TD journals• If corresponding entries are made in the SS book• If the PB is received in time from AO (ascertain

with BO Slip) • If necessary entries are there in the BO journal• That there is no delay in delivery of PB to

depositor

RULE NO 355 OF POSTAL MANUAL VOL VIII


In case of SB-26, the mail overseer should • Contact the depositor and ascertain receipt of

the PB if signature in SB 26 does not tally with SS Book

• Verify if the BPM has prepared a single SB-26 receipt for new accounts (MPKBY agent’s RD bulk lists)

• Contact the account office immediately if PB is not returned within reasonable time

• Bring this to the notice of the Sub Divisional Head



• The mail overseer should – Report issue to the SDI if the original receipt is not handed

over to the depositor– Beware of spoilt SB 26 receipts in the BO

• In case of loss of original SB 26 by the Depositor

• Mail overseer to ensure – BPM gets application furnished by the depositor – Gets the orders from the account office on the

application – Then delivers the PBs to the depositors



In case of Undelivered Passbooks the Mail overseer should

– Verify if undelivered PBs in deposit are noted in the BO journal in red ink

– Ensure the BAT in PB agrees with SB/RD/TD journals

– Ensure that the PB is forwarded to AO if interest has not been added

– Take efforts to deliver the pass books to depositors personally

– Report to the Sub Divisional Head in case of discrepancies


PASS BOOK VERIFICATION – Mail overseer should – Contact the depositors personally– Verify prescribed number of all kinds of PBs – Check all the transactions appearing in the PB

after last visit/ inspection/ addition of interest – Receive list of PBs not received for entry of

interest in July every year from SDI /AO – Verify the accounts in the list mandatorily – Perform regular SB PB verification only after

verification of this list


In case of PBs not received for entry of interest, the mail overseer should– Identify such accounts by referring to the SB journal – Note down the account numbers not received for

subsequent transaction – Check whether DNT (Date of Next Transaction) is

invariably noted for all transactions in the journal – List the account numbers for which the SB – 28

receipts has not yet been issued for the last one year

– Verify those PBs compulsorily – Make arrangements for sending them for interest

posting


In case of RD accounts please remember that• RD account discontinues after four defaults• Revival is permitted only within two months

from the month of fifth default after payment prescribed default fee

• Default installments to be paid by the depositor

• RD accounts give sufficient scope for manipulation

• Manipulations can be covered up easily • Non updation of ledgers, pending at AO/HO

will enable frauds


While checking RD PBs the mail over seer should – Check every single transaction in the PB– Count number of date stamp impressions in the

PB– Multiply it by the denomination & ensure the

correct balance is available in the PB – Check dates of transactions and their credits – Check RD accounts with default

• both the MPKBY agent list & individual deposits– Contact the concerned depositors personally – Ensure that the Agent list should contain ASLASS

card number


While checking RD PBs the mail over seer should • Compare the previous month’s total deposit & number

of accounts with the current month’s figures• Deal with following issues vigilantly

– Huge/ sudden short fall in amount and number of accounts

– Discontinued accounts and PMC cases• Calculate the monthly totals of RD Deposits/payments in

BO account for every month since last visit • Ensure that there is no discrepancy in amount of RD

deposits• Return the PBs obtained for verification immediately Or

before leaving the village • Not entrust the PBs to the BO staff while leaving the BO


• While checking MGNREGS PB the mail over seer should check– Whether Accounts are opened only in the name of individual wage

seekers – Test check of MGNREGS transactions – Whether GDS officials in your jurisdiction do not accept

bribe/baksheesh for making payments– Any complaints regarding MGNREGS payments should be

immediately enquired– Wage list received from AO bears its date stamp, sign of postmaster– Paid wage list have been filed serially, chronologically– Wage list is received duly entered in BO slip– Cash is received along with wage list from PO– All notifications & instructions issued on MGNREGS statistics is

maintained in the BO


The mail overseer should verify – The number of pages in each PB– The correctness of pages in the PB– The blank pages in between filled up pages– All the passbooks received at counter on the

date of visit– The uniformity of the dates recorded in

manuscript & the date stamp impression– Discontinued RD, Silent accounts & SB PBs not

received for entry of interest


The mail overseer should • Ensure that the

– counterfoils are given to the depositor across the counter

– the depositors are preserving the counterfoils• Avoid verifying the same pass book repeatedly

during every visit/inspection• In case of discrepancies-

– enquire with the depositor immediately– report the matter to the sub divisional head


• The mail overseer should – Prepare extracts of the PBs verified– Submit the said extract to the sub divisional

head– After endorsement by sub divisional head,

forward the extract it to the HO– On return from HO/SO

• If found, the PB is to be called for & send for verification by SBCO after issuing SB -28 receipt.

• If not, paste the extracts in concerned work papers

SB related duties of Mail Overseer

• Mail overseer has to guide the BPMs in processing Savings accounts deceased claim cases.

• In the following slides the guidelines for settlement of claim cases are explained.

Basis for claims

• On death of depositor/investor• Settled on the basis of the following

– Nomination– Legal Evidence– Other (No nomination, no legal evidence up to

balance of Rs.1 lac)

1.3.2

Basis for claim…

Legal Evidence• Probate of will• Succession Certificate• Letter of administration

1.3.2

Savings Accounts

Type of Claim case Documents required

SB- Nomination Common Application : SB – 30 Death certificate (s)Pass books

SB- Legal evidence Common Application SB -30Death certificate (s)Legal documentPass books

SB- No Nomination & legal evidence

Common Application SB -30Death certificate (s)Pass booksLetter of IndemnityAffidavitLetter of disclaimer on affidavit

1.3.2

Savings Accounts…Procedure

• Scrutiny of application• Witness necessary• ID and Address proof of claimant and

two witnesses as per KYC norms .

1.3.2

Savings Accounts… procedure

• Enter the particulars in claim register.• BPMs are required to keep stock of SB-30

forms.• Verification of balance in passbook with

reference to S.B Journal

1.3.2

Savings Accounts…

Sanction is issued on the application only – No separate sanction memo need be issued.

• If the sanctioning authority is other than Sr.PM/PM/SPM sanction memo is necessary

• Payment is made obtaining acquittance on the application itself – No separate SB – 7A necessary.

1.3.2

Power for sanctioning claims

(SB, RD,TD,MIS,NSS)

Authority With Nomn.

Legal evidence

Others(New form)

T/S SPM 1,000 1,000 1,000

Note: Except C & B class for other SPMs RD/MIS with Nomination ‘No limit’

LSG SPM 2,000 2,000 2,000

MDG No limit No limit 5,000

HPM No limit No limit 5,0001.3.2

Savings Accounts…

• For the purpose of limit, the amount as on the date of death of the depositor including interest up to previous financial year.

1.3.2

Savings Accounts…

• BPM has to send documents to AO in BO bag duly invoiced in BO daily account

• Note date of payment in

Specimen signature book Claim register

1.3.2

Other relevant information…

• Post Office should settle the claim within seven working days if claim falls within his financial power

• If not, forward by service Insured Post on the same day of its receipt

• Every administrative office will dispose off the case within seven days of the receipt

• Transmission of claim papers by Insured Post• Payment by crossed cheque irrespective of amount

1.3.2

Some more relevant information…• Responsibility will be fixed for delay

in settlement beyond 7 working days• Payment by crossed cheque irrespective of

amount• Sanction memo will lapse after one year

from the date of issue • Deposit can be accepted in Recurring

Deposit accounts after the death of depositor, but the amount will be paid to the nominee/legal heir only

1.3.2

• After issue of sanction, the following accounts may be transferred to the name of nominee/legal heir• Recurring Deposit• Time Deposit

1.3.2

Group Discussion

Class to be divided into 4 groups for discussion on SB related Case Studies

Have you noticed any irregularities during your visit?