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@ SCIROCCO_EU SCALING INTEGRATED CARE IN CONTEXT DR ANDREA PAVLICKOVA EUROPEAN SERVICE DEVELOPMENT MANAGER NHS 24, SCOTLAND 1

SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

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Page 1: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

SCALING INTEGRATED CARE IN CONTEXT

DR ANDREA PAVLICKOVA

EUROPEAN SERVICE DEVELOPMENT MANAGER

NHS 24, SCOTLAND

1

Page 2: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

SCIROCCO Project

EU Health Programme (CHAFEA)

► Budget: €2,204,631.21

► Start: 1 April 2016

► 10 Partners:

Page 3: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

SCIROCCO’s Objective

Tool to Assess Readiness for Integrated Care

SCIROCCO

Tool

Step 2: The originating Region

is assessing

the maturity needs of good

practice

Ste

p 1

Go

od

Pra

cti

ces v

iab

le f

or

scalin

g u

p

Step 3: The originating region

is assessing the maturity

needs of its healthcare system

Expected

Outcomes

Knowledge

transfer &

Scaling up

Step 4:Twining & Coaching

Page 4: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

Development of SCIROCCO Tool

B3 Maturity Model (Conceptual Framework)

Innovation Management

Removal of Inhibitors

Structure & Governance

Readiness to Change

Population

Approach

Breadth of Ambition

Information & eHealth Services

Standardisation & Simplification

Capacity Building

Evaluation Methods

Finance &

Funding

Citizen Empowerment

• Interviews with 12

European regions

• Analysis

/Identification of

“indicators” or

“characteristics of

maturity

• Development of

an assessment

scale

Page 5: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

Development of an Assessment Scale

Information & eHealth Services

Assessment:

0 – Information systems are not designed to support integrated care

1 – Information and eHealth services to support integrated care are being piloted

2 – Information and eHealth services to support integrated care are deployed but there is not yet

region wide coverage

3 – Information and eHealth services to support integrated care are available via a region-wider

service but use of these services is not mandated

4 – Mandated or funded use of regional/national eHealth infrastructure across the healthcare

system

5 – Universal, at-scale regional/national eHealth services used by all integrated care stakeholders

Page 6: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

How to Use B3 Maturity Model

Experience of Scotland

Page 7: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

However,

TESTING & VALIDATION IS NEEDED

SCIROCCO

Page 8: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

From

Conceptual

Model to an

Online Self-

Assessment

Tool for

Integrated

Care

Page 9: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

SCIROCCO’s Strategy to Implement the Project

Progress to date

Page 10: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

Step 2 / Maturity Assessment of Good Practices

Basque Country

7 GGPPs

Collection of 34 GGPPs

Puglia

8 GGPPs

Norbotten

6 GGPPs

Scotland

6 GGPPs

Olomouc

4 GGPPs

* 2 GGPPs from the B3 Action Group of the EIP-AHA

by

Page 11: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

What is the time needed for the practice to be deployed?

What is the investment per citizen / service user / patient?

What is the evidence behind your practice?

What is the maturity of your practice?

What is the estimated time of impact of your practice?

What is the level of transferability of your practice?

1

2

3

4

5

6

Step 2 / Maturity Assessment of Good Practices

Viability Assessment - Criteria

Page 12: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

0

5

10

15

20

25

Basque Country Olomuc Norrbotten Puglia Scotland

Sco

re

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Step 2 / Maturity Assessment of Good Practices

Viability Assessment – Selection of Good Practices viable for scaling up

Page 13: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

Step 2 / Maturity Assessment of Good Practice

Page 14: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

Step 2 / Maturity Assessment of Good Practices

“Technology Enabled Care Programme” - Scotland

0

1

2

3

4

5

Readiness tochange

Structure &Governance

Information &eHealth services

Finance & Funding

Standarisation &simplification

Removal ofinhibitors

Populationapproach

Citizenempowerment

Evaluation methods

Breadth of ambition

Innovationmanagement

Capacity building

Page 15: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

► The methodology used for the selection and collection ofGood Practices was proved to be feasible and effective invery different healthcare settings;

► Pragmatic approach to data collection;

► The transferability of the Good Practice requiresunderstanding of the context in which the Good Practicehas emerged;

► The dimensions and scales of the online MM tool provide avery useful basis for the contextual assessment;

► The transferability potential of Good Practice depends onits viability but also on maturity of the system in which it isimplemented; not all Good Practices require the same levelof maturity.

Discussion

Page 16: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

Assessment of maturity of healthcare

systems

Demo video

Next Steps

Page 17: SCALING INTEGRATED CARE IN CONTEXT · Step 4:Twining & Coaching @ SCIROCCO_EU Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Removal of

@ SCIROCCO_EU

THANK YOU!

www.scirocco.eu

[email protected]

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