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Seminar – Contracts on the Seminar – Contracts on the Internet 2006 Internet 2006 CÓRDOBA 16 Y 17 DE CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006 NOVIEMBRE DE 2006

Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

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Page 1: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

Seminar – Contracts on the Internet 2006Seminar – Contracts on the Internet 2006

CÓRDOBA 16 Y 17 DE NOVIEMBRE DE CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006 2006

Page 2: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

Seminar – Contracts on the Internet 2006Seminar – Contracts on the Internet 2006

Part A: Presentation of the eCommerce Part A: Presentation of the eCommerce Contact Point GermanyContact Point Germany Legal background Tasks and activities Figures of 2005 and development in 2006

Part B: Online Subscription CasesPart B: Online Subscription Cases Definition Legal situation Cooperation with the German

Wettbewerbszentrale

Page 3: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

Part A: The eCommerce Contact PointPart A: The eCommerce Contact Point

Founded in 2003Founded in 2003 Art. 19 IV eCommerce DirectiveArt. 19 IV eCommerce Directive

Tasks: Tasks: To inform To forward to the correct contact person

Page 4: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

Network of eCommerce Contact PointsNetwork of eCommerce Contact Points

Page 5: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

Increase of Information RequestsIncrease of Information Requests

82

306321

2003 2004 2005

Page 6: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

Topics of InterestTopics of Interest

Themenschwerpunkte der Anfragen

22

2

2

3

3

5

8

12

26

30

31

46

131

Sonstige

Statistik eCommerce

Online-Mietvertrag

Online-Dienstleistung

Impressumspflicht

Spam

Online-Adressverzeichnis

Aufbau Onlineshop

Dialer

Online-Abonnement

Onlinebuchung

Internetauk tion

Kauf im Onlineshop

Page 7: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

Activities in 2006Activities in 2006

Online subscription casesOnline subscription cases ODR Workshop „ODR in Europe“ in ODR Workshop „ODR in Europe“ in

October 2006October 2006 Brochures: „Shopping Online“ in 2005Brochures: „Shopping Online“ in 2005

„„Sicher Surfen“ in 2006Sicher Surfen“ in 2006

Page 8: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

Part B: Online subscription casesPart B: Online subscription cases

Use of misleading terms like „gratis“ „100 Use of misleading terms like „gratis“ „100 sms included“, „test stage“ or „trial sms included“, „test stage“ or „trial subscription“subscription“

How to attack the contract: How to attack the contract: Expression of will Rescission from the contract Revocation

Page 9: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

Competition LawCompetition Law

Law against Unfair TradingLaw against Unfair Trading Cooperation with the German Cooperation with the German

Wettbewerbszentrale „Control Centre Wettbewerbszentrale „Control Centre against Unfair Competition“against Unfair Competition“ Launched in 1912 Handling more than 20 000 complaints every

year Aim to improve and observe fair competition

Page 10: Seminar – Contracts on the Internet 2006 CÓRDOBA 16 Y 17 DE NOVIEMBRE DE 2006

eCommerce Contact Point GermanyeCommerce Contact Point Germany

Euro-Info-Verbraucher e.V.Euro-Info-Verbraucher e.V.

Susanna MünstermannSusanna Münstermann

eCommerce Verbindungsstelle DeutschlandeCommerce Verbindungsstelle Deutschland

Tel.: (+49) 7851/991 48 19Tel.: (+49) 7851/991 48 19

[email protected]@euroinfo-kehl.com

www.ecommerce-verbindungsstelle.dewww.ecommerce-verbindungsstelle.de