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8/7/2019 Selling You Introduction
1/14
The Illustrated Guide to
Selling
YoYour WCustom Des
8/7/2019 Selling You Introduction
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Praise or Selling You
Selling You arms you wih he knowledge and condence
rus wih h iring managers and prospecive cusomers.
Joseph Grenny, Co-auhoInuencer, Crucial Conver
An enjoyable rideSelling You is packed wih uniqu
saisying work.
Proessor and Presiden, Naional
Hard-hiting ideas in an easy-o-read and eneraining orm
#1 New York imes besselling auhor o
Selling Youwill change how you hink abou work. I pus
how, when, and where you work. I is he re-examine, re-ch
your sighs and your spiri.
Auhor oCustomer Astonishment:10 Secr
Johns SMAR selling principles helped me w ih he moiv
rs key cusomers signed or my consuling sar-up. Tere
men he sraegies in his book.
P
Praise forSelling You
Selling You will make you think o your career in a whole new way. The principles, illustrations, and stories are right ontarget and can make a dramatic impact in your sel-marketing eorts.
Steven R. Covey, author o The 7 Habits of Highly Effective Peopleand The Leader in Me
Vibrant images and excellent sel-marketing tipsSelling You will put you in the drivers seat o your career.
Daniel Pink, New York Times bestselling author o Driveand Free Agent Nation
This book shows you how to determine and get the ideal job or you in any market. It can change your lie.
Brian Tracy, author o Reinvention
This is a great bookSelling You will inspire you and provide valuable tools to architect your career.
Denis Waitley, author o The Psychology of Winning
I youre trying to get more control over your career or grow your business, this is the right book. Its simple, visual, cutsthrough the fu, and tells you exactly what you should do.
Robert G. Allen, bestselling author o Multiple Streams of Income
US $19.95
The Illustrated Guide to
Selling
YouYour Work LifeCustom Design John Boyd, technology sales veteran, shows you how to use street-tested
sales techniques to get the job and the lie you want. I you eel a longingto make a change, learn how to attract work opportunities that are aligned
with your personal and proessional goals. Find out how to sell and market
yoursel in any economy.
8/7/2019 Selling You Introduction
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John Boyds approach o sales is world class. We have beneed on a daily basis rom he
SMAR sales sysem ha he developed.
Alan Davidson
CEO, Cusomer Elie
Johns sraighorward, ocused, personal selling model helped me land he exac job I car ved
ou. I acually enjoyed he process. I do no ear losing my job knowing i I had o, I could doi again.
Rhet Barney
Selling You is ull o he principles and conceps we all need o nd sais ying work. From help-
ing is readers change rom a W-2 o a business perspecive, o he amazing illusraions o help
is audience capure and inernalize is message, his book is a mus read.
Ken Kauman
Founder and CEO, CFOwise, Besselling Auhor, Impac Your Business
Johns principles or seeking an opimum work lie has played a signican role in shaping
my career pah. His ideas helped me land my rs ull-ime sales job in nancial services ou
o college. I increased my salar y a year laer by 228% using Johns ree agency philosophy. Tis
carried over ino my enrepreneurial venuresresuling in he ounding and sale o hreeechnology sar-ups.
Chad Fullmer
The Illustrated Guide to
Jo
Sellin
8/7/2019 Selling You Introduction
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o my Moher,
who has he courage o a housan
Te Illusraed Guide o Selling You: Cusom Design Your Work Lie
Copyrigh2011 by John Boyd
All righs reserved.
BookWise Publishing
Sal Lake Ciy, Uah
www.bookwisepublishing.com
No par o his book may be reproduced or ransmited in any orm by any means, elecronic or mechanical,including phoocopying, recording or by any inormaion sorage and rerieval sysem, wihou specic w ritenpermission rom he publisher. Te scanning, uploading, and disribuion o his book via he Inerne or viaany oher means wihou he permission o he publisher is illegal and punishable by law. Please purchase onlyauhorized elecronic ediions and do no paricipae in or encourage elecronic piracy o copyrighed maerials.
Book Design by Paul Killpack, Highland, Uah
Library o Congress Caaloging-in-Publicaion Daa: Pending
Library o Congress Conrol Number: 2011901399
Te Illusraed Guide o Selling You /John Boyd
ISBN 978-1-60645-060-4
10 9 8 7 6 5 4 3 2 1
Prined in he Unied Saes o America
8/7/2019 Selling You Introduction
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Acknowledgements
I sared working on his book abou seven years ag
on i wice. I have many people o hank or helpin
Karen, my wie and riend or he pas weny y
edior, and cheerleader hroughou he process. helping me o unangle my houghs and ge he
orm. Tis is parly her book.
Mike Bohman creaed all o he illusraions. Wi
vision, he conceps have come o lie. Paul Killpac
design o he book cover and inerior. His clean a
my inen perecly.
Im graeul or he ediors o Precision Ediing
Cisneros or helping me o express mysel in
Chrisoersen o BookWise Publishing len m
producion alen and gave me he coaching and
o nish he projec. Tanks o Meagen Bunen an
he BookWise auhors, or giving me energy and m
Alan Davidson helped me o crysallize many o h
his encouragemen and ediing conribuion have
Kris Boyd, my broher and business parner, or
Im graeul o my aher, who has been my lie
personal menor.
Celesa Davis is he prooypical auonomous ag
her career on her erms. Her ediing inpu was in
Fullmer and Brad Jensen or heir infuence on
managemen over he years. My children have als
his bookhey inspire me o be a beter person.
8/7/2019 Selling You Introduction
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Table o Contents
Introduction
Autonomous Agent
Cog in the Machine
Back to the Farm
Cubicle Captivity
The Great Escape
My Great Escape
Think Like a Sel-Contained Business
Sculpt Your Career
Daniel P ink s Declara tion o Independence
SMART Selling
SMART Speak
The Magic o Human Interaction The Human Connection Flash Point
Cut Through the Noise
Make Direct Contact
Make Your 10-Second Pitch
Manage and Multiply Your Connections
Get People Out o the Ofce
Questions ar e the Fuel or Building Trus t
Use Sel-Interest to Your Advantage
Show Your Cards
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SMART Relax
Youre Not in a Hurry
Humanize t he O rganization
Humanize the Manager
He Needs You as Much as You Need Him
Peek Behind the Curtain
Ride Out the Cycle
Embrace the Struggle
See the Bigger Picture
Creative Expression
Do Your Best and Heave the Rest
Dont Force It, the Stars Must Be Aligned
SMARTTestTest, L earn, A djust
Assumptions in a Vacuum
Blanket Statements
Fools Kryptonite
Doubting Specter
Creative Problem Solving
Everything is Negotiable
Better to Ask than to Wonder
Always Counter Oer
Conclusion
About the Author
SMART Move
Maintain Consistent Activity 45
Stake Your Claim 46
Take Risks 49
Give Ego a Time-Out 50
Failure by Deault 53
Playing It Too Sae 54
Learned Helplessness 5 7
Mud Bog 58
Changing Trains 61
Diversiy Your Portolio 6 2
SMART AttractAttract, Dont Persuade 65
Become a Proud Cratsman 6 6
Catch the Vision o Your Potential 69
Expert Knowledge Creates High Value 70
High Value Creates More Leverage 73
High Value Creates More Choices 74
High Value Leads to More Confdence 77
Continually Increase Your Value 78
Resist the Box 81
Base Your Pricing on the Impact o Your Contr ibution 82
Maximize Income Per Hour 8 5
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SellingYou
Introduction
Josh makes $120,000 a year and haes his job. Hes
who sis in a cubicle en hours a day wriing code. H
or his ime in 15-minue incremens and he eels
looking over his shoulder. He loves creaing sowarover how he spends his day makes him resenul. W
job, his usraion is obvious. He eels rapped.
Mos o us will spend a signican porion o our im
as much as eighy percen o our waking hours hro
one o he greaes opporuniies or happiness and
like Josh, a source o rusraion and misery.
Research has shown ha we have a basic psycholog
our acions are reely chosen. In oher words, emoi
ongoing eelings o auonomy. Auonomy means h
are sel-deermined and are in line wih our ineres
Te lack o his sel-deerminaion is a srong predi
such as rusraion, helplessness or h opelessness. Ha
day can be a signican source o disconen.
Troughou my career, I have ried o creae a work
largely sel-chosen and are aligned wih my ineres
liesyle has conribued grealy o a sense o person
Te process o successully cusomizing my own car
help ohers creae a work lie ha gives hem greaer
ulllmen.
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SellingYou
2
All truly wise thoughts have been thought alreadyto make them truly ours, we must think them over
take rm root in our personal experience.
Te biggest mistake that you can make is to believe
somebody else. Job security is gone. Te driving o
fom the individual. Remember: Jobs are owned
your career!
Wha belies do you have abou work? How do you nd i or creae i? Wha
are you worh o employers and how do you marke yoursel o hem?
As I help you o answer hese quesions, I will explain specic principles ha
have inspired me and many ohers o proacively seek ullling work and increase
personal happiness. Some o he ideas you will have heard beore and ohers will
be new; all will be uniquely conveyed hrough he lens o my own experience.
My goal is o assis you in dening and creaing your preerred work siuaion.
In addiion, I wan o help you gain he condence o ake more conrol o
your curren job search, and ulimaely your whole career.
Te rs secion will challenge you o redene how you hink o yoursel and
wha you are oering o he markeplace. Te remaining ve secions w ill ake
you hrough my SMAR selling model ha will show you how o approach
your job search like a sales process.
Included in he conceps are insrucions or aking acion oward your goals,
as well as ideas or avoiding obsacles ha migh sop you rom moving oward
he changes you desire. By applying hese principles, you will increase your
abiliy o sell yoursel eecively, develop he career o your choice, and nd
happiness in ha pursui.
For simpliciy, I will assume in he ex ha you are a job seeker engaging in a
job search. Please noe, however, ha hese principles are equally relevan o
reelancers, enrepreneurs, salespeople and anyone who wans o own heir
career. You can exchange comparable erms reely, such as conracor job oer,
sales meeing or inerview , and clienor hiring manager , depending on your
paricular siuaion.
Each concep is associaed wih a ull page illusraion, and many include a
sory. All o he sories are rue, hough some o he names have been changed.
Tese images and anecdoes add clariy o he conceps. Hopeully, he ideas
in he ollowing pages will moivae you o ake chances, make changes, and
cusomize your work lie.
8/7/2019 Selling You Introduction
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4
SellingYou
Autonomous AI wan o ask you o hink in a way ha may requir
rom your curren perspecive. Tink o yoursel
agen who has he abiliy o clearly dene your ide
condence o make i happen.
Why? Because you mus believe ha you have he p
experiences beore you will be able o ake conrol
no believe you have some conrol, you are unlikely
you desire i.
Being an agen o your career means aking person
choices. Insead o passively acceping your circ
auonomy o acively seek he changes you desire.
I you have he mindse o an auonomous agen
proacively creae your ideal career. Wheher you
independen business owner, perceiving yoursel h
o conrol how you oer your services, charge or as an individual worker.
See i hese conceps inspire you o a more independ
yoursel and your work . . .
Te great and glorious masterpiece o man is to kn
8/7/2019 Selling You Introduction
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6
SellingYou
Cog in the Machine
Troughou hisory, people worked in small owns or villages as independen
armers, shopkeepers, and blacksmihs, ec. Resourceulness and ingenuiy,
combined wih hard work, made people producive and successul.
Wih indusrializaion, corporaions began o dominae many o he worlds
economies. ime clocks, policy manuals, and managed processes began o
diminish individual iniiaive.
Insead o being small, auonomous eniies, individuals became dependen,
generic componens o he corporae srucure. As a resul, workers began o
eel like heir ideniy was absorbed by he corporaion and ha heir individual
eors had litle impac on he companys producion or progress. Tey became
cogs in a corporae machine.
Many eel he same oday.
I want my identity back. I dont want to be known as the CEO o AOL
ime Warner . . . Im my own person. I have strong moral convictions.
Im not just a suit. I want poetry back in my lie.
Gerald Levine
8/7/2019 Selling You Introduction
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SellingYou
8
I you dont design your own lie p
into someone elses plan. And gue
or you? Not much.
Back to the Farm
Forunaely, changes in inormaion echnology are
individual workers, o ake more conrol o our car
any ime, in any locaion.
A graphic designer in Chicago can work on a proj
An American exchange suden in China can make
Los Angeles.
Were reurning o our m ore enrepreneurial, preI
us aren armers or radespeople, bu we can hink
rea our work lives as hey did.
More han ever, you have he abiliy o be he
you embrace and uilize your auonomy. Lik
you are in conrol o wheher you work har
and ail.
Accep ha he responsibiliy o cr
wih you personally. Use your creaiva unique producYouha you
8/7/2019 Selling You Introduction
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10
SellingYou
Cubicle Captivity
Maybe youve been laid o and canno nd a job. Or youre working, bu aren
making enough o pay he bills. Or you go o work and eel like your alens are
no ully uilized.
I so, you are in cubicle capiviy. You eel rapped and have litle hope. Capiviy
is miserable. I you say in a siuaion like his or long, your happiness and
moivaion will decrease.
Jason was working as a language ranslaor abou en years ago. He was
making $15 an hour and was bored wih his job. He was also in he process
o declaring bankrupcy because o an invesmen ha wen souh. Tough
he knew he could do beter, he didn have a college degree and el like his
opions were limied.
Is easy o eel like Jason, even i your circumsances are dieren. When you
don like your work siuaion, and you don know how o make a change,
eelings o discouragemen can be overwhelming.
I you want total security, go to prison. Tere youre ed, clothed,
given medical care and so on. Te only thing lacking . . . is feedom.
Dwight D. Eisenhower
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SellingYou
12
The Great Escape
Bu here is a way ou. You have he abiliy o escap
gain conrol o your career and your work day. Te rs
can creae a saisying work lie.
Jason resolved o ake he iniiaive and make a
bankrupcy atorneys oce one day, he decided o
company across he hall and ask abou soware dev
He was old by he hiring manager ha an opening
would be available in abou a monh.
Despie his lack o programming experience and
ook some risk upon himsel and oered o do he jo
opening was confrmed. Tey agreed. He learned eno
o keep he job and successully launched a career h
consisenly earn a six-fgure income while doing w
and enjoyable.
Jason believed in himsel and condenly approach
a calculaed risk and creaively closed he deal. Evecapive mindse isn exacly like Jasons, don be
move orward. Begin o consider possibiliies ha m
a Grea Escape.
One can never consent to creep when one eels the im