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Chapter 6 See How Sasfied Our Customers Are Aſter Using Gaff Air for Their Heang and Cooling Soluons

See How Satisfied Our Customers Are After Using Gaff Air ... · reputable company in the Southern Highlands that is just as good as any Sydney company! J Nonnenmacher “Gaff Air

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Page 1: See How Satisfied Our Customers Are After Using Gaff Air ... · reputable company in the Southern Highlands that is just as good as any Sydney company! J Nonnenmacher “Gaff Air

Chap

ter 6

See How Satisfied Our Customers Are After Using Gaff Air for Their Heating and Cooling Solutions

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What Gaff Air’s Customers Say...

“If you want fuss free…search no longer”We were delighted with the service and installation of our system. From the initial consultation through to the completion of the project the process was efficient and fuss free.

B Buschman

“I couldn’t have asked for a better team in Gaff Air”I found Gaff Air to be very professional and reliable. I had a gas central heating system installed and found them to provide an efficient and fast installation of the system.

L Byrne

“Professional, reliable and great quality”I was very impressed with Gaff Air. Their professionalism of all staff, knowledge of products and definitely price were all great. We gained respect for the local small business economy. It’s nice to know we have a reputable company in the Southern Highlands that is just as good as any Sydney company!

J Nonnenmacher

“Gaff Air provided us with the friendliest and most professional service”“We were thrilled with the great job done by Gaff Air. The boys did a great job, cleaned up after themselves and didn’t re-schedule. We were very impressed by Gaff Air”.

Mr. & Mrs. Dowde

“Quality of the highest standard”“Gaff Air has been engaged by Mirvac for the supply and installation of Air-conditioning units to over 1000 Mirvac homes over a period of approximately 8 years. In that time I have found Gaff Air to be highly professional in all aspects of pre-construction review and management, service functionality and provide quality materials and labour that exceed all expectations. Gaff Air have also proven to be an outstanding performer in relation to HS&E principles and practices and have consistently delivered all projects in the allocated program and to a level of quality that is of the highest standard”.

I confidently recommend Gaff Air for any and all Air Conditioning services. If you require any further reference please do not hesitate to contact me on the numbers provided below.

David Haller, NSW Operations Manager, Mirvac Development

“Professionals You Can Trust, and Who Walk You through the Whole Process”“Just a quick note to thank you and your team for the recent install of two ducted Fujitsu air conditioning units at our property. Both units work really well. I’m was impressed just how quiet the units are both indoors and out.

Thanks for taking the time when we were obtaining quotes to come to our property and for taking our many phone calls whilst we were making a decision on whether to go with ducted gas or reverse cycle system. We were also impressed by your installers who were professional, patient, hardworking and importantly turned up when you said they would which was greatly appreciated”.

Sara, Robertson

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“Friendly, Professional and On Time”

Thank you for the great result we got with you and your team at Gaff Air installing Reverse Cycle Air Conditioning into our home. From the initial consultation discussing various forms of heating and cooling we are so happy to have taken your advice. We decided to put two separate ducted systems into the roof of our house which works so well for us, we can easily now control the living spaces and the bedrooms separately.

The installation process was a large job as our house is over 10 years old and posed quite a few challenges easily overcome through your experience and attention to detail. The team spent almost 3 days from start to finish, they were friendly, professional and happily worked around us as we who work from home and have two children under 2 who need their sleep!

They consulted us when needing our input but got on with the job, couldn’t fault them at all. I was a pleasure to have them in the house, and I highly recommend them to anyone wanting the best equipment, custom installed with a bespoke result to suit us the customer’s needs.

I recently had a chat to some friends telling them that we are so happy to have central air conditioning installed, happens that Gaff Air installed a similar system in their old house and like us think they were brilliant.

Many thanks.

Peter King

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“It was everything we expected and more”

We wish to thank Greg for the time he put in, from when he came to quote and advise us on the installation of 2 air conditioners in our home.

The quote that was prepared for us was professional and itemized.

The job started on the agreed date and completed in the agreed time the installation staff carried out the job in a very professional and clean manner

We wouldn’t hesitate to recommend them to family and friends.

Thank You Again

Philip and Jeanette Garrett, Moss Vale

“Gaff Air has engineered a total heating and cooling solution”

“In 2007 Gaff Air started installing Fujitsu VRF equipment in some of Quality Country Homes projects, mainly larger houses These houses consisted of typically a number of fan coils to service different areas and multiple condensers.

Some of our projects where Gaff Air installed the VRF equipment are listed below:

Wilson Wildes Meadow

McHugh Burrawang

Jones Fitzroy Falls

McKenzie Sutton Forest

Comfort Hill Illawarra Highway

Scotsburn Avoca

Sell Kell’s Creek

Gaff Air has engineered a total heating and cooling solution to meet the client’s demands. These systems have been installed and commissioned for some time now.

Fujitsu has carried out commissioning of the system in conjunction with Gaff Air. We have had no problems with the reliability of the products and the equipment has met the client’s expectations.

Gaff Air has carried out the process without a fuss and has worked with our scheduling requirements”

Jim Sell – Quality Country Homes

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“The Gaff Air team Looking after Springetts Arcade, Bowral”

“Rodger and Sarah Gaff heading up the Gaff Air team have been looking after the 60-odd air-conditioning units in Springetts Arcade, Bowral for nearly 30 years.

Many of the air-conditioning units have been replaced and upgraded during the years.

Some of the units are driven through the water tower while others have been taken over with a Fujitsu VRF system.Fujitsu have created a remote access through the internet and speaks to the computer in our management office and provides us with technical support.

The program allows us to set the time and temperature profiles and we are also able to monitor energy consumption to the various shops and offices.

Both Rodger and Fujitsu are always on the spot to advise us on “what to do” next!

The Springett management has been very happy with service and attitude it has received, both from Gaff Air and Fujitsu.

Our tenants demand that the air conditioning in their premises works efficiently over the four seasons that we experience in Bowral!”.

Tony Springett OAM, Managing Director – Springetts Arcade

“On time and a professional service you can rely on”

St Paul’s International College commissioned Gaff Air to install extensive air conditioning systems throughout the College buildings. As a result of this work we now enjoy reverse cycle temperature control in the Class rooms, Library, Convent and the Female dormitory building which is comprised of some 110 rooms.

The installation of these systems were completed as per quotations and within time constraints which Gaff Air effectively organized around the College timetable proving to produce minimum disruption. The Dormitory Air conditioning involved small split systems throughout a large dormitory with large external inverter units installed externally. This VRF project gave us computerised control and scheduled maintenance information proving very effective for our needs.

Gaff Air have carried out maintenance work as well as some rectification of the systems as needs have arisen. I have found them to be very helpful and proficient with a genuine interest in helping us keep these Air Conditioners functioning and in good order. St Paul’s International College have enjoyed a long working partnership with Gaff Air and hope to continue this with the possible additional systems to other College buildings in the future.

I would recommend Roger Gaff and his team to provide Air Conditioning requirements as the College have been rewarded by using their services and expertise.

Jim Issanchon, Maintenance Manager, St Paul’s International College, Moss Vale

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It All Starts with YouTo join these happy customers and discover how easy Gaff Air can make the process, it will simply take some action on your part. Pick up the phone call 1300 711 367 or visit our webpage www.gaffair.com.au

As An Added Bonus to You…3 Simple ways to save money

Money is something that we never have enough of or enough ways to save more of it. There are a few simple ways you can use to save money on your air conditioning system, for the installation process and years down the road too.

1. Make use of energy saving features whenever possible

2. Don’t fall behind on regular maintenance

3. Ask questions

Tip #1 - Make use of energy saving features whenever possible

Your new air conditioning system comes loaded with energy saving features. These features save precious energy for the environment but the effect can be seen directly on your power bill too. Ask the installing technician about energy saving features or refer to your owner’s manual. If you are upgrading from an older air conditioning system you will be pleasantly surprised at how much more efficient air conditioning systems have become.

Tip #2 - Don’t fall behind on regular maintenance

Are you tired of me talking about maintenance yet? I hope not, because proper maintenance is the most important part of a long-lasting, efficient system. Whether you choose to perform regular maintenance on your own or to have a technician do it, make sure it gets done. It’s up to you - take care of your system now or spend money fixing it later. I’m sure you know what the simplest, cheapest option is – regular maintenance!

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Tip #3 - Ask questions

Remember, there is no such thing as a stupid question, so ask away! When searching for a company to install your new air conditioning system make sure to ask them any questions you can think of, starting with the following:

• Are you licensed?

• Do you guarantee 100% of your work?

• Are you certified to recover air conditioning refrigerant (Refrigerant Handling Licence)?

• Can you give me references from 5 recent customers?

• Do you offer EFTPOS or take credit cards?

• Are you a member of any trade associations, if so which ones?

• Can you be reached in an emergency?

• Do you employ local, qualified tradespeople?

Sure, it is a long list of questions, but no reputable company will hesitate to answer your questions and if they don’t want to answer them simply don’t hire them.

So if you walk into the Gaff Air office and asked these questions, you would get a confident, “Yes!” to every one of them.

Remember act now by calling our office on 1300 711 367, Visiting www.gaffair.com.au or Emailing us at [email protected]