SCP Exam Prep Guide 1.1 (1)

8/11/2019 SCP Exam Prep Guide 1.1 (1)

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SCP Exam Preparation Guide

Introduction_______________________________________________________________2

Exam sections_____________________________________________________________2

Network Management Fundamentals_________________________________________2Objectives______________________________________________________________________________2

Study resources________________________________________________________________________2

Sample Questions______________________________________________________________________2

Network Management Planning_______________________________________________4Objectives______________________________________________________________________________4

Study Resources________________________________________________________________________4


Network Management Operations____________________________________________5Objectives______________________________________________________________________________5

Study Resources________________________________________________________________________5Sample Questions______________________________________________________________________5

Network Fault Per!orman"e #rou$les%ooting______________________________&

Objectives______________________________________________________________________________6

Study Resources________________________________________________________________________7

Sample Question_______________________________________________________________________7

Orion NPM 'dministration_____________________________________________________(

Objectives______________________________________________________________________________8

Study Resources________________________________________________________________________8


Sample Questions with Answers_______________________________________13

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)ntrodu"tion!is e"am #uide provides an overvie$ o% $!at t!e Solar&inds 'erti(ed

)ro%essional *S')+ e"am covers, recommended study resources, and sample

-uestions to assist in preparin# %or t!e e"am.

!e Solar&inds 'erti(ed )ro%essional e"am is desi#ned to test a participant/s

e"pertise in 0et$or mana#ement utiliin# Orion 0)3 in a real $orld

environment. !e certi(cation is an industry standard tec!nolo#y cert, and

not a Solar&inds product cert. !is e"am $ill not certi%y you on Orion, but

$ill certi%y your no$led#e o% net$orin# mana#ement topics and your ability

to implement t!em utiliin# Orion.

Ocial Solar&inds S') Site !ttp$$$.solar$inds.comcerti(cation

Solar&inds t!$ac %orum !ttpt!$ac.com%orums4.asp"

S') ntroduction video !ttpsolar$inds.s9.amaona$s.comvideoS')ntro.$mv

Exam se"tions

Network Management undamentals

O$*e"ti+es

:se and e"plain net$or mana#ement protocols *e.#. S03), S03)

raps, Syslo#, '3), 0et;lo$, etc.+

s, and &3 per%ormance counters to dia#nose and

troubles!oot net$or problems

Stud, resour"es

&ebsite

!ttp$$$.solar$inds.comcerti(cationlearn_net$or_mana#ement_%u

ndamentals.asp"

?ideos

0et$or 3ana#ement ;undamentalso !ttpsolar$inds.s9.amaona$s.comvideoS') 1.@.$mv

ntroduction to 0et$or 3ana#ement )rotocolso !ttpsolar$inds.s9.amaona$s.comvideoS') 1.1.$mv

:nderstandin# 3=s, O>s, and )er%ormance 'ounterso !ttpsolar$inds.s9.amaona$s.comvideoS') 1.2.$mv

2
http://www.solarwinds.com/certificationhttp://thwack.com/forums/94.aspxhttp://solarwinds.s3.amazonaws.com/video/SCP%20Intro.wmvhttp://solarwinds.s3.amazonaws.com/video/SCP%20Intro.wmvhttp://www.solarwinds.com/certification/learn_network_management_fundamentals.aspxhttp://www.solarwinds.com/certification/learn_network_management_fundamentals.aspxhttp://solarwinds.s3.amazonaws.com/video/SCP%201.0.wmvhttp://solarwinds.s3.amazonaws.com/video/SCP%201.1.wmvhttp://solarwinds.s3.amazonaws.com/video/SCP%201.2.wmvhttp://www.solarwinds.com/certificationhttp://thwack.com/forums/94.aspxhttp://solarwinds.s3.amazonaws.com/video/SCP%20Intro.wmvhttp://solarwinds.s3.amazonaws.com/video/SCP%20Intro.wmvhttp://www.solarwinds.com/certification/learn_network_management_fundamentals.aspxhttp://www.solarwinds.com/certification/learn_network_management_fundamentals.aspxhttp://solarwinds.s3.amazonaws.com/video/SCP%201.0.wmvhttp://solarwinds.s3.amazonaws.com/video/SCP%201.1.wmvhttp://solarwinds.s3.amazonaws.com/video/SCP%201.2.wmv


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Sample -uestions

A network engineer has been asked to monitor an Object Identifier (OID) using a custom

poller. The custom poller does not seem to be working, so the engineer takes a packetcapture from the router in uestion.

To best filter the capture data and determine if the router is sending information about

that OID, what would the engineer filter on!

A. destination I" address of the network management s#stem ($%&) and port

'

*. destination I" address of the router and port ''

+. destination I" address of the network management s#stem ($%&) and port

''

D. destination I" address of the router and port '

hen is $et-low data eported from a router to a $et-low collector!

A. when the router is ueried b# the $et-low collector

*. whene/er the router configuration is changed

+. when ten or more con/ersations ha/e started

D. when a T+" con/ersation is finished

hile attempting to monitor a indows 001 &er/er using %I, a network management

s#stem is unable to pull the reuested /alues from the ser/er. "acket traces re/eal that thereuests are making it to and from the ser/er.

hat is the most likel# cause of the problem!

A. firewall rules

*. indows updates

+. %I /ersioning

D. indows permissions

2our network management s#stem ($%&) le/erages %I to uer# indows ser/ers for

status. 3ach of the ser/ers is a part of the same Acti/e Director# domain and utili4es the

same credentials for login and authori4ation. O/ernight, one of the ser/ers stopsresponding to ueries from the $%&. A uick check re/eals that the ser/er is

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otherwise running normall#.

hat should #ou check or /erif# net!

A. The &$%" ser/ice is running on the ser/er.

*. The ser/er has all a/ailable indows updates installed.

+. The %I ser/ice is running on the ser/er.

D. The %I user has read permissions allowed.

Network Management !lanning

O$*e"ti+es

ranslate business re-uirements into monitorin# needs, t!res!olds,

and Orion 0)3 con(#urations

>esi#n a reportin# system t!at meets t!e needs o% t!e various

stae!olders

>etermine monitorin# scope and impact on t!e net$or

>etermine t!e impact o% net$or topolo#y on monitorin#

Stud, .esour"es

&ebsite

!ttp$$$.solar$inds.comcerti(cationlearn_net$or_mana#ement_pl

annin#.asp"

?ideos 0et$or 3ana#ement )lannin#

o !ttpsolar$inds.s9.amaona$s.comvideoS') 2.@.$mv

Sample -uestions

A mana#ed service provider *3S)+ is plannin# to deploy anet$or mana#ement system *03S+ to monitor multiplecustomer net$ors. !e 3S) must c!oose bet$een a centraliedor distributed mana#ement arc!itecture.

&!at are t!e t$o most important %actors to considerB *'!ooset$o.+

4
http://www.solarwinds.com/certification/learn_network_management_planning.aspxhttp://www.solarwinds.com/certification/learn_network_management_planning.aspxhttp://solarwinds.s3.amazonaws.com/video/SCP%202.0.wmvhttp://www.solarwinds.com/certification/learn_network_management_planning.aspxhttp://www.solarwinds.com/certification/learn_network_management_planning.aspxhttp://solarwinds.s3.amazonaws.com/video/SCP%202.0.wmv


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A. a/ailable bandwidth between the %&" and customers

*. total number of de/ices to be managed

+. choice of &$%" /ersion for polling

D. o/erlapping I" address space between customers

3. choice of &&5 /ersus 6"$ tunnel for communication

A s$itc! !as started to s!o$ recent '): spies and buCermisses. 0o users !ave complained. Dou are able to telnet to t!edevice, but t!e device !as stopped respondin# to S03).

&!at is t!e most liely causeB

A.!ere is an S03)Ebased >enial o% Service *>OS+ attacon a server plu##ed into t!e s$itc!.

*. S03) !as been manually disabled.

+.!e s$itc! is #ettin# overloaded and !as deEprioritied S03)responses.

D.!ere is an ) address conFict on t!e s$itc!.

hich list of protocols is in order from lowest impact on network bandwidth to highest

impact on network bandwidth!

A. &$%", I+%", $et-low, %I

*. $et-low, I+%", %I, &$%"

+. I+%", &$%", %I, $et-low

D. &$%", I+%", %I, $et-low

Network Management "perations

O$*e"ti+es

Gnable devices %or net$or mana#ement

>etermine %uture capacity re-uirements

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>e(ne, monitor, and report on S


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D. application per%ormance

hich calculation should #ou use to filter out peaks in network utili4ation data!

A. &i sigma

*. standard de/iation

+. 89th percentile

D. harmonic mean

Network ault # !er$ormance %rou&leshooting

O$*e"ti+es>etect and veri%y net$or %aults

>etermine t!e scope o% t!e net$or %ault

'ollect and analye net$or monitorin# data to determine t!e cause

o% a net$or %ault

>etect and veri%y per%ormance issues

>etermine t!e scope o% t!e per%ormance issue

'ollect and analye net$or monitorin# data to determine t!e cause

o% t!e per%ormance issue

Stud, .esour"es

&ebsite

!ttp$$$.solar$inds.comcerti(cationlearn_net$or_troubles!ootin#.

asp"

?ideos 0et$or ;ault and )er%ormance roubles!ootin#

o

!ttpsolar$inds.s9.amaona$s.comvideoS') 4.@.$mv

7
http://www.solarwinds.com/certification/learn_network_troubleshooting.aspxhttp://www.solarwinds.com/certification/learn_network_troubleshooting.aspxhttp://solarwinds.s3.amazonaws.com/video/SCP%204.0.wmvhttp://www.solarwinds.com/certification/learn_network_troubleshooting.aspxhttp://www.solarwinds.com/certification/learn_network_troubleshooting.aspxhttp://solarwinds.s3.amazonaws.com/video/SCP%204.0.wmv


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Sample -uestion

2our network management s#stem ($%&) indicates that a de/ice is down. As atroubleshooting step #ou attempt to telnet to the de/ice, and #ou are able to

successfull# connect. 7owe/er, pinging the de/ice fails.

hat should #ou do net to troubleshoot this situation!

A. /erif# la#er connecti/it# to the de/ice

*. /erif# that the :down: de/ice can ping the $%&

+. /erif# that the I+%" ser/ice on the $%& is functioning

D. /erif# the &$%" communit# string for the de/ice

2ou ha/e recentl# started deplo#ing a new t#pe of router on #our network.

hat should #ou do to ensure that the &$%" traps recei/ed from these de/ices

are correctl# interpreted b# #our network management s#stem ($%&)!

A. contact the router /endor for a firmware update

*. re/iew #our firewall rules to ensure the traps are not being blocked enroute

+. contact the router /endor for the latest %I*s and appl# to #our $%&

D. /erif# that #our $%& is using the correct &$%" communit# strings

2our compan# outsources +;% to a &aa& compan#.


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D. la#er 9

"rion N!M Administration

O$*e"ti+es

3ana#e accounts in Orion 0)3

>iscover and mana#e net$or elements *e.#. nodes, inter%aces,

volumes+ usin# Orion 0)3

'on(#ure and use t!e Orion 0)3 :niversal >evice )oller *:n>)+

'reate and run standard and customied Orion 0)3 reports

'on(#ure an Orion 0)3 alert and veri%y t!e lo#ic

'on(#ure and mana#e Syslo# and S03) raps

'ustomie Orion $eb console

'ustomie Orion 0)3 custom properties, vie$s, and menu bars

'reate and maintain Orion 0)3 maps

Scale Orion 0)3 and optimie its per%ormance

denti%y t!e $ays in $!ic! Orion 0)3 can inte#rate $it! ot!er

mana#ement products

G"plain t!e tec!nical capabilities and limitations o% eac! Orion module


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o !ttpsolar$inds.s9.amaona$s.comvideoS') 5.5.$mv

3ana#in# Syslo# and S03) raps in Oriono !ttpsolar$inds.s9.amaona$s.comvideoS') 5.6.$mv

Orion 0)3 Scalability and )er%ormanceo !ttpsolar$inds.s9.amaona$s.comvideoS') 5.1@.$mv

Sample -uestions

2ou need to create an account that can see onl# a subset of the nodes being

monitored b# Orion $"%.

hat would #ou add to the account to make this possible!

A. account /iews

*. account limitations

+. account permissions

D. /iew permissions

One of #our network engineers is using both Orion $"% and 3ngineer=s Toolset.The engineer cannot access the toolset from within the Orion eb +onsole.

hat should #ou enable on the engineer=s Orion account!

A. Allow Administrator ;ights

*. Allow *rowser Integration

+. Allow "ass5ink

D. Allow Ad/anced +ustomi4ation


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3. monitors

here should an alert be created for a


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+. pull this #ear=s usage data and filter b# month

D. pull last month=s usage data and filter out non?business hours

In Orion $"%, #ou want to send an alert to 3ngineer A first. If 3ngineer A fails to

acknowledge the alert within 10 minutes, #ou want to send the alert to 3ngineer*.

hich two settings must be defined to achie/e this t#pe of alert escalation!(+hoose two.)

A. suppress this alert (Do $ot Trigger) when the following condition

eists

*. reset this alert when the following condition eists

+. eecute this action minutesBhoursBda#s after the alert

D. check this alert e/er# secondsBminutesBhours

3. do not trigger this action until the condition eists for more than

secondsBminutesBhours

-. do not eecute this action if the alert has been acknowledged

2ou ha/e added se/eral A$ routers from different compan# sites to a network

map and added a link line connecting the routers.

7ow do #ou displa# link status on an Orion $"% map!

A. drag and drop the status object on the link line

*. edit the link line and select the appropriate router interface

+. edit the router interface and enable 5ink &tatus

D. edit ;outer &tatus and enable the 5ink &tatus option

>urin# t!e plannin# process, $!ic! t$o %actors determine t!elicense level re-uired %or Orion 0)3B *'!oose t$o.+

A. total number of nodes

*. total number of +"


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D. total number of interfaces

3. total number of sites

19


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14


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Sample -uestions wit% 'nswers

A network engineer has been asked to monitor an Object Identifier (OID) using a custom poller.The custom poller does not seem to be working, so the engineer takes a packet capture from therouter in uestion.

To best filter the capture data and determine if the router is sending information about that OID,what would the engineer filter on!

A. destination I" address of the network management s#stem ($%&) and port '

*. destination I" address of the router and port ''

C. destination IP address of the network management system (NMS) and port 161

D. destination I" address of the router and port '

hen is $et-low data eported from a router to a $et-low collector!

A. when the router is ueried b# the $et-low collector

*. whene/er the router configuration is changed

+. when ten or more con/ersations ha/e started

D. when a TCP on!ersation is finished

hile attempting to monitor a indows 001 &er/er using %I, a network management s#stem

is unable to pull the reuested /alues from the ser/er. "acket traces re/eal that the reuests are

making it to and from the ser/er.

hat is the most likel# cause of the problem!

A. firewall rules

*. indows updates

+. %I /ersioning

15


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D. "indows permissions

2our network management s#stem ($%&) le/erages %I to uer# indows ser/ers for status.

3ach of the ser/ers is a part of the same Acti/e Director# domain and utili4es the samecredentials for login and authori4ation. O/ernight, one of the ser/ers stops responding to ueries

from the $%&. A uick check re/eals that the ser/er is otherwise running normall#.

hat should #ou check or /erif# net!

A. The &$%" ser/ice is running on the ser/er.

*. The ser/er has all a/ailable indows updates installed.

C. The "MI ser!ie is r#nning on the ser!er.

D. The %I user has read permissions allowed.

A mana#ed service provider *3S)+ is plannin# to deploy a net$ormana#ement system *03S+ to monitor multiple customer net$ors. !e 3S)must c!oose bet$een a centralied or distributed mana#ement arc!itecture.

&!at are t!e t$o most important %actors to considerB *'!oose t$o.+

$. a!ai%a&%e &andwidth &etween the MSP and #stomers

*. total number of de/ices to be managed

+. choice of &$%" /ersion for polling

D. o!er%apping IP address spae &etween #stomers

3. choice of &&5 /ersus 6"$ tunnel for communication

A s$itc! !as started to s!o$ recent '): spies and buCer misses. 0o users!ave complained. Dou are able to telnet to t!e device, but t!e device !asstopped respondin# to S03).

&!at is t!e most liely causeB

A.!ere is an S03)Ebased >enial o% Service *>OS+ attac on a serverplu##ed into t!e s$itc!.

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*. S03) !as been manually disabled.

C. #%e swit"% is getting o+erloaded and %as de/prioriti0ed SNMPresponses.

D.!ere is an ) address conFict on t!e s$itc!.

hich list of protocols is in order from lowest impact on network bandwidth to highest impact on

network bandwidth!

A. &$%", I+%", $et-low, %I

*. $et-low, I+%", %I, &$%"

C. ICMP' SNMP' "MI' Net%ow

D. &$%", I+%", %I, $et-low

hich t#pe of slog message indicates the lowest se/erit# le/el!

A. alerts

*. critical

C. degging

D. errors

3. informational

-. notifications

hich protocol is the most secure for establishing remote terminal access to a s#stem!

A. Telnet

*. &$%"/

C. SS!*

D. &$%"/1

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&!ic! aspect o% net$or monitorin# typically causes a net$or mana#ementsystem *03S+ database to #ro$ -uiclyB

A. band$idt! utiliation

+. NetFlow "olle"tion

+. '): utiliation

D. application per%ormance

hich calculation should #ou use to filter out peaks in network utili4ation data!

A. si sigma

*. standard de/iation

C. ,-th perenti%e

D. harmonic mean

2our network management s#stem ($%&) indicates that a de/ice is down. As a troubleshooting

step #ou attempt to telnet to the de/ice, and #ou are able to successfull# connect. 7owe/er,pinging the de/ice fails.

hat should #ou do net to troubleshoot this situation!

A. /erif# la#er connecti/it# to the de/ice

+. !erify that the down de!ie an ping the NMS

+. /erif# that the I+%" ser/ice on the $%& is functioning

D. /erif# the &$%" communit# string for the de/ice

2ou ha/e recentl# started deplo#ing a new t#pe of router on #our network.

hat should #ou do to ensure that the &$%" traps recei/ed from these de/ices are correctl#

interpreted b# #our network management s#stem ($%&)!

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A. contact the router /endor for a firmware update

*. re/iew #our firewall rules to ensure the traps are not being blocked en route

C. ontat the ro#ter !endor for the %atest MI+s and app%y to yo#r NMS

D. /erif# that #our $%& is using the correct &$%" communit# strings

2our compan# outsources +;% to a &aa& compan#.


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hat should #ou enable on the engineer=s Orion account!

A. Allow Administrator ;ights

+. $%%ow +rowser Integration

+. Allow "ass5ink

D. Allow Ad/anced +ustomi4ation


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D. schedule the distribution of the reports

2ou ha/e been asked for a report that shows the top 90 interfaces b# percent utili4ation.

hat is the most time?efficient wa# to create this report in Orion $"%!

A. create a new interface report and restrict to the top 90 using a filter

*. run the default top 9 interfaces b# percent utili4ation o/er different timeframes

C. edit defa#%t top *- interfaes &y perent #ti%i0ation report and #pdate to the top

90

D. create a new ad/anced &@5 uer# report

2ou ha/e been asked to pro/ide reports on bandwidth utili4ation during business hours for each

of #our remote sales offices for the last month.

7ow should #ou design this report in Orion $"%!

A. pull all of the usage data and a/erage it b# month

*. pull last month=s usage data and sort it b# time of da#

+. pull this #ear=s usage data and filter b# month

D. p#%% %ast months #sage data and fi%ter o#t non2siness ho#rs

In Orion $"%, #ou want to send an alert to 3ngineer A first. If 3ngineer A fails to acknowledge

the alert within 10 minutes, #ou want to send the alert to 3ngineer *.

hich two settings must be defined to achie/e this t#pe of alert escalation! (+hoose two.)

A. suppress this alert (Do $ot Trigger) when the following condition eists

*. reset this alert when the following condition eists

C. e3e#te this ation 44 min#tes5ho#rs5days after the a%ert

D. check this alert e/er# secondsBminutesBhours

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3. do not trigger this action until the condition eists for more than

secondsBminutesBhours

. do not e3e#te this ation if the a%ert has &een aknow%edged

2ou ha/e added se/eral A$ routers from different compan# sites to a network map

and added a link line connecting the routers.

7ow do #ou displa# link status on an Orion $"% map!

A. drag and drop the status object on the link line

+. edit the %ink %ine and se%et the appropriate ro#ter interfae

+. edit the router interface and enable 5ink &tatus

D. edit ;outer &tatus and enable the 5ink &tatus option

>urin# t!e plannin# process, $!ic! t$o %actors determine t!e license levelre-uired %or Orion 0)3B *'!oose t$o.+

$. tota% n#m&er of nodes

*. total number of +"

Documents

SCP Exam Prep Guide 1.1 (1)