Selling You Introduction

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    The Illustrated Guide to

    Selling

    YoYour WCustom Des

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    Praise or Selling You

    Selling You arms you wih he knowledge and condence

    rus wih h iring managers and prospecive cusomers.

    Joseph Grenny, Co-auhoInuencer, Crucial Conver

    An enjoyable rideSelling You is packed wih uniqu

    saisying work.

    Proessor and Presiden, Naional

    Hard-hiting ideas in an easy-o-read and eneraining orm

    #1 New York imes besselling auhor o

    Selling Youwill change how you hink abou work. I pus

    how, when, and where you work. I is he re-examine, re-ch

    your sighs and your spiri.

    Auhor oCustomer Astonishment:10 Secr

    Johns SMAR selling principles helped me w ih he moiv

    rs key cusomers signed or my consuling sar-up. Tere

    men he sraegies in his book.

    P

    Praise forSelling You

    Selling You will make you think o your career in a whole new way. The principles, illustrations, and stories are right ontarget and can make a dramatic impact in your sel-marketing eorts.

    Steven R. Covey, author o The 7 Habits of Highly Effective Peopleand The Leader in Me

    Vibrant images and excellent sel-marketing tipsSelling You will put you in the drivers seat o your career.

    Daniel Pink, New York Times bestselling author o Driveand Free Agent Nation

    This book shows you how to determine and get the ideal job or you in any market. It can change your lie.

    Brian Tracy, author o Reinvention

    This is a great bookSelling You will inspire you and provide valuable tools to architect your career.

    Denis Waitley, author o The Psychology of Winning

    I youre trying to get more control over your career or grow your business, this is the right book. Its simple, visual, cutsthrough the fu, and tells you exactly what you should do.

    Robert G. Allen, bestselling author o Multiple Streams of Income

    US $19.95

    The Illustrated Guide to

    Selling

    YouYour Work LifeCustom Design John Boyd, technology sales veteran, shows you how to use street-tested

    sales techniques to get the job and the lie you want. I you eel a longingto make a change, learn how to attract work opportunities that are aligned

    with your personal and proessional goals. Find out how to sell and market

    yoursel in any economy.

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    John Boyds approach o sales is world class. We have beneed on a daily basis rom he

    SMAR sales sysem ha he developed.

    Alan Davidson

    CEO, Cusomer Elie

    Johns sraighorward, ocused, personal selling model helped me land he exac job I car ved

    ou. I acually enjoyed he process. I do no ear losing my job knowing i I had o, I could doi again.

    Rhet Barney

    Selling You is ull o he principles and conceps we all need o nd sais ying work. From help-

    ing is readers change rom a W-2 o a business perspecive, o he amazing illusraions o help

    is audience capure and inernalize is message, his book is a mus read.

    Ken Kauman

    Founder and CEO, CFOwise, Besselling Auhor, Impac Your Business

    Johns principles or seeking an opimum work lie has played a signican role in shaping

    my career pah. His ideas helped me land my rs ull-ime sales job in nancial services ou

    o college. I increased my salar y a year laer by 228% using Johns ree agency philosophy. Tis

    carried over ino my enrepreneurial venuresresuling in he ounding and sale o hreeechnology sar-ups.

    Chad Fullmer

    The Illustrated Guide to

    Jo

    Sellin

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    o my Moher,

    who has he courage o a housan

    Te Illusraed Guide o Selling You: Cusom Design Your Work Lie

    Copyrigh2011 by John Boyd

    All righs reserved.

    BookWise Publishing

    Sal Lake Ciy, Uah

    www.bookwisepublishing.com

    No par o his book may be reproduced or ransmited in any orm by any means, elecronic or mechanical,including phoocopying, recording or by any inormaion sorage and rerieval sysem, wihou specic w ritenpermission rom he publisher. Te scanning, uploading, and disribuion o his book via he Inerne or viaany oher means wihou he permission o he publisher is illegal and punishable by law. Please purchase onlyauhorized elecronic ediions and do no paricipae in or encourage elecronic piracy o copyrighed maerials.

    Book Design by Paul Killpack, Highland, Uah

    Library o Congress Caaloging-in-Publicaion Daa: Pending

    Library o Congress Conrol Number: 2011901399

    Te Illusraed Guide o Selling You /John Boyd

    ISBN 978-1-60645-060-4

    10 9 8 7 6 5 4 3 2 1

    Prined in he Unied Saes o America

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    Acknowledgements

    I sared working on his book abou seven years ag

    on i wice. I have many people o hank or helpin

    Karen, my wie and riend or he pas weny y

    edior, and cheerleader hroughou he process. helping me o unangle my houghs and ge he

    orm. Tis is parly her book.

    Mike Bohman creaed all o he illusraions. Wi

    vision, he conceps have come o lie. Paul Killpac

    design o he book cover and inerior. His clean a

    my inen perecly.

    Im graeul or he ediors o Precision Ediing

    Cisneros or helping me o express mysel in

    Chrisoersen o BookWise Publishing len m

    producion alen and gave me he coaching and

    o nish he projec. Tanks o Meagen Bunen an

    he BookWise auhors, or giving me energy and m

    Alan Davidson helped me o crysallize many o h

    his encouragemen and ediing conribuion have

    Kris Boyd, my broher and business parner, or

    Im graeul o my aher, who has been my lie

    personal menor.

    Celesa Davis is he prooypical auonomous ag

    her career on her erms. Her ediing inpu was in

    Fullmer and Brad Jensen or heir infuence on

    managemen over he years. My children have als

    his bookhey inspire me o be a beter person.

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    Table o Contents

    Introduction

    Autonomous Agent

    Cog in the Machine

    Back to the Farm

    Cubicle Captivity

    The Great Escape

    My Great Escape

    Think Like a Sel-Contained Business

    Sculpt Your Career

    Daniel P ink s Declara tion o Independence

    SMART Selling

    SMART Speak

    The Magic o Human Interaction The Human Connection Flash Point

    Cut Through the Noise

    Make Direct Contact

    Make Your 10-Second Pitch

    Manage and Multiply Your Connections

    Get People Out o the Ofce

    Questions ar e the Fuel or Building Trus t

    Use Sel-Interest to Your Advantage

    Show Your Cards

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    SMART Relax

    Youre Not in a Hurry

    Humanize t he O rganization

    Humanize the Manager

    He Needs You as Much as You Need Him

    Peek Behind the Curtain

    Ride Out the Cycle

    Embrace the Struggle

    See the Bigger Picture

    Creative Expression

    Do Your Best and Heave the Rest

    Dont Force It, the Stars Must Be Aligned

    SMARTTestTest, L earn, A djust

    Assumptions in a Vacuum

    Blanket Statements

    Fools Kryptonite

    Doubting Specter

    Creative Problem Solving

    Everything is Negotiable

    Better to Ask than to Wonder

    Always Counter Oer

    Conclusion

    About the Author

    SMART Move

    Maintain Consistent Activity 45

    Stake Your Claim 46

    Take Risks 49

    Give Ego a Time-Out 50

    Failure by Deault 53

    Playing It Too Sae 54

    Learned Helplessness 5 7

    Mud Bog 58

    Changing Trains 61

    Diversiy Your Portolio 6 2

    SMART AttractAttract, Dont Persuade 65

    Become a Proud Cratsman 6 6

    Catch the Vision o Your Potential 69

    Expert Knowledge Creates High Value 70

    High Value Creates More Leverage 73

    High Value Creates More Choices 74

    High Value Leads to More Confdence 77

    Continually Increase Your Value 78

    Resist the Box 81

    Base Your Pricing on the Impact o Your Contr ibution 82

    Maximize Income Per Hour 8 5

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    SellingYou

    Introduction

    Josh makes $120,000 a year and haes his job. Hes

    who sis in a cubicle en hours a day wriing code. H

    or his ime in 15-minue incremens and he eels

    looking over his shoulder. He loves creaing sowarover how he spends his day makes him resenul. W

    job, his usraion is obvious. He eels rapped.

    Mos o us will spend a signican porion o our im

    as much as eighy percen o our waking hours hro

    one o he greaes opporuniies or happiness and

    like Josh, a source o rusraion and misery.

    Research has shown ha we have a basic psycholog

    our acions are reely chosen. In oher words, emoi

    ongoing eelings o auonomy. Auonomy means h

    are sel-deermined and are in line wih our ineres

    Te lack o his sel-deerminaion is a srong predi

    such as rusraion, helplessness or h opelessness. Ha

    day can be a signican source o disconen.

    Troughou my career, I have ried o creae a work

    largely sel-chosen and are aligned wih my ineres

    liesyle has conribued grealy o a sense o person

    Te process o successully cusomizing my own car

    help ohers creae a work lie ha gives hem greaer

    ulllmen.

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    SellingYou

    2

    All truly wise thoughts have been thought alreadyto make them truly ours, we must think them over

    take rm root in our personal experience.

    Te biggest mistake that you can make is to believe

    somebody else. Job security is gone. Te driving o

    fom the individual. Remember: Jobs are owned

    your career!

    Wha belies do you have abou work? How do you nd i or creae i? Wha

    are you worh o employers and how do you marke yoursel o hem?

    As I help you o answer hese quesions, I will explain specic principles ha

    have inspired me and many ohers o proacively seek ullling work and increase

    personal happiness. Some o he ideas you will have heard beore and ohers will

    be new; all will be uniquely conveyed hrough he lens o my own experience.

    My goal is o assis you in dening and creaing your preerred work siuaion.

    In addiion, I wan o help you gain he condence o ake more conrol o

    your curren job search, and ulimaely your whole career.

    Te rs secion will challenge you o redene how you hink o yoursel and

    wha you are oering o he markeplace. Te remaining ve secions w ill ake

    you hrough my SMAR selling model ha will show you how o approach

    your job search like a sales process.

    Included in he conceps are insrucions or aking acion oward your goals,

    as well as ideas or avoiding obsacles ha migh sop you rom moving oward

    he changes you desire. By applying hese principles, you will increase your

    abiliy o sell yoursel eecively, develop he career o your choice, and nd

    happiness in ha pursui.

    For simpliciy, I will assume in he ex ha you are a job seeker engaging in a

    job search. Please noe, however, ha hese principles are equally relevan o

    reelancers, enrepreneurs, salespeople and anyone who wans o own heir

    career. You can exchange comparable erms reely, such as conracor job oer,

    sales meeing or inerview , and clienor hiring manager , depending on your

    paricular siuaion.

    Each concep is associaed wih a ull page illusraion, and many include a

    sory. All o he sories are rue, hough some o he names have been changed.

    Tese images and anecdoes add clariy o he conceps. Hopeully, he ideas

    in he ollowing pages will moivae you o ake chances, make changes, and

    cusomize your work lie.

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    4

    SellingYou

    Autonomous AI wan o ask you o hink in a way ha may requir

    rom your curren perspecive. Tink o yoursel

    agen who has he abiliy o clearly dene your ide

    condence o make i happen.

    Why? Because you mus believe ha you have he p

    experiences beore you will be able o ake conrol

    no believe you have some conrol, you are unlikely

    you desire i.

    Being an agen o your career means aking person

    choices. Insead o passively acceping your circ

    auonomy o acively seek he changes you desire.

    I you have he mindse o an auonomous agen

    proacively creae your ideal career. Wheher you

    independen business owner, perceiving yoursel h

    o conrol how you oer your services, charge or as an individual worker.

    See i hese conceps inspire you o a more independ

    yoursel and your work . . .

    Te great and glorious masterpiece o man is to kn

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    6

    SellingYou

    Cog in the Machine

    Troughou hisory, people worked in small owns or villages as independen

    armers, shopkeepers, and blacksmihs, ec. Resourceulness and ingenuiy,

    combined wih hard work, made people producive and successul.

    Wih indusrializaion, corporaions began o dominae many o he worlds

    economies. ime clocks, policy manuals, and managed processes began o

    diminish individual iniiaive.

    Insead o being small, auonomous eniies, individuals became dependen,

    generic componens o he corporae srucure. As a resul, workers began o

    eel like heir ideniy was absorbed by he corporaion and ha heir individual

    eors had litle impac on he companys producion or progress. Tey became

    cogs in a corporae machine.

    Many eel he same oday.

    I want my identity back. I dont want to be known as the CEO o AOL

    ime Warner . . . Im my own person. I have strong moral convictions.

    Im not just a suit. I want poetry back in my lie.

    Gerald Levine

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    SellingYou

    8

    I you dont design your own lie p

    into someone elses plan. And gue

    or you? Not much.

    Back to the Farm

    Forunaely, changes in inormaion echnology are

    individual workers, o ake more conrol o our car

    any ime, in any locaion.

    A graphic designer in Chicago can work on a proj

    An American exchange suden in China can make

    Los Angeles.

    Were reurning o our m ore enrepreneurial, preI

    us aren armers or radespeople, bu we can hink

    rea our work lives as hey did.

    More han ever, you have he abiliy o be he

    you embrace and uilize your auonomy. Lik

    you are in conrol o wheher you work har

    and ail.

    Accep ha he responsibiliy o cr

    wih you personally. Use your creaiva unique producYouha you

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    10

    SellingYou

    Cubicle Captivity

    Maybe youve been laid o and canno nd a job. Or youre working, bu aren

    making enough o pay he bills. Or you go o work and eel like your alens are

    no ully uilized.

    I so, you are in cubicle capiviy. You eel rapped and have litle hope. Capiviy

    is miserable. I you say in a siuaion like his or long, your happiness and

    moivaion will decrease.

    Jason was working as a language ranslaor abou en years ago. He was

    making $15 an hour and was bored wih his job. He was also in he process

    o declaring bankrupcy because o an invesmen ha wen souh. Tough

    he knew he could do beter, he didn have a college degree and el like his

    opions were limied.

    Is easy o eel like Jason, even i your circumsances are dieren. When you

    don like your work siuaion, and you don know how o make a change,

    eelings o discouragemen can be overwhelming.

    I you want total security, go to prison. Tere youre ed, clothed,

    given medical care and so on. Te only thing lacking . . . is feedom.

    Dwight D. Eisenhower

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    SellingYou

    12

    The Great Escape

    Bu here is a way ou. You have he abiliy o escap

    gain conrol o your career and your work day. Te rs

    can creae a saisying work lie.

    Jason resolved o ake he iniiaive and make a

    bankrupcy atorneys oce one day, he decided o

    company across he hall and ask abou soware dev

    He was old by he hiring manager ha an opening

    would be available in abou a monh.

    Despie his lack o programming experience and

    ook some risk upon himsel and oered o do he jo

    opening was confrmed. Tey agreed. He learned eno

    o keep he job and successully launched a career h

    consisenly earn a six-fgure income while doing w

    and enjoyable.

    Jason believed in himsel and condenly approach

    a calculaed risk and creaively closed he deal. Evecapive mindse isn exacly like Jasons, don be

    move orward. Begin o consider possibiliies ha m

    a Grea Escape.

    One can never consent to creep when one eels the im