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‘Selection, education and development of project managers’. PMI – Rome Italy Chapter 10 April 2009. Prof.Dr. Hans L.M. Bakker Department Process & Energy TU Delft Regional Operations Manager Projects Shell. 10 April 2009. Background. 1985PhD in solid state physics (VU Amsterdam) - PowerPoint PPT Presentation
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‘Selection, education and development of project
managers’
10 April 2009
Prof.Dr. Hans L.M. BakkerDepartment Process & Energy TU Delft
Regional Operations Manager Projects Shell
PMI – Rome Italy Chapter10 April 2009
10 April 2009 2
Background
1985 PhD in solid state physics (VU Amsterdam)
1985 Research physicist Shell Research
1991 Head of international standardisation
1993 Facility manager Shell Amsterdam laboratory
1996 Maintenance manager Shell Singapore refinery
1999 Consultant Maintenance and Inspection
2000 Production unit manager Shell Pernis refinery
2002 Manager Global Project Services
2006 Regional Operations Manager Projects EMEA
2007 Professor Project Engineering and Management
10 April 2009 3
Public opinion of project management
10 April 2009 4
10 April 2009 5
What is a project ?
10 April 2009 6
Definition of a project
A project is an endeavour in which human,
financial and material resources are organised in
a novel way to undertake a unique scope of work,
of given specification, within constraints of cost
and time, so as to achieve beneficial change
defined by quantitative and qualitative objectives.
(Turner, 1999)
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10 April 2009 8
Project life cycle
Appraise Select Define Build Operate
10 April 2009 9
Think before you act
Project Planning
Project Definition
Construction Handover & Start-Up
Major Influence
Low Influence
Rapidly Decreasing Influence
Mechanical Completion
Appraise Define
Select
OperateBuild(EPC)
Front End Development
FIDINFLUENCE
EXPENDITURE
Project Planning
Project Definition
Construction Handover & Start-Up
Major Influence
Low Influence
Rapidly Decreasing Influence
Mechanical Completion
Appraise
Define
Select
OperateBuild(EPC)
Front End Development
FIDINFLUENCE
EXPENDITURE
10 April 2009 10
Evolution of Project Management
1957 1980 1994
Y2K
10 April 2009 11
Track record
80
90
100
110
120
130
140
150
160
80 90 100 110 120 130 140
Duration %
Cos
t %
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10 April 2009 13
Project life cycle
Appraise Select Define Build Operate
Stage gate review point
Stage gate review point
Stage gate review point
Stage gate review point
Project review
Management of projects
Project management
10 April 2009 14
Developments in the process industry
FutureFutureProcurementEngineering MaintenanceConstructionBasic
Design
Client / Contractor / Eng.Cy / Supplier
PresentPresent
Client / Eng.Cy Contractor / Eng.Cy / Supplier Contractor / Client
ProcurementEngineering MaintenanceConstructionBasicDesign
PastProcurementEngineering MaintenanceConstruction
ClientContractor / SupplierClientClientEngineering
company
PastBasic
Design
10 April 2009 15
The project manager
10 April 2009 16
Striking a balance
Planning and DeliveringCost and Time
Technology and People
Structure and Agility
Customer and Team
Entrepreneur and Liquidator
10 April 2009 17
10 April 2009 18
Selection
• PM: now a career • Graduates• Discipline engineers• Experienced hires• Exposure in all phases• Broadening assignments
10 April 2009 19
Developing project managers
10 April 2009 20
MEP Education
Cover the most important aspects of project
engineering and management in order to prepare
university graduates to meet the challenges of the
process industry
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10 April 2009 22
Project Academy Mission
To provide a world- class, accredited, competence programme to develop project professionals capable of delivering sustained, top quintile performance in company’s capital investment programme.
10 April 2009 23
Business Case for a Competence Development programme
• Project delivery directly impacts production, reserves, value and reputation
• Recognition of Project Management as a core skill
• Talent shortage through demography, industry boom, contractor markets
10 April 2009 24
Project Engineering Competence Ladder
Project Director
Project Manager
Senior Project Engineer
Project Engineer
Deepening
Broadening
level 1
level 2
level 4
level 3SG 3 to 1
> 1 billion $
< 1 billion $
< 0.5 billion $
> 10 million $
10 April 2009 25
PM Competence Development principles
Objective:• to develop staff• to ensure consistency of approach• to create a continuous learning culture
Competence growth is predominantly achieved by working ‘on-the-job’
Competence growth is staff AND line responsibility
10 April 2009 26
Project Management CompetencesLeadershipand PersonalLeadershipand Personal
HSSEand SDHSSEand SD
Contracting &ProcurementContracting &Procurement
ProjectManagementProjectManagement
10 April 2009 27
Project Competence Assessment Process
Step 1:
What Competence Level?
Step 2:
What are the competence gaps? (assess against requirements – Job Competence Profiles)
Step 3:
What development actions shall be taken?
Project Director
Project Manager
Senior Project Engineer
Project Engineer
Deepening
Broadening
Project Director
Project Manager
Senior Project Engineer
Project Engineer
Deepening
Broadening
10 April 2009 28
Competence Level 2
Competence Level 3
CompetenceLevel 1
Competence Level 4
Internal AssessmentSenior Project
Engineer
Internal Assessment
Project Manager
Internal Assessment
Project Engineer
Internal Assessment
Project Director
AccreditationAccreditation Accreditation
New entries
AnnualPerformance Cycle
Assurance by discipline head
CER CER CER CER
IPMA D or PMI – PMP on hold
IPMA C
Assessment & Accreditation process
10 April 2009 29
Assurance and reputation
Create exposure:• in current role• next job options
Effective community net-work with a performing &
sharing culture
Mentoring: helping people develop their careers. Coaching: helping people to perform better in their jobs
Delivering a Course portfolio focussing on Project Delivery competences
Integrated Competence Development Scheme
Critical Success Factor: Integration- within pentagon chapters- with business organisations/Line
10 April 2009 30
Project Experience Navigator
10 April 2009 31
Learning Portfolio - 2009
Front End Development IIFront End Development II
Managing Project RiskManaging Project Risk
Project Execution and Start-up II
Project Execution and Start-up II
Working with External StakeholdersWorking with External Stakeholders
Core Project Execution and
Start-up IProject Execution and
Start-up I
HSSE in ProjectsHSSE in Projects
Focus
Mastering Complex Projects*
Mastering Complex Projects*
Foundation ORP e-moduleORP e-module
Level 2 Level 3 Level 4Level 1 Toolbox
Front End Development IFront End Development I
Cost Engineering
Cost Engineering
Applying Project Controls
Applying Project Controls
Managing Project Controls
Managing Project Controls
Effective Project ContractingEffective Project Contracting
Essentials of Project
Management
Essentials of Project
Management
CAPCO$T IntermediateCAPCO$T
Intermediate
EP Conceptual Estimating
EP Conceptual Estimating
Project Leaders in Role
Project Leaders in Role
Working in Project TeamsWorking in Project TeamsLeadership & People
Managing Project Teams
Managing Project Teams
Leveraging Influencing SkillsLeveraging Influencing Skills
CAPCO$T IntroductoryCAPCO$T
Introductory
Contributing to Shell ProjectsContributing to Shell Projects
Project Management in the Front-End*
Project Management in the Front-End*
ORP WeekORP Week
BlanchardBlanchard
TMSTMS
10 April 2009 32
Can project success be predicted ?
10 April 2009 33
Teamwork
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Management of Change
1.
2.
3.
4.
5.
6.
7.
8.
1. Create a sense of urgency
2. Put together a guiding team
3. Create visions and strategy
4. Communicate for buy in
5. Empower people
6. Produce short-term wins
7. Build momentum
8. Nurture a new culture
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Three main messages
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10 April 2009 37
Managerial Learning: Time to reflect
10 April 2009 38
Building relationships
“ We all have to go in the same direction, haven’t we? “
10 April 2009 39
Building relationship: seamless teams
10 April 2009 40
Developments in process industry
FutureFutureProcurementEngineering MaintenanceConstructionBasic
Design
Client / Contractor / Eng.Cy / Supplier
PresentProcurementEngineering MaintenanceConstructionBasicDesign Present
Client / Eng.Cy Contractor / Eng.Cy / Supplier Contractor / Client
PastProcurementEngineering MaintenanceConstruction
ClientContractor / SupplierClientClientEngineering
company
PastBasic
Design
10 April 2009 41
Project Management:
……… at best an emerging profession
10 April 2009 42
Project Management Research
10 April 2009 43
Main themes
• Complexity of projects - Predictability
• Managerial learning
• Integration throughout the chain
• Modular design and construction
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10 April 2009 45
