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Ohio REALTORS® 109th Annual Convention & EXPO
Cincinnati, Ohio
September 16, 2019
CE CLASS SESSION Seven Things Your Team Needs to Know
Right Now 3:15 pm – 5:15 pm (2 Credit Hours)
INSTRUCTOR(S): Bubba Mills
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Presented by Bubba Mills, CEO
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1. Text “BUBBA” to 64600
Keeping Up With BubbaIt’s as EZ as…
2. Follow the Link
3. Save to your phone
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1We are on a mission
Clearly defined vision and mission statements are the compass that gives your business direction over the course of a long (and often winding) journey.
Vision & Mission Statements
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Vision Statements
This is your big picture idea or long-term goal.
The concept you want your name and business to be associated with.
What you want them to think of when they think of you.
YOU
THEM
Vision Statements
Short and concise enough to be easily remembered and repeated.
Should be challenging enough to require commitment and growth.
Describes where you’re going, not where you are.
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Vision Statements
Questions that might be helpful:
What is my ultimate goal for the business? Who do I want to be?
What change do I want to see in the world around me?
What do I want community perception of my goal to be?
Why did I get into this business?
Why is this work important?
Mission Statements
The actions that move you toward your big picture idea or long-term goal.
How you will meet the need or supply your service.
What you will do today to make the future a reality.
LET’S GO!
YOU
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Mission Statements
Should be specific and practical, not vague or dreamy
Where the vision is mentality, the mission is your action plan
Provides focus and direction for your team’s daily operations
Mission Statements
Questions that might be helpful:
Who do I want to serve?
Who would most benefit from what I have to offer?
How will I meet the needs of my clients?
How can my vision affect the change I want to see?
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Vision/Mission Statements
Vision: A world where everyone has a decent place to live
Mission: Seeking to put God’s love into action, Habitat for Humanity brings people together to build homes, communities and hope.
https://www.hfhsloco.org/about/history-of-habitat-for-humanity/
Vision/Mission Statements
Vision: The ultimate goal of Special Olympics is to help persons with intellectual disabilities participate as productive and respected members of society at large
Mission: The mission of Special Olympics is to provide year‐round sports training and athletic competition in a variety of Olympic‐type sports for children and adults with intellectual disabilities.
https://resources.specialolympics.org/Topics/General_Rules/Article_01.aspx
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2Values are
non-negotiable
Core ValuesThe Core Values you choose are the soil you plant in. Choose wisely & they will help you grow.
Direction & Principles
Guide Hiring Decisions
Course Correction
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Your values and behavior shape your team culture and business philosophy.
Your team is generally the face of your company to your clients, prospects, and larger community.
It all begins with YOU.
This time, it IS all about you
Clients FirstHave a Servant’s Heart
Welcome ChangeEmbrace ChallengesHave a Decided HeartChoose to be Happy
Seek WisdomPersist Without Exception
Corcoran Core Values
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“The same culture that draws people to you,
keeps them with you.”
CULTURE THAT KEEPS
@RealBubbaMills
#BubbaSpeaks
3Leadership is
behavior, not position.
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The 4 Natural Powersof a Leader
You have the power to go to work each day and express the Absolute Best within yourself. And you need no title to do that.
Adapted from “The Leader Who Had No Title” by Robin Sharma
Express Your Best
Where are you avoiding personal responsibility or playing the victim?
List 5 daily leadership goals for yourself, and determine to exhibit them over the next 7 days.
Adapted from “The Leader Who Had No Title” by Robin Sharma
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You have the power to inspire, influence, and elevate each person you meet by the gift of a great example. And you need no title to do that.
The 4 Natural Powersof a Leader
Adapted from “The Leader Who Had No Title” by Robin Sharma
Be A Great Example
Think of the person who has had the biggest influence on you. What are 3 things that made them so special?
List 3 ways you can implement those beliefs, behaviors, or ways of being into your work and home life starting today?
Adapted from “The Leader Who Had No Title” by Robin Sharma
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You can passionately drive positive change in the face of negative conditions. And you need no title to do that.
The 4 Natural Powersof a Leader
Adapted from “The Leader Who Had No Title” by Robin Sharma
Drive Positive Change
What is the single biggest opportunity to lead positive change in your organization? And why are you resisting it?
List the 3 biggest rewards that will come if you step up and support or initiate the change.
Adapted from “The Leader Who Had No Title” by Robin Sharma
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Now that you know the truth about leadership, you can treat all stakeholders with respect, appreciation, and kindness. And you need no title to do that.
The 4 Natural Powersof a Leader
Adapted from “The Leader Who Had No Title” by Robin Sharma
Drive Positive Change
What are 5 things you can begin doing now to refuel your inner leader and step up to the next level (in mind, body, emotions, and spirit)?
Schedule time to execute these 5 goals during the next 7 days. Make it happen!
Adapted from “The Leader Who Had No Title” by Robin Sharma
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4Communication creates culture
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For better or worse, we are always communicating something.
As professionals in a service industry, we have an obligation to strive for excellence in communication.
Communication
Team Dynamics & The DISC in Communication
Every one of the “Five Dysfunctions of A Team” could be improved or even
avoided altogether by more effective communication.
Absence of Trust
Fear of Conflict
Lack of Commitment
Avoidance of Accountability
Inattention to Results
“The Five Dysfunctions of a Team” by Patrick Lencioni
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Didn’t you hear what I just meant?
Sender
What you MEAN
Message
What you SAY
Receiver
What your
listener HEARS
Filtered through DISC & Experience
5Goals lead to growth
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SETTING GOALS
Setting SMART Goals
SpecificMeasurableAchievable
RelevantTimely
Clearly StatedDefine SuccessReality CheckValues AlignmentAssign Due Date
SHORT-TERM6 months
MID-TERM1 year
LONG-TERM5 years
What needs to be implemented, fixed, or avoided now? What needs to happen to accomplish this year’s goals?
BUSINESS OBJECTIVES
What are real‐world, practical steps to move forward on your larger vision?
Dream BIG! What do you want the future to look like? Lay it out and start setting goals that will make it a reality.
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LONG-TERM5 years
PERSONAL OBJECTIVES
PERSONAL
FAMILY SPIRITUAL
OTHERSOCIAL
ALWAYSLEARNING
Only a mediocre person is always at his best.
W. Somerset Maugham(British Writer)
6You are
accountable for your success
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DAILY ACTIVITY RECORD
TIME MANAGEMENT
IDEAL WEEKLY
SCHEDULE
TIME MANAGEMENT
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TELE-PRO SNAPSHOTMinutes Called: 3,050,903
Commission per Hour: $4,982.40
7Serving people is our bottom line
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Your community doesn’t care that you want to sell houses; they care about what is best for their family.
Your mission is to show them that YOU ALSO care about what is best for their family and the community as a whole.
PERSPECTIVE
WHY NON-PROFITS?
Resources:Because you CAN
Responsibility:Because you SHOULD
Reality:Because there’s a NEED
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Bankers
General Contractor
PlumberElectricianEngineer
HVAC
LowesHome Depot
MenardsAce
Architect
InteriorDesigner Attorney
Churches
YOUYour Vision
Your Mission
CONNECTIONS
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1. Text “BUBBA” to 64600
Keeping Up With BubbaIt’s as EZ as…
2. Follow the Link
3. Save to your phone
@CorcoranCoaching
@RealBubbaMills
www.CorcoranCoaching.com
800-957-8353
What was that thing you said?
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