(second logo) Positive Management / Supporting Change (second logo) Positive Management / Supporting Change

(second logo)(second logo)

Positive Management / Supporting Change





• Jobs / Work• Hobbies and other interests• As a parent• As a friend / relative• As a campaigner



• Reading or studying• Voluntary / Charitable work• Dealing with personal tragedy / hardship• As a carer• Travel• Specific Life Events



• Go back as far as you feel is relevant.

• Work through events at each of the stages of your life which you feel have contributed to the knowledge, work skills and personal skills you bring to your job now.

• Draw pictures to represent these influences. Try and be specific about the knowledge / skills you gained from each.



4. Join up pictures (as many times as you wish) where you feel events were linked or had an influence on one another.

5. Your spider drawing will help you to think through your development but without explanation will mean very little to anyone else. You will be asked to present it in a small group.

6. To help you get started, I will present my spider drawing.



• What are your strengths / weaknesses?

• What do you do well?

• What could you do better?

• What do you really want / what matters to you?

• What are you really capable of?



• How do other people see you?

• Why do other people see you the way they do?

• How content are you in your job?

• Do you want to change – and how can you do it?

• Are you ready to assume control of your own destiny at work?



In everything you do, you have a choice:

• You can choose to say positive things.

• You can choose to give positive feedback.

• You can choose to be constructive.

• You can choose to give a positive lead.

• You can choose to act in positive ways.

You can practise being positive, or not, as you choose.



Attitude Indicators at the Workplace

• Work output

• Service to customers

• Attention to detail

• Task / objective focused

• Punctuality

• Absenteeism

• Relations with colleagues



Attitude Indicators at the Workplace

• Relations with Management

• Relations with customers

• Labour Turnover

• Motivation /morale

• Everyone supporting organisational aims

• People looking for jobs outside



The Benefits of a Positive Organisation

• Managers and supervisors are more effective, have higher self-esteem and enhanced career prospects.

• The work force is more motivated, flexible and team-work is more effective.



• Positive attitudes produce higher quality and better customer care.

• There is a willingness to search for new ideas, grow and develop.

• Organisational and financial success result from all of the above positive influences.



Task Time!

Help people to discover what they are doing right. They will then be able to create more of these good moments.

Become a talent spotter!



If you were asked how you could get from England to France, you would usually come up with 2 or 3 options. Today you are in competition with the other teams to think of 25 different ways. To earn you a point, each must be clearly different (i.e. you cannot say “fly with BA”, “fly with Air France” …!!).



Positively Managing Change

• Emotional Issue

• People resistant to consequences of change

• “Trivial” details most difficult often

• Your job reassurance and buying in

• Communication

• Planning & choices



Research shows that people aren’t opposed to the idea of change at all – only to the way it is communicated and the methods that are used to introduce it.



People Need Help Through The Process Of Change

They need:

•Information (I know what’s going on)

•Involvement (I’m part of this)



• Support and Recognition (I have a part to play and its an important one)

• Guidance (I know what I’m meant to be doing)

• Access to the person in charge (they value my opinion)



• An opportunity to discuss how the process is affecting them (they care about me without extremely good reason)

• Clarification (they don’t give me nasty surprises)

• Respect for values and dignity ( I haven’t been made to give up anything that’s really important to me)

• Hope and belief (I know we can do it and it will be worth it)



The Art of Influence

• Be prepared

• Be focused

• Be flexible

• Be convinced

• Be convincing

Documents

(second logo) Positive Management / Supporting Change (second logo) Positive Management / Supporting Change