SD Gender Conference 2 - Female Roles in Television Advertising

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    Female

    Roles in Television Advertising: Viewers' Use

    of

    Gender

    Role Cues in Appraising

    Stereotypic and Non-Stereotypic

    Role

    Portrayals

    Richard H. Kolbe, Washington State University, Washington

    Carl D. Langefeld,

    Indiana

    University, Indiana

    The

    study

    uses the

    Bem Sex-Role Inventory BSRI)

    as

    both a self-rating and projective scale

    to

    predict

    viewer responses to stereotypic

    and

    non-stereotypic

    role

    portrayals

    in

    television conlmercials.

    Projective

    BSRI

    ratings

    of ad

    characters were

    significant

    predictors o perceptual judgments about

    the ad

    character

    advertisement

    and

    product. Differences

    between self-ratings and projective character ratings

    on the

    BSRI

    were

    also significant

    predictors o the

    ad perceptual judgments. Directions for future

    research in

    examining

    role

    stereotyping

    in

    advertising are offered.

    INTRODUCTION

    The depiction of female roles in television

    advertising has raised a number

    of

    provocative

    research questions. Resea rch in this area has

    been fostered

    by

    the observations made by media

    analysts regarding the inconsonance of fenlale role

    portrayals relative to social norms. Supporting

    these observations have been numerous

    content

    analyses which have pointed to the small number,

    poor

    quality, and limited breadth of roles afforded

    female characters in the medium relative to those

    held by females in real life (Courtney and

    Whipple 1974; Dominick and

    Rauch

    1972; Gilly

    1988;

    McArthur

    and Resko 1975; O'Donnell and

    O'Donnell 1978; Scheibe 1979; Schneider and

    Schneider 1979). The evidence suggests that

    advertisers have often used portrayals which can

    be labeled stereotypic female roles (e.g., female as

    housewife, female as subservient to a male) as

    opposed to non-stereotypic roles (e.g., female as

    athlete, leader, business person).

    While the content

    of female roles in television

    advertising is well

    understood,

    the factors which

    influence viewers' perceptions of these roles has

    received less research attent ion. Central to this

    issue is the determination of which factors explain

    viewer responses to role portrayals. In addition,

    the implications of such judgments on perceptions

    about the advertisement and advertised product

    need to be considered.

    The main issue addressed in the current study is

    how viewers respond to stereotypic 8)

    and

    non-stereotypic (NON-S) role portrayals. The

    basis of such responses is related to the manner in

    which an individual processes gender-related

    information -- a process likely

    rooted

    in

    an

    individual's own level of masculinity and

    femininity.

    If

    this relationship holds, then

    masculinity and femininity self ratings should be

    predictors

    of

    viewer perceptions

    of

    role portrayals

    and related attitudes toward the ad character,

    product, and the ad itself.

    Gender Processing

    The use of gender-related information to process

    and interpret stimuli is a substantial component of

    cognitive processing (Bern 1985).

    From

    early in

    life, individuals categorize people, objects, and

    behaviors as masculine and feminine, usually with

    prescriptions as to their appropriateness for the

    individual's own gender (Bandura 1977;

    Fein et

    al.

    1975; Kagan 1964; Kohlberg 1966; Lewis and

    Weinraub 1979; Mischel 1966; O'Bryant and

    Corder-Bolz 1978).

    For

    people we encounter in

    social interactions (perhaps including vicarious

    interactions via television), we frequently ascribe

    qualities of masculinity and femininity (two

    orthogonal, bipolar dimensions). The propensity

    to use gender role cues to categorize others varies

    across individuals. Yet, gender remains an

    important classificational dimension for many

    individuals (Bern 1985).

    Gender-related processing has

    been

    considered in

    a number of marketing studies with only limited

    success.

    For example, Gentry and Haley (1984)

    were unsuccessful in using gender schema

    processing to predict ad recall. Schmitt, LeClerc

    and Dube-Rioux (1988) found

    attitude

    toward the

    ad did

    not

    differ between gender-orientation

    subject groups. These results

    contrast

    with the

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    psychological literature which has frequently found

    differences due to the gender orientation of

    subjects (cf., Bern and Lenney 1976;

    Frable

    and

    Bern 1985; Moore,

    Graziano

    and Millar 1987;

    Moore and Rosenthal 1980; Quackenbush 1987).

    The

    evidence of gender related processing and

    perception formation would seem to be very much

    a

    part

    of the issues related to viewer's responses

    to

    female roles

    in

    television advertising. That is,

    there should be

    some

    cognitive response that

    stereotypic portrayals elicit from viewers, either in

    the direction of acceptance or rejection.

    From

    this perspective, the current study regresses

    somewhat fron1 past

    research to address

    more

    basic issues related to gender role judgments

    about stereotypic

    and

    non-stereotypic role

    portrayals.

    In

    general, this study considers the

    perceptual

    judgments

    about stereotypic and

    non-stereotypic roles and their relationships to the

    gender judgments

    of

    these

    ad

    characterizations.

    Bern Sex-Role Inventory

    Bern has

    proposed the

    Bern Sex-Role Inventory

    (BSRI)

    as a means for appraising an individual's

    gender

    orientation

    through

    Masculinity

    and

    Femininity subscales (Bern 1974; 1981). The

    standard approach researchers have taken in using

    the BSRI

    is to classifY individuals into

    one

    of four

    gender orientation categories via sample-based

    median

    splits on Masculinity (M) and Femininity

    (F) dimensions. Individuals high

    on both

    M

    and

    F are called androgynous; high M and low F

    individuals

    are

    masculine; low M and high Fare

    feminine;

    and

    those low

    on both

    dimensions

    are

    undifferentia ted. Males classified as masculine

    are called sex-typed, as are feminine females.

    Factor analyses of the BSRI indicate that a more

    internally consistent and

    parsimonious

    scale can

    be achieved with only one-half of the original

    items (Bern 1981).

    The short

    form BSRI, which

    contains 10 masculine, feminine, and neutral

    items, was used in

    the current

    study.

    As

    mentioned

    previously,

    users of the BSRI

    have

    traditionally classified subjects into one of four

    gender

    orientation

    categories. However,

    examination

    of the

    methods

    used to create the

    two subscales and

    their

    empirical distributions

    suggest

    that

    these scales do not have natural

    categories,

    but

    instead approximate a multivariate

    normal distribution. A median split, a convenient

    and

    commonly used

    method

    for classifying sub

    jects, forces the separation of many similar

    observations near the median

    into

    distinct

    categories for which gender

    schema

    theory (Bern

    1985) predicts differen t resul ts. For example,

    there is little difference between a M or

    F

    score

    of 49 and 51 (scores which

    are

    well within the

    measurement error

    of the BSRI); yet, the use of a

    cutpoint of 50 would indicate that the individuals

    who possess these scores would be markedly, and

    in

    our

    opin ion artificially, different. Al

    though

    intuitively appealing, the categorizing technique

    does not take advantage of the ordinal nature of

    the

    data and

    sacrifices statistical power. This

    suggests the use of F and M as continuous

    variables; however, this approach

    comes at the

    expense of

    the

    traditional interpretation of

    the

    nomenclature (i.e., feminine, n1asculine,

    androgynous, and undifferentiated).

    Consistent with this view, Cook (1985) points to

    other weaknesses of

    the

    median-split method.

    Cook's review of the BS RI literature indicates that

    the

    four median-split categories are

    often

    used

    without adequate theoretical justification and

    largely serve as

    convenient

    labels.

    Cook

    suggests

    there is a need to

    address

    the effects of M and F

    individually. [A]nyexperimental effects may

    be

    entirely

    attributable to

    one of

    the

    two dimensions,

    for exanlple nlasculinity. This overriding power

    would

    make

    levels

    of

    the

    other

    variable,

    and

    the

    classification

    by

    extension, largely superfluous

    (Cook 1985, p. 104). Her recommendation is

    to

    give consideration

    to

    alternative uses

    of the

    scale

    (including difference scores, interactions, etc.) to

    help explain research phenomenon.

    A final rationale for the use of F

    and

    M as

    continuous

    variables is

    that

    Bern's

    Gender

    Schema

    Theory (1985) essentially predicts only the

    responses of sex-typed and androgynous

    individuals, leaving two

    other

    groups behaviors

    unexplained. In total, these reasons point to

    the

    need to consider alternative methods of analysis

    of

    M

    and

    F.

    Current Research

    The current study uses the BSRI as both a

    projective instrument

    (used to rate ad character

    gender orientations)

    and a self-rating scale.

    While the

    BSRI

    is designed

    to be

    a self-rating

    scale, it has been used as a projective scale in at

    least two

    other

    studies (Kolbe 1983; Peevers

    1979). These

    measures are

    used as predictor

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    variables for perceptual judgments of the

    character (Pchar)' advertisement (Pad)' and

    advertised product

    prod).

    The research

    questions that arise from this exploratory

    investigation of gender schema and female roles

    in television advertising are as follows:

    1. In general, do stereotypic ad characters obtain

    a less positive perceptual rating thap

    non-stereotypic characters?

    2.

    Do projective ratings of the BSRI differ for

    various character portrayals?

    3. Are stereotypic fen1ale character roles rated as

    highly fenlinine?

    4. Are non-stereotypic female character roles

    rated

    as

    more masculine than stereotypic female

    characters?

    5. Does the gender of the observer influence the

    perceptions of characters or the BSRI projective

    rating of the

    ad

    characters?

    6.

    Are the BSRI masculinity and femininity

    character ratings predictive of Pchar Pad' and

    Pprod?

    7. Does the absolute difference between BSRI

    projective character ratings and BSRI self-ratings

    predict

    P

    char' Pad' and P

    prod?

    METHO

    Stimulus Ad Selection

    Off-air television advertisements were used to

    present stereotypic and non-stereotypic role

    portrayals. This differs from other studies which

    have typically used print advertisements. The

    ability to see the character, hear her speak, and

    observe behavior and mannerisms offers the

    viewer more input as to the personality of the

    individual appearing in the ad than could a print

    advertisement. This provides the respondent with

    more information upon which to make attitudinal

    and gender orientation judgments.

    Television advertisements used in this study were

    selected by a pretest employing expert judges.

    The two judges, one male and one female, who

    are marketing professors trained in promotion

    and advertising, evaluated the role portrayals in 49

    television advertisements. The judges evaluated

    the ads for the purposes of:

    1)

    identifying ads

    with distinctive major characters (one which had a

    10 second or longer appearance in the ad with

    one or more lines of dialogue); (2) rating the

    general femininity and stereotypic qualities of

    major female ad characters; and (3) rating the

    masculinity and femininity of the major character

    with

    key

    items selected from the Bern Sex-Role

    Inventory (those items with the highest

    eigenvalues in factor analyses of the scale (Bern

    1981)). In total, these dimensions were used to

    identify ads which contained character roles that

    were distinctive, either stereotypic or

    non-stereotypic, and possessing personality

    characteristics typical of stereotypic and

    non-stereotypic individuals. Distinctiveness of the

    character role was important in assuring that

    subjects would identify and attend to major

    characters while viewing the ads. Such

    identification and attention capabilities were

    necessary in order for subjects to adequately make

    judgments about the characters. Based on the

    judges' ratings, four advertIsements were selected

    for use in this research.

    In both types of ads (stereotypic and

    non-stereotypic), one ad contained a female

    character appearing alone, while the second ad

    had a female/male dyad, with the female

    character having the major role. The

    male/female interaction represents a more

    dynamic character portrayal than a single female

    character speaking to the camera and as such

    poses a more distinct role portrayal for subjects to

    analyze.

    The stereotypic role presentations were contained

    in laundry detergent and dishwashing liquid ads.

    The detergent commercial featured a woman who

    washed the shirt of her truck driving husband.

    Both a male and female appeared in this ad. The

    dishwashing liquid ad had a single female

    character who spoke directly to the camera. The

    dishwashing liquid ad character was the only

    person in the ad.

    Non-stereotypic ads were for a major dog food

    brand and decaffeinated coffee. The dog food ad

    featured a female kennel owner, the only

    character in the ad, who spoke to the camera.

    The coffee ad featured a female scuba diver who

    was served coffee by her husband on board a

    boat.

    Experimental Sessions

    The ads were shown to undergraduate students

    enrolled

    in

    the introduc tory marketing course at

    a northwestern university. A total of 426 subjects,

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    in groups of 75-100, participated in the study. As

    over 30 of all students at the university take this

    course, a wide range of majors are represented.

    The use of student subjects was considered

    appropriate as they are a group which should

    be

    responsive to gender role portrayals.

    The students were told that the premise of this

    study was to determine how individuals view

    television commercials, particularly

    in

    regard to

    h r t ~ r

    portrayals. The students were told they

    would be

    viewing

    a series of commercials and

    asked to make sonle candid judgments about the

    ads. After viewing each commercial, subjects

    selected the individual whom they perceived to

    be

    the major

    ad

    character. Subjects reported how

    often they had seen the ad and rated the major

    character on the BSRI. Perceptual judgments

    about the character, ad, and product were

    obtained with 7-point semantic differential scales

    anchored by irritating/not irritating,

    unpleasant/pleasant, dull/dynamic,

    depressing/uplifting, offensive/not offensive, and

    not enjoyable/enjoyable. These items were

    borrowed and adapted from the A

    ad

    literature

    cf., Gardner, Mitchell and Russo 1985;

    MacKenzie, Lutz and Belch 1986).

    After viewing

    all

    four commercials, subjects then

    rated themselves on the BSRI and provided

    general demographic information (age, sex,

    marital status, citizenship). The results reported

    here focus on

    the

    projective BSRI ratings,

    perceptual measures, and BSRI self-rating.

    RESULTS

    BSRI Short Fornl Usage

    The short form BSRI was used in this study. The

    30 item short form has obvious advantages over

    the 60 item Original BSRI

    in

    terms of

    administrative time and parsimony. Bern (1979;

    1981) proposed the shortened version as a means

    of

    addressing criticisms of the psychometric

    weaknesses

    of

    the

    original form. The resulting

    30

    item scale increases the internal consistency and

    orthogonality of the F and M scales Bern 1981).

    The social desirability of the BSRI adjectives

    in

    the two scales

    was

    also balanced, which was

    a

    weakness of the original BSRI. Thus, the short

    form represents a refinement of the inventory

    (Bern 1981).

    A confirmatory analysis of the psychometric

    properties of the short form BSRI supports the

    internal consistency of the F and M scales.

    Cronbach's Alphas for the self-rating use of the

    BSRI F and M scales were

    .90

    and

    .84,

    respectively. Projective BSRI reliabilities ranged

    from

    .91

    to

    .94 on

    the F scale and

    .88

    to

    .91

    on

    the

    M

    scale. These reliabilities were considered

    ;::-. n indicators of the internal consistency of the

    _scales under both application situations.

    Perceptions of Ad Characters, Advertisements,

    and Products

    Stereotypic characters did not have consistently

    lower perceptual judgments than non-stereotypic

    characters in this study (see Table 1). In total,

    stereotypic ad characters were not viewed

    negatively as response averages were above the

    midpoint of the scale. Results of analyses of

    variances suggest that there were significant

    differences between the commercial perceptual

    judgments of Pchar (p=.003), Pad p

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    These results are important. A character s level

    of femininity can be appraised by the magnitude

    of the

    F

    subscale score as well as the relative

    difference between the F and M scores. The

    latter method coincides with Bern s

    conceptualization of a feminine personality (Bern

    1985).

    The above results indicate that stereotypic

    ad characters were viewed as highly feminine

    by

    both methods of evaluation; characters

    in

    stereotypic roles are rated as high F and low M

    (see Table 2). Characters in non-stereotypic roles

    were rated as being more masculine than

    characters in stereotypic roles. Interestingly, the

    character with the highest M rating (coffee ad)

    had the lowest F score. In sum, these findings

    and the scale s high internal consistency support

    the use of the

    BSRI as a projective scale.

    Other Potential Factors

    Neither prior exposure nor the subject s gender

    were consistent predictors

    of

    perceptions

    about

    the character and advertisement. Subject s prior

    exposure was not a significant predictor of Pchar

    Pad or Pprod p>.05).

    Gender

    was not a

    predictor

    of

    P

    char

    and Pad.

    An

    exception was

    found in the coffee P

    ad

    where females gave the ad

    a higher rating than males (p

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    suggest some role for the

    BSRI

    in consumer

    behavior research.

    Third, the importance

    of recognizing individual

    differences and their affect on gender-related

    processing is central to this stream

    of

    research.

    The alternative use of the BSRI Femininity and

    Masculinity scales as continuous variables may

    allow for greater sensitivity in detecting the subtle

    aspects of gender processing. Using the

    median-split

    method

    of grouping subjects may be

    simply

    too

    coarse-grained a measurement

    technique to isolate the differences which exist in

    subjects' responses to marketing stimuli.

    Last, the study methodology can be refined and

    other topics examined. Measures of viewer

    perceptions of ad

    content

    can be made more

    detailed, sensitive, and perhaps

    more

    specific to

    the

    phenomenon

    in question. Administration of

    the study on an individual basis rather than in a

    group setting using single ad exposures may yield

    more definitive results and thereby reduce reactive

    effects. Populations other

    than

    college students

    may also provide additional insights. Future

    research should consider why differences in the

    relative weights of F and M may exist for various

    role portrayals (including male roles).

    Contrasting and comparing BSRI nledian-split

    results with findings of the BSRI as a continuous

    variable may also provide interesting insights.

    The

    terms subtle and sensitive have been used

    frequently in the previous discussion with good

    reason.

    As

    mentioned in the introduction of the

    paper, the existence of gender related processing

    is unequivocal and likely a strong and frequently

    implemented cognitive construct people use to

    give order to their environment. Such processing

    undoubtedly includes marketing phenomenon .

    Yet the significance of this cognitive processing to

    marketing stimuli has been rather difficult to

    isolate. This is likely due to the complexity of the

    process and

    the

    cues needed to activate the

    process. This says nothing about the difficult task

    of

    measuring gender- related cognitive processing.

    Hence, the field has considerable need for

    defining the boundaries for scales such as the

    BSRI

    and developing other more specific gender

    processing scales for marketing use. As has been

    the experience in using personality inventories to

    explain marketing behavior, the value of such

    scales has been largely constrained

    by

    the

    theoretical underpinning of the scales which

    generally

    do

    not include marketing applications.

    It would seenl that the

    area

    of

    gender

    role

    processing and marketing phenomenon offers a

    large

    number

    of research potentials for scale and

    theory developnlent.

    As an exploratory study, the current research

    offers some direction for examining the affects of

    stereotypic and non-stereotypic role portrayals on

    viewer perceptions. The intent was to eva luate

    the potential of gender orientation

    judgments

    in

    explaining ad perceptions. The results indicate

    that gender orientation judgments are relevant to

    our understanding of ad perceptions regarding ads

    with stereotypic role. The authors hope this

    research raises new areas of study and selVes as a

    catalyst for future efforts in this important

    research area.

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    72

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    Table 1

    Means and Standard Deviations of

    Perceptual Measures of the Character,

    Advertisement, and Product

    Stereotypic

    Non-Stereotypic

    Advertisements

    Advertisements

    Laundry Dishwashing

    Decaf

    Perceptions

    About

    the:

    Detergent Liquid

    Dog Food Coffee

    Major Ad Character

    Female Subjects

    4.37

    4.80 4.43

    5.09

    (1.41)

    (1.14) (1.04)

    (1.28)

    Male Subjects

    4.59

    4.72 4.31

    4.77

    (1.44)

    (1.11)

    (1.14) (1.27)

    Advertisement

    Female Subjects

    4.04

    4.51

    4.40

    4.95

    (1.48)

    (1.16)

    (1.11)

    (1.28)

    Male Subjects 4.14

    4.47 4.30

    4.60

    (1.36) (1.14)

    (1.12) (1.24)

    Product

    Female Subjects

    4.79

    4.73

    4.11

    4.79

    (0.93)

    (0.96) (0.86) (1.13)

    Male Subjects

    4.45

    4.50 4.00

    4.38

    (0.98) (0.81) (0.82) (1.14)

    Number of Subjects

    Female

    159

    175

    172 155

    Male

    19 232

    207 203

    Note: Reliabilities for the perceptual scales ranged from .80 to .93.

    73

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    Table 2

    Bern Sex Role Inventory (BSRI) Mean Ratings

    and

    Standard Deviations) of

    Major

    Ad Characters

    and Research Subjects

    Predominant Character s

    BSRI Rating

    Stereotypic

    Advertisements

    Laundry Dish

    Detergent Liquid

    Non-Stereotypic

    Advertisements Subjects

    Personal

    Dog

    Decaff BSRI

    Food

    Coffee Mean

    Femininity Subscale

    Female SUbjects 59.79

    (7.08)

    51.85

    (9.47)

    53.44

    (8.81)

    46.54

    (10.39)

    55.26

    (8.27)

    Male Subjects 57.50

    (8.17)

    49.58

    (9.26)

    49.58

    (10.16)

    43.66

    (9.66)

    51.78

    (8.26)

    Masculinity SubscaJe

    Female Subjects

    37.31

    (11.43)

    43.66

    (10.36)

    47.78

    (9.95)

    53.96

    (8.45)

    51.01

    (7.32)

    Male Subjects 36.58

    (10.57)

    41.96

    (8.68)

    46.50

    (9.77)

    50.21

    (10.04)

    52.89

    (7.07)

    74

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    Table 3

    Multiple Regression of Major Character

    BSRI Masculinity and Femininity Subscales on

    Perceptions About the Character, Advertisement,

    and

    Product

    Dependent

    Variables

    Perceptions About the:

    Predictor Variables

    Character Advertisement Product

    Stereotypic Female Role Portrayals

    Laundry Detergent Advertisement

    Character Femininity Rating Beta

    .252

    .145

    .162

    Character Masculinity Rating Beta

    .468 .465 .294

    R

    2

    .31 .25

    .12

    R

    .56 .50

    .35

    Dishwashing Liquid Advertisement

    Character Femininity Rating Beta

    .338

    .290

    .239

    Character Masculinity Rating Beta

    .274 .314

    .274

    R

    2

    .22

    .22 .16

    R

    .47

    .46

    .40

    Non-Stereotypic Female Role Portrayals

    Dog

    Food

    Advertisement

    Character Femininity Rating Beta

    .464

    .365

    .225

    Character Masculinity Rating Beta

    .178 .199 .174

    R

    2

    .27

    .20

    .09

    R

    .52 .44

    .31

    Decaffeinated Coffee Advertisement

    Character Femininity Rating Beta

    .548 .416

    .145

    Character Masculinity Rating Beta .083

    .133

    .128

    R

    2

    .33

    .22

    .05

    R

    .57

    .46

    .21

    p

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    Table 4

    Multiple Regression

    of

    Absolute Difference Between Subject's BSRI Scores

    and Character's BSRI Scores on Perceptions bout the

    Character, Advertisement, and Product

    Dependent

    Variables

    Perceptions

    bout

    the:

    Predictor Variables Character Advertisement Product

    Stereotypic Female Role Portrayals

    LaundryDetergent dvertisement

    Difference Fenlininity Rating

    Beta

    -.027

    -.017

    -.098

    Difference Masculinity Rating

    Beta

    -.431

    -.480 -.246

    R

    2

    .20 .24 .09

    R

    44

    .49

    .30

    Dishwashing Liquid

    dvertisement

    Difference Fenlininity Rating Beta

    -.184

    -.133

    -.094

    Difference Masculinity Rating Beta

    -.199 -.257

    -.195

    R

    2

    .09

    .10

    .06

    R .31

    .32 .24

    Non-Stereotypic Female Role Portrayals

    Dog Food

    dvertisement

    Difference Femininity

    Rating

    Beta

    -.178

    -.138

    -.025

    Difference Masculinity Rating

    Beta

    -.209

    -.162

    -.168

    R

    2

    09

    .06

    .03

    R

    .30 .24 .18

    Decaffeinated Coffee

    dvertisement

    Difference Femininity

    Rating Beta

    -.446

    387

    -.149

    Difference Masculinity Rating

    Beta

    -.037

    -.014

    -.021

    R

    2

    .21

    .15

    .02

    R

    .45

    .38 .16

    p