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Application ID: JM02835 Created date: 28/07/2017 Page 1 Human Research Ethics Application Application Management Information Application ID: JM02835 Created date: 28/07/2017 Originating Application ID: *This is the earliest application from which this application (JM02835) was copied. Parent Application ID: *This is the immediate predecessor from which this application (JM02835) was copied. Version Number: 1 Application submitted to: Australian College of Applied Psychology/Navitas College of Public Safety; Navitas Professional Institute Human Research Ethics Committee (NPI HREC). The applicant has requested that this ethics application be considered under the Low risk review pathway. Section 1 – Core Information Pre-application conditions The applicant/s have acknowledged that: 1. The HREA has been designed for ethics review of human research, as defined in the National Statement. 2. Adequate resources must be available to conduct this research project. 3. All relevant institutional polices pertaining to the conduct of this research project should be considered and adhered to. 4. Research activities must not commence until ethics approval (and site authorisation, if appropriate) has been provided. Project Overview Q1.1 Project Title: Exploring the Manner in which Volunteer Telephone Crisis Supporters Deal with the Effects of Suicide Calls Q1.2 Summary of the research project: This qualitative study will explore the experiences of Volunteer Telephone Crisis Supporters as they reflect on calls where suicide was threatened. It will endeavour to understand the lived experience of the participants, their methods of self-care, support and supervision. Participants will be current Volunteer Telephone Crisis Supporters who must have experienced a call/s where suicide was threatened. The semi-structured interviews with 6-8 participants will be conducted face-to-face or via ZOOM/Skype. The interviews will be transcribed, coded and thematically analysed. This research will provide insight into the impact of suicide calls on the lives of Volunteer Telephone Crisis Supporters, and will highlight any areas where additional support and training may be required. Q1.3 Which category/ies of research best describes the project? 160702 Counselling, Welfare and Community Services

Section 1 – Core Information€¦ · o Private residence(s) o Professional organisation(s) ... Post Graduate Diploma Conflict Resolution and BA. Name: Jacinta Marks Q1.9.4 Email

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Application ID: JM02835Created date: 28/07/2017 Page 1

Human Research Ethics Application

Application Management InformationApplication ID: JM02835Created date: 28/07/2017Originating Application ID: *This is the earliest application from which this application (JM02835) was copied.Parent Application ID: *This is the immediate predecessor from which this application (JM02835) was copied.Version Number: 1Application submitted to: Australian College of Applied Psychology/Navitas College of Public Safety; Navitas Professional Institute Human Research Ethics Committee (NPI HREC).

The applicant has requested that this ethics application be considered under the Low risk review pathway.

Section 1 – Core InformationPre-application conditions

The applicant/s have acknowledged that:1. The HREA has been designed for ethics review of human research, as defined in the

National Statement.2. Adequate resources must be available to conduct this research project.3. All relevant institutional polices pertaining to the conduct of this research project should be

considered and adhered to.4. Research activities must not commence until ethics approval (and site authorisation, if

appropriate) has been provided.

Project Overview

Q1.1 Project Title:Exploring the Manner in which Volunteer Telephone Crisis Supporters Deal with the Effects of Suicide Calls

Q1.2 Summary of the research project:This qualitative study will explore the experiences of Volunteer Telephone Crisis Supporters as they reflect on calls where suicide was threatened. It will endeavour to understand the lived experience of the participants, their methods of self-care, support and supervision. Participants will be current Volunteer Telephone Crisis Supporters who must have experienced a call/s where suicide was threatened. The semi-structured interviews with 6-8 participants will be conducted face-to-face or via ZOOM/Skype. The interviews will be transcribed, coded and thematically analysed.This research will provide insight into the impact of suicide calls on the lives of Volunteer Telephone Crisis Supporters, and will highlight any areas where additional support and training may be required.

Q1.3 Which category/ies of research best describes the project?160702 Counselling, Welfare and Community Services

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Q1.4 In what environments will the research be conducted?o Clinic(s)o Community centre(s)o Cultural/religious organisation(s)o Hospital(s) Onlineo Private residence(s)o Professional organisation(s)o Public place(s)o Research institute(s)o School system(s) University(ies) Workplace(s)

Q1.5 What organisation/entity has overall responsibility for this project?The Australian College of Applied Psychology255 Elizabeth Street, Level 11Sydney NSW 2000

Q1.6 Describe how this research project is currently, or will be, funded.The conduct of this research will not require any external funding, and no financial support will be sought. This project is part of the student's curriculum, and as such the conduct and supervision is provided as part of the regular duties of both the student and the supervisor.

Q1.7 Anticipated starting date of the research project: As soon as ethics and any other relevant approvals have been provided.

Q1.8 Anticipated duration of the research project:24 Weeks

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Project Team

Name: Dr Cathy Bettman

Q1.9.4 Email Address:[email protected]

Q1.9.5 Is this person the contact person for this application?Yes

Q1.9.5.1 Email Address: [email protected]

Q1.9.5.2 Telephone Number:

02 8236 8012

Q1.9.5.3 Mailing Address Australian College of Applied Psychology 255 Elizabeth Street, Level 11, Sydney NSW 2000

Q1.9.6 Is this person a student on this project?No

Q1.9.7 Institutional affiliation and position:Sydney Academic Campus Coordinator and Senior Lecturer, Australian College of Applied Psychology

Q1.9.8 Staff ID (optional):

Q1.9.9 ORCID Identifier (optional):

Q1.9.10 Position on the research project:Co-ordinating Principal Investigator/Researcher

Q1.9.11 Does this person have authorisation to sign the application on behalf of all members of the research team?Yes

Q1.9.12 Research activities Dr Cathy Bettman will be responsible for:Dr Cathy Bettman will provide in-kind supervision for the associate researcher in the conduct of this research project and oversee all aspects of the conduct of this research.

Q1.9.13 Expertise relevant to the research activity:Dr Cathy Bettman is the Sydney Campus Academic Coordinator and Senior Lecturer in the School of Counselling, ACAP. Her duties include the teaching of Counselling and Psychotherapy Research in the Master of Counselling and Psychotherapy program. In addition, Cathy supervises research students undertaking qualitative research and from 2015 to date, Cathy has supervised to completion 23 student projects.For her own PhD, Cathy conducted a qualitative research study in the area of domestic violence. Her thesis was entitled: Patriarchy: The Predominant Discourse and Font of Dometic Violence. This

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resulted in a number of publications including a novel based upon her thesis.Cathy's other qualifications include: Master of Couple and Family Therapy, Master of Counselling, MSc (Psychotherapy). Post Graduate Diploma in Conflict Resolution and BA.

Name: Jacinta Marks

Q1.9.4 Email Address:[email protected]

Q1.9.5 Is this person the contact person for this application?No

Q1.9.6 Is this person a student on this project?Yes

Q1.9.6.1 Supervisory arrangements, support and training to be provided:The principal researcher will provide fortnightly supervision to the student (either face to face or by Skype, Zoom or phone). Meetings will focus on the progress in implementing the research design, the quality of the data collected, and the associate researcher's compliance with the ethical principles of research as described by the NHMRC (2007).

Q1.9.6.2 Educational program undertaken for this project:Masters

Q1.9.7 Institutional affiliation and position:Australian College of Applied Psychology255 Elizabether Street, Level 11Sydney NSW 2000

Q1.9.8 Staff ID (optional):

Q1.9.9 ORCID Identifier (optional):

Q1.9.10 Position on the research project:Associate/Assistant/Sub-/Co- Investigator/Researcher

Q1.9.11 Does this person have authorisation to sign the application on behalf of all members of the research team?No

Q1.9.12 Research activities Jacinta Marks will be responsible for:The role of the associate researcher is to design, advertise, recruit participants for the study, collect and analyse data and write the research report. The associate researcher will act in accordance with the NHMRC research ethics and abide by PACFA Code of Ethics in all aspects of the associate researcher's role. This will involve gaining informed consent from participants, providing information on the study purpose, details of what participation involves and providing options for support services if required.

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Q1.9.13 Expertise relevant to the research activity:Completed COUN6181 Counselling and Psychotherapy Research Part 1 in Term 1, 2017Completed COUN6191 Counselling and Psychotherapy Research Part 2 in Term 2, 2017

Disclosure of interests

Q1.10 Do any members of the research team (including persons not listed in this application), have any financial or non-financial interests related to this research? No

Restrictions

Q1.11 Are there any restrictions or limits on publication of data or dissemination of research outcomes of this project?No

Evaluations

Q1.12 Has the scientific or academic merit of the research project been evaluated?Yes

Q1.12.1 What was the review process and what was the outcome?The project description and HREA application was submitted as an assessment piece for COUN6191 Counselling and Psychotherapy Research: Part 2 during Trimester 2, 2017, and amendments were suggested by the educator.The documents were reviewed and amended by the principal researcher Dr Cathy Bettman during Trimester 2, 2017.The document was then reviewed by the course convenor of the Master of Counselling and Psychotherapy program Dr Katrina Andrews prior to submission to the ACAP HREC board.

Q 1.12.2 Attach evidence of the outcome of the scientific or academic review process. (optional)

Q1.13 Has this research project had prior ethics review?No

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Q1.14 Will any further or additional specialised review of this application be sought?No

Setting of research

Q1.15 Will this project be conducted at multiple sites?No

Q1.16 Will separate institutional approvals or authorisations be required prior to commencing research at each site?No

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Section 2 – Research Details and ParticipantsQ1.17 The following research methods will be used in the research project:

Research Method StatusAction research ✘Biospecimen analysis research ✘Data linkage research ✘Ethnographic research ✘Epidemiological research ✘Interventional/Clinical Trials research ✘Observational research ✘Survey/Interview/Focus Group research ✔Textual analysis research ✘None of the above ✘

Q1.18 The research will be conducted with the following:

Participation StatusHuman beings (via active participation), including their associated biospecimens and/or data.

Human biospecimens only ✘Data associated with human beings only (i.e. as the primary object of research)

Q1.19 The research will involve the following participants:

Participants StatusWomen who are pregnant and the human fetus ✘Children and young people ✘People highly dependent on medical care who may be unable to give consent

People with a cognitive impairment, intellectual disability or mental illness

People in dependent or unequal relationships ✘People who may be involved in illegal activities ✘People in other countries ✘Aboriginal and Torres Strait Islander peoples ✘

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Method Specific Questions

Survey/Interview/Focus Group Research

M8.1 What process/es will your research project use?o Surveys Interviewso Focus groups

M8.2 How will you engage with your participants? Face to face Via telephone, texting or messaging services, or online collaboration tools o Indirectly, via an online provider

M8.3 Will your participants be:o Identifiableo Re-identifiable Not identifiable

M8.4 Will participants have the opportunity to review or edit their responses or contributions prior to data analysis or publication? Yes

M8.4.1.1 Indicate the relevant section/s of your Project Description that detail this opportunity.Participants will be informed that the recording of their interview will be transcribed verbatim (as well as de-identified). They will be invited to receive a copy of the transcript so that they can read it and ensure its accuracy.Member checking will be used - the associate researcher will send the transcript to participants with a due date stipulated for its return with their comments (if any). The due date will be 2 weeks from the time it is sent to the participant by the researcher. The participant will be informed that if they do not return the transcript within that 2 week time frame, it will be understood that the participant is satisfied and the transcript will be deemed accurate and ready for analysis.

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M8.5 Is it foreseeable that your project will explore topics that may cause distress for participants?Yes

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Participant Specific Questions

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Recruitment QuestionsQ2.1.1 Indicate how you will identify and recruit participants for your research, referencing any relevant sections of your Project Description/Protocol as appropriate.Purposive Sampling will be used for this project and there will be two methods used to recruit participants:Recruitment method:

With the permission of the Volunteer Telephone Crisis Supporter agency, the following details will be included in a monthly email newsletter to all agency staff: a description of the study, inclusion criteria asking for interested individuals and the ACAP email contact details of the associate researcher. Recipients of the newsletter who are interested in the study and who fit the inclusion criteria can then contact the associate researcher at the ACAP email address if they wish to participate in the study. Evidence of the permission granted by the Volunteer Telephone Crisis Supporter agency is included as an attachment to this application.

With the permission of ACAP a flyer with a brief decription of the research project and inclusion criteria will be posted on the ACAP Online Student Lounge and in Sydney ACAP campus common areas. Interested individuals will be invited to contact the associate researcher at her ACAP email address. Evidence of the permission granted by ACAP is included as an attachment to this application.

The inclusion criteria are that participants: Currently work as a Volunteer Telephone Crisis Supporter Have had experience with at least one crisis support call where suicide was threatened Are interested in the project and prepared to commit to the one hour interview Do not belong to the same Volunteer Telephone Crisis Support agency as the associate

researcher (this is addressed in Q 2.3.2) Are aged 18 years or older Have sufficient English language skills to participate in the interview without an

interpreterParticipants who meet the inclusion criteria and are interested in the project will proceed to contact the associate researcher at her ACAP email address to organise an interview time and place. The associate researcher will send by email to the research participant the Research Participant Information Statement and Research Participant Consent Form.The participants will be asked to read and sign the Research Participant Consent Form and return it to the associate researcher prior to the interview, indicating their consent to proceed. If the interview is conducted face to face, it will be given directly to the associate researcher. If the interview is conducted via ZOOM/Skype, it will be sent to the associate researcher at her ACAP email address.The interview transcripts will be sent to the participants and they will be given two weeks to notify the associate researcher of any changes they wish to be made to their transcripts. If the associate researcher has not had a response from the participants after two weeks it will be taken that the participant is happy with the transcript and that it is ready for analysis. The participant will also be informed of their right to withdraw their consent at any time, up until two weeks after they have received their transcript. Withdrawal of consent can be done by completing the Research Participant Withdrawal of Consent Form and returning it to the associate researcher at her ACAP email address, or by simply not agreeing to an interview.

Q2.1.2 How will your recruitment strategy take account of the ethical considerations relevant to the specific people you are recruiting?The main ethical considerations that are taken into account in the chosen recruitment methods include: autonomy, confidentiality and justice.In regard to autonomy, potential participants will learn of the research via the recruitment methods described in Q2.1.1, and will consider if the research is of interest to them and if they

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meet the inclusion criteria. If they are interested, they themselves will contact the associate researcher, via the given email address, to ask further questions and to clarify that they meet the inclusion criteria. If they are not satisfied, they can choose not to proceed.In regard to confidentiality, the Volunteer Telephone Crisis Supporter agency newsletter will be shared with potential participants who belong to a different Volunteer Telephone Crisis Supporter agency to where the associate researcher belongs, and who are unknown to the associate researcher. This will uphold the ethical requirement to avoid dual relationships. For any ACAP students that are interested in participation, no one will be selected that is in any way known to the associate researcher, and is not a student of the ACAP Master of Counselling and Psychotherapy program. This will also serve to prevent dual relationships, and achieve the desired "arms-length" recruitment strategy to minimise any perceived coercion to participate on behalf of the participant.The names of the primary and associate researchers are made known, with instructions not to participate if these researchers are known to the participant.The participant will clearly read in the Research Participant Information Statement and Research Participant Withdrawal of Consent Form about their right to not participate at any time, and their right to withdraw their consent at any time up until two weeks after the interview transcripts have been sent to the participant, without consequence.Finally, in regard to justice, the study employs purposive sampling meaning that participants are recruited in a strategic manner in order to provide data that is relevant to the research question. The agency newsletter and flyers will highlight the purpose of the research and will include the relevant and necessary inclusion criteria. Exclusion from participating will only be on the grounds that the defined and relevant inclusion criteria are not met. The number of participants (6-8) has been defined taking into account the time limits and feasibilty of this study and once this number has been reached, recruitment will need to cease. Participants will have been well informed of the nature and expectations of the study, so will be able to determine the personal benefit and burden of their participation; they can disclose as much or as little information as they are inclined to do and are able to withdraw without consequence at any time up to 2 weeks after receipt of their transcript. They will also be provided with appropriate and relevant referrals for their ongoing support.

Consent Questions

Q2.2.1 Indicate by reference the relevant section/s of your Project Description/Protocol that address/es consent.The information in the agency newsletter and flyers will include the associate researcher's ACAP email address. Individuals interested in participating in the research project will contact the associate researcher at this email address and in reply will be sent the Research Participant Information Statement dedicated to the research project, which will include the inclusion criteria and ethical requirements including information about anonymity, volunteerism, and respect. If the individual is still interested, they can contact the associate researcher by email to ask questions and to organise an interview time and place. If they are not interested, they simply do not proceed, without consequence.Written consent will be obtained from all Volunteer Telephone Crisis Supporters involved in this research project prior to the interview taking place. Consent can be withdrawn at any time up to two weeks after the interview transcripts have been sent to the participant without consequence, by returning the completed Research Participant Withdrawal of Consent Form to the associate researcher at her ACAP email address.

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Q2.2.2 Will you be obtaining consent from some or all participants to participate in the research?Yes for all participants

Q2.2.2.1 What is the scope of consent that you will be seeking? Specifico Extendedo Unspecified

Q2.2.2.2 How will consent be obtained? Writteno Verbalo Implied

Q2.2.2.3 Are you proposing to obtain consent using limited disclosure?No

Q2.2.3 Are family members, authorised representatives or any others involved in the participants’ decision to participate in the research?No

Q2.2.4 Will there be an opportunity to confirm or re-negotiate consent during the research project?Yes

Q2.2.6 Describe any ethical considerations related to the approach to consent that you will be seeking and your strategies for addressing and managing these issues. Participants who meet the inclusion criteria for the present study will self-select as participants in that they will see the advertisement and email the associate researcher at her ACAP email address. No participant will be approached directly.All participants must be over 18 years of age, and have sufficient English language skills to participate in the interview without an interpreter.All aspects of the research will be explained in the Research Participant Information Statement supplied to each participant and the researcher will offer further explanation if necessary. Therefore participants will have the opportunity to completely understand what the research will involve and the knowledge that they can withdraw consent at any time up to two weeks after the interview transcripts have been sent to them without consequence.

Q2.2.7 Are you proposing to use an opt-out approach with respect to some or all of the participants?No

Q2.2.8 Are you requesting a waiver of the requirement for consent with respect to some or all participants?

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No

Risk Questions

Q 2.3.1 Describe the risks and burdens associated with your research, referencing any relevant sections of your Project Description as appropriate.The proposed research may involve participants disclosing to the interviewer sensitive and personal information, which may result in some discomfort for participants.Should anything be disclosed during the interview in regard to criminal activity, it will be reported to the relevant authorities, as required by law. Notification of this will be included in the Research Participant Information Statement so that participants will be aware that this action will be taken.

Q 2.3.2 Describe how these risks will be mitigated and managed.To monitor the possibility of distress that participants may experience during the course of the research, the associate researcher will ensure participants are thoroughly informed of the topic and focus of the study, as well as the risks and support services. The associate researcher will monitor participants during the interview and remind them that the interviews can be halted or breaks given if they are distressed. Participants can choose not to answer particular questions, and choose what or how much to disclose. They can also choose to withdraw from the interview at any time, without consequence.At the conclusion of the interview, the associate researcher will once again provide the participant with the details of relevant support services, along with the name and number of the principal investigator should the participant need to discuss any distress that may have arisen during the interview. The principal researcher does not offer long term support but can provide information and short term support.The associate researcher is a current Volunteer Telephone Crisis Supporter. To prevent dual relationships, participants will be recruited from a different volunteer Telephone Crisis Supporter agency to that which the associate researcher belongs. This will be stated in the inclusion criteria in the recruitment email and flyers.

Benefit Questions

Q2.4.1 Describe the benefits associated with your research, referencing any relevant sections of your Project Description as appropriate.Participants will not directly benefit from the research; however, in a broader sense, the experience of participating in research could possibly create feelings of self-satisfaction through

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contributing to an area that is currently under researched, giving voice to participants in similar situations.The research will contribute to the counselling profession, in particular to the area of volunteer telephone crisis support.

Q2.4.2 Explain how benefits of this research justify any risks or burdens associated with the research.It is believed that any potential risks or discomfort to the participant is justified by the likely benefits of this project. This study will lead to a better understanding of the lived experiences of Volunteer Telephone Crisis Supporters and how they deal with the effects of suicide calls. Although it is possible that participants might experience some discomfort as a result of the discussion or questions put to them, the potential risks are considered minimal. The participants will have been informed as to the nature of the study and appropriate referral options will be provided to them both in the Participant Information Statement before the interview and at the end when participants will be debriefed by the researcher. The contact details of the principal researcher will also be provided in case support or further information is necessary.

Q2.4.3 How will you manage participants’ expectations of the perceived benefit of participating in the research? Participants will be well informed prior to taking part in an interview about the nature of the study, the expectations of them and the dissemination of the results. The reason for their involvement, and the benefit they foresee for themselves, cannot be absolutely anticipated but at all times, the associate researcher will supply necessary information without deception and in accordance with NHMRC and PACFA codes of ethics, and will make certain that support referrals and follow up contact details are provided to each participant.

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Section 3 – Data and PrivacyData Characteristics

Q3.1 Indicate the type of information/data you will be collecting for this project.o Personal information Sensitive informationo Health informationo Not personal information

Q3.2 Indicate the type of information/data you will be using in this project:o Personal information Sensitive informationo Health informationo Not personal information

Q3.3 Indicate the degree of identifiability of information/data you will be collecting for this project.

o Individually identifiable informationo Re-identifiable (coded) information Non-identifiable information

Q3.4 Indicate the degree of identifiability of information/data you will be using in this project.

o Individually identifiable informationo Re-identifiable (coded) information Non-identifiable information

Q3.5 Describe any ethical considerations relating to the collection and/or use of the information/data in this project.No pre-existing data will be accessed for the research. Prior to participating in the study participants, who will be over 18 years of age, will be required to sign informed consent. Data for the proposed study will then be collected through semi-structured interviews which will be recorded and transcribed verbatim. These transcripts will be de-identified and pseudonyms used. The participants will also be offered the opportunity to approve the transcripts before these are included in the process of analysis. All data will be securely stored both during and for 5 years after the project is completed and will be used in de-identified and summated format for an ACAP colloquium presentation and will possibly be used for publication in peer reviewed journal articles.It will not be possible for information that is collected/accessed for this project to be converted into health information.

Q3.6 Identify the source/s of the information/data that you will be collecting and/or using in this project.

Individual participantso Relatives or associates of participantso Medical/health/mental health recordo Electoral rollo Held by a law enforcement agencyo Publicly held database (Commonwealth) o Publicly held database (State or local)

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o Privately held database

Q3.7 Describe any ethical considerations relating to the source of information/data as indicated in the response to the previous question.No information about the participants will be gathered from medical/health/mental health records or from the records of a law enforcement agency. The participants will be the source of the information supplied and data will be collected in semi structured interviews.Important ethical considerations in regard to the participants, which have been factored into the research design include:

1. Participants will be recruited at arm's length. They will self select on the basis of inclusion criteria which are clearly laid out in the advertising and information-giving material

2. Participants must be over the age of 18 and able to give their informed consent3. No dual relationships will be permissable4. Comprehensive, honest information will be provided to participants5. Participants will choose what and how much to reveal of their experience and they can

withdraw at any point up until two weeks after receiving transcripts of the interview without giving a reason and without consequence

6. Participant anonymity and confidentiality will be upheld. Data will be de-identified and summated and kept securely until 5 years after the closure of the project when all data will be destroyed

7. Member checking wil be undertaken to ensure the accuracy of the data used8. The participants will be informed prior to their participation about the dissemination of the

results of the study9. All research projects carry some risk for the participants and though this is considered a

low risk project, provision has been made to suppport the participants should the need arise

Q3.8 Was the information/data that you are using previously collected for a purpose other than research?No

Activities Planned for/with Data

Q3.9 Do you plan to disclose any personal information/data in this project to a third party?No

Q3.10 How will you protect the privacy of participants and non-participants in any notes and/or publications arising from your research.Participants will speak about personal matters in the course of their individual interviews. These sessions will be recorded with the prior knowledge and consent of the participants. The recordings will be transcribed, pseudonyms will be used and all the data will be de-identified. The participants will also be informed about the manner of dissemination of the data. Any presentation or journal article will be in de-identifed and summated format so that it will not be possible to identify any individual. Member checking will also be used so that the data can be corrected by participants if they feel it necessary.

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Whilst the project is underway, all consent forms will be stored securely and separately from the recordings and transcripts so that individual identification is not possible. Password protected computers and locked cabinets will be used by the researchers during the duration of the project and on completion, all material will be stored on a USB and handed in to ACAP for a mandatory storage period of 5 years. At this point, the researchers will shred all hard copy and erase all soft copy data from their computers. The ACAP Research Officer will undertake to store the USB securely in a locked cabinet and then to destroy it at the end of the 5 year period.

Q3.11 Are there any restrictions on your ability to assure the confidentiality of participants?No

Q3.12 Do you plan to share any individual research results obtained during this research to the participants?Yes

Q3.12.1 Describe any ethical considerations relating to the sharing of individual research results with the participants.To check the trustworthiness of the data and its analysis, the associate researcher will undertake the process of member checking. Participants will be sent a copy of their typed interview transcript and asked to review it and to offer any requests for changes to be made within two weeks of receiving the transcript. This process is central to ensuring the research authentically reflects the experiences of the participants.Participants will have been informed that they are able to withdraw from the study before, during or after their interviews up until 2 weeks after receipt of their transcript. The transcripts, if accepted by the participants, will then undergo a process of coding, so that once categorised and developed into themes, the data will be summated in addition to being de-identified. The participants, if they so desire, will receive a copy of the de-identified and summated report. In any presentation, written report or journal article that results from this project, the identification of any individual will not be possible. The participants will have been informed of the process and procedure in regard to the sharing of results prior to giving consent to participate; annonymity and confidentiality will be upheld throughout the collection and analysis of the data as well as the dissemination of the results.

Q3.13 Describe how you will handle any secondary or incidental findings that arise from the analysis of personal information/data.The associate researcher will inform the participants in the Participant Information Statement, and prior to them giving informed consent to participate in the research project, that any issue revealed requiring mandatory reporting will be acted upon by the principal researcher who will report it to the necessary authority as required by law.

Q3.14 Describe how the information/data will be stored, accessed, archived and/or destroyed.With informed consent, the face to face interviews will be audio recorded, and the Skype/Zoom interviews will be audio-visually recorded. The interviews will then be transcribed by the associate researcher into an electronic document.The electronic versions of the transcripts along with the signed copies of Research Participant Consent Forms will be stored in a secure place in the associate researcher's office for the duration of the project.Once the research has concluded and the final report submitted to the ACAP HREC, the associate researcher will transfer the electronic versions of the transcripts to a USB and delete

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them from their computer drive. The Research Participant Consent Forms will be scanned and saved to the same USB, then hard copies of the Forms will be destroyed by confidential shredding.The associate researcher will then give the USB to the Research Officer of the ACAP School of Counselling. The Research Officer will undertake to store the USB securely in a locked cabinet to which only the Research Officer has access. After a period of five years from the conclusion of the research, as recommended by the NHMRC (2007), the Research officer will undertake to erase the USB. Therefore, all records of the research will be destroyed by 2022.

Q3.15 Describe any ethical considerations relating to the storage of, access to or destruction of information/data in this project.As all information relating to the identity of the participants collected in the research will be thoroughly de-identified and summated, participants will not be able to be identified from any of the retained data. Recordings of the interviews and transcripts will be stored securely to uphold confidentiality. They will also be kept separate from any identifiable details collected during the research, such as the Research Participant Consent Forms. All materials will be secured at ACAP for a period of five years after the research project is completed, and will then be destroyed by the Research Officer.

Q3.16 Will the outcomes of this project be disseminated to the participants?Yes

Q3.16.1.1 Describe how the outcomes of the project will be disseminated to the participants, or refer to the relevant section/s of your Project Description/Protocol which deals with this matter.At the conclusion of their interview, participants will be asked if they wish to receive the results of the research project. Those who express their interest in receiving a copy will be emailed a de-identified and summated report at the conclusion of the research project.

Q3.16.1.2 Describe any ethical considerations relating to any dissemination of outcomes to the participants.Prior to consenting to participate in the research project, the potential participants will be fully informed about the research project including the manner in which the results will be disseminated. All participants will be offered the opportunity to receive a report of the outcome. They will be aware that the data and results will be de-identified, that pseudonyms will be used and the outcome presented in summated form. Confidentiality and anonymity will be maintained at all times.

Q3.17 Describe any foreseeable future activities for which information/data collected and/or used in this project may be made available.The associate researcher will present the research findings in non-identifiable form at a colloquium as per the requirements of the Master of Counselling and Psychotherapy degree. Further to this, the associate researcher may present the research findings in non-identifiable form at a conference or publish as an article in a peer reviewed journal of good standing.

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Application ID: JM02835Created date: 28/07/2017 Page 20

Q3.18 Describe any ethical considerations relating to the planned or possible future use of information/data in this project.The potential participants, prior to giving their consent to participate in the study, will be informed of all the potential means of the dissemination of the outcomes of the research including the possibility that in the future, the associate researcher will use the data for an article in a peer reviewed journal or at a conference.The participants have been assured of confidentiality and anonymity through the de-identification and summation of data. They will have received a transcript of their contribution to the data, on which other written and oral presentations will be based, and will be offered the right to withdraw up until two weeks of receiving the transcript. If they wish, they can be sent a copy of a final report.

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Application ID: JM02835Created date: 28/07/2017 Page 21

Section 4 – Attachments and DeclarationsAttachments

The following documents have been attached to this HREA.

Project Description/Protocol

See attachment JMarks Project Description Summary.pdf

Other attachments

Attachment File Name Attachment DescriptionJMarks Interview Schedule.pdf Prompt questions for interviewsJMarks Research Participants Information Statement Consent Form.pdf

Participant information sheet, consent form

JMarks Participant Support Services and Debrief Form.pdf

Debrief and Participant Support Services

JMarks ACAP Permission.pdf ACAP permission to post advertisement to recruit for participants to participate in study

JMarks Lifeline Permission.pdf Lifeline permission to post advertisement to recruit for participants to participate in study

JMarks Recruitment Flyer .pdf Advertisement to recruit for participants to participate in study

JMarks References.pdf Reference list for Literature ReviewEvidence of prior scientific review.

Investigator Team Declarations

The research team has certified that:

All information in this application and supporting documentation is correct and as complete as possible;

I have read and addressed in this application the requirements of the National Statement and any other relevant guidelines;

I have familiarised myself with, considered and addressed in this application any relevant legislation, regulations, research guidelines and organisational policies;

All relevant financial and non-financial interests of the project team have been disclosed; and In the capacity of a supervisor, as applicable, I have reviewed this application and I will provide

appropriate supervision to the student(s) in accordance with the arrangements specified in this application and those associated with the student’s educational program.

Dr Cathy Bettman

See attachment Cathy Bettman signature.jpg.

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Application ID: JM02835Created date: 28/07/2017 Page 22

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