SELLER COINS USER GUIDE: LIVESTREAMSELLER EDUCATION HUB

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SELLER EDUCATION HUB

REWARD COINS FOR STREAMERS

Shoppers will see a Coins label on your stream cover

Why use Reward Coins?

More views for sellers and Brands who used

Reward Coins

2-6xShoppers may claim coins

when watching streams

Coins provide shoppers with extra incentives to watch your stream

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SELLER EDUCATION HUB

REWARD COINS FOR STREAMERS

How can shoppers claim coins?

Shoppers will see a countdown timer to claim

coins

Once timer is up, shoppers may claim coins on your stream

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STEP-BY-STEP GUIDEBUYING COINS

SELLER EDUCATION HUB

At a glance - Purchase coins in Seller Centre for use in Livestream

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STEP-BY-STEP GUIDE

Login to Seller Centre

Visit Marketing Centre, click on

Coins

Click on Top Up

Select amount of coins to Top Up and Check Out

Coins will be credited within 24

hours

STEP-BY-STEP GUIDE 5

SELLER EDUCATION HUB 6

Login to Shopee Seller Centre.

STEP-BY-STEP GUIDE

1. Login to Shopee Seller Centre

STEP-BY-STEP GUIDE

SELLER EDUCATION HUB

2. Click on Marketing Centre

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STEP-BY-STEP GUIDE

Click on Marketing Centre to access all the available Marketing tools.

STEP-BY-STEP GUIDE

SELLER EDUCATION HUB

3. Select Coins under Marketing Tools

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STEP-BY-STEP GUIDE

Select Coins under Marketing Tools.

STEP-BY-STEP GUIDE

SELLER EDUCATION HUB

Use For Promotions

4. Top up Seller Coins

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In the Coins homepage, you will find the following features:

1. Overview of your coins balance ● Coins available for use● Coins locked for promotions

2. Click here to Top up coins

3. Click here to set your coins as rewards for shop promotions

4. Click More to view the full list of your Recent Transactions

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STEP-BY-STEP GUIDE

STEP-BY-STEP GUIDE

SELLER EDUCATION HUB

5. Select top up value and checkout

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Select your preferred top-up value and proceed to checkout.

Coin values are for illustration purposes only, actual denominations may defer.

STEP-BY-STEP GUIDE

* Example only

SELLER EDUCATION HUB

6. Select payment method and pay

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STEP-BY-STEP GUIDE

STEP-BY-STEP GUIDE

Select your preferred payment method

● Available payment methods will be displayed

SELLER EDUCATION HUB

7. View order results

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You will receive the coins within 24 hours once payment is successful.

1. Order summary is displayed

2. Click on View Order Details to view your top-up status

STEP-BY-STEP GUIDE

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STEP-BY-STEP GUIDE

₱20Coins 200

* Example only

SELLER EDUCATION HUB

8. Check your transaction history

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You can find the following features under the Transaction History page:

1. Overview of your coins transaction history● Date of transaction● Type of transaction● Promotion Channel● Promotion Name● Coins Amount

2. Filter by date to view transaction history from a specific period

3. Filter by type of transaction

4. View top-up history

5. Click Export Data to download your transaction history

STEP-BY-STEP GUIDE

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STEP-BY-STEP GUIDE

STEP-BY-STEP GUIDE - APPUSING COINS IN LIVESTREAM

SELLER EDUCATION HUB

At a Glance - Setting Up Reward Coins

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Set up Reward Coins in-app before going Live

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Coins in your accountTotal amount of coins available for use

Stream BudgetCoins from account to use within stream

Coins per claimNumber of coins viewers receive when they hit “claim”

Claims per streamClaims available throughout stream → Based on (2) Stream Budget (3) Coins per claim

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STEP-BY-STEP GUIDE 15

₱299

SELLER EDUCATION HUB

1. Access Livestream via the “Me” page, create a stream

STEP-BY-STEP GUIDE

1. Access Livestream via the “Me” page

2. Create a stream

3. Add a cover image, title, description (optional), products

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SELLER EDUCATION HUB

STEP-BY-STEP GUIDE

2. Configure Coins in streaming room before going Live

1. Access Coins from toolkit

2. Configure Stream Budget,

coins for each claim

3. Save

4. Coins settings displayed

here after saving

5. Start streaming!

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₱299 ₱299 ₱299

STEP-BY-STEP GUIDE - PCUSING COINS IN LIVESTREAM

SELLER EDUCATION HUB

STEP-BY-STEP GUIDE

1. Access Live PC Streaming portal

1. Access PC Streaming portal - https://live.shopee.ph/pc/setup2. Follow instructions on screen to stream with PC

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https://live.shopee.ph/pc/setup

SELLER EDUCATION HUB 20STEP-BY-STEP GUIDE

1. Click Reward Coins to configure settings2. Set up stream budget, coins for each claim, Save 3. Ensure toggle is switched on before closing page

2. Configure settings through Reward Coins page, Save

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FREQUENTLY ASKED QUESTIONS

SELLER EDUCATION HUB

FAQ

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FREQUENTLY ASKED QUESTIONS

Q: Can I increase my coin budget during the Livestream?A: No, coin settings may only done before the livestream.

FREQUENTLY ASKED QUESTIONS