secondary student exchange programs€¦ · ISO 9001 QUALITY MANAGEMENT SYSTEM CERTIFICATION Student Exchange Australia New Zealand Ltd is the ﬁ rst and only secondary student exchange

secondary student exchange programs

studentexchange.org.au | studentexchange.org.nz

experienceis everythingTMTMTTMM

ISO 9001 QUALITY MANAGEMENT SYSTEM CERTIFICATION

Student Exchange Australia New Zealand Ltd is the fi rst and only secondary student exchange organisation in Australia and New Zealand to be certifi ed to ISO 9001 (Quality Management System). A consumer centric quality management system is essential for identifying and managing the expectations of our students and their families. The certifi cate is available to download from our website.

ISO 9001 (Quality Management System) is an internationally recognised quality management standard which provides assurance that Student Exchange Australia New Zealand has the type of management systems in place to deliver a quality experience to our students. It guarantees an ability to consistently meet customer, statutory and regulatory requirements, and addresses customer satisfaction through the effective application of the system. While our individual employees are inherently motivated to act in your interests at all times, it’s good to know the organisation as a whole has the quality systems to support their endeavours.

ISO 9001 CERTIFICATION ASSURES YOU THAT STUDENT EXCHANGE AUSTRALIA NEW ZEALAND:

Maintains stringent policies, systems and procedures for the delivery of our programs;

Has documented continual improvement systems in place;

Obtains regular feedback from our students and families and uses that information to improve our programs;

Demonstrates a strong commitment to customer service.

The Best Practice ISO 9001 certifi cation symbol can only be used by organisations that have been externally audited and found to meet the required standards.

quality assurance

contents quality assurancepage 1

student exchange australia new zealandpage 2

eligibilitypage 3

free information evenings and online sessionspage 4

short, semester and year exchange programs page 5-6

safety and wellbeingpage 7

online student resources page 8

scholarships and discountspage 9

how do I apply?page 10

frequently asked questions page 11-12

host an exchange studentpage 13

relationshipspage 14

destination mapback cover

1

Disclaimer: the information contained in this brochure is correct at the time of printing, September 2013. Student Exchange Australia New Zealand Ltd and Student Placement Australia New Zealand Pty Ltd reserve the right to change program specifi cations at any time.

OUR ORGANISATION

Student Exchange Australia New Zealand Ltd is incorporated in Australia as a not-for-profi t company and is registered with the New Zealand Companies offi ce. We are registered as a secondary exchange organisation with Departments of Education around Australia and with the Ministry of Education in New Zealand. Long established relationships with our international partners ensure the highest standards of care and support to participants.

OUR STAFF

All of our staff have either been exchange students themselves, have lived overseas, hosted a student, speak other languages or have travelled extensively. They understand the challenges faced by students, families and volunteers. This experience assures you of the very highest levels of service and support.

OUR AREA REPS AND COMMUNITY COORDINATORS

Our Area Representatives and Community Coordinator network extends across Australia and New Zealand. They conduct student interviews, participate in information sessions and supervise the experience of our inbound students and host families. Training is conducted throughout the year in a variety of venues to ensure that our network is up-to-date and well informed.

LOW CO2Student Exchange Australia New Zealand Ltd is offi cially certifi ed as a Low CO2 organisation. This means that we undergo regular carbon audits by the Carbon Reduction Institute in order to understand how much CO2 emission we are producing. This allows us to investigate opportunities to cut down on these emissions through more effi cient energy practices and staff education. We also purchase carbon credits to help offset our emissions based on the results of the audits.

OUR CUSTOMER SERVICE COMMITMENT

We will guarantee your country of choice

We will provide you with friendly and helpful advice at every stage of the process

We will support students, families and volunteers throughout the experience

We will deal promptly and fairly with issues and concerns

We will be open and equitable in all our dealings

We will respect your privacy and confi dentiality

experienceiseverythingTM

student exchangeaustralia new zealandOur Mission is to offer the unique experience of living and studying in another culture and to enable young people to develop the skills and awareness that will enhance their future potential. Experience is everythingTM.

2studentexchange.org.au | studentexchange.org.nzstud t

INVESTMENT FOR LIFE

Being an exchange student is an investment for life and complements your formal education in important and exciting ways. The experience of living or studying overseas can bring enormous rewards:

Learn another language and open career doors you didn’t know existed

Get to know how others live and come to see the world from another perspective

Test yourself and acquire independence and maturity

Make new friends and appreciate old ones even more

Gain experience and judgement

Learn about the world fi rst hand

Long after you return home your exchange experience will infl uence and inform your life. It will provide you with a substantial backdrop from which to make future study and career choices. Employers are increasingly alert to the benefi ts of student exchange. Your experience will set you apart from the crowd and mark you as someone who has proven themselves in challenging circumstances.

CHALLENGE YOURSELF

Please don’t think living and studying overseas is easy:

It requires courage to travel half way round the world to live in a new community very different from your own.

It requires an open mind to live in another culture, to observe and appreciate the differences and to truly learn from the experience.

It requires fl exibility to attend a new school, make new friends and perhaps learn a new language.

You will fi nd that all the familiarity of home – the ways of doing things, the people, sights, sounds, smells – are suddenly no longer there. You will be confronted with completely different ways of seeing and understanding the world around you.

You become immersed in the local community.

You may encounter homesickness and culture shock particularly in the early stages of the program.

But if you have realistic expectations and are prepared to challenge yourself then it can be a life changing experience.

ELIGIBILITY

You are eligible to participate on the Short, Semester or Year exchange programs if you meet the following requirements:

Still at school when you apply

Have maintained the equivalent of or better than a C grade average since Year 9 (Australia)

Have achieved a National Certifi cate of Educational Achievement at the appropriate level, or produce a statement from your school about anticipated levels of achievement when the certifi cate is awarded (New Zealand)

Are in good physical and mental health

Are mature and open-minded

Are fl exible, adaptable, responsible and ready to learn

Are between 15 and 18 years old (exceptions may be made for 14 and 19 year olds)

Please note that Gap year option programs have different eligibility criteria.

GAP YEAR: If you are fi nishing school soon why not spend your Gap year as an exchange student? It’s a great way to see more of your world before starting your career or further studies.

A number of countries will accept high school graduates on their exchange programs. Call 1300 135 331 (in Australia) or 0800 440 079 (in New Zealand) and we’ll discuss your options with you. Check out our website for other options.

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experience is everythingTM

We are looking for bright, open minded, fl exible young people who are willing to move outside their comfort zones and who want to learn about the world and themselves.

3

Being an exchange student is a challenging, rewarding and fun experience. You’re not a tourist or a guest. You’re actually living in your host country as a member of that community.

You’ll be placed with a host family and attend a local school. You’ll live like a local and become immersed in the culture. You’ll learn the language and gain invaluable international experience. You’ll learn a lot about yourself.

Student exchange programs promote tolerance, maturity and independence. They also encourage an international perspective. In a very competitive world these are highly sought after qualities. Experience is everything™.

.ent eligibility criteria.

Geelong

BallaratBendigo

Launceston

Tauranga

Palmerston North

Dunedin

FREE INFORMATION EVENINGS

Student Exchange Australia New Zealand Ltd holds over 100 free information evenings across Australia and New Zealand each year.

Come and meet our staff

Hear comprehensive information on all aspects of exchange

Listen to former exchange students talk about their experiences

Ask questions

Listen to questions asked by other students and parents

For details of dates and venues go to our website.

WHERE: Information evenings are held on a monthly basis in Auckland, Brisbane, Melbourne and Sydney and at regular intervals in Adelaide, Ballarat, Bendigo, Cairns, Canberra, Central Coast, Christchurch, Darwin, Dunedin, Geelong, Gold Coast, Hamilton, Hobart, Launceston, Maroochydore, Napier, Newcastle, Palmerston North, Perth, Tauranga, Toowoomba, Townsville, Wellington and Wollongong.

WHEN: Information evenings run for about an hour and a half. They are friendly and free and are the best way for us to address your specifi c questions. Check out our website for dates and times in your area.

REGISTER ONLINE FOR OUR ONLINE INFORMATION SESSIONS

If you live remotely from the major cities or cannot get along in person you can either watch our On Demand media presentation or attend one of our LIVE Online info sessions. Our online sessions provide access to the same comprehensive information presented at all of our city sessions and they are an extremely convenient way for you to hear from our National Director and Program Managers.

ON DEMAND 24/7

The On Demand Info Session is a prerecorded video presentation you can watch anytime you like, from the

comfort of your own home. Our staff will talk you through all aspects of exchange via streaming video, while you watch a presentation.

LIVE ONLINE

The LIVE Online Info Session is conducted by a senior member of our staff using a service which

allows us to meet online and over the telephone. You will be able to meet our representative over a video internet connection, ask any questions and watch a presentation. When you register you will be sent detailed instructions on how to join the meeting.

Tauranga

Palmerston North

Dunedin

information evenings and online sessions

i

View our online video library of destinations. Scan the QR code to watch our video now.

DESTINATION VIDEOS

4studentexchange.org.au | studentexchange.org.nz


“Well organised, honest, up front, helpful.”Hannah (Melbourne)

“All my questions were answered before I asked them.” Joshua (Canterbury)

“Interesting. Informative. Reassuring!” Jess (Sydney)

“They made me more excited to go on an exchange.” Anna (Palmerston North)

“Interesting. Makes you aware of the challenges.” Tui (Cairns)

Feedback from students and parents who attended our information sessions

DURATION

You can go for 2 – 3 months

DESTINATIONS

You can go to Australia, Austria, Canada, Denmark, France, Germany, Hungary, Ireland, Italy, Japan, New Zealand, Norway, Spain, Sweden, The Netherlands or United Kingdom.

DEPARTURE

For most destinations you can leave in November and get back home in time to resume school. You can also leave at other times of the year but be sure to check the website or talk to us about your requirements.

BENEFITS

Avoid interrupting your schooling. You can choose between an early or late departure in November and you’ll be back home in time to resume your studies. If these departures don’t suit, talk to our staff because we can often make individual arrangements if you are prepared to pay a little extra.

Boost your language skills. You’ll be surprised how much your language will improve in just 2 or 3 months. You’ll soon be communicating freely in Italian, French, German, Japanese or maybe even Spanish, Danish, Norwegian or Swedish. What a great way to lift your entry score just a few months before your fi nal school exams. A big plus for your future studies.

Spend your summer holidays overseas. Experience a traditional European Christmas, snow (hopefully!) for the New Year in Japan, home life and indoor activities with your host family and new friends instead of the stereotypically warm summer Christmas we so often experience.

Gain new skills and confi dence. Pushing beyond your comfort zone is a great way to lift your horizons and gain experience. Give yourself a competitive edge in your future career or studies.

Make new friends. Aussie and Kiwi exchange students are popular the world over and there will be many opportunities to make friendships that can last a lifetime.

Long-term benefi ts. You will gain from the experience in ways that will help your future study and career choices.

VISAS

Our Short Program students usually enter the country on a tourist visa which means there are no lengthy visa processes beforehand.

EARLY BIRD DISCOUNTS

You receive a $250 discount if you submit your application before the relevant Early Bird Deadline:

EARLY BIRD DEADLINE 31ST MARCH

For programs departing between the following Oct - Mar

EARLY BIRD DEADLINE 31ST OCTOBER

For programs departing between the following Apr - Sept

PRICES

For details on prices, early bird discounts, application deadlines and departure dates, please refer to our pricing and scholarship fl yer or visit our website.

short programs

Gap YearSummer Program Early Bird DiscountHost Family School Language

Our Short Programs offer the chance to be an exchange student without interrupting your schooling at home.

Online Videos

View our online video library of past students. Scan the QR code to watch our videos now.

STUDENT VIDEOS

“My time in Italy was incredible! I wasn’t ready to come home…the experience I did have was...WOW unforgettable. I have met life long friends the other side of the world, lived a new way of life and most importantly I learnt who I am as a person.” Gemma Feeney, NZ, Italy

5

“My exchange was without a doubt the best thing I’ve ever done! I met some of the most amazing people, experienced a new way of life (and food!), and did things I’d normally never get the chance to do. I would go back and do it all over again! It was truly the experience of a lifetime.” Claire Munro, NSW, France

moneymoney matters

What’s included?Your program fee covers all your dealings with us for the particular

program you will be participating on, namely: Return economy airfare with recognised airlines from Auckland,

Wellington or Christchurch Travel to and from your host family at the beginning and end of the program Comprehensive medical, baggage, trip cancellation, insurance

and public liability Application process and selection interview Assistance with your visa application (you must pay the visa application fee) Host family screening and selection Enrolment at your host school Pre-departure orientation and materials MasterCard multi-currency Cash Passport card Discount Phone Card

Assistance with airport check-in at the major hubs Arrival orientation and materials 24 hour emergency assistance Professional support throughout your time away as necessary

and required Welcome home pack ISIC Card – giving you over 32,000 discounts globally

What’s not included?Passport & Visa Costs – individual students are responsible for the cost of

passport and visa applications. Visa application costs and procedures vary

from country to country. Details are available from our offi ce.Life’s Little Extras – while you are away, your host family will provide you

with food and accommodation. However, you will need to take some extra

spending money for some of life’s little extras. Make sure you have enough

for any purchases you may need including personal items, telephone bills, text books, school uniforms, gifts for family and friends and any optional excursions you may take during your time away. We recommend between NZ$300 - 400 a month for most destinations. Price GuaranteeWe reserve the right to increase program prices at any time,

however, we guarantee that once you have submitted your application and paid your $500 deposit the published price is protected from increase. That means no nasty surprises in the event of currency fl uctuations or increases in airfares.Insurance

Included in your program fee is a fully comprehensive insurance policy. The

policy can be viewed in full on our website and covers a variety of health,

medical, accident, personal liability, cancellation and baggage claims. ISIC Card When travelling overseas ISIC is the only card you need! These cards

are serious money savers, both whilst travelling and whilst hanging out

locally. Save on transport, accommodation, communications, food,

shopping, movies and more! It’s no wonder that over 4.5 million students

worldwide choose ISIC as their student card of choice - check out

www.isiccard.com.au for the complete low down on discounts. MasterCard multi-currency Cash Passport cardAll students are provided with a MasterCard multi-currency Cash Passport

card. The card offers a secure and convenient way to manage your money

whilst overseas.


PROGRAM PRICING 2013/14

NE

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EA

LA

ND

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DestinationDuration Price Early Bird Discount Scholarships Early Bird Deadline Apply by

SHORT PROGRAMSAustralia 2 months NZ$6,900

-NZ$250Not offered

for this program

31st March for programs departing October-March 31st October for programs departing April-September

3 months prior to departure for Australia programs

Check website for exact dates for departures between September-December

3 months NZ$7,400France, Germany, Italy, Japan, Spain,

2 months NZ$8,5003 months NZ$8,900Denmark, Sweden, Norway 2 months NZ$8,7003 months NZ$9,100Canada 2 months NZ$11,1003 months NZ$11,700

UK3.5 months NZ$12,200

SEMESTER PROGRAMSAustralia4-6 months NZ$7,900

- NZ$500

- NZ$2500 up to

- NZ$12,50031st March

for programsdepartingOctober - March

31st Octoberfor programs departingApril - September

August – Octoberfor departures in January/February

March – AprilFor departures in July/August

Check website for exact dates

Latin America4-6 months NZ$11,300

Europe, Scandinavia, Japan 4-6 months NZ$12,300USA4-6 months NZ$12,500

Canada & UK4-6 months NZ$13,300

YEAR PROGRAMSAustralia10-12 months NZ$8,900

- NZ$1000-NZ$3500

up to - NZ$14,500



Canada10-12 months NZ$14,900

Program Pricing valid for departures up to and including March 2015. Disclaimer: the information contained in this price sheet is correct at the time of printing, October 2012.

What’s included?Your program fee covers all your dealings with us for the particular

program you will be participating on, namely:Return economy airfare with recognised airlines from Auckland,

Wellington or ChristchurchTravel to and from your host family at the beginning and end of the programComprehensive medical, baggage, trip cancellation, insurance

and public liabilityApplication process and selection interviewAssistance with your visa application (you must pay the

visa application fee)Host family screening and selection Enrolment at your host school Pre-departure orientation and materialsMasterCard multi-currency Cash Passport card Discount Phone CardAssistance with airport check-in at the major hubs

Arrival orientation and materials24 hour emergency assistanceProfessional support throughout your time away as necessary

and requiredWelcome home packISIC Card – giving you over 32,000 discounts globally

What’s not included?Passport & Visa Costs – individual students aree respppponsible for the cost of

passport and visa applications. Visa application ccostss and procedures vary

from country to country. Details are available fromm ourr r ooffi ce.Life’s Little Extras – while you are away, your host family wiost faamm ll provide you

with food and accommodation. However, you will need l neeedd to take some extra

spending money for some of life’s little extras. Makkke susuurure you have enough

for any purchases you may need including personananal iteemms, emtelephone bills, text books, school uniforms, gifts for family for faammand friends and any optional excursions you may taake ddduring your time away. We recommend between NZ$300 - 400 a - 40- 400- 400month for most destinations. Price GuaranteeWe reserve the right to increase program prices at aany time,ny timny t m

however, we guarantee that once you have submittedd yoouur uapplication and paid your $500 deposit the publishedd pricicecee is protected from increase. That means no nasty surpprisess in the event of currency fl uctuations or increases in airfarres.arInsurance

Included in your program fee is a fully comprehensive insurance pnsuranncnc olicy. The

policy can be viewed in full on our website and covers a variety a varieetyty of health,

medical, accident, personal liability, cancellation and baggage caggagee cclaims. ISIC Card When travelling overseas ISIC is the only card you need! These ca! These T ccT rds

are serious money savers, both whilst travelling and whilst hangist hangistt gist nnng out

locally. Save on transport, accommodation, communications, food,iooons, foootions, food

shopping, movies and more! It’s no wonder that over 4.5 smmmillion smillion stttudents

worldwide choose ISIC as their student card of choice - check outcheck outcheck ouhche uth

www.isiccard.com.au for the complete low down on discooouuunts. MasterCard multi-currency Cash Passspsport ccardAll students are provided with a MasterCard multi-currency y Cy Cash PPC aaaassport

card. The card offers a secure and convenient way to manaage your ag r g mmoney

whilst overseas.


ING 2013/14

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DestinationDuration PricerPricePricePrice Early Bird Discount ScholarshScholarshScholarsScholarships Earlyips Earlyips Early Bird

s Early Deadline Ap

SHORT PROGRROGOGRAMSMSSAAMSAustralia 2 months NZ$6,900

-NZ$250Not offered

for this program

31st March for programs departing October-March 31st October t for programs p

departing pApril-SeptembSeSSe er

3 montto depfor Auprogr

Check wfor exactfor depa

betweSeptemDecemb

3 months NZ$7,400France, Germany, Italy, Japan, Spain,

2 months NZ$8,5003 months NZ$8,900Denmark, Sweden, Norway 2 months NZ$8,7003 months NZ$9,100Canada 2 months NZ$11,1003 months NZ$11,7003.5 months NZ$12,200

UK

SEMESTER PROGRAMSAustralia4-6 months NZ$7,900

- NZ$500

- NZ$2500 up to

- NZ$12,50031st Maarch

for progrramsdepartinngOctober - MMarchh

31st Octooberofor prograamms departinggApril - Septemmmber

August – Octofor departureJanuary/Febru

March – AprFor departuresJuly/August

Check website fexact dates



Canada & UK4-6 months NZ$13,300

YEAR PROGRAMSAustralia10-12 months NZ$8,900

- NZ$1000-NZ$3500

up to - NZ$14,500



Canada10-12 months NZ$14,900

Program Pricing valid for departures up to and including March 2015. Disclaimer: the information contained in this price sheet is correct at the time of printing, rinting,rinting, r OOOctober 2012.

What’s included?Your program fee covers all your dealings with us for the particular program you will be participating on, namely:

Return economy airfare with recognised airlines from your nearest capital city

Travel to and from your host family at the beginning and end of the program

Comprehensive medical, baggage, trip cancellation, insurance & public liability

Application process and selection interview

Assistance with your visa application (you must pay the visa application fee)

Host family screening and selection

Enrolment at your host school

Pre-departure orientation and materials

MasterCard multi-currency Cash Passport card

Discount Phone Card

Assistance with airport check-in at the major hubs

Arrival orientation and materials

24 hour emergency assistance

Professional support throughout your time away as necessary and required

Welcome home pack

ISIC Card – giving you over 32,000 discounts globally

What’s not included?Passport & Visa Costs – individual students are responsible for the cost of passport and visa applications. Visa application costs and procedures vary from country to country. Details are available from our offi ce.Life’s Little Extras – while you are away, your host family will provide you with food and accommodation. However, you will need to take some extra spending money for some of life’s little extras. Make sure you have enough for any purchases you may need including personal items, telephone bills, text books, school uniforms, gifts for family and friends and any optional excursions you may take during your time away. We recommend between A$250 - $350 a month for most destinations.

Price GuaranteeWe reserve the right to increase program prices at any time, however, we guarantee that once you have submitted your application and paid your A$500 deposit the published price is protected from increase. That means no nasty surprises in the event of currency fl uctuations or increases in airfares.

InsuranceIncluded in your program fee is a fully comprehensive insurance policy. The policy can be viewed in full on our website and covers a variety of health, medical, accident, personal liability, cancellation and baggage claims.

ISIC Card When travelling overseas ISIC is the only card you need! These cards are serious money savers, both whilst travelling and whilst hanging out locally. Save on transport, accommodation, communications, food, shopping, movies and more! It’s no wonder that over 4.5 million students worldwide choose ISIC as their student card of choice - check out www.isiccard.com.au for the complete low down on discounts.

MasterCard multi-currency Cash Passport CardAll students are provided with a MasterCard multi-currency Cash Passport card. The card offers a secure and convenient way to manage your money whilst overseas.


money mattersPROGRAM PRICING 2013/14

Destination Duration Price Early Bird Discount Scholarships Early Bird Deadline Apply by

SHORT PROGRAMS

New Zealand2 months A$4,950

-A$250Not offered

for this program

31st March for programs

departing October-March

31st October for programs

departing April- September

3 months prior to departure for New Zealand

programs

Check website for exact dates for departures

between September-December

3 months A$5,450

France, Germany, Italy, Japan, Spain,

2 months A$7,300

3 months A$7,800

Denmark, Sweden, Norway

2 months A$7,450

3 months A$7,950

Canada2 months A$8,800

3 months A$9,300

UK 3.5 months A$9,800

SEMESTER PROGRAMSNew Zealand 4-6 months A$5,950

-A$500-A$2500

up to -A$9,800

31st Marchfor programs

departingOctober - March

31st Octoberfor programs

departingApril - September

August – Octoberfor departures in

January/February

March – AprilFor departures in

July/August

Check website for exact dates

Latin America 4-6 months A$9,300

Europe, Scandinavia, Japan, USA 4-6 months A$9,800

Canada & UK 4-6 months A$11,500

YEAR PROGRAMSNew Zealand 10-12 months A$6,950

-A$1000-A$3500

up to -A$10,800

Latin America 10-12 months A$10,300

Europe, Scandinavia, Japan, USA 10-12 months A$10,800

Canada 10-12 months A$13,800Program Pricing valid for departures up to and including March 2015. Disclaimer: the information contained in this price sheet is correct at the time of printing, October 2012.

AU

ST

RA

LIA

DURATION

You can apply for a program of either 4 - 6 months (semester) or 10 -12 months (year).

DESTINATIONS

You can go to Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Japan, Mexico, The Netherlands, Norway, New Zealand, Paraguay, Poland, Spain, Sweden, Switzerland, United Kingdom or the USA.

DEPARTURE

You can choose from departures in January - February, March (Japan) or July - September.

BENEFITS

Live Like a Local. You can be a tourist at any stage of your life but students on our long programs frequently say they become part of the social fabric of their host community. They start to think and feel like a local. They build networks of friends that frequently last a lifetime. Their knowledge of the country increases and their capacity to put matters in perspective matures and grows.

High Level Language Skills. If learning another language is one of your motivations then our long programs provide an opportunity to really hone your skills. On a long program you can relax in the knowledge that you have plenty of time to adjust, make mistakes, practice and learn. You’ll gain a level of fl uency that only comes with prolonged immersion.

Independence and Confi dence. Although diffi cult at fi rst, you’ll be amazed at how your self confi dence improves as you adjust to your new life overseas. Your sense of independence will increase and your awareness of the world around you will change forever.

Open Doors. Students frequently tell us that their exchange experience opened study and career doors they didn’t know existed. Your experience overseas provides you with an opportunity to refl ect on your options and priorities.

Competitive Edge. Employers are increasingly alert to the benefi ts of student exchange. Your experience will set you apart from the crowd and mark you as someone who has proven themselves in challenging circumstances.

Make Lasting Friendships. The friends you make on exchange frequently remain for life. You will share experiences that easily transcend borders, cultures and generations.

Attend School. School is the social hub of the program. It’s where you will make friends, get involved in sporting and social activities and where you’ll get to try new

subjects or extend your understanding of familiar subjects.

BEING AWAY FROM HOME

Being away from home for up to 12 months can be a challenging experience and it is not for everyone. You’re not on holiday and you are defi nitely not a guest. Homesickness can occasionally be acute. You sometimes think that you’ll never get the language. But you’ll fi nd that as you negotiate these and other little hurdles along the way you’ll acquire a whole new level of confi dence and independence. The benefi ts are not handed to you on a plate.

SCHOLARSHIPS AND DISCOUNTS

Scholarships are available for year and semester applicants only. For details on our scholarships please refer to page 9.

You receive a $500 (semester) or $1,000 (year) discount if you submit your application before the relevant Early Bird Discount Deadline:

SCHOLARSHIPS AND EARLY BIRD DEADLINE

31ST MARCH

For programs departing between the following Oct - Mar

SCHOLARSHIPS AND EARLY BIRD DEADLINE

31ST OCTOBER

For programs departing between the following Apr - Sept

VISAS

All participants are required to enter their host country with the appropriate student exchange visa and/or be travelling with a passport accepted by their host country.

PRICES

For details on prices, early bird discounts, application deadlines and departure dates, please refer to our pricing and scholarship fl yer or visit our website.

semester andyear programs

Gap Year Early Bird DiscountHost Family School Language Online VideosScholarships

Our Semester and Year programs are the most popular choice for students looking to gain an in-depth exchange experience. They also represent excellent value for money.

“My exchange has given me so much more confidence and a hunger for travel. I made amazing friends and had incredible experiences and would definitely recommend an exchange to anyone.” Georgia Bryers, NZ, Canada



“I wasn’t as homesick as I thought I would be because I was having WAY too much fun. My Spanish has improved more than I expected and I love speaking and understanding another language. I’m definitely coming back to Spain one day. Thanks for everything!” Rhiannon Rennie, VIC, Spain

WE DO THIS BY:

Helping prepare students prior to departure and providing them with high quality advice and information about their exchange experience

Being available to parents throughout the exchange for any questions or concerns

Always using recognised airlines like Qantas, Air New Zealand, BA, Air France, Emirates, Lufthansa, Thai, Malaysian, etc.

Only working with established and reputable overseas partners

Ensuring that host families are personally interviewed in their homes and that selection procedures and criteria meet with statutory requirements of the host country

Ensuring that each student has a local coordinator for regular contact and close support and advice

Providing all outbound participants with a MasterCard multi-currency Cash Passport card to simplify overseas access to funds

Including comprehensive medical, baggage and cancellation insurance in our participation fee

Training our staff and coordinators on a regular basis

Providing an emergency phone service which students or families can call 24/7 if they experience a genuine emergency

Providing all students with a Safety Card that lists contact details for our offi ce staff, local coordinator, host family and overseas partner. These cards also contain the 24/7 emergency phone numbers.

Communicating openly and regularly with all parties to the exchange – parents, students, overseas partners, etc.

Regularly monitoring government travel warnings from DFAT (Australia) and MFAT (New Zealand)

HOST FAMILY CHECKS

In each of the overseas countries we work with there are variations in the legal requirements regarding working with children and criminal background checks for volunteer host families. In all cases, we and our overseas partners comply, if not exceed, the requirements of law when selecting host families for our students.

With the exception of Japan (which has been exempted by regulatory authorities because of the complexity of the process in that country) all overseas host families of Australian and New Zealand exchange students undergo criminal record checks in accordance with local procedures. A placement will only proceed if a satisfactory check has been completed. In Japan, additional steps are taken to ensure the suitability of host families.

In all cases, host families are interviewed in their home and referee checked as part of the process of assessing their suitability to host.

PARENT AND STUDENT HANDBOOK

All students and parents will receive a handbook prior to the pre-departure orientation with our staff. Each handbook contains comprehensive information on every aspect of our exchange program, what to expect, how to prepare prior to departure and providing high quality advice and information about the exchange experience.

LOCAL SUPPORT STRUCTURE

All students have a local coordinator appointed to support them throughout their time overseas. The coordinator – typically the mother or father of a returned student – is there to provide fi rst level support to students and families. If a student is experiencing a problem they can talk with their local coordinator who will offer advice and assistance. Coordinators are in regular contact with our professional staff to share information or seek advice.

Our partners keep us informed of any developments affecting the students’ exchange. We, in turn, contact parents if there are any issues that require their attention.

The chart below shows the support structure that is available to all students.

safety and wellbeingThe safety and wellbeing of our students is our highest priority. We understand that student excitement at the adventure ahead is often mirrored by parental anxiety. Supporting and guiding our students and families through a safe and secure experience is our key objective.

STUDENTSAFETY CARDOutbound

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Excited StudentWorried Parent

My Exchange

Partner Organisation

NaturalFamily

Student

Host Family

Coordinator

my exchangeA Personalised Online Resource and Reporting Centre for Students



EXCLUSIVETO OUR APPLICANTS

Once you’re accepted on to our program you’ll be given access to ‘My Exchange’ - a personalised online resource and reporting centre packed with info to help you prepare and make the most of your exchange.

With a secure login, you can access:

links and resources about your host country

an online travel journal allowing you to keep track of your experience with text and images

a summary of your profi le and program information including links to videos of returned students talking about their experience

a personal dashboard, with quick access to news and updates from us

an easy reporting facility allowing you to send updates directly to us whenever you need or via monthly e-post cards and quarterly reports

loads more info about things like coping with homesickness and culture shock, tips on how to get along with a new language, host family, friends, school, and heaps more

a ‘My Docs’ area where all your important documents are kept as PDFs in one place. These might include:– Invoices, insurance certifi cate, fl ight itineraries, etc.– Host family profi le and related correspondence – Your original application– Important correspondence and emails– Travel release forms– Details of your returned student advisor

detailed information on what to expect whilst on exchange, how to prepare and what to take

emergency and contact details

We know how hard it is to keep track of all the paperwork and information. My Exchange is a great way to keep everything to do with your exchange in one place and stay connected to us while you’re away.

“Everything is really going perfectly. My host family and my friends have been keeping me busy all the time, so I really have no time to miss NZ. My host family has been the best family I could’ve asked for. They really are the perfect match for me.” Natasha George, NZ, France

“I would strongly recommend going on exchange. It’s one of the most wonderful things you will ever do and if I had another chance to go again I would take that chance 100%. I can’t wait to go back over there.” Cassie Beltran, NSW to Italy

SCHOLARSHIP AWARDS

All scholarships are valued at either $2,500 (semester) or $3,500 (year) each.

3 LANGUAGE SCHOLARSHIPS

3 INTERNATIONAL AFFAIRS SCHOLARSHIPS

2 INDIGENOUS SCHOLARSHIPS

2 VOLUNTEER AND COMMUNITY INVOLVEMENT SCHOLARSHIPS

3 DIGITAL VIDEO SCHOLARSHIPS

SCHOLARSHIP ELIGIBILITY

Scholarships are available for year and semester applicants only.

There are two scholarship and Early Bird Deadlines each year (see right).

Short program applicants are not eligible for a scholarship, however they are eligible for an Early Bird Discount.

Unsuccessful scholarship applicants automatically receive the applicable Early Bird Discount if they choose to continue on a fee paying basis.

EARLY BIRD DISCOUNTS

$1000 DISCOUNT

For programs of 10 – 12 months

$500 DISCOUNT


$250 DISCOUNT


SCHOLARSHIPS AND EARLY BIRD DEADLINES

31ST MARCH

For programs departing the following October ‐ March

31ST OCTOBER

For programs departing the following April ‐ September

See our pricing and scholarship flyer or visit our website for information about our scholarships and how to apply. There are 13 partial scholarships available each year.

Student Exchange Australia New Zealand Ltd is proud to offer Scholarship Awards in the names of the following distinguished individuals:

RAWDON DALRYMPLE AO

Rawdon Dalrymple was born in Sydney and went to school and university there. He was Rhodes Scholar for NSW in 1952 and graduated from Oxford with first class honours in Philosophy, Politics and Economics. He was ambassador to Israel from 1972 to 1975. In 1981 Mr Dalrymple was appointed ambassador to Indonesia, in 1985 ambassador to the United States and in 1989 ambassador to Japan. He was made an officer of the Order of Australia in 1985. After retiring from Foreign Affairs and Trade in 1994 Rawdon Dalrymple had a number of business and government appointments.

FAY WILMERDING

Fay Wilmerding was an exchange student to Sweden in 1956. She completed a Bachelor of Arts at Brown University (Providence, Rhode Island, USA) in 1961. She went on to spend 10 months studying language in France and teaching English. From 1968 to 1998, Fay played a leading role in the development of exchange opportunities in Australia and the founding of new programs. Her work contributed strongly to the formation of student exchange programs we know today. In 2007, she achieved her Masters in Criminology from the University of Sydney and was admitted as a Legal Practitioner of the Supreme Court of NSW in 2004.

scholarships and discountsEach year there are a number of written and digital scholarships available to students to assist in reducing the cost of the exchange program.

View our scholarships and discounts video online. Scan the QR code to watch our video now.

SCHOLARSHIPS & DISCOUNTS VIDEO

9

“You’ll experience highs and lows, develop a love for a new culture and come to further appreciate your own. Knowing this experience and its challenges are growing you into a stronger human-being makes this so much more than a holiday!” Rhys Schofield, NSW, France

Rawdon Dalrymple AOFay Wilmerding

DeadlinesEarly Bird Discount Online VideosScholarships

We recommend you attend one of our information evenings before you apply. This ensures both students and parents understand the challenges and the benefi ts of being an exchange student and that the program is right for you.

Your application is what represents you to us, our overseas partners and prospective host families. It allows us to get a comprehensive profi le of the student and their interests. Give yourself a few weeks to properly complete the application with input from your parents, your school and your doctor.

STEP 1: Download an application form from our website or call us on 1300 135 331 (in Australia) or 0800 440 079 (in New Zealand) and we’ll organise to send one to you.

STEP 2: Complete and return your application form together with your $500 deposit (fully refundable if your application is not accepted). You should be sure to apply at least 4 - 5 months prior to departure. See our website for up to date application deadlines.

Please note there is a separate form for the USA. Please contact our offi ce prior to completing your USA application form.

STEP 3: We will acknowledge its receipt and liaise with you regarding missing information or anything that’s not clear. We will check it for eligibility.

STEP 4: One of our staff, area representatives or local coordinators will come to your home (or a mutually agreeable venue) to meet with you and your parents. Provided you meet our eligibility criteria and the interview confi rms your suitability then you will be formally notifi ed of your acceptance on the program.

STEP 5: We’ll then send your application to our partner in your country of choice.

STEP 6: When you’re accepted by our overseas partner, we’ll give you access to your personalised ‘My Exchange’ online resource centre and arrange a time and place to provide you and other students with a comprehensive pre-departure orientation.

STEP 7: Prepare for lift off!

STEP 8: Once you’ve left home and arrived in your host country you’ll be met by a representative of our overseas partner, or your host family or coordinator.

While you’re away, you’ll be supported by a network of people - your host family, your local coordinator, our overseas partner organisation and Student Exchange Australia New Zealand Ltd. See page 7 for more detail.

HOME COMING: Once you’ve arrived home, we’ll send you a “Welcome Home Pack” and stay in touch with you about upcoming opportunities. Then you start the next chapter of your life with a unique experience to share with family and friends.

how do I apply?

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Q: Is my country of choice guaranteed?

A: Yes. Unlike other exchange organisations we guarantee your country of choice provided you meet all normal eligibility criteria and there are places available.

Q: Am I eligible to apply to go on exchange?

A: If you meet our eligibility requirements on page 3 then, yes!, you can apply with confi dence.

Q: Are there language requirements?

A: There are no formal language requirements for most of our destination countries. However, Japan requires a minimum of one year’s prior study and applicants must provide a brief, hand-written letter in Japanese to the potential host family. Students accepted for Germany need to have a basic knowledge of the German language. If a student has less than 2 years of German it is compulsory to attend an intensive two week language orientation (at additional cost) upon arrival. Switzerland requires students to have studied French or German for 2 years or complete an intensive short course. Austria requires students applying for a 5 or 10 month program to have studied 1 year of German and students will complete a questionnaire to gauge their language skills. In all cases, your motivation to learn the language and experience the culture is key to a rewarding experience and, in many cases, is more important than your formal language studies. All students are strongly encouraged to work at the language of their host country before departure as this will help them to adjust, settle in, learn, grow and participate.

Feel free to call our friendly staff on 1300 135 331 (Australia) or 0800 440 079 (New Zealand) to discuss your particular circumstances.

Q: Who will I stay with while on exchange?

A: You will live with a host family. Host families are typically unpaid volunteers who are eager to share their life with a teenager like you. You may live in any part of your host country and you may have more than one host family during your experience.

Q: Will I have to repeat my school year when I get home?

A: Maybe yes. Maybe no. This is a decision to be made in consultation with your school or education authority and your parents. It is important to speak with your school early on in the process about how being an exchange student will impact upon your enrolment. This may differ according to whether you participate on a short or a long program and whether or not you have completed your schooling before participation commences.

Q: Does my family have to host someone while I am away?

A: No.

Q: Can we host a student from overseas?

A: Yes! We would be happy to discuss hosting with your family and arrange an interview and reference checks. We welcome enquiries from all potential host families and would be pleased to consider your family too.

Q: What will my host family be like and how are they selected?

A: Host families overseas come in all shapes and sizes – just as they do at home. Your host family might be like your family at home or maybe not. It could be two parents and teenage children, or a single parent, or an older couple or a childless couple. Whatever their confi guration, host families are motivated to open their home to a teenager from overseas and be part of their learning experience. Just like at home, overseas host families are interviewed and undergo an application screening process which complies with the requirements of your host country.

Q: Can I go with a friend?

A: You and your friends can apply for the same programs but you will not be placed in the same host family. The idea of exchange is to meet new people and immerse yourself in a new culture. Being with your friends from home can limit this experience. You need to grab this opportunity and make it your experience.

Q: What support will I get while overseas?

A: A local volunteer coordinator is assigned to every student and will be there to assist you. If you encounter problems the local coordinator and our partner organisation will be able to guide and support you through the issue. Our offi ce staff will be in regular contact with our partner organisation and with your parents to coordinate and support your experience.

frequently asked questionsStudent Exchange Australia New Zealand Ltd wants you to feel well informed about our programs. Here’s a sample of our most frequently asked questions and our answers.

If you want further info or have further questions, please call us on 1300 135 331 (in Australia) or 0800 440 079 (in New Zealand).

11

View our online video library of destination videos. Scan the QR code to watch our video now.

Q: What is expected of me?

A: Taking yourself out of your comfort zone means being responsible and making decisions for yourself – within the context of the rules and regulations of the program. You will mature while adapting to life in another country. You are expected to live as a local and it will be up to you to make adjustments in order to integrate into your new host family and community. You will need to be open-minded and non-judgemental, patient and fair. Being an exchange student is a fantastic opportunity to grow.

Q: Can I work part-time when on exchange?

A: That depends on a few factors. First, your host country may have laws which govern whether teenagers can work. Second, you’ll need to take into consideration your responsibilities at school and with your host family and friends. The aim of the exchange is to experience life as a teenager overseas and to contribute to your host family and school environment. If part-time work prevents you from achieving these aims then it is not such a good idea. However, if your peers in your host country have part-time jobs and doing so is a normal part of that community, then it is highly likely that you will fi nd the opportunity to earn a little pocket money.

Q: Can I go to more than one country?

A: If you wish to apply for a semester in one country and a semester in another country we are happy to make the necessary arrangements. But please be aware that there are visa and cost considerations.

Q: Can I speak to a former exchange student?

A: Of course. We are happy to connect you with one of our Returned Student Advisors, who are former exchange students that have participated on an exchange in your host country. They are happy to share their experiences with you and can provide advice on all manner of detail regarding being an exchange student to your destination.

Q: I’m 19. Am I too old?

A: You’re probably too old for our high school programs, but we have some great Gap year options for you to consider. Check out our website for details.

Q: How do I pay?

A: 1. A $500 deposit is payable on application, which is fully refundable if your application is not successful. 2. The balance of the program fee is payable in instalments commencing on acceptance to the program.

Q: What does ISO 9001 certifi cation mean?

A: ISO 9001 (Quality Management System). is an internationally recognised quality management standard which provides assurance that Student Exchange Australia New Zealand has the type of management systems in place to deliver a quality experience to all our students. Student Exchange Australia New Zealand Ltd is the fi rst and only secondary student exchange organisation in Australia and New Zealand to be certifi ed to ISO 9001 (Quality Management System). The certifi cate is available to download from our website.

Q: Where does the money go?

A: Student Exchange Australia New Zealand Ltd is a ‘not-for-profi t’ organisation which means there are no shareholders to whom profi ts can be distributed. We are ‘fee for service’ which means that program fees are used to cover the costs of providing the program, both here and abroad. As a rough guide program costs break down as follows:

• 25% of program costs occur before you leave and go toward the recruitment and selection of students for their overseas experience. These include professional staff in Australia and New Zealand, processing of applications, student and family interviews, resource materials, orientation and assistance with visas and a contribution to general overheads.

• 27% of program costs go toward getting students to and from their destination. These include domestic and international airfares with recognised airlines, airport transfers, insurance and processing of tickets.

• 48% of program costs arise in the hosting country and go toward the care and support of students. These include full time professional support staff, recruitment and selection of volunteer host families, recruitment and selection of local coordinators, provision of arrival orientations, development of resource materials and facilitation of school enrolments, etc.

A couple of relevant studies for Australia1 and New Zealand2 have identifi ed the costs of keeping a teenager at home. In Australia it is estimated to be up to A$717/week. In New Zealand it is estimated to be over NZ$1000 per week, depending on the number of children in the household. Compare this to the cost of our participation fee and the value of our programs is immediately clear. A student exchange program is an investment for life.Experience is everythingTM

1. AMP NATSEM Income and Wealth Report May 2013 conducted by the National Centre for Social and Economic Modelling (Australia) 2. Costs of Raising Children March 2010 conducted by Inland Revenue, Te Tari Taake (New Zealand)

Recruitment & selection of students

Care & support of students in the hosting country

Getting students to & from their destination

Recruitment and selection of students

Care and support of students in the hosting country

Getting students to and from their destination



$500 depositFully refundable

if your applicationis not successful

Submission of application

Acceptance of application for

Early Bird Discount & Scholarship applicants

Acceptance ofapplication for

all other applicants

6 x monthlyinstallments

3 x monthlyinstallments

INTERESTED IN HOSTING?

Being a host family is a fun, rewarding and challenging experience. Host families come in all shapes and sizes, backgrounds and ages. Retired couples, single parents with or without children, couples with primary school children, couples with teenagers and a family pet… all can apply to become a host family and all can benefi t in many ways from the exchange experience.

To learn more about hosting a student at your place, view our online videos or call us on 1300 135 331 (in Australia) or 0800 440 079 (in New Zealand), have a chat and we’ll send you an information pack.

host an exchange studentWhile you are contemplating becoming an exchange student, there are students somewhere overseas who are excitedly anticipating their experience in Australia or New Zealand. Hosting an overseas student is a great way to experience student exchange without even leaving home. We are always on the lookout for good host families.

View our online video library of host families.Scan the QR code to watch video now.

HOST FAMILY VIDEOS

Check out our website to learn more about the students who are soon to arrive in Australia and New Zealand. We have teenage boys and girls from Europe, Japan, USA and Latin America on their way for 3 months and 5 or 10 months.

STUDENT VIDEOS

THE ARROW FAMILYMelissa, Troy and their 3 children from Western Sydney, New South Wales, hosted Leonie from Germany.

“Becoming a host family for an international student has been much more than we expected. We thought it would be great for our kids to learn a little about another language and maybe something about another country. Instead, we gained another family member and some great new friends, her parents from Germany. We get to show off our country and learn so much about hers.What a fantastic experience for all of us.” Melissa, Host Mum

THE LANE FAMILYChristine, Stephen and their teenage son from the Northland region of New Zealand, hosted Nick from Germany and Dietmar from Italy.

“One of the best things about having the boys stay with us has been experiencing NZ from their perspective. They have helped us to see NZ, our culture, food, lifestyle and community from a completely different perspective. There are so many things that we take for granted or think of as being normal, but seeing things through their eyes has been a very rewarding and enlightening experience”.Christine, Host Mum

Online VideosHost Family

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REGULATORY AUTHORITIES

AustraliaStudent Exchange Australia New Zealand Ltd is registered as an exchange provider with Departments of Education and other regulatory authorities in every state and territory across Australia. Registration entails meeting strict standards in the provision of care and support to participants. We maintain regular communication with departmental offi cials to ensure compliance with all regulatory requirements.

• NSW Department of Education and Communities

• QLD Department of Education, Training and Employment

• VIC Registration and Qualifi cations Authority (VRQA)

• TAS Qualifi cations Authority (TQA)

• SA Department for Education and Child Development

• WA Department of Education and Training International

• NT Department of Education

• ACT Education and Training Directorate

New ZealandStudent Exchange Australia New Zealand Ltd is registered with the New Zealand Ministry of Education. Student Exchange Australia New Zealand Ltd has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available on request from Student Exchange Australia New Zealand Ltd or from the New Zealand Ministry of Education website at

www.minedu.govt.nz

COUNCIL OF AUSTRALIAN STUDENT EXCHANGE ORGANISATIONS (CASEO)

Student Exchange Australia New Zealand Ltd is a founding member of the Council of Australian Student Exchange Organisations (CASEO). CASEO acts to promote the importance and educational value of student exchange programs and seeks improvements in the policy and regulatory framework. CASEO aims to provide a coherent and unifi ed voice on key issues affecting the industry. Our National Director, Nick Lorentzen, was the founding President of CASEO.

www.caseo.org.au

NEW ZEALAND COUNCIL FOR INTERCULTURAL EDUCATION

Student Exchange Australia New Zealand Ltd is a member of the New Zealand Council for Intercultural Education.

STA TRAVEL

Student Exchange Australia New Zealand Ltd works exclusively with STA Travel for all our travel needs. STA Travel is a world leader in youth travel. With a global network of offi ces their staff are always close at hand. STA Travel believes that travel is the best education.

www.statravel.com.auwww.statravel.co.nz

ACCESS PREPAID WORLDWIDE

Multi-currency Cash Passport enables cardholders to load both foreign currencies and Australian and New Zealand dollars onto one card and can be reloaded as many times as they want during the life of the card, within the applicable limits. Whether the cardholder is travelling to one destination or to a number of different destinations, the Multi-currency Cash Passport is the better way to carry travel money.

www.cashpassport.com

CARBON REDUCTION INSTITUTE

The Carbon Reduction Institute (CRI) is committed to protecting our environment by encouraging businesses to reduce their carbon emissions. Student Exchange Australia New Zealand Ltd works with the CRI to reduce our CO2 emissions and encourage our students to take a responsible approach to climate change.

www.noco2.com.au

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secondary student exchange programs€¦ · ISO 9001 QUALITY MANAGEMENT SYSTEM CERTIFICATION Student Exchange Australia New Zealand Ltd is the ﬁ rst and only secondary student exchange