Schiffers & Menezes Summer Training

COMPANY PROFILE The CMM (Cosme Mathis Menezes) group of companies started its business (import and export) in 1910. This group was functioning very well till mid 1961.But after Goa’s liberation in 1961 the business collapsed. But since CMM had good business contacts with other countries it entered into collaboration and in 1966-68 set up a complex in Ponda.The business consisted of

Pharmaceuticals Surgical dressing Cosmetics Surgical equipments and disposables

The CMM group entered into collaboration with Proctor and Gamble BDF (Germany) B Braun (Malaysia) Lundbek (Denmark) Schiffer (Germany) and other trademark users and technical collaboration.

The CMM group has 11 factories and the group employs more than 3500 people.

It acts as a distribution network across the country. The turnover of the group is over 350 crores

The CMM group entered into collaboration with Jordan (Norway), from where the toothbrush manufacturing activity commenced in the year 1994. Jordan (Norway) is the pioneers in toothbrush manufacturing and has the experience of 150 years, in addition to it Jordan is available in 95 countries standing as Europe’s number 1 brand.

In 1997 the group entered into collaboration with M+C Schiffer (Germany), who is the exclusive supplier of various brands like Aquafresh (SB), Crest (Proctor and gamble), and various brands of leaver and of Johnson & Johnson etc. Schiffer make more than 1 million brushes per day.

95% of the producing capacity is used for Aquafresh. In addition to Aquafresh the group has already signed an agreement with SmithKline Beecham to sell Jordan brushes.

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ORGANISATION STRUCTURE

4 Stores Asst.

Managing Director

GM Finance

inance

DGM HRD

Director Plant OperationV.P. Commercial

Manager QA

Receptionist

DGM Finance

Asst. Manager Purchase

House Keeping & Security

Sr. Manager Plant

Accounts Section 2 Purchase

Officers

Sr. Purchase Asst.

Purchase Asst.

Asst. manager

production

Asst. manager

Maintenance

QA Supervisor

9 QA Analysts

QA Executive Secretary

Manager stores

Production Engineers

9 Technical Officers

Asst. Engineer Stores

4 Engineer Utilities

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PRODUCTION DEPARTMENT

Production department is the main department where the system of the company is based. The head of the department is the Director Plant Operation of the company, but the actual process is managed by the Sr. Plant Operation manager.

Production in Schiffer & Menezes is for 24hrs which is divided in 3 shifts of 8hours each. The shift engineers look after the production during each shift.

The company manufactures dental care products and hence cleanliness is given very high importance during the production. The employees wear the assigned uniforms, caps (to prevent hair falling) and rubber slippers, employees wash hands with the disinfectant to kill bacteria while working in the production area. They have to disinfect their hands every 2hrs.

The production starts only after it receives orders from the customers. After receiving the order production manager plans the production process. He gives the plan to stores department and they inform if the raw material is available then it is supplied to the production department, if not, then a requisition is sent to the purchase department. During this time the maintenance department checks if all machinery is functioning properly and then the production starts.

There are 3 steps involved in production of toothbrush moulding, tufting & packaging.

During production the brushes are taken through various quality checks. After passing they are packed in display cartons put into shippers and then exported. All records are maintained in the electronic processing unit Entrepreneur Resource Planning (ERP). Here the total production, transaction, target amount etc is maintained. This is done to avoid confusion.

OBJECTIVES To achieve production targets in time. To minimize wastage. To ensure good work environment.

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LINE OF AUTHORITY OF PRODUCTION

TYPES OF MACHINERY AND RAW MATERIALS USED:

MOULDINGThere are 21 moulding machines of 5 different companies; those are ENGEL, WINDSOR, SUMO, SUPERMASTER, & KINKI. These machines are of two types, single injection machine and the dual injection machine. Dual Injection machines are machines where components of the brush handle can be fed through two areas, one horizontally and other vertically. In single component machines components can be fed only vertically. The raw materials used in are Polypropylene (PP) for the handle of the brush, Thermo Plastic Elastromer (TPE) which forms as a grip to the handle and also a coloured Master Batch is used which gives the desired colour to the brush.

EQUIPMENT DETAILS

2 OFFICER PRODUCTIONS2 OFFICER PRODUCTIONS

1 OFFICER PRODUCTION PLANNING

1 OFFICER PRODUCTION PLANNING

11 SHIFT SUPERVISORS PRODUCTION

11 SHIFT SUPERVISORS PRODUCTION

DIRECTOR PLANT OPERATION

DIRECTOR PLANT OPERATION

ASST. MANAGER PRODUCTION

ASST. MANAGER PRODUCTION

SENIOR PLANT MANAGERSENIOR PLANT MANAGER

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o 2 COMPONENT INJECTION MOULDING MACHINE-- ENGEL 125T - 4 NOS.

o SINGLE COMPONENT INJECTION MOULDING MACHINE-130T - 2 NOS.

o SINGLE COMPONENT INJECTION MOULDING MACHINE -75T - 1 NO. AND180T - 1 NO.

o SINGLE COMPONENT VERTICAL MOULDING MACHINE --85 T - 2 NOS.

o SINGLE COMPONENT HORIZONTAL MOULDING MACHINE--120 T - 1 NO.

o SINGLE COMPONENT VERTICAL INJECTION MOULDING MACHINE -55 T – 3 NOS.

TUFTINGThere are 11 tufting machines of 2 different types; those are ALFA (Asia) & ZAHORANSKY (Europe). These machines put the bristles in tooth brush. The raw materials used are nylon filament from which bristles are made, anchor wire that holds the bristles and coloured stamping roll that stamps the product name.

EQUIPMENT DETAILSo ZAHARONSKY – 8 NOS.o ALPHA – 3 NOS.o CNC 3 COLOUR TUFTING MACHINE--

2 NOS.

PACKAGINGThe machines that are used for packing of toothbrushes are Hoonga (which does the whole process), Kiefel (which is a sealing machine), Select and Precision Craft .The raw materials used in packing of tooth brushes are PVC or PET rolls which form the blister pack, Backer cards which are sealed on the blister, display cartons in which brushes are packed, and shippers to pack the display cartons.

EQUIPMENT DETAILSo KIEFEL - 1 NO. o HOONGA – 2 NOS.o BLISTER PACKING MACHINE -1 NO.o THERMOFORMING MACHINE -1 NO.o FORM-SEAL-CUT PACKAGING MACHINE (PVC TO PAPER) --

1 NO.

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PRODUCTION PROCESS

MOULDINGMoulding is the first step in the whole production process where the handles of the brushes are produced. First the raw materials, polypropylene, thermoplastic and master batches are manually fed in the bins. It is then sucked through a pipe into the Hopper unit. It then goes to the Azo unit where it is mixed with colour ingredients in the right proportion. It then goes to the barrel where it melts due to friction and heaters. The semi solid mixture is passed through the nozzle into the mould. In mould it is compressed under high pressure to form the handle. It is simultaneously cooled at around 17 degrees by passing water and then ejected from the mould. It is then automatically ejected from the moulds. The requirements of then production (like temperature, heat, etc.) are all fed in the computer operated machine.

TUFTING After moulding the brushes are brought to the tufting department. Here the brushes are fed in a magazine of the machine. The turret holder clamps it. The nylon filament is fed into the machine from where the bristles are cut than the filing tool tufts the bristles. Anchor wire is fitted along with bristles to provide stability. After the last bristle is tufted it is released to the transfer griper which moves it to the Transfer Chain (TC) holder. Then it goes through the cutter for profiling the bristles. It is further pushed over the grinder for rounding the bristles. It is then pushed for coding and then received by the operator who cleans it. Finally it is transferred to the crate for packing.

PACKING PVC or PET rolls are fed on the roller. It goes in the pre heater for heating. It is then passed through the forming station for getting the shape of blister packs. Brushes are fed into the blisters. It further passes through the card loader for placing the backer cards. It further goes to the pre sealing & sealing station which seal the brushes on all sides. It then goes to the cooling station for hardening the packing. It is then passed through a punch for cutting the desired shape of the pack. The brushes are then put into display cartons, packed into shippers & stored into pallets.

PRODUCT TRACE ABILITYAfter packing the brushes are shipped out on the shipper. Each shipper contains a check slip, which has a batch number. The number is used to trace the back the batch card which is maintained by the packaging engineer. The number also gives information like date & place of packing, the packing machine number and the code of the assistant who has done the final packing. Certain requirements are laid down by

the customer in order to trace back the brush by the stamping on the brush, the operator code, year of manufacture, texture of brush and country from which it is

manufactured.

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DOCUMENTATION Moulding batch cards, Moulding pallet cards, Tufting batch cards, Tufting pallet cards, Packing logbook, Wastage sheets, On process checks register.

QUALITY ASSURANCE

Being an ISO 9001-2000 certified the company has to follow certain quality standards and has to maintain its quality to the best. The company believes that the quality of their product cannot be compromised so they combine the best practices from organization to create an innovative and proactive tool for quality management.

LINE OF AUTHORITY

Quality assurance manager is the head of the department. Under him he has the quality executive. He assists the manager and maintains the records. Under him is the supervisor who is in charge of the quality checks. Under him there are 8 quality assurance analysts who conduct quality tests.

Tests are conducted as soon as the raw material is received in stores. The quantity is entered in the GRN (goods received note) through the ERP (electronic processing unit) system. Q.A analyst checks the quality of the material as per the quality norms. If it does not satisfy the norms than a rejected sticker is pasted and shifted to rejected area. The supplier & the purchase department is than informed about it. If the raw material satisfies the norms than it is shifted to the accepted area. All information is entered in ERP whether rejected or it is accepted. Than sent for production.

At the time of production tests are conducted at each stage moulding, tufting, packaging and only after it meets the specifications its than sent to the market.

MANAGER Q.AMANAGER Q.A

Q.A EXECUTIVE

Q.A EXECUTIVE

Q.A SUPERVISOR

Q.A SUPERVISOR

8 Q.A ANALYSIST

8 Q.A ANALYSIST

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OBJECTIVES Communicate quality issues towards continual improvement of products and

services to satisfy the requirements of their worldwide customers. To see to it that the workers are working taking the quality standards of the

company into consideration.

RESPONSIBILITIESQA personnel should be involved in all decisions taken.The QA personnel should approve/ reject raw materials, packaging & finished products only after testing it according to the GMP requirements.Check all the specifications, methods, batch records which may affect the product quality.Coordinate with internal audit program to ensure effectiveness of quality system.Study customer complaints to take corrective actions.See that all employees are trained in general GMPs and other operations.

QUALITY CHECKSWhen the raw material arrives the quality department has to conduct a number of tests on raw material, only than it’s supplied to production department.

TESTS OF RAW MATERIAL

BRISTLESThe samples are taken for measurement of thickness with a dial gauge against the standards.The packing of role and the colour of bristles is checked.

ANCHOR WIRECheck wire like splits, oil, dirt.Check the width & thickness with the dial gauge.

TEST FOR POLYPROPLENE, THERMO PLASTIC ELASTRO AND MASTERBATCH GRANULES.samples taken for colour, size, and grade number.

STAMPING FOILSamples taken to check for role width & grade of stamping foil received.

MOULDING

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PARAMETERS STANDARDSColour design Standard sample Number of holes As per designHole diameter As per designScratches NoneCracks on handle NoneEjector marks NoneParting lines No sharp edgesAfter MouldingFLEXIBILITY TESTAfter moulding the handles few of them are put on compressed tester machine. Here the force is exerted which is measured and the handles are bent to a certain amount. If it is as per standards than it passes the test. BREAKAGE TESTThe handles are fitted on the breakage tester and then it is hit with a metal bolt at certain speed. If it wit stands than it passes the test.

TUFTING

PARAMETERS STANDARDSHandle colour refer sampleBristle colour refer sampleBristle diameter as per designTrim height as per designNumber of bristles as per designAnchor dimension as per designEnd rounding refer sample Pull strength measured value

AFTER TUFTING

TUFT RETENTION FORCEHere the tuft is tried to pull out with the force as per the given standards, if it wit stands than passes the test.

BRISTLE PER TUFT, COLOUR, DIAMETERVisually check the colour, count the number of bristles, measure the thickness.

ANCHOR WIRE DIMENSION

BRISTLE END ROUNDING

PACKAGING

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PARAMETERS STANDARDSCode of brush DateFree from contamination CleanlinessCorrect backer board Texture & colourColour combination of brushes Proportionately mixedTexture display Correct texture

HANDELING CUSTOMER FEEDBACKThe complaints of the customer are also handled by the QA department. The copy of the complaint document and the affected stocks are given to the managing director and the person who arranges for investigation. The site person investigates the cause an then replies to the customer. All complaints are reviewed by senior management and documented.

DOCUMENTATION Feedback formsTraining recordsAssessment questionnaireRecord of all quality checks conducted.

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MAINTENANCE DEPARTMENT

Every company needs services which can work cross functionally to support its main production process and to get assured long lasting usage of the product and also get optimum productivity. Due to this requirement there emerges a need for maintenance department. The maintenance department has to take care of companies’ small fans to the huge production machineries. Taking routine checks of the machineries and mould is the most important function of this department.

LINE OF AUTHORITY

ASST. MANAGER MAINTENANCEASST. MANAGER MAINTENANCE

EXECUTIVETECHNICAL

EXECUTIVETECHNICAL

OFFICER TECHNICAL

OFFICER TECHNICAL

2 ENGINEERS TECHNICAL2 ENGINEERS TECHNICAL

5 ASST. TECHNICAL

5 ASST. TECHNICAL

1 ASST. ENGINEERING

STORES

1 ASST. ENGINEERING

STORES

2 ENGINEERINGUTILITIES

STORES

2 ENGINEERINGUTILITIES

STORES

2 ASST. UTILITIES

STORES

2 ASST. UTILITIES

STORES

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OBJECTIVES1) To maintain the quality of the machines so as to get a good quality of brushes.2) To follow the instruction of the manual so as to prevent breakdowns.

TYPES OF MAINTAINANCEThere are two types of maintenance preventive & breakdown maintenance.

PREVENTIVE MAINTENANCEPreventive maintenance is instructed by the machine manufacturer to the company. It is done as to prevent breakdowns and for the machine to perform at the optimum level. Now there are different types of preventive maintenance for moulding, tufting, and packaging.

MOULDINGThere are two different types of maintenance of machine and of the mould. ITEMS (Machine) SCHEDULELeakages in oil, water supply WeeklyGreasing of all points Weekly Cold water supply WeeklyChecking of safety devices WeeklyElectrical panel MonthlyCheck bolts, lock nuts Monthly Check for state of hydraulic Monthly MOULDDAILY CHECKS STATUSClean mould cavities with wool OKClean sliding units with grease OK

WEEKLY CHECKSCheck the mould for water, oil OKLeaks, damages Check all moving parts, tighten OKScrews

TUFTING Here there is single maintenance of machine ITEMS SCHEDULECheck central lubrication WeeklyCheck air pressure supply WeeklyCheck filing tool, drive & counter WeeklyPiece for easy movement Check trimming & cutting station WeeklyCheck bristle cleaning unit WeeklyWash out filter of water separator Air filter of electrical boxes MonthlyClamping turret, drive holder MonthlyLever for movement of filing tool MonthlyMain motor Annually

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PACKINGHere there is maintenance of machine only. ITEMS SCHEDULECheck transformer Weekly Air supply pressure WeeklyGreasing of all points on machine WeeklyOperation of following stationa) Forming station b) card loader Weeklyc) Sealing d) CoolingCheck scrap Weekly Oil level check MonthlyDrive chain Monthly

BREAKDOWN MAINTENANCEThis maintenance work starts only after the machine stops functioning. After the break down the maintenance department tries to find the root cause and takes steps accordingly.

DOCUMENTSSTANDARD OPERATING PROCEDURESThis manual includes all the ways of preventing breakdown of machines. The SOPs are formed with the help of operating manual and give detailed information about the machines and its maintenance.

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STORES DEPARTMENT

This department handles the inventory. Whenever any raw material or finished goods have to move in or out of the company it has to go through the stores department.

Storing raw material:

One of the main functions of the stores is to maintain raw material and product material for the company. First when RM or PM enters the company it is checked by the stores for any defects in the containers and to see that the material sent by the supplier is the same as specified by the production department. After verifying the delivery challan and other required documentation. The material is unloaded; then the QA department is informed for further material checking, after getting approval from QA department, the material has to be accordingly arranged on the basis of its grade, type and expiry date.

Packing:

Before the consignments is shipped the finished product must be properly packed in outer boxes(cartons) to prevent any further damages during the transport, also stores department seals the boxes which could be only removed by the concern customer.

Dispatching finished goods:

The next function of this department is storing the finished goods and dispatching them after receiving the orders from the production department. While dispatching the finished product, stores have to undergo many documentation procedures to satisfy the statutory requirement. Sample seal envelop:

Stores department has to make a sample seal envelop in which the product (toothbrush) is placed, which is checked by custom inspector as a security about the consignment which is shipped by the company.

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Handling of defected goods:

This department also handles the goods which are rejected by the customers. These goods have to be preserved properly and if demanded by the quality assurance department it should be allotted for further checks. Some times the production department also returns the RM or PM, due to various reasons this material is also handled by stores.

Disposal of waste material:

Handling and disposing the waste material generated at the site is also one of the duties of the stores department. This includes defected brushes and other material countered at production department. These materials have to be handled separately and are mostly scraped on weekly basis.

Documentation:

As any other department, maintaining documents are also one of the most important and challenging function for the stores department. As Schiffer and Menezes is an E.O.U based company there are many other documents which it has to maintain to satisfy the statutory needs. Some of the documents which stores maintain are:

Requisition slip: The production department has to present requisition slip to the stores whenever it needs RM or PM. This document must be properly preserved by the stores and should be in position to present the same whenever necessary.

Material return note: Whenever any material has to be returned back by the production department to the stores, this document is given to the stores along with the material.

Procurement certificate: This document includes the item description, the value of consignment which is being shipped. The above said certificate has to be presented to the custom.

A.R.E form: This document includes all the specification of the consignment, which is required by the custom for the clearance of the material from the port.

Fumigation certificate: This certificate is required by the company to justify that wooden planks used in the packing of consignment are properly treated.

Export invoice: This document includes all the information and price of the product, which is sent with the consignment to the customer.

Packing list: This document is also sent to the customer, which includes specification, cost, gross weight of consignment and net weight of product.

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PURCHASE DEPARTMENT

The Vice President Commercial is the head of the department who sits in the main office in Panjim. Under him he has senior Purchase Manager who looks after all the purchases of the company with all his members.

Once the purchase officer receives the requisition note from the stores department, he starts planning his material requirements. The blow up contents of the material requirement plan are item code, item description, quantity in stock, material requirements, material shortfall, purchase order number, purchase order date, supplier and pending quantity.

LINE OF AUTHORITY

FUNCTIONS

MATERIAL REQUIREMENT PLANNINGThe purchase officer finds out the material requirement based on the quantity of stock for 2 or 3 months, the material shortfall etc. He then releases the purchase order. After releasing the purchase order he follows up for timely receipt of material fore production.

V.P. CommercialV.P. Commercial



2 Purchase Officers

2 Purchase Officers

Sr. Purchase Asst.

Sr. Purchase Asst.

Purchase Asst. Purchase Asst.

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SOURCING OF VENDORSSourcing of vendors for different materials to manufacture the items is done through Internet, Vendor Directory, Trade Fares, Yellow Pages, etc.

VENDOR DEVELOPMENTSamples are taken from vendors along with duly filled vendor information form. If the samples are approved then a commercial lot is ordered and the vendor is included in the approved vendor list. PRICE NEGOTIATIONSQuotations are taken from different suppliers and a comparative price statement is prepared. A suitable vendor is then selected.

DOCUMENTATIONS FOR IMPORT AND EXPORTInvoice, Packing List, Certificate of Origin, F.O.B, Bill of Loading in case of sea import and airway bill in case of air imports, Certificate of analyses, Catalogue, Self Declaration Form, ARE-1 for excise.

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HUMAN RESOURCE DEPARTMENT

Human resource department is a personnel department which mostly deals in the workers of the company. It has to look after the recruitment of the employees to the development and their salaries. It also has to keep record of the employee’s absence or presence, their leave record etc. In Schiffer & Menezes the department is headed by the D.G.M. HR. He takes all the decisions relating to HR. The HR assistant assists him. He handles the day to day work of maintaining all the records of attendance leave, advance pay, damages and contracts. Under him he also has the receptionist, who looks after the office automation. Also he handles the Housekeeping Department and the Administrative Department.

LINE OF AUTHORITY

DGM HRD DGM HRD

ReceptionistReceptionist



SecretarySecretary

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OBJECTIVES

To look after the health of the employees. To keep on motivating the employees so as to get maximum output from them. To see to it that every employee and also the visitors have a good impression

about the company.

FUNCTIONS

1. Recruiting employees as and when required either on Contractual or on Permanent basis.

2. Carrying out Induction, Probation training or any other training programmes.3. Maintaining cleanliness and hygiene in the company.4. Keeping the employees satisfied about their job.5. Fixing the salary structure of the employees.6. The HR department has to maintain leave cards for each employee. This helps

the company to check the attendance for punctuality.7. The H.R department has to maintain all the records of the transactions taken

place of the firm with the employee and also the personal information of each employee.

8. Handling administrative functions.

DOCUMENTATION1. Registers of employee attendance, leaves, advance payments etc.2. Administrative Documents3. Registers of employee personal details.4. Registers of accidents, dangerous occurrence, and damage due to loss.5. Housekeeping Documents.6. Statutory Documents

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FINANCE DEPARTMENT

Finance Department is headed by the GM Finance who takes all the decisions of the department. Under him he has the Deputy GM Finance who takes decisions in the absence of the GM. He is the in charge of the transactions in the company.

LINE OF AUTHORITY

FUNCTIONS

GM Finance

inance

GM Finance

inanceDGM FinanceDGM Finance

Account SectionAccount Section

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Payment of purchase bills:

The finance department has to look after the payment of the purchased packing material and raw material to the concerned supplier. The procedure for this payment is as follows, the material is ordered by the purchase department and the stores department is made aware of this order through ERP software (essential resource planning) .When the consignment arrives at the stores department the supplier has to give the company GRN (goods received note) which is received by the stores, through the help of this note the material is cross checked with the specification given by the purchase department. the consignment is further checked by the quality assurance department, for the specified quality ordered and later when the material is approved by this department the stores has to send, a copy of GRN, invoice and packing list to the finance and, after analyzing all these documents the finance department makes the payment to the concerned supplier through the bank.

The payment of purchased machinery and molds is also done in the same method but only the consignment is checked by a panel of engineers from the stores engineering department rather then the quality assurance department.

Sales accounting:

When the consignment of finished goods is sent by the stores department to its particular receiver, the stores has to forward the below mentioned documents to Finance department,

Excise invoice Packing list Lorry receipt

The below mentioned documents are needed only if goods exported Bill of lading (incase of sea shipment) Airway bill

When all these documents are received by finance department, they are scrutinized, and on the basis of documents received, a bill is prepared and along with the above said documents forwarded to the customer’s bank for the realization of payment.

Payment for services: In case any services are required by the company, it is finalized by calling quotations from the eligible agencies and after obtaining the satisfactory services from them, the agencies are asked to submit their claim in form of bill which is later cleared by the finance department. Writing books of accounts:

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The finance department has to maintain the day to day transactions of the company which include all the flow of petty cash as well as the huge transactions done on behalf of the company.

Calculation and disbursement of salaries:

The salaries of the employees are disbursed as per the detailed information and the attendance report of each employee submitted by the human resource department. The finance department has to calculate salaries for each of the companies’ employee and pay the salaries on cash basis or through bank, as per the convenience of the employees and the company.

Filling the return of ESI and GPF on due dates: After the calculation of the salary of each employee, the finance department has to deduct some of the amount from the salary as ESI and GPF contribution, which is kept aside in the bank by the company after adding the company’s share, and later this amount of the GPF is paid to the employee after his or her retirement. In case of any urgent need the employees can withdraw certain part of GPF from their account.

Finalization of annual accounts:

The finance department has to prepare annual profit and loss account and balance sheet for each financial year ending on 31st march which then has to be checked and signed by the chartered accountant of the company. This function is very important for the management to understand the solubility of the company.

File the income tax return:

Every company has to file an income tax return as per the statutory requirement, but as Schiffer and Menezes India Pvt. Ltd. is a E.O.U (export oriented unit) based company it gets a special incentive from the Indian government that is minimum alternate tax (MAT) which means that the company has to pay only 8.5% tax based on the profits of the company. These returns are filled by the finance department on or before the due date through HDFC bank.

Filling of ROC return:

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ROC basically stands for registrar of corporation, this particular department is a part and parcel of the ministry of corporate affairs, which normally looks after all the company affairs. The finance department has to file

Annual return which includes information about all the company’s present stake holders and directors,

A copy of balance sheet, Compliance report certified by the secretary of the company.

Development commission (SEEPZ):

This particular institute acts as a regulatory body for all the affairs of an export oriented unit (E.O.U). So as per the statutory requirement the finance department files

Quarterly performance report (QPR) Annual performance report (APR)

Every E.O.U based company gets a letter of permission (LOP) from SEEPZ, which specifies, what are the different materials which could be imported or exported by the particular company, which has to be strictly followed by the companies. Some times when the contents of the (LOP) has to be modified as per the actual need. The finance department has to inform the above matter to SEEPZ, and if permitted the company acts upon it.

Goa industrial development corporation (GIDC):

The finance department has to file yearly annual return of the company as well as the annual performance report to the GIDC.

Sales tax matters:

This statutory requirement is one of the most important functions of the finance department. The department has to file

Quarterly return of VAT, the sales tax payable by the company is 12.5%.in the above document, there are two different parts which has to be filed

1. local sales tax (only for Goa) &2. central sales tax ( out of Goa)

Excise duty which is payable at the rate of 16% has to be paid on or before 5th of every month.

Service tax which is applied at the rate of 12.36% has to be paid every half yearly that is before 25th April and 25th October.

All the above transactions are done through the state bank of India (SBI).

Filing of return towards tax deducted at source (TDS):

Whenever the company does business or buys some services from other parties, the company has to deduct 2% as TDS according to the law from the payment given to the party.

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All the necessary banking transactions:

Cash credit – whenever company needs additional finance it withdraws from the cash credit facility, provided to it by its banker. When this facility is obtained, the company has to pay 13.33% of interest on daily bases on borrowed finance.

Export packing credit – this type of loan facility is available only for the E.O.U based companies. The finance department makes the maximum use of this loan as the interest rate is lower than cash credit, which is approximately 6-7%.

Letter of credit – Normally when an importer demands for 100% advance on the supplied material, then the finance department approaches to the bank for letter of credit which acts as an assurance to the importer.

Licensing with bank for remittance or flow of funds to or from abroad.

WORK EXPERIENCE

I commenced with of my Summer Training in Schiffer & Menezes from 14th of April 2008. On the first day we met the D.G.M. H.R. I had with me three people, one was my friend form the same college as mine, other from Rosary college and the third one from Xavier’s College. We introduced ourselves to him and also explained him the purpose behind our training in their company. He first chocked out a plan for us. He firstly arranged a meeting for us with the Sr. Purchase officer. He then gave us the Standard Operating Procedure (S.O.P) of the company in which we got to know the do’s and don’ts of the company, and also the operating structure. He also introduced us to the production manager who gave us permission to go to the production area. The HR also introduced us to the various departmental heads. We noticed one thing that every one was very friendly in the company, which made us feel very comfortable. We observed that a strict procedure for cleanliness was maintained as it produced dental product i.e., Tooth Brushes. We found that all the workers were very enthusiastic while working. Every employee in the company was very co-operative and so we also tried to be very friendly and helpful to them. Our suggestions were always been encouraged may be by the Quality Manager or the Production Manager. They made us feel that we were an asset to the company.

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I was given a project by the Quality manager which was about studying of the tufting department and giving some suggestions either for any problem observed or for improvement in the production. I had given him my report on the observations done by me and some suggestions. He was truly impressed by the suggestions and was keen in knowing more about them.

I completed with my summer training on 3rd June 2008. It would not have been possible if not for the kind behaviors of all the employees in the company. It was an amazing experience and I also feel it has boosted my confidence and I will grow professionally.

Name of the organization.

SCHIFFER & MENEZES PRIVATE.LTD

Postal address

SCHIFFER & MENEZES PRIVATE.LTD Plot no L-27 Phase 2 A Verna Industrial Estate Goa

Name of the person from organization who you interacted with the most.

Mr. JOSHIDesignation- DGM HRDContact no- (0832) 6694141

Name of the person from top management who you interacted with the most.

Mr. S.J. KAREDesignation- DIRECTOR PLANT OPERATIONSContact no-(0832)6694141

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