Seetec JobPath Event

Partnership Presentation

Thursday 23rd January

• Seetec Overview

• Why is Seetec bidding for JobPath?

• JobPath Overview – what we know

• Seetec’s approach to JobPath

• Key Considerations and expectations

• Working with Seetec

• Partnership approach

• Expression of Interest process

• Q&A Session

Contents

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Seetec Overview

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Seetec Overview

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Seetec’s values

• Organic growth, independent

• Social purpose organisation

• Values- We respect and value others- We empower people to take ownership and achieve- We support and encourage- We are open and honest- We work collaboratively

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Why is Seetec bidding?

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Why is Seetec bidding?

• Leading provider of welfare services in UK

• Apply transferable expertise

• Labour market, business, cultural similarities

• Strongly believe we can make a positive contribution

• Help drive down long term unemployment

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JobPath Overview – what we know

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JobPath Overview – the facts

• First programme of its type procured via Department of Social Protection

• Designed to offer additional support for long-term unemployed to move into sustainable employment

• 6 key client groups include those in receipt of jobseeker benefits for less than 12 months, 1-2 years, 2-3 years, 3 years or more, at risk of becoming LTU, currently part-time

• Single provider contracts will run for 4 +1 +1 years with a 2 year run down for each area.

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JobPath – Key Milestones

1) Each client must complete a Personal Progression Plan (within 20 days of referral)

2) PPP regularly reviewed (every 20 days)

3) CV development, employability skills workshops, interview skills, job search activities, specialist interventions

4) Job broking

5) Referral to external training/work experience “stops the clock”

6) Provision of in Employment Support for minimum of 13 weeks

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Payment Model

• Bidders submit pricing and performance offer for each Referral Group

• Registration fee on satisfactory completion of a valid PPP

• 13, 26, 39 and 52 weeks job sustainment fees

• Job start within 52 week period and over 30 hours p/w.

• Employment rate discounts (4 - 16%)

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JobPath – the geography

Lot 5: Lots 1 & 4

Lot 6: Lots 2 & 3

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Volume Breakdown

Y1 Y2 Y3 Y4 TotalWest 8,594 9,452 7,394 7,207 32,647Midlands North 10,863 11,948 9,347 9,111 41,270North East 8,639 9,502 7,434 7,245 32,820North West 8,192 9,010 7,048 6,870 31,120Total 36,288 39,912 31,224 30,433 137,857 Cork Central 7,981 8,806 6,671 6,434 29,892South East 10,164 11,215 8,496 8,194 38,069Mid Leinster 8,774 9,681 7,334 7,074 32,863Total 26,919 29,702 22,500 21,702 100,823

Mid West 8,597 9,486 7,390 7,217 32,690South West 5,606 6,186 4,819 4,706 21,317Midlands South 9,036 9,969 7,766 7,585 34,357Total 23,239 25,641 19,975 19,509 88,364

Dublin Central 12,832 14,126 10,016 9,366 46,340North Dublin 7,954 8,756 6,209 5,806 28,726South Dublin 10,554 11,619 8,238 7,704 38,115Total 31,341 34,501 24,463 22,876 113,181

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People

• Recruitment, retention, training and development

• Flexible, scalable staffing structures

• Performance management framework

• Example key functions:- Personal Advisor (PA)- Employment Consultant (EC) - Job Broker (JB)- Administration- Centre Manager (CM)

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Seetec’s approach to JobPath

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• Currently in development• Input from potential supply chain is critical• Building on ‘what works’ from existing programmes• Refreshingly new; delivering results• Key elements of the personalised client journey:

– Motivation and empowerment - behavioural change– Employability support and job brokering– Employer led– Service brokering and advocacy– Specialist interventions and complementary services– In work support and career development

Our Approach – Delivery Model

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• Aligning services to local labour markets

• Working with local providers and community organisations

• Creating local networks

• Capacity building

Our Approach – Local everywhere

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• Provider Enterprise – customer management system

• Qlikview business intelligence software

• Customer Resource Manager

• ‘Employability Cloud’

• E-learning – innovative delivery

• Information Security

• Hosted Managed Services

Our Approach - IT

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• Payment made on development of PPP;

• Payments on outcomes – job sustainment of 13, 26, 39, 52 weeks

• Supporting evidence for engaging banks

Our Approach – Revenue

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Key considerations and expectations

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Key risks

• Working capital and cash flow

• Referrals/volume fluctuations

• Performance and labour market downturn

• Reputation/publicity

• Resourcing/capacity

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Resources

• Size and facilities (delivery hub/peripatetic delivery)

• Business-like environments, open plan

• Separate 121 and group inductions

• Resource planning within specification (we will share our assumptions)

• Public transport links, easy to find, easy access (60 minute travel time)

• Provide transport costs

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Processes/ IT

• Compatibility

• Drives efficiency

• Client tracking

• Management Information – using data to drive performance

• Audit and compliance – Some UK competitors failed at this which resulted in fraud

• Information Security requirements/Data Protection

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Subcontracting approach

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• End to End providers – manage the entire client journey from referral to employment outcome

• Specialist Intervention partners: provide services that address specific client needs such as education, training, employment experience or specialists e.g. managing health conditions

• Skills: providers of ‘complementary’ provision e.g. basic skills, Apprenticeships

• Referral partners: provide complementary support including financial management, skills, addiction support, and housing advice.

Who do we want to work with?

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Successful organisations will be part of a team which has:• Access to our state of the art IT

systems• Access to online resources and

delivery materials• Daily dashboard Management

Information that enables you to performance manage effectively

• Support and capacity building• Sharing of best practice across the

network• Ability to maximise outcomes by

working together with employers.

Partnership – What you can expect

Seetec will deliver JobPath using a Prime Contractor model

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What you can expect (2)• Treated like a Seetec centre

• Dedicated point of contact

• Detailed profiles and targets

• Schedule of performance, quality and compliance reviews and site visits

• Performance and quality improvement plans

• Administration support

• Helping you understand cost base

• Levels of intervention proportionate to performance

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Partnership Approach

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Expression of Interest process

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Expression of Interest process

Sections:1 – Contact Details2 – Current service delivery3 – Organisation overview/ capacity4 – Training Providers5 – Employment Related Services6 – Charities/ complementary services7 - Contract history8 – Geographical coverage9 – Quality practices/ policies10 – Financial data11 – Sign Declaration

Seetec JobPath EoI30

• ITT was released 13th December 2013• Deadline for submitting Expression of Interest form

is 10am Wednesday 29th January• Short-listed partners informed by W/C 3rd February• Partner negotiations to take place between 31st

January and 14th February.

• Presentations/ demonstrations may be required

• Referrals commence in October 2014

and continue for 4 years• 2 year rundown

Key JobPath Dates

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Access our EOI at: http://www.seetec.ie/partnership-opportunities-in-ireland

Or contact us at:

bizdev@seetec.co.uk

Speak to: Claire O’Callaghan – Business

Development Manager Ireland on

+353 86 8210145

or Peter Walkerley on +44 7771 353 729

Next Steps

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Q&A

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