Scor11 Brochure

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    SCOR Processes

    The Supply Chain Operations Reference (SCOR) model describes

    the business activities associated with all phases of satisfying acustomers demand. The model itself is organized around the ve

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    model can be used to describe supply chains that are very simple

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    industries. Today public and private organizations and companies

    around the world use the model as a foundation for global and site-

    specic supply chain improvement projects.

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    TVQQMJFTTQBSFQBSUTCVMLQSPEVDUTPGUXBSFFUDBOEBMMNBSLFU

    interactions (manufacturing, from the understanding of aggregate

    demand to the fulllment of each order).

    The model is designed and maintained to support supply chains of

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    focused on three process levels and does not attempt to prescribe

    how a particular organization should conduct its business or tailor

    its systems or information ow.

    People Supply Chain

    Skills

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    managing talent in the supply chain by incorporating a standard

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    process, metrics, and practice reference components by aligning

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    with minimal input of time and energy, characterized by a standard

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    &YQFSJFODFJTUIFLOPXMFEHFPSBCJMJUZBDRVJSFECZPCTFSWBUJPO

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    different actions.

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    sP - Plan

    sP1

    Plan Supply

    Chain

    sP2

    Plan Source

    sP3

    Plan Make

    sP4

    Plan Deliver

    sP5

    Plan Return

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    sP1.2:

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    Chain Resources

    sP1.3:

    #BMBODF4VQQMZChain Resources

    with SC

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    sP1.4:

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    Communicate Supply

    Chain Plans

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    Resources

    sP2.3:

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    with Product

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    Plans

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    Production

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    sP3.2:

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    BOE"HHSFHBUF

    Production

    Resources

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    Resources with

    Production

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    sP3.4:

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    Plans

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    sP4.2:

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    Resources

    sP4.3:

    #BMBODF%FMJWFSZResources and

    Capabilities

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    sP4.4:

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    Plans

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    Resources

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    #BMBODF3FUVSOResources with

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    sP5.4:

    &TUBCMJTIBOE

    Communicate Return

    Plans

    sR - Return

    sSR1

    Source Return

    Defective Product

    sSR2

    Source Return

    MRO Product

    sSR3

    Source Return

    Excess Product

    sDR1

    Deliver Return

    Defective Product

    sDR2

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    MRO Product

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    Product Condition

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    Product

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    Shipment

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    Product Condition

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    Product Shipment

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    Product

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    Product Return

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    Return Receipt

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    Product (includes

    verify)

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    Product

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    Return Receipt

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    Product

    sDR2.4:

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    Product

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    sS - Source sM - Make

    sS1

    Source Stocked

    Product

    sS2

    Source Make-to-

    Order Product

    sS3

    Source Engineer-

    to-Order Product

    sM1

    Make-to-Stock

    sM2

    Make-to-Order

    sS1.1:Schedule Product

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    sS1.2:

    Receive Product

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    Payment

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    Payment

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    Supply

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    Payment

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    sM2.1:Schedule Production

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    Process Product

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    sE - Enable

    sDR3

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    Excess Product

    sE1

    Manage Supply

    Chain Business

    Rules

    sE2

    Manage Supply

    Chain Performance

    sE3

    Manage Supply

    Chain Data and

    Information

    sE4

    Manage Supply

    Chain Human

    ResourcessDR3.1:

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    Product Return

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    Return Receipt

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    Product

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    Product

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    Rule

    sE1.4:

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    sE2.2:

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    Prioritize Root

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    Code

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    Resource

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    Resources

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    Redeployment

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    sE4.6:

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    sD - Deliver

    sM3

    Engineer-to-Order

    sD1

    Deliver Stocked

    Product

    sD2

    Deliver Make-to-

    Order Product

    sD3

    Deliver Engineer-

    to-Order Product

    sD4

    Deliver Retial

    Product

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    sM3.2:

    Schedule Production

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    sM3.3:

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    Process Product

    sM3.4:Produce and Test

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    sM3.6:

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    Product

    sM3.7:

    Release Product to

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    Quote

    sD1.2:

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    7BMJEBUF0SEFS

    sD1.3:

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    BOE%FUFSNJOF

    %FMJWFSZ%BUFsD1.4:

    Consolidate Orders

    sD1.5:

    #VJME-PBET

    sD1.6:

    Route Shipments

    sD1.7:

    Select Carriers and

    Rate ShipmentssD1.8:

    Receive Product

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    sD1.9:

    1JDL1SPEVDU

    sD1.10:

    1BDL1SPEVDU

    sD1.11:

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    %PDT

    sD1.12:

    Ship Product

    sD1.13:

    Receive and verify

    Product by Customer

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    Quote

    sD2.2:

    Receive, Congure,

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    Order

    sD2.3:

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    BOE%FUFSNJOF%FMJWFSZ%BUF

    sD2.4:

    Consolidate Orders

    sD2.5:

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    sD2.6:

    Route Shipments

    sD2.7:

    Select Carriers andRate Shipments

    sD2.8:

    Receive Product

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    sD2.10:

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    %PDT

    sD2.12:

    Ship Product

    sD2.13:

    Receive and verify

    Product by Customer

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    sD2.15:

    *OWPJDF

    sD3.1:Obtain and Respond

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    Receive Contract

    sD3.3:

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    ProgramsD3.4:

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    sD3.5:

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    sD3.6:

    Route Shipments

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    Rate ShipmentssD3.8:

    Receive Product

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    sD3.9:

    1JDL1SPEVDU

    sD3.10:

    1BDL1SPEVDU

    sD3.11:

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    %PDT

    sD3.12:

    Ship Product

    sD3.13:

    Receive and verify

    Product by Customer

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    Schedule

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    Store

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    sD4.6:

    $IFDLPVU

    sD4.7:

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    sE5

    Manage Supply

    Chain Assets

    sE6

    Manage Supply

    Chain Contracts

    sE7

    Manage Supply

    Chain Network

    sE8

    Manage Supply

    Chain Regulatory

    Compliance

    sE9

    Manage Supply

    Chain Risk

    sE5.1:

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    sE5.2:

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    Troubleshoot

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    Repair

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    sE6.1:

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    Contract

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    Contract

    sE6.4:

    Review Contractual

    Performance

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    sE6.6:

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    *NQSPWFNFOUT

    sE6.7:

    Select, Prioritize

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    Resolutions

    sE7.1:

    Select Scope and

    Organization

    sE7.2:

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    %BUB

    sE7.3:

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    Scenarios

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    sE7.6:

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    ProgramsE7.8:

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    Program

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    Publications

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    The Supply Chain Operations Reference (SCOR) model is the

    product of Supply Chain Council (SCC), an independent, nonprot,

    global corporation with membership open to all companies and

    organizations interested in applying and advancing state-of-the-

    art supply chain management systems and practices. The SCOR

    model captures the Councils consensus view of supply chain

    NBOBHFNFOU8IJMFNVDIPGUIFVOEFSMZJOHDPOUFOUPGUIFNPEFM

    has been used by practitioners for many years, the SCOR model

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    best practices, and technology features into a unied structure

    to support communication among supply chain partners and

    to improve the effectiveness of supply chain management and

    related supply chain improvement activities.

    International Regional Support

    "VTUSBMJB/FX;FBMBOE

    &VSPQF

    (SFBUFS$IJOB

    )POH,POH

    -BUJO"NFSJDB

    /PSUI"NFSJDB

    4PVUI&BTU"TJB

    4PVUIFSO"GSJDB

    12320 Barker Cypress Rd.Suite 600, PMB 321Cypress, Texas 77429-8329 USA

    www.supply-chain.org

    Item no. 726770-en 2012 Supply Chain Council, Inc. ALL RIGHTS RESERVED.SCOR is a registered trademark in the United States and Europe.

    supply chain councilscc

    SM

    SCOR Online Access

    5IF4$03GSBNFXPSLJTBMTPBWBJMBCMFPOMJOFUPNFNCFST5IFPOMJOF

    WFSTJPOGFBUVSFTFBTZOBWJHBUJPOUISPVHIMJOLFEEFOJUJPOTQFSGPSNBODF

    NFUSJDTCFTUQSBDUJDFTBOETLJMMT

    7JTJUTVQQMZDIBJOPSHPOMJOFBDDFTT