September 2009

September ’09 7The PLANNER

You need to establishclear benchmarks

It’s an age-old problem. Managers intu-

itively know that providing staff with

specialized training makes them more

proficient, helps increase confidence and improves the bottom

line. So, you might ask, what is the problem? The answer is sim-

ply they can’t prove it. And, proof is what’s needed in order to

justify the time and cost of providing training.

The challenge of creating a ROI for training is that it needs

something to be compared to, and without the ability to know

what the training investment is being compared to, calculating

the ROI is next to impossible. The root of the issue is the estab-

lishment of benchmarks. Here is where many exhibit managers

fall down in their ability to collect meaningful data from their

exhibit experiences and to use that data to establish a benchmark

from which future performance is compared.

Here is an example of a few of the bits of data that should be

included in a post-show statistical analysis:

SALES CYCLE

This calculation of the average time it takes once your sales

folks have met someone to the time it takes that contact to make

a decision. This is an important number because once it is

defined, it helps your booth staff focus on the right people.

AVERAGE TIME TO CONVERT A VISITOR TO A LEAD

This is important because it helps your booth staff determine the

length of a booth presentation and helps them manage their time.

AUDIENCE PROFILE

You need to have a breakdown of the audience at any event

to determine if there is a match between who is attending and

the profile of your target contact (that is the person most likely

to turn into a high quality lead) that you should have created

ahead of time.

SUCCESS RATIO

Success ratio answers the question, “If you gave one of your

staff 10 good quality leads, how many of these leads will be con-

verted into a sale in the next 12 to 18 months?” The challenge is

that when you measure ROI the number is often distorted

because actual sales take time depending on your sales cycle.

However, knowing what the success ratio is helps you put real

numbers to short-term success.

PAST PERFORMANCE

Knowing what you have accomplished in similar situations

can provide a guideline for what you can realistically expect in

the future.

LEAD INFORMATION TECHNOLOGY

Another crucial bit of information is hidden in the tools you

have provided your booth staff to help them succeed. One of

these tools is some mechanism for collecting and recording con-

sistent contact information. This can be electronic, manual or a

combination of both.

BENCHMARKS

Now you are ready to create benchmarks to measure the

effects of training. For example, let’s assume that at an average

event your staff, over a period of two days, can collect 20 quality

leads. The improvement on this rate is the standard you use to

measure the investment in training. Your training budget now

comes with an objective that says, “If everything else is equal and

the only thing I will invest in is training, then we should realize

a 15% increase in the number of leads obtained at an event.

MEASURING TRAINING

In this case the 15% was an assumed number; in your case the

best way to come up with a realistic projection is to get your staff

involved in setting the expectation. Ask them what they need and

what you can expect when you provide it. Then, measure the effects

of that decision on the benchmark you have already established.

In this age of accountability for marketing and training budg-

ets, the need to prove that the investment actually has a payoff

has never been greater. The trick is to get into the habit of col-

lecting data on your performance and then do something with it.

• • •

Barry Siskind is North America’ foremost trade and consumer show

expert. Visit his Web site: www.siskindtraining.com or e-mail him at:

[email protected].

How do you evaluateexhibition personnel?

BY BARRY SISKIND

8 September ’09The PLANNER

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Creating safe passwordsWe are besieged with media accounts of hackers, identitytheft and computer security breaches but there are simple steps you can take to help prevent e-crime.Managing Editor Leo Gervais examines the issue.

How to avoid pitfallsWe’ve all been there: The crises mount and we wonderhow we could have avoided them. Senior planner SandyBiback explains how to plan for the inevitable.

Why a pre-con is a necessityThe purpose of the pre-con is to gather all the key stakeholders together on site and focus on both thebig picture, and identify any possible areas of concern toget a clearer vision of what needs to be accomplished.Don Murray’s article puts the issue into perspective.

Toronto Venues Guide 2010It’s hard to argue against Canada’s largest city as thepremiere destination for meetings and events. ThePlanner is proud to once again provide our loyal readerswith THE definitive venues guide for TO.

THEPLANNERMANAGING EDITOR Leo Gervais [email protected] EDITOR Camille Lay [email protected] ARTIST Matt RiopelSALES James Paulson [email protected] Patricia LemusCONTRIBUTERS Sandy Biback, Bruno Daigle, Cynthia Fell, Don Murray,

Barry Siskind, Sharon Worsley

PAP – Registration No. 111100We acknowledge the financial support of the Government of

Canada through the Publications Assistance Program of theDepartment of Canadian Heritage toward our mailing costs.

The Planner is distributed to professional meeting and event planners across Canada.

What Dr. Seuss would say

We are being bombarded every day with nano this and

micro that, Gigabytes and iThings. The world, in some

ways, seems so much more complicated these days. However, if

we really take a look, it’s all a bit like Dr. Seuss.

Without further ado, here’s a little prose with apologies to the

great Doctor, who never cured any medical conditions except

frowns and boredom.

A Twitter, a Tweeter

What could be sweeter?

Than little things that sing and ring

And make our worklives so much neater

But is it all bliss?

Or just a cold, techno kiss?

Cold and askew, with no me or you

Just E-thingy echos that seem to persist

And, meanwhile, all the while

Life’s just one big Internet turnstile

But all we REALLY need, all we need indeed

Is a friend, a smile and a life worthwhile

Dr. Gervais

T H E I N T E R N A T I O N A L E D I T I O N

In th is Issue


BY LEO GERVAIS

Passwords have been used for cen-

turies. Sentries posted at castle doors

or in front of tents would ask passers-by

for the secret word that would gain them

access to the monarch or leader they want-

ed to see. Today, anyone who works on a

computer will also use passwords (often

better described as pass codes) to gain

entry to a variety of Internet-based things

such as e-mail accounts, Websites, sensi-

tive company files and even bank

accounts.

So why is it important to create hard to

break passwords? Consider the following

U.S. statistics:

•1 in 3 workers jot down their comput-

er password, undermining their security.

–Nucleus Research and

KnowledgeStorm, November 2006

• The average cost of insider data

breaches is $3.4 million per business

per year.

–Ponemon Institute/ArcSight,

September 2006

20% of consumers terminated a rela-

tionship with a company after being noti-

fied of a security breach.

–Ponemon Institute, December 2005

Your passwords aren’t very secure. Do

you use the same or similar passwords for

several different important sites? If you do,

you’re not alone—one recent survey found

that 50 percent of people online use the

same password for all the sites they visit.

Do you change your passwords often?

Probably not – more than 90 percent of

people don’t. If one of your accounts falls

to a hacker, will he find enough to get into

your other accounts? For a scare, try this:

Search your e-mail for some of your own

passwords. You’ll probably find a lot of

them, either because you've e-mailed them

to yourself or because some Web sites

send along your password when you reg-

ister or when you tell them you’ve forgot-

ten it. If an attacker manages to get into

your e-mail, he’ll have an easy time access-

ing your bank account, your social net-

working sites, and your fantasy football

roster. That’s exactly what happened

recently at Twitter, an event widely cov-

ered by the media.

There was a time not so long ago when

people would write their bank card

Personal Identification Number (or PIN)

on the back of their card. Today, the vast

majority of people understand why that is

not such a great idea.

However, when it comes to computer

passwords, people are amazingly careless.

Ask yourself this question: Have you ever

used 1234 as a password? How about a

family member’s name? Or how about any

regular word in the English language?

Hackers use programs to spit out these

types of words or combinations all the

time to uncover passwords so people need

to be a lot more careful and conscious of

their passwords.

A simple way to ensure better security

is to choose a password that doesn’t con-

tain a readable word – experts have found

most passwords have a pattern. Mix

upper and lower case. Use a number or

symbol in the middle of the word, not on

the end. Don’t just use 1 or !, and don't use

symbols as replacements for letters, such

as @ for a lowercase A—password-guess-

ing software can see through that trick.

And of course, create a few unique pass-

words for your different sites.

USING MNEMONIC PHRASES

Many experts suggest a mnemonic

phrase (mnemonic means aiding or meant

to aid one’s memory, from the Greek word

for mindful).

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Learn how to create more securepasswords to protect your info

*

September ’09 11ThePLANNER

Start with an original but memorable phrase. Let’s use these

two sentences: I like toast with jam for breakfast and My first

dog was Dawson.

MAKE IT PERSONAL AND UNIQUE

The phrase can have something to do with your life or it can

be a random collection of words—just make sure it’s something

you can remember. That’s the key: Because a mnemonic is easy

to remember, you don't have to write it down anywhere. (If you

can’t remember it without writing it down, it’s not a good

mnemonic). This reduces the chance that someone will guess it

if he gets into your computer or your e-mail. A simple mnemonic

can be turned into a dramatically difficult password.

Second, turn your phrase into an acronym. Be sure to use

some numbers and symbols and capital letters, too. I like toast

with jam for breakfast becomes Iltwj4b, and My first dog was

Dawson becomes M1dwD.

These mnemonic passwords are simple to remember, but they

contain no guessable English words. You can even create pass

phrases for specific sites that are coded with a hint. A sentence

like It’s 35 degrees in July, so I use Yahoo! lets you set a new

Yahoo! password every month and still never forget it:

I350diJsiuY (Note: I multiplied the temperature by 10 for an

added level of complexity!)

IT TAKES NO TIME AT ALL

Creating your unique mnemonic passwords takes only a few

minutes (you only need four or five of them) and will help you

prevent security breaches and identity theft. It’s okay to re-use

passwords on sites that don’t need a lot of security (a free on-line

magazine subscription for example).

So get creative, create some new passwords and relax

knowing you have taken a proactive step to being more security

conscious.

Be creative when choosing your passwords A few handy tech tips

1. When writing e-mails, here are a few simple ideas toremember:

• Use the subject line for clarity and put the Big Lead UpFront (the BLUF method).

State the main point in the first sentence so folks don’thave to guess what you’re trying to say.

2. When using Word, you can turn selected text to all cap-itals or back by using Ctrl+Shift+A (If you use a Mac, tryShift+Command+A).

3. If Twittering and texting have you perplexed, decodingemails from younger staff members may have become aHerculean task. To become a master of the short form, here’sa short primer for the unitiated:NMP: Not my problemGFTD: Gone for the dayFYEO: For your eyes onlyBI5: Back in five minutesDEGT: Don’t even go thereBIL: Boss is listeningKUTGW: Keep up the good workCID: Consider it doneNRN: No response necessary

Using the iPhoneIt’s hard to imagine a planner who hasn’t heard of the ubiq-

uitous iPhone, the planet’s hottest tech offering from the goodfolks at Apple. Managing Editor Leo Gervais is using one nowand reports the following: “I had a Blackberry and I canreport that the iPhone is more than comparable. The issues Ihave had so far are the touch keypad took a lot of gettingused to, you need to learn to manage the battery use and definitely get a titanium holder if you have any young children.”

“There are no problems,

only solutions.”

Man Ray

Try telling Man Ray’s quote to a plan-

ner who is trying to squeeze 100

more people into a room because

the Board president forgot to tell the planner about the addition-

al guests for lunch!

The idea of eliminating as many pitfalls as possible starts at

the very beginning, when you are all sitting around determining

your objective, who you want at the event and what your budg-

et is (or isn’t these days!). Have a look at your history – what was

good, what wasn’t so good? What new ideas can you move for-

ward? How were on-site crises handled?

Begin at the beginning – ensure your RFP to the venue is as detailed

as you can possibly make it. Don’t forget to include such things as:

• Dates

• Numbers (of guests)

• Meeting space required (Don’t forget about office space, a 24-

hour hold for setups, speaker rooms, and so on)

• Bedrooms required (be honest – hotels check with each other

• Emergency/security information you want from the venue

• How do they handle special needs

• What about all their sustainability beliefs

• Other companies that may be in house the same time as your

company

• ANYTHING that you need to know before even going on a site

inspection

ABOUT THE SITE INSPECTION

Which brings us to the site inspection. It’s beyond enough space,

pleasant bedrooms. It’s about how the staff interacts with you, with

other guests, and with each other. All this gives hints on how you,

your guests and your suppliers will be treated while on-site. I have

a 14-page inspection checklist that I know can be added to. I send

this out to the hotel before I come in for the site. What happens if

they can’t answer a question you have? Do they promise to get back

to you by a certain time and do they? What happens if you say you

want to see a bedroom that hasn’t been set aside as a showroom?

And so you have done all your homework, are now negotiat-

ing the contract. Have you really reviewed and understood the

attrition, cancellation and force majeure clauses?

Should your group not measure up, this can cost a whole lot

of money.

As you move forward, are you communicating regularly with

your team? And besides your team, are you communicating with

the venue, your major suppliers and yes, the speakers and the

delegates. You must be transparent.

Make sure you hold that pre-conference meeting with the

venue and your major supplier. My AV supplier is always in that

room. This is where you can head off any last minute crises.

Have you written a risk management plan that covers as many

situations as you can think of? Doesn’t have to be elaborate.

Simply two columns:

1. Crisis

2. How to respond

Do you have the local hospital, doctor, etc. listed? Do you

know how to evacuate the building and where to meet should

that happen? What will you do if a speaker doesn’t show up?

What if you, the planner gets sick?

Most of these crises have to do with the venue and will be cov-

ered by the venue staff – you need to address how your group

will dovetail into the venue’s plans.

AND SO, WE ARE ON-SITE.

What could possibly go wrong? Let me count the ways:

1. Mary Jane has developed an allergy to peanuts she didn’t tell

you about

2. Electrical goes out at the venue

3. A huge tie-up on the main street holds up your transportation

to the off-site venue

4. The keynote speaker takes ill

5. Three on-site registration personnel just don’t show up

6. Joe had his wallet stolen from his room

7. Tony broke his leg three days ago and the meeting room is too

far from his bedroom

I could go on and on but you get the idea. How do you fix it

all? With that risk management plan you put in place and, most

importantly, with excellent relationships with your suppliers.

COMMUNICATE, COMMUNICATE, COMMUNICATE

Think of your event/conference/meeting as a theatre produc-

tion. It must go on whether you are totally ready or not. Think of

all the actors as your team who interact with each other for a per-

fect execution. Think of all that can go wrong backstage and the

audience never knows about it.

How to avoid common pitfallswhen planning your events

*12 September ’09The PLANNER

BY SANDY BIBACK, CMP, CMM

Anticipate the unexpectedto prevent event crises

IN EVERY CRISIS, LEADERS APPEAR

WHO KNOW JUST WHAT TO DO.XAVIER EMMANUELLI, FRENCH POLITICIAN


When a crisis happens on-site, take a deep breath, determine

how serious it is and put a solution into action. Hopefully, you

have a response in your risk mangement plan. If not, work with

everyone to come up with something acceptable. And remember,

if they promised chocolate chip cookies and brought out oatmeal

raisin, how much of a crisis is this really? (Unless someone is

allergic to oatmeal and raisins—so, label the cookies).

MOST CRISES CAN BE DEALT WITH

And in the end, there is almost always something you forgot

to think of. What was the solution to the problem, on-site? Write

it down, add to it to your next risk management plan.

In closing, unless the crisis is life or death, it can be dealt with

and isn’t that part of the rush of our job? I know it is for me.

Tips for a Successful Meeting1. Understand your objective-make it measurable

2. Know who is coming to your event

3. Prepare a detailed budget

4. Review your history to help you move forward

5. Ensure you have a complete RFP

6. Do a thorough site inspection

7. Bring in your vendors early and understand they are part of

your successful team

8. Write a risk management plan before you go on-site and

share it

9. Be prepared for unexpected on-site issues and measure

their severity before jumping to conclusions

10. Be proactive, not reactive

11. Communicate, communicate, communicate

Sandy Biback is the founder of Imagination+Meeting Planners Inc.

and has over 30 years experience planning conferences and events. She

has never had a perfect conference but has always found a solution.

She has also designed educational courses at the college level and cur-

rently teaches at George Brown College, Seneca College and the

University of Nevada at Las Vegas. She is also a member of PCMA and

CanSPEP and is a widely quoted expert in the field of event planning.

She can be reached at: [email protected].

When a crisis happens,take a deep breath...


Business Speed Dating woos plannersA win-win idea fromThe Planner toboost local event bizBY CAMILLE LAY

More than 50 registered meeting and

event planners, 24 suppliers, 3 inter-

active activities, 8 discussion forums, 1

Nespresso coffee bar and a gong sounding

every 7 minutes…

Those were the ingredients that made

the first Speed Dating for Business Event

organized by The Planner on September 2

at the Hilton Montréal Bonaventure a huge

success.

A reader’s suggestion was the inspira-

tion for this event’s mission: to stimulate

the local meeting and event business

industry. The Planner is always looking to

inform its subscribers about suppliers’

new offers and trends in the industry.

What better way than to encourage face-

to-face meetings between planners and

suppliers so all participants could increase

their business opportunities.

Actual speed dating allows you to meet

your potential soul mate in few minutes while

The Planner’s business speed dating allowed

planners to meet a large number of potential

suppliers for their upcoming projects!

It was an alluring concept for the plan-

ners as well as for the suppliers: 7 minutes

to meet, create a real contact and develop

a business opportunity.

PLANNERS AND SUPPLIERS WERE

PLEASANTLY SURPRISED

A new concept, stimulating participa-

tion in the event business, a need to devel-

op good contacts in a down economy…

these were some of the very good reasons

for our participants’ enthusiasm in enjoy-

ing this unique professional event at the

Hilton Montréal Bonaventure.

Bruno Daigle, a professional coach and

speaker, banged the gong to get the ball

rolling and the lively meetings, forums and

entertainment activities started up in earnest.

SUPPLIERS TO DISCOVER

To give more punch and diversity to the

event, different suppliers were involved,

offering planners venues, hotels, restau-

rants, caterings, AV, entertainment,

tourism, travel, team-building, promotion-

al item companies and more.

A TESTIMONIAL

“Congratulations on the great organi-

zation of your first Speed Dating for

Business event. It’s a very effective way to

make business contacts with caterers, sup-

pliers and hotel staff… I really enjoyed the

experience.”

Julie Shink , Librex Group, Quebecor

AND GREAT DOOR PRIZES TOO!

The day ended by drawing lots, where

various event planners were randomly

chosen to receive the following prizes:

iPod (Avtec Professional Audio-visual

Services), a private dinner for 4 (Catering by

George), a Riedel glass set from the prestigious

centenary Canadian collection (Bell Center), a

gift certificate from Au comptoir du chef

(Centre Mont Royal), a hotel and restaurant

package for 2 (Château Bromont), a $1,000 gift

certificate valid for your next event (Gelber

Centre), a basket of body care products (Hilton

Montréal Bonaventure), one overnight stay

including breakfast for 2 guests (Hilton

Montréal/Laval), one Ambroisie certificate

including a 4-course meal, 1 overnight stay with

breakfast (Hôtel Mont Gabriel), one overnight

stay with breakfast and access to the executive

lounge (Hilton Québec), one overnight stay

and breakfast for 2 (Hôtel des Seigneurs

Saint-Hyacinthe), one gift certificate including

an overnight stay, breakfast and a whale cruise

(Hôtel Tadoussac), one carry-all sports bag

(Jordal Inc.), free passes for La grande vitrine

des conferenciers/formateurs, an overnight stay

for 2 with breakfast and a 4-course meal

(Le Grand Lodge Hotel), an overnight stay at

L’Auberge Saint Antoine in Quebec (Nat Raider

Productions Inc.), one Event Coordination

guide (Lyne Branchaud), two $100 gift certi-

ficates (Restaurant Magnan), one gift certi-

ficate including a night for 2, a 4-course meal, a

country breakfast and free access to sport activities

(Manoir Saint Sauveur), 2 automatic Essenza

espresso machines (Nespresso), a print by

Quebec artist Jacques Brousseault and one recipe

book of Les Chefs de la grande region de Québec

(Quebec Tourism Office), one romantic

overnight stay for 2 at the Crystal Hotel and Riz

en Folie rice pudding products (Riz en Folie),

2 ski tickets for the 2009-2010 season (Station

Tremblant Intrawest), a stay for 2 in Tremblant

including 2 nights, 2 breakfasts, 2 ski tickets

(Laurentians Tourism Office), 2 passes for the

SkyVenture experience in Laval (Laval Tourism

Office), and 2 plane tickets for travel anywhere

in North America (WestJet).

After the success of this first Speed

Dating for Business Event, The Planner

plans to hold more of them, so stay tuned!

Thanks to everyone who participated and

made this event such a huge success.

WestJet’s Kathryn McLean and NadjaLefebvre were all smiles at their table.

Enthusiasm among the participantswas the main ingredient of the event.


September 29 to October 1 Incentive Travel and Meeting ExecutivesThe Motivation Show, McCormick South, Chicago, Ill.Contact: www.motivationshow.com

October 12 - Canadian Thanksgiving

October 13MPI Winnipeg ChapterPut First Things First with Laurel Kidder from What’sNext? Contact: www.mpiweb.mb.ca

October 14The PlannerBusiness Speed Dating 5 to 7, Kosa Arts Centre,Montréal, Qué. Contact: www.theplanner.caTel. : (514) 849-6841 poste 331.

Octobre 15 MPI Calgary ChapterSocial Media event, Calgary, Alta. Contact: www.mpi-gcc.org

Octobre 15 MPI Montreal ChapterSite Visit Day in Montréal, Montréal, Qué.Contact: www.mpimontreal.com

October 25-27Association of Corporate Travel ExecutivesFall Global Education Conference, Hilton PragueHotel, Prague, Czech Republic.Contact : www.acte.org

November 11 - Remembrance Day

November 12-15 2009CanSPEPAnnual Conference, Innovation and Inspiration, TheWestin Nova Scotian Halifax Hotel, Halifax, NovaScotia. Contact : www.canspep.ca, Tel.: (905) 868-8008.

Do you want to publicize your event? Please send us ane-mail message at: [email protected]

LEVEL: EASY Solution, page 20

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Entertainment in the friendly skiesIn-flight entertainment (IFE) has grown by leaps and bounds

in the recent months. Where once we were ecstatic to have a

monitor in the back of the seat in front of us, now we expect a

good choice of movies (that we can pause and start when we

want), games and multiple audio options. There are so many

choices now because the storage capability has improved great-

ly. Interestingly, the most popular option on IFE systems is the

moving locator map and that has also advanced a great degree.

The new systems can provide flight data, zoom capability and

various resolutions.

There are a host of other new options on the technology hori-

zon. Here is a capsule of some of what is coming down the pike:

• Websites: Cached versions of websites will be uploaded at

the gate prior to take-off for passengers to surf onboard, elimi-

nating the need for a real time Internet connection. When the air-

craft reaches the next gate, the website is updated and the infor-

mation on page impressions downloaded. For example, an airline

might have a cached version of its site onboard for passengers to

check for connecting flights, change meal preferences, etc. This

info would then be downloaded on landing, allowing the airline

to collect details about the passenger as well as increase traffic

to its site.

• Connectivity: All aircraft are connected for operational rea-

sons, so why not provide Internet services for the passengers?

It would also allow other services to be offered, such as real-time

credit card purchases. The airlines will decide how to provide

Internet services, through laptops or the current IFE systems.

• Gaming: There are now hundreds of games to choose from,

and IFE providers are proud to offer the same types of consoles

you find on most gaming devices.

• USB: The new IFE systems all provide a USB for peripher-

als such as keyboards, mice and game controllers. You can also

view pictures and documents as well as charge various devices.

Streaming video will also be offered in the future.

• What does the long-range future hold: The fundamentals

never change: Safety, reliability, power weight and size. The air-

lines are pushing suppliers to keep on improving on these areas,

as well as power consumption. Look for more standardization of

video formats (MPEG-4 is the current sexy choice to dominate),

3-D moving maps, and surrounds sound headsets. High defini-

tion screens will be available by 2010. One expert said recently

the only real barrier to new technology is the airlines themselves,

who have faced difficult circumstances of late. Airlines try to use

their IFEs for 15 years but if technology improves quicker than that

(and it does), passengers will be asking for them to keep pace.


Websites of interest

MAKING PRESENTATIONS ONLINE

www.zohoshow.com

What would you think of a web-based presentation tool, like

PowerPoint, where there’s no need for presentation software on

your computer to view the slides? Well, Zoho Show does exactly

that. Using a Web browser, you can manipulate any presentaion

as you normally would; you can create open and view or print

from any computer with Internet access. In addition, anyone on

a conference call can follow along in real time without a separate

Web conferencing tool. Zoho also offers storage for presenta-

tions, so you don’t have to lug your laptop to all of your meet-

ings just to do a 10-minute presentation. In short, you’ll have

access from anywhere, anytime. You can also have sharing and

collaboration – no more emailing around of presentation files.

Share your presentations with your friends/colleagues and the

shared presentations can be viewed/edited with just a browser.

Finally, you can make your presentations public. Embed them

in your blog or website for easy viewing by your readers.

There are a few drawbacks, however. The online software

lacks wipes, transitions and other dynmaic presentation tech-

niques. It is open-source so you could potentially write your own

code to do those things or hire someone to do that. Perhaps

some industrious planner has already done it and would like to

share with the rest of us?

How many times in your career have

you had that thought, or worse still,

you are leading a meeting and hear this

from one of your colleagues? Meetings are

a part of our life, in business and often in

our social interactions, but does that mean that they have to be

long, boring, unproductive and unwelcome?

No! On the contrary, meetings can be rewarding, interesting

and highly productive. However, some planning and considera-

tion must be done in advance to ensure those things.

DECIDING IF YOU NEED ONE

The first step is to determine if a meeting is really even neces-

sary. Can a task or project be accomplished without drawing a

group of people together at one time, or is there some other way

of doing so?

Can technology be utilized so that you can get key members

together for a meeting such as conference calling, video confer-

encing or webinars. In today’s economy, companies are seeking

more streamlined and cost-effective ways to gather their teams.

Meetings seem to get off track for a number of reasons so the

following keys may assist you in leading successful meetings in

the future.

KEY #1

HAVE AN AGENDA

So many times we go to meetings because they have been

scheduled but we don’t know what the agenda is. Therefore we

can not prepare for the meeting, and contribute in a more mean-

ingful way. By putting together an agenda you can also see if

there are enough items to necessitate having the meeting.

The agenda might include a list of required attendees, time

and location, a breakdown of what will be discussed with time

allotted for each section.

Make sure that the discussion does not stray or get off track.

Also spending too much time on a particular topic can have a

negative effect on the meeting. If you find that the topic cannot

be thoroughly discussed in the time allotted, then table it for a

further meeting or discussion with the relevant people after the

meeting.

KEY # 2

RECORD WHAT IS DISCUSSED (TAKE MINUTES)

This will aid in avoiding missed agreements and who is

responsible for what after the meeting. This will also allow

people to refer to what has been covered in the past so that the

same items are not repeated. It will also assist those who were

not able to attend the meeting get up to date quickly on what

transpired. Make sure someone is assigned to take minutes (a

record) of the meeting, have them keep it brief and distribute the

document as soon as possible after the meeting.

KEY # 3

MAKE SURE THE RIGHT PEOPLE ATTEND

There is no point inviting everyone and their dog to a

meeting if they are not the right people required to accomplish

the items on your agenda. Is it really productive to have every-

one in your department attend a meeting if they cannot

contribute to accomplishing the goals of the meeting? Probably not.

KEY # 4

KEEP IT SHORT

Remember that while you are in a meeting, you and your col-

leagues are not actively working on other income-generating

activities, so be mindful that long meetings are expensive, espe-

cially if they are not productive.

KEY # 5

MAINTAIN A SAFE, POSITIVE ENVIRONMENT

Nothing shuts down people faster than feeling that anything

they say is going to be judged or ridiculed by the person running

the meeting or other attendees. If you don’t insist on respect and

creating a culture of openness you will inhibit both creative

thinking and trust. Consequently, the results of your meeting

won’t be as rich and useful.

KEY # 6

MAKE DECISIONS

If the information to make a decision is available in the meet-

ing then make that decision. There is never a better time to do

so. However, if further action is required to make a decision or

accomplish a needed task, then the action should be identified

within the existing meeting. Then the appropriate person and

needed deadlines should be set at that time.

KEY # 7

INSIST ON STARTING AND FINISHING ON TIME

How many meetings have you been to that don’t start on time?

Invariably people sit around waiting for some stragglers to arrive,

meanwhile thinking what a waste of time this is. I have heard of

companies that have a culture of everyone arriving to a meeting

five minutes early to ensure that they start on time. At the

appointed time of the start of the meeting, the door is locked and

anyone that hasn’t arrived by then does not get into the meeting.

Now that may sound harsh, but it does send a message to those

latecomers that starting on time is expected.

What? Another meeting!


BY SHARON WORSLEY

*

FAIRMONT LE CHATEAU MONTEBELLOADDS TO ITS ALLURE WITH NEW ADDITION

At more than a G-note per square foot, the new 6,ooo sq. ft.

meeting facility addition at the fabled Chateau Montebello should

impress meeting planners.

Now open for business, this new $6.2 million facility adds

6,000 sq. ft. to the previous 11,300 sq. ft. of meeting, convention

and social event space.

The free-standing addition is located at the east end of the

resort and linked to the main building through an underground

tunnel. In keeping with Fairmont Le Château Montebello’s style

and ambiance, the new facility has been carefully designed to

portrait the unique wood exterior synonymous with the hotel’s

features. The meeting space layout also offers planners great

versatility. The options vary, allowing for one large ballroom that

seats 350 people or two equally divided rooms for smaller meet-

ings or functions. A notable feature is the beautiful terrace that

offers breathtaking views of the Ottawa River.

Fairmont Le Château Montebello is located in the beautiful

forest of Montebello, Québec, halfway between Montreal and

Ottawa.With 211 rooms the resort is a peaceful retreat ideal for

both, business and pleasure. Beautiful river views and a serene

forest setting are the backdrop for many seasonal activities from

fishing and golfing, to cross-country skiing and curling. The hotel

is also home to the only Land Rover Driving School in Canada.

The Fairmont Spa is available year-round on the premises.

Some of the features of the new conference wing include:

• State-of-the-art new meeting facility with 390 square metres

(4200 square feet) of function space and 149 square metres (1600

square feet) of pre-function space

• New building is connected to the hotel's Papineau wing and

5 breakout rooms

• Large function room to comfortably accommodate up to 320

guests for dinner

• The large function room divides into two rooms of 195

square metres (2,100 sq. ft.) each

• Each section includes integrated screens, DID lines and

high-speed internet

On the Web: www.fairmont.com/montebello

US HOTEL UNDUSTRY GRITTING TEETH IN 2009How bad is the American hotel industry doing? During the

week of June 27, the drop off entered a dangerous new phase –

when compared to the same week, year over year, the national

hotel average room rate began to fall more rapidly on a percent-

age basis than the average hotel occupancy percentage. This

trend has now continued over the past two months.

Reeling from a sharp falloff in corporate, group and leisure

travel demand as a result of the global financial crisis, hotel occu-

pancies have been falling and hoteliers throughout the nation

have been responding by lowering room rates to retain customers

and take market share from competitors.

The US hotel industry is highly seasonal and some industry

observers have mistakenly interpreted a June surge in booking

volumes as a signal that a bottom may have been reached and

that if a recovery was not around the corner, at least the bleed-

ing had subsided. Unfortunately, a review of 12-month moving

averages of the three main indicators, ADR, Occ% and RevPAR,

shows they have continued the slide that began months ago.

GREENING WITH A PURPOSE: THE ROSSEAU The Rosseau, a JW Marriott Resort & Spa in Minett, Ontario is

a leader in the green trend for hotels and resorts. Here are some

of the interesting, eco-friendly things The Rosseau is doing:

• The Rock Golf Course was recently awarded the Prestigious

Audobon Certification for its protection of natural areas, wildlife

habitat and water. The Audobon program promotes environmental

stewardship for golf courses.

• The Rosseau uses “Dark Sky Lighting” and there are no

outdoor lights on the balconies, unlike other resorts on the

Muskoka lakes.

• Water for the resort is drawn from the lake and treated

for consumption. Grey water and sewage are processed through a

special reactor and are returned to the lake 100% clean and drinkable.

• Ceiling fans and windows that open reduce the amount of air

conditioning used in guestrooms.

• Banquet items such as pens, paper and cocktail napkins are

made from recycled materials and they prefer to use pitchers for

water and juices rather than plastic bottles.

On the Web: www.marriott.com/YQAJW

Additionally, unless something comes up that needs to be

dealt with before the end of the meeting, the finish time should

be adhered to.

AND FINALLY…..

When you are leading a meeting, make sure that you model

the behaviour that you expect to see from the other attendees.

They will be looking to you to set the tone, and will likely follow

your lead.

• • •

Sharon Worsley, CEO of Live With Intent, is a personal leadership

coach and motivational speaker. Her signature keynote ‘Live By

Choice, Not By Chance’ assists individuals and organizations to

become clear on how they can ensure the quality of their life or

organization. Sharon can be reached at [email protected]

Set an example


BY DON MURRAY, CMP

Apre-convention meeting – or pre-con as it is commonly

referred to – is a meeting between you, the meeting planner

and the hotel staff. More often then not it is scheduled a day or

two before the commencement of your event. I have also been

involved in meetings when the pre-con is held on the same day

– I would try to avoid that if at all possible.

The purpose of the pre-con is to gather all the stakeholders

together on site and focus on both the big picture and identify

any possible areas of concern. Both you and the hotel staff

should leave this meeting with a clearer vision of what needs to

be accomplished, who is responsible and what needs to be avoid-

ed to ensure the success of your event.

There are several key players on the side of the hotel that will

not only be at the pre-con but also remain for the duration of the

event. They are the CSM (Convention Service Manager), who usu-

ally chairs the meeting, someone from the F&B department, usu-

ally the Maître d’Hôtel (often referred to as the Maître D) as well

as your A/V contact. The Sales Manager and the General Manager

will likely greet you just prior to the pre-con.

The following staff members, depending on the size of venue

and the overall scope of your event, might be in attendance for

the first stage of the pre-con: Rooms Division Manager,

Reservations, Executive Chef, Concierge, Accounting,

Engineering, Security and Housekeeping. Any outside contractors

should also be present at the pre-con.

As you see, it is really a gathering of all the possible resources

together at one time even though it may seem overwhelming

when you first enter the room. It is helpful to keep in mind that

everyone present should have the same goal in mind: the ultimate

success of your event.

As a side note, I would strongly recommend clarifying with

everyone there that they will actually be on-site during your

event. Simply put, if a pre-con is used as a photo-op and those

attending will not be there if and when you need them, then what

is the point? If those present now will not be present later then

the ultimate success of your event is at risk.

They say you can never communicate too much. However, if

you are doing so with the wrong people then there could be a

breakdown. I know I may be overstating the obvious but it is

only because far too often I have lived the consequences.

Everything that you review at your pre-con is linked to the

success of your event. It is of the utmost importance that

everyone understands this crucial point and that they will be

there during your event to guarantee a clear transfer of information.

THE THREE PARTS OF A PRE-CON

The pre-con meeting is divided into three parts. The first is a

general introduction by all attending members of the hotel team,

including their roles and responsibilities in the hotel and specifi-

cally with reference to your event. This is followed by a general

overview and introduction given by you regarding the purpose of

the meeting and your general expectations. Last-minute changes

can also be addressed at this point, although a more detailed

review will follow later in the meeting.

The next step is conducted by the CSM and it is a summary of

your group’s resumé. At this point, everyone concerned is still

present as the resumé is read. This is really giving you the big pic-

ture of everything that is to take place except your individual

banquet and meeting functions. It is at this point when those

responsible are still present that you should address any concerns

or modifications that need to be dealt with.

The final stage of the pre-con is to deal with individual func-

tions that will be occurring during your event. Everyone except

the CSM, Maître d’Hôtel and A/V are excused from the meeting.

A detailed look follows and each and every function is viewed

and any concerns raised and appropriate modifications made.

THE PRE-CON AND THE EVENT ARE LINKED TOGETHER

As the pre-con goes, so goes your event – they are inextricably

linked to each other. If you do not leave a pre-con meeting with

a clearer vision and the overall confidence that your event will

succeed then the meeting has failed. If you do have a clearer

vision and a confident outlook then not only was the pre-con a

success but your event should be as well.

* Proper planning prevents poor performance.

• • •

Don Murray is the Operations Manager for Avtec Professional

Audio-Visual Services. He can be reached at: [email protected]

or (514) 848-9542 ext. 313.

The pre-con : a necessarypart of the all-important 5 Ps *

ANSWER EASYSUDOKU PAGE 16

ANSWER MEDIUMSUDOKU PAGE 16


Canada’s capital is planner heaven

Toronto, Ontario is the most populous city in Canada and the

provincial capital of Ontario. It is located in Southern

Ontario on the northwestern shore of Lake Ontario. It is the fifth

most populous municipality in North America. Toronto is at the

heart of the Greater Toronto Area (GTA), and is part of a dense-

ly populated region in Southern Ontario known as the Golden

Horseshoe, which is home to 8.1 million residents and has

approximately 25% of Canada’s population. As Canada’s econom-

ic capital, Toronto is considered a global city and is one of the

top financial centres in the world.

The Toronto Stock Exchange, the world’s seventh largest, is

headquartered in the city, along with a majority of Canada’s

corporations. Its renowned skyline includes the famous CN

Tower. The Planner recently spoke with the Toronto CVB

Tourism Toronto about the potential of Toronto as a meeting

destination.

If you were a planner, why would you want to take your

group to Toronto?

As a planner you want your group to go to the destination that

will make your job easier. You want a destination that wants to

partner and collaborate on your success.

While all destinations promise meeting planners the star treatment,

Toronto has the adaptability and ingenuity to make it happen.


We can help you create an attendance marketing program

guaranteed to bring in the crowds. And the City’s hotels and con-

vention centres will provide you and your delegates with the

kind of personalized service usually reserved for VIPs.

WHAT COMPLIMENTARY SERVICES ARE AVAILABLE FROM

TOURISM TORONTO:

We offer the following free services:

• Stress-free RFPs

Toronto’s beautiful skyline impresses visitors every time.

*

Tourism Toronto can handle

the tedious tasks of researching

and arranging the accommoda-

tion, meeting or convention

space for your event – leaving

you time to focus on other

things.

• Attendance Marketing

It’s our job to promote this

remarkable city, so we’ll pro-

vide you with promotional

materials to stimulate attendance at your Toronto meeting.

Choose from brochures, posters, digital images, postcards and

more.

• Content Development

From securing top industry speakers to assisting in the develop-

ment of themes and educational seminars, you can count on del-

egates taking more home from a meeting held in Toronto.

• Sponsorship

Let Toronto sponsor an element of your event to show you our

uncommon hospitality. There are many ways we can make your

meeting a memorable one. Some conditions may apply.

• Housing Bureau

With state-of-the-art Passkey housing reservation service, we’ll

process all reservations for groups using more than 1500 peak

hotel rooms.

• Customs & Immigration Liaison

We’ll liaise with Canada Customs & Immigration on your behalf

to expedite entry of delegates, exhibits and association materials

into Toronto.

How do you view your geographic location as an advantage?

Toronto is an easy-access destination for delegates and meet-

ings of any size. In fact, 60 percent of the U.S. population is 90

minutes or less away from Toronto by air.

Here’s how to visit Toronto:

By air: Toronto Pearson International Airport is Canada’s prin-

cipal airport, and ranks among the top 30 world airports in terms

of passenger traffic and aircraft movements. There are over 76

scheduled and charter airlines currently serving Toronto Pearson

International Airport. Air carriers provide non-stop service to 26

Canadian and 42 United States (trans-border) destinations and

same-plane service to 56 other International cities. Pearson

Airport is located 27 kilometres (16 miles) from downtown and

is accessible by public transit.

The City Centre Airport (YTZ) is

located on the Toronto Island

and links to the city by shuttle.

By rail: VIA Rail and

AMTRAK bring visitors into the

heart of the city each day.

Toronto’s Union Station is locat-

ed centrally downtown and con-

nects to the underground sub-

way.

By road: Several highways, including highways 2, 401, 407

and the Queen Elizabeth Way, link surrounding cities to Toronto.

Nearest Canada-U.S. border crossings are at Niagara Falls, Fort

Erie-Buffalo and Windsor-Detroit.

WHAT ARE TRADITIONALLY TORONTO’S HIGH AND LOW

SEASONS?

High meeting season: fall and spring; shoulder season:

December; low season: July


CONTINUED ON PAGE 28

60 percent of the U.S. population is 90 minutes

or less away fromToronto by air


BY CYNTHIA FELL

Diverse cultures, colourful neighbourhoods, and a myriad of

mother tongues have made Toronto one of the most multi-

cultural cities in the world.

People from all over the world find a home here, and bring

their native culinary talents with them. The city boasts approxi-

mately 7,000 restaurants, uniting the ingredients, seasonings, and

tastes that span the globe. The almost countless gastronomic

options in the city means you and your guests can experience an

entirely different eating experience every time. Many of us have our

favourite hotspots we frequent and it seems like a natural tendency

to hold our special occasions there. However, not all eateries are

created equal, and some are better suited then others to host a

special event. This article will share some trade secrets, which will

come in handy when determining if an establishment is event

appropriate.

When you’re searching for the perfect venue for a special

celebration, there are many factors to consider. Quality of food

and professional service are obvious event elements to think

about. A thorough examination of the restaurant’s reputation is

also necessary to ensure the venue is equipped and prepared to

handle all aspects of your special event. A good reputation is hard

to earn, and even harder to keep. Highly-recommended restau-

rants have successfully withstood the test of time, and wise

planners rely on them to ensure their event’s success.

Investigating a restaurant’s history is also a good indicator of

whether the establishment can properly accommodate your

event. Try to determine how long the restaurant has been oper-

ating for, and if they’ve had experience holding similar events in

the past. A good rule to abide by is that past performance is a

good predictor of future potential. It is also important to do some

leg work and refer to testimonials from colleagues, clients, and

other contacts. Word of mouth can do wonders for a business,

and references from trusted sources often speak volumes.

10 REASONS WHY WE CAN HELP

At first glance, the above “shopping list” of issues to consider

when choosing a restaurant to hold your special event may seem

overwhelming. Luckily a team of restaurant professionals is at

your service to do the dirty work for you. Smart planners avoid

time and headaches by contacting Restaurant Events to do their

venue searching for them.

Seem too good to be true? Here are 10 reasons how Restaurant

Events works for you when planning your special occasion;

1. Cost Savings: Our company is compensated by the many

venues they represent, both in Toronto and Vancouver.

Our fee is covered by the venue and is paid out when we find

you the perfect venue to host your next event. Also, thanks to

years of experience working with restaurants, we can share valu-

able cost-saving tips with planners to help to keep your event

within budget.

2. Time Savings: Rather then researching the internet for

hours, we save you time searching for the perfect event venue.

A quick call and planners receive available event options match-

ing their objectives. Alternatives are presented in a comprehen-

sive proposal with pictures, descriptions, and possible menus.

Everything you need to make an expert decision for your dining

event is supplied.

3. Familiarity: During the past dozen years, we have found

found a recognizable home in the industry. We are familiar with

the many restaurant options, and present only the best to you. We

pride ourselves on staying on top of client opinions and venue

changes, ensuring no last-minute surprises.

4. Professionalism: The restaurants receive our professional

sales service specializing in the meetings industry. The venues are

assured that the event they are hosting comes from a reliable

source, thus creating a mutually beneficial relationship that is

extended to clients.

5. Customization: We considers the client’s objectives from

the beginning and never lose sight of them during the planning

process. We facilitate the planning process so that the event ends

up exactly the way you pictured it in your mind. Your personal

touch is added to the experience, and felt by your guests.

6. Experience: Our business is events, and we have seen

many event successes and some failures over the years. A collec-

tion of event knowledge and experience ensure even the novice

planner can successfully hold a memorable event. We also draw

on the experiences of others by staying connected through

various associations and industry groups.

7. Convenience: With a plethora of restaurant information on

file, Restaurant Events is an easy and convenient source of venue

wisdom. Quickly and almost-effortlessly we can access the data-

base and provide you with the information you need to execute

your next event. Consider the time it takes to research and check

availability for your functions. Now consider what you’ll do with

that extra time after contacting us.

8. Practicality: Equipped to handle group dinners, dine-

arounds, restaurant buyouts, custom menus, and much more, we

are confident we can coordinate any type of event you may have.

We know the ideal venues for product launches, fundraisers, break-

fast meetings, luncheons, board dinners, cocktail receptions, holi-

day parties, and corporate meetings. Event planners have found us

to be the practical “one stop shop” for all their event needs.

Choosing a restaurant venue made easy

9. Efficiency: In addition to speeding up your planning

process, we can assist you with your onsite event needs if neces-

sary. An extra set of hands during the event can prove invaluable

when unexpected occurrences arise.

10. Event Excellence: Years of experience, trusted venue

partners and a team of event professionals guarantees your event

will exceed your expectations.

On the Web: www.restaurantevents.ca

Cynthia Fell is President of Restaurant Events. With more than a

decade of experience, Restaurant Events has coordinated events rang-

ing from 10 to 10,000 guests. Experience the ease, professionalism and

savings for yourself, and call Restaurant Events at 416-516-2994.


Save time and money

NOUVELLE CUISINE, ROUGHLY

TRANSLATED, MEANS: “I CAN’T BELIEVE I PAID

NINETY-SIX DOLLARS AND I’M STILL HUNGRY.”— MIKE KALIN

Favorite Venue Contest!

We asked planners to tell us about their favoritevenue in Toronto.

All participants were eligible to win one of the two gift certifi-

cates for a twosome at the Lionhead Golf & Country Club, in

Brampton, Ont.

THE TWO LUCKY WINNERS ARE:

Carrie Penner, Director, Operations, BCN.tv

Cathy Grozdanovski, Executive Assistant, Toromont Industries Ltd.

Here are some of the suggestions we received. We hope these

comments will bring you some insight and inspiration for your next

event in Toronto.

• • •

My favorite venue is the Sheraton Center downtown... Wonderful

redecorating, carpeted exhibit hall and they have created more meeting

space which I need. They have the best hotel staff that I know of in the

Toronto area as well as great food and great service. It is nice to be able

to go back year after year and see a lot of the same faces still working

there; to me that states a lot for the way they treat all associates.

The Sheraton Team really understands their customer and how to

make them successful!

Barbara Jacklin, Director

Canadian Region of AME

My favorite venue would be the Paramount Event Venue in

Woodbridge. I’ve held many events there since it opened and the food

and service always exceed my expectations. The venue is also extremely

well equipped with audio visual equipment and the in-house team is

easy to work with. The location is easily accessible from major high-

ways and the free parking is certainly a perk for my attendees.

Cara Shulman, Manager, Events

Canadian Association of Accredited Mortgage Professionals

One of my favorite venues in Toronto has to be the Steam Whistle

Brewery. Since the day it opened, this venue says “fun!” How could

it not given its core business? Add to that a terrific location with one

of the most exciting views of the downtown, a tremendous staff that

is trained, eager and polite, wonderful event spaces that have been

sensitively restored, a fabulous new patio and great parking. I also

respect management's commitment to local Canadian art that is dis-

played throughout the facility. These are the reasons why I rate the

Steam Whistle Brewery as one of the best venues in Toronto.

Victor Pianosi

Flip Events




Hands down, my most favorite venue in Toronto is The Fairmont

Royal York Hotel. The location is central to everything here in

Toronto and the name alone speaks to history and a presence that

you can’t get with any other venue – especially The Imperial Room.

I work with two other planners and we all agree – it’s the Fairmont

Royal York Hotel Toronto or nothing. From start to finish, we are

guaranteed a hassle-free and totally professional event. Their plan-

ners are the best in the business, always willing to accommodate any

request, any last minute changes, anything we want – that is what

makes the hotel our first and only choice for our annual shareholders

meeting and out of town guests.

We can count on them to make the event flawless and make us

look like stars – year after year, event after event.

Cathy Grozdanovski, Executive Assistant

Toromont Industries Ltd.

One of my favorite venues in Toronto is (as corny as this may

sound) the CN Tower. First, the view of this fair city on a clear day is

outstanding! Second, the restaurant at the top; not only is it delight-

ful in its decor (and spinning) but the food is marvelous and the staff

is superb. Third, (because it’s where I got engaged) seeing it from my

condo balcony on a sunny Friday afternoon can often bring a real

flutter to my heart. It’s a great GREAT landmark for this City – one

we should be super proud of!

Carrie Penner, Director, Operations

BCN.tv

If you're looking for a venue that is perfect for a networking

event, my vote goes to the Academy for Spherical Arts on Snooker

Street. Originally a factory that produced billiard tables – the venue

is made up of different rooms – all that feature incredible pool tables

or more correctly works of art – that are included in the rental! In

addition to the services of a pool shark – they offer a variety of other

forms of entertainment - have friendly staff and good food at reason-

able prices. We used the facility as a conference “Fun Night” and it

was a great success! Highly recommended and we will keep them in

mind for any other opportunity that may arise.

Tracy Taylor

Taylor & Associates

Thanks for this opportunity. I had a meeting recently at the

Auberge du Pommier (dinner meeting) and the atmosphere was

superb. For summer or winter events it is a beautiful venue. Gardens

or fire places. Service was handled very professionally and the pres-

entation of the food nicely done. I would recommend this venue for

a small/medium dinner meeting or a private wine & cheese event.

Janet Hutchison, Account Manager

The Health Initiative Inc.

One of my favorite venues in Toronto is the newly renovated 2nd

floor private room (with bar) above the Duke of Kent near Yonge and

Eglinton where I have held a monthly dinner meeting for a business

group for the past 18 months. The food is delicious and the service

great. The venue is conveniently located near a subway stop making

it very easy to get there and the parking lot on the side street has

great rates after 6 p.m. I felt that we obtained great value with a smile!

Anne-Marie de Lavison

Planet Bilingual Meetings & Incentives

I think the Old Mill Inn and Spa is my favorite. It is flexible – you

can have a corporate event, wedding, ceremony in a beautiful candle

chapel, and an outdoor event with beautiful surroundings. The food

and service are consistent. You know that everything is going to go

well and the food is good. The guests can spend the night in amaz-

ing rooms and go to the spa. A couple of weeks ago, we went to the

wedding garden for a theatre production. Because of the garbage

strike, they were not able to perform in the Park and so they were

able to use the garden. It was a lovely evening.

Mary Mulligan, CMP, Mary Mulligan Event Management

The Radisson Admiral on Queen’s Quay. We recently held an event

there and all the staff was very accommodating, even the registrants

remarked on how helpful they were. Attendees raved about the food

for both breakfast and lunch, and the selections we choose were not

the most expensive options on the menu. In addition, the cost for the

meeting rooms and the AV were very reasonable. Most of our atten-

dees stayed at the hotel, and they wrote very favorable comments

about the bedrooms.

I highly recommend this venue for small events ; we had about

100 people during the day and close to 200 for the Awards reception

and presentations.

Susan Dayus, Executive Director

Canadian Booksellers Association

My favorite venue has to be the Estate of Sunnybrook in particu-

lar McLean House. They have just recently renovated the meeting

rooms and they are spectacular. It’s a treat to have lunch outside

on the covered veranda (especially if it is raining) and view the

beautiful gardens – it’s a 10+ venue.

Frances McAllister, Coordinator, Board & Member Services

Ontario Real Estate Association

One of my favorite venues in Toronto is the Drake Hotel. Jasmine,

the catering manager is amazing, the food is fabulous, venue is funky,

fresh and has fabulous service! We did events there for a casual

crowd as well as professionals!

Anita Carlyle, CMP, Managing Partner, MCC Planner

Positive comments on venues can inspire planners


WHAT ARE SOME OF THE SEASONAL ACTIVITIES AND

ATTRACTIONS FOR GROUPS?

In Toronto, we invite you to “Come for the meeting. Stay for

the experience…”

It’s a city where inspiring ideas converge, where original

thought and the interchange of ideas are celebrated and where

magic happens as a result. The city is a natural venue for confer-

ences that celebrate ideas and invention.

Toronto is a city – ever-evolv-

ing, ever-surprising - a creative

and friendly urban playground

that welcomes everyone where

you’ll feel a liberating energy

from end to end. Discover and

experience a world of arts, cul-

ture, nightlife, passion and possi-

bilities available any season of

the year. Your experience in

Toronto will be whatever you

want it to be.

CAN YOU PROVIDE SOME

FACTS AND NUMBERS?

Here are some fast Facts on

Toronto:

· With a population of 5.5 mil-

lion, Toronto is Canada’s largest city

· As the capital of Ontario, Toronto is the seat of government for

Canada’s most populous province and is the industrial and busi-

ness centre of Canada

· It is the most popular choice for U.S.-sponsored association

meetings outside the U.S.

· Top Canadian domestic business travel destination

· More than 38,000 hotel rooms in over 230 hotels

· The largest convention centre in Canada, ranking among the top

ten largest continuous-space facilities in North America

CAN YOU BRIEFLY TELL US ABOUT TORONTO’S ECO-

AWARENESS PROGRAMS?

The City of Toronto is doing its part for the environment by

greening its buildings, vehicles and reducing waste.

City taps into Deep Lake Water Cooling

In June 2006, Metro Hall (55 John St.) was the first Toronto

municipal facility to be added to Enwave's Deep Lake Water

Cooling (DLWC) system. City Hall (100 Queen Street West) and

Police Headquarters (40 College Street) will be connected in

2008. The plan is to add Old City Hall (60 Queen Street West) to

DWLC by 2010. For more information, see the DLWC Case Study

or visit www.enwave.com/dlwc.php.

Energy Retrofit Program

In order to reduce energy used in City-owned buildings by 15

per cent, the City of Toronto introduced the Energy Retrofit

Program (ERP). Since 2004, the ERP has updated more than 200 of

the City owned buildings such as civic centres, arenas, community

centres, police and fire stations, and Exhibition Place buildings.

Gardens in the sky

The Green Roofs Demonstration Project involves the creation

of greenspaces on top of human-made structures. The City Hall

green roofs project occupies approximately 7,000 square feet.

With an investment of $260,000,

the green roofs project created

eight green roof plots. Find out

more about the project and the

green roof at the Horse Palace at

Exhibition Place.

Greening our vehicles

Fleet Services plans a green

future

The Green Fleet Transition

Plan is a sustainable and cost-

effective way to move the City’s

fleet toward vehicles and equip-

ment that leave fewer negative

impacts on the environment.

Once fully implemented - by

2007 - emissions produced by

the City's fleet are expected to be reduced by 23 per cent.

Watching our waste

Waste Diversion Team

The Waste Diversion Team brings together representatives

from many of the City’s agencies, boards, commissions and cor-

porations, and divisions who have created an organized effort

to divert 70 per cent of the City's waste by 2010.

IN CLOSING, IF YOU HAD TO BRIEFLY DESCRIBE WHAT

MAKES TORONTO DIFFERENT FROM OTHER CITIES WHAT

WOULD YOU SAY?

It’s not just one thing that makes Toronto different from other

destinations. Inspired meetings and events really start in Toronto.

Dive into the creative city – it’s all here: vibrant people, stunning

venues and infectious creative energy that together build an

imaginative backdrop for any signature event.

For more information on Toronto’s eco-awareness programs,

please visit: www.toronto.ca.

Toronto has lots tooffer planners

CONTINUED FROM PAGE 23

Toronto is the most popular choice for

U.S.-sponsored association meetings

outside the U.S.A.

DMCs – What are they and how are they best used?BY SANDY BIBACK, CMP, CMM

Convention Industry Council’s APEX Glossary defines a DMC

as “A professional services company possessing extensive

local knowledge, expertise and resources, specializing in the

design and implementation of events, activities, tours, transporta-

tion and program logistics. Depending on the company and the

staff specialists in the company, they offer, but are not limited to,

the following: creative proposals for special events within the

meeting; guest tours; VIP amenities and transportation; shuttle

services; staffing within convention centers and hotels; team-

building, golf outings and other activities; entertainment, includ-

ing sound and lighting; décor and theme development; ancillary

meetings and management professionals; and, advance meetings

and onsite registration services and housing.”

On the Web: www.apexsolution.org/glossary.htm

The key for me is that a DMC is the authority on the city you

are going to. When I was asked to write this article, it was sug-

gested that I focus on Toronto. I got to thinking, this is a great

opportunity to emphasize the value of a DMC in whatever city

the meeting is being planned. By virtue of the definition, I can

now take my meeting anywhere, connect with a DMC and ensure

my client’s objectives and reasons for taking the meeting to that

city are met. And just as important, the DMC will be well aware

of the local culture, permits required and laws and staffing. They

will save me time, save my client money.

So, how do you go about finding a credible DMC? Start with

Association of Destination Management Executives (ADME) an

organization of credible Destination Management Companies,

worldwide. You may want a company who employs a DMCP

(Destination Management Certified Professional).

You can also get information about local DMCs from the local

Convention and Visitors’ Bureau or Destination Marketing

Organization, such as Tourism Toronto.

On the Web: www.seetorontonow.com/MeetingPlanners.aspx

Click on At Your Service (at top), then go to Meeting Services, then

finally click on Search This Section at right, category Destination

Management Companies and you will get a list of DMCs.



And like any vendor you secure, send an RFP with your needs

and weigh the responses and check references, ensure all insur-

ances are in place, etc. And always, always ask for complete

transparency and disclosure on how the DMC is making their

money on your event. Is it from commissions? From a project

fee? From markups? You need to ask the question.

Let the DMC be your eyes and ears in the city you are going

to. It is their job to come up with the unusual, to stay within your

budget and to negotiate on your behalf. For me personally, I

rarely use a DMC when I work in Toronto. When I work outside

the city I know best, you bet I call on a DMC...

Roni Feldman, DMCP, CMP of Roni Feldman & Associates

www.rfa-dmcservices.com, of Toronto believes her role is to sell

the city as well as her services “DMC's are always acting as

ambassadors of their city. They represent not just their company

but their city, province and country as for some visitors, members

of the DMC field staff may be the key representatives with whom

they interact. Also DMC's are often on the road at trade shows,

meetings and industry conventions promoting not just their serv-

ices but most important of all, their city.”

Jacquie Brave, Partner/Owner of Accenting Chicago & Tours

(www.accentingchicago.com) sees “the very essence of a destina-

tion management company is to provide clients with extensive

local up-to-date knowledge of their city and to implement this

knowledge to a successful outcome. DMC’s have the profession-

al staff and guides; they know the best venues for your events,

the finest caterers, décor, transportation and other event services.

They know what would work best for your specific needs. They

save clients significant time, energy and money by providing the

expertise services clients need and deserve in a timely and cost-

effective way. And they are committed to producing the most

successful project possible, just as the planner is, and they work

together with you to reach that mutual goal.”

That’s from two expert DMC companies. So, no need to reinvent

the wheel, find a suitable DMC in the city you are going to and let

them help you WOW your meeting/conference/event attendees.

Sandy Biback, CMP CMM, founder of Imagination+Meeting

Planners Inc. has over 30 years experience planning conferences and

events. She hates to reinvent the wheel. She has also designed educa-

tional courses at the college level and currently teaches at George

Brown College, Seneca College and University of Nevada at Las Vegas.

She is a member of PCMA and CanSPEP and is often quoted.

She can be reached at: [email protected].

On the Web: www.imaginationmeetings.com


All about DMCsCONTINUED FROM PAGE 29

Venue InformationMeeting

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Best Western Roehampton Hotel & Suites (DT)808 Mount Pleasant Road, Toronto, ON, M4P 2L2Contact: Olga Peicheva T: 416-487-5101 x. 7118, 1-800-387-8899E: [email protected] F: 416-487-5390Web: www.bestwesternontario.com/hotels/best-western-roehampton-hotel/

Description: Located in the Mount Pleasant District, the surroundingneighborhood features residential streets, quaint shops and variousrestaurants. Subway access is within walking distance of the hotel.Capacity: Reception-100 Banquet-80 Classroom-80 Theatre-100

3 1715 12' X X$ X

Bond Place Hotel (DT)65 Dundas Street East, Toronto, ON, M5B 2G8Contact: Marisol Pena T: 416-362-6063, 1-800-268-9390E: [email protected] F: 416-362-7757Web: www.bondplace.caDescription: Newly renovated event facilities. Ideally situated indowntown Toronto, close to shopping, entertainment and dining.Elegantly appointed meeting rooms.Capacity: Reception-100 Banquet-148 Classroom-122 Theatre-200

4 2450 8'10” X Int$ X

Cambridge Suites Hotel, Toronto (DT)

15 Richmond Street East, Toronto, ON, M5C 1N2Contact: Sharon Worsley T: 416-368-1990, 1-800-463-1990E: [email protected] F: 416-601-3751Web: www.cambridgesuiteshotel.comDescription: Contemporary, all-suite hotel located in the business,entertainment and shopping districts. The 229 guest suites havespacious living rooms, work areas, entertainment bars and kitchenettes.Capacity: Reception-100 Banquet-80 Classroom-60 Theatre-90

4 981 9' X Ext$ XBH

Cosmopolitan Toronto Hotel and Spa (DT)8 Colborne Street, Toronto, ON, M5E 1E1Contact: Claire Steele-Drew T: 416-350-2000, 1-800-958-3488E: [email protected] F: 416-350-2460Web: www.cosmotoronto.comDescription: Serene and relaxed, a haven for travellers. Incredible viewsof Toronto, contemporary, luxurious and nestled in the city's financial,entertainment and shopping districts.Capacity: Reception-30 Banquet-0 Classroom-25 Theatre-30

2 520 9' X$ Int$Valet X

Courtyard By Marriott Downtown Toronto (DT)475 Yonge Street, Toronto, ON, M4Y 1X7Contact: Holly Hornsby T: 416-924-0611, 1-800-847-5075E: [email protected] F: 416-924-1413Web: www.courtyard.com/yyzcyDescription: A full service hotel offering outstanding value in adowntown location. Over 13,000 sq. ft. of meeting space and a pillarlessballroom with a capacity of 450 guests.Capacity: Reception-345 Banquet-330 Classroom-224 Theatre-380

17 3458 10' X Int$Valet X24h


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Crowne Plaza Toronto Airport (AP)33 Carlson Court, Toronto, ON, M9W 6H5Contact: Adriana De Marco T: 416-675-1234E: [email protected] F: 416-675-2869Web: www.cptayyz.comDescription: The ideal Toronto location for a variety of meetings andsocial events, the Park Plaza Toronto Airport provides more than 12,000sq. ft. of flexible, well-appointed meeting and banquet space.Capacity: Reception-475 Banquet-250 Classroom-180 Theatre-250

12 4550 9' 9" X Ext$ X

Crowne Plaza Toronto Don Valley (GTA)1250 Eglinton Avenue East, Toronto, ON, M3C 1J3Contact: Kevin Porter T: 416-449-4111, 1-877-474-6835E: [email protected] F: 416-385-6770Web: www.cptdv.comDescription: Nestled within the greenery and splendor of the beautifulDon Valley in midtown Toronto, the Crowne Plaza Toronto Don Valley isa resort-style setting.Capacity: Reception-900 Banquet-550 Classroom-300 Theatre-700

17 6000 28' X$ Ext$Valet XBH

Days Hotel & Conference Centre Toronto Downtown (DT)

30 Carlton Street, Toronto, ON, M5B 2E9Contact: Louis Suppia T: 416-542 6011, 1-800-367-9601E: [email protected] F: 416-977-0502Web: www.dayshoteltoronto.caDescription: Centrally located in downtown Toronto. Nine meetingrooms, tastefully decorated and accommodating between 10 to 200guests.Capacity: Reception-180 Banquet-180 Classroom-75 Theatre-200

9 2400 8' X Int$ X

Delta Chelsea Hotel (DT)33 Gerrard Street, Toronto, ON, M5G 1Z4Contact: Lori Banks T: 416-595-1975, 1-800-243-5732E: [email protected] F: 416-585-4393Web: www.deltachelsea.comDescription: Full service, Three-Diamond hotel centrally located in theheart of downtown Toronto and walking distance from the city's bestshopping, theatre, nightlife and attractions.Capacity: Reception-550 Banquet-420 Classroom-300 Theatre-460

18 5200 12' — Int$Valet XBH

Delta Toronto East (EE)2035 Kennedy Road, Toronto, ON, M1T 3G2Contact: Susan Welsby T: 416-299-1500E: [email protected] F: 416-754-6953Web: www.deltatorontoeast.comDescription: The Delta Toronto East has 25 configurations of meetingrooms to accommodate groups of 14 to 850. The beautiful atrium room isperfect for special receptions and banquets.Capacity: Reception-732 Banquet-760 Classroom-576 Theatre-850

26 9392 — X X XBH

Doubletree by Hilton Toronto Hotel (AP)655 Dixon Road, Toronto, ON, M9W 1J3Contact: Dan McKeown T: 416-246-7926E: [email protected] F: 416-244-9584Web: www.internationalplaza.toronto.doubletree.comDescription: Conveniently located directly across from the TorontoCongress Centre. Plaza Ballroom features a huge lobby area forreceptions of 1,200.Capacity: Reception-2000 Banquet-1300 Classroom-750 Theatre-1700

24 14850 — X X$ XBH

Drake Hotel, The (DT)

1150 Queen Street West, Toronto, ON, M6J 1J3Contact: Jasmine Baker T: 416-531-5042 x. 228E: [email protected] F: 416-531-9493Web: www.thedrakehotel.caDescription: Recently restored multi-purpose venue. Interestingarchitecture, adaptable space. Centrally located close to transit anddowntown hotels.Capacity: Reception-160 Banquet-70 Classroom-60 Theatre-100

4 2647 15' — Ext$ —



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Fairmont Royal York, The (DT)100 Front Street West, Toronto, ON, M5J 1E3Contact: Director of Sales T: 416-368-2511, 1-800-441-1414E: [email protected] F: 416-368-9040Web: www.fairmontmeetings.comDescription: Located in the heart of Toronto. Has been Toronto’s socialand business center for more than 75 years. Convenient to theatre,shopping and dining, providing both elegant and modern conveniences.Capacity: Reception-1670 Banquet-1260 Classroom-748 Theatre-1450

41 12843 24' 6" X Int$Valet XBH

Four Points by Sheraton Toronto Lakeshore (DT)1926 Lake Shore Blvd W, Toronto, ON, L6V 3C6Contact: Sandy Pavao T: 416-766-4392E: [email protected] F: 416-766-1278Web: www.fourpointstoronto.comDescription: Easily accessible from Gardiner Expressway. Free parking.Only 10 minutes to the heart of downtown. Free wireless Internet.Recently renovated.Capacity: Reception-200 Banquet-165 Classroom-100 Theatre-200

4 2000 12' — X —

Four Seasons Hotel Toronto (DT)

21 Avenue Road, Toronto, ON, M5R 2G1Contact: Robert Whalen T: 416-928-7328E: [email protected] F: 416-964-1489Web: www.fourseasons.com/torontoDescription: Located in the heart of the fashionable and eclecticYorkville neighbourbood, yet only steps away from the best of dining,shopping, culture arts and entertainment.Capacity: Reception-600 Banquet-625 Classroom-432 Theatre-700

21 7168 14' X X$ XBH

Gladstone Hotel (DT)1214 Queen Street West, Toronto, ON, M6M 1J6Contact: Penny Rose T: 416-531-4635 x. 7121E: [email protected] F: 416-539-0953Web: www.gladstonehotel.comDescription: Urban hotel providing versatile spaces for social orcorporate events. Landmark building offering two floors of multifunctionalspaces in the heart of the city's vibrant art and design neighbourhood.Capacity: Reception-250 Banquet-120 Classroom-75 Theatre-110

2 2100 14' X$ Ext$ —

Grand Hotel and Suites, The (DT)225 Jarvis Street, Toronto, ON, M5B 2C1Contact: Heidi Wengle T: 416-863-9000 , 1-877-324-7263E: [email protected] F: 416-863-1100Web: www.grandhoteltoronto.comDescription: Intimate, luxurious, warmly residential, located in downtownToronto, featuring 177 guest suites. Elegance and personalized service,and state-of-the-art conveniences.Capacity: Reception-200 Banquet-200 Classroom-140 Theatre-200

10 3500 10' X$ Valet$ X

Hazelton Hotel (DT)118 Yorkville Avenue, Toronto, ON, M5R 1C2Contact: Jacqueline Van Hoorn T: 416-963-6300, 1-866-473-6301E: [email protected] F: 416-963-6399Web: www.thehazeltonhotel.comDescription: Located in the heart of the village of Yorkville, steps awayfrom the luxury shops of Bloor Street, and many of the fine art galleriesand world-class museums, including the Royal Ontario Museum.Capacity: Reception-150 Banquet-48 Classroom-75 Theatre-140

3 889 — — Int$Valet XBH

Hilton Toronto (DT)

145 Richmond Street West, Toronto, ON, M5H 2L2Contact: Denise Ethier T: 416-869-3456, 1-800-267-2281E: [email protected] F: 416-869-3187Web: www.torontohilton.comDescription: Barristers Bar, sizzling steaks at Ruth's Chris Steakhouseor award-winning Canadian cuisine at the Tundra Bar & Restaurant. 19meeting rooms, a 24-hour business center and Executive Lounge.Capacity: Reception-1000 Banquet-800 Classroom-486 Theatre-900

20 9028 15' X$ X$ XBH



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Holiday Inn Express North York (NE)30 Norfinch Drive, North York, ON, M3N 1X1Contact: Director of Sales T: 416-665-3500, 1-866-259-3501E: [email protected] F: 416-665-3559Web: www.hiexpress.com/yyz-northyorkDescription: Complimentary local calls and guest parking, morningweekly newspaper. Complimentary Express Start deluxe continentalbreakfast. Free high-speed Internet in all roomsCapacity: Reception-100 Banquet-25 Classroom-25 Theatre-70

3 600 9' — X$ XBH

Holiday Inn Select Toronto Airport (AP)970 Dixon Road, Toronto, ON, M9W 1J9Contact: Hughena Walsh T: 416-798-5805, 1-877-660-8550E: [email protected] F: 416-798-5810Web: www.hiselect.com/yyz-intlaptDescription: Award-winning service with heart.In 2007, the hotel completed a $6.5 million redecoration.

Capacity: Reception-1000 Banquet-770 Classroom-460 Theatre-1000

23 7800 16' 10" X$ Ext$Valet XBH

Holiday Inn Toronto Airport-East (AP)

600 Dixon Road, Toronto, ON, M9W 1J1Contact: Anto Vrdoljak T: 416-240-7511, 1-800-491-4656E: [email protected] F: 416-240-0951Web: www.hiyyz.comDescription: Full service airport Hotel. Indoor solarium swimming poolwith surrounding courtyard. Free high-speed Internet in all rooms andpublic areas.Capacity: Reception-300 Banquet-260 Classroom-180 Theatre-325

6 3350 9' X$ Ext$ X

Holiday Inn Toronto Yorkdale (UT)3450 Dufferin Street, Toronto, ON, M6A 2V1Contact: Stephanie Snowball T: 416-789-5161, 1-888-465-4329E: [email protected] F: 416-785-6845Web: www.hiyorkdale.comDescription: Award-winning hotel centrally located within Toronto, shortwalk to the Yorkdale Shopping Centre and subway station. Full serviceamenities, SpaDirect, indoor pool and Cafe Monterey restaurant.Capacity: Reception-375 Banquet-350 Classroom-170 Theatre-375

15 4374 10' X$ Ext$ X

Howard Johnson Toronto East (EE)22 Metropolitan Road, Toronto, ON, M1R 2T6Contact: Kelley Dong T: 416-293-8171E: [email protected] F: 416-321-7400Web: www.hojotoronto.comDescription: Great location at a great price. Large comfortable rooms,bright meeting rooms and complimentary continental breakfast.Capacity: Reception-125 Banquet-100 Classroom-100 Theatre-125

6

1400 —

X

X

X

Hyatt Regency Toronto On King (DT)370 King Street West, Box 137, Toronto, ON, M5V 1J9Contact: Celso Thompson T: 416-343-1234, 1-877-806-0006E: [email protected] F: 416-599-7394Web: www.hyattregencytoronto.comDescription: In the heart of the entertainment district close to businessdistrict. 44,000 sq. ft. of meeting space, 2 ballrooms with a freightelevator & foyer space & supporting breakout space with natural light.Capacity: Reception-1000 Banquet-560 Classroom-210 Theatre-550

18 8964 9' 10" X$ Int$ X

InterContinental Toronto Centre (DT)225 Front Street West, Toronto, ON, M5V 2X3Contact: Susan Bailey T: 416-597-1400, 1-800-422-7969E: [email protected] F: 416-597-8128Web: www.ictc.caDescription: Located in the "centre of it all," steps away from the RogersCentre, Air Canada Centre, CN Tower and the entertainment andfinancial districts. Only hotel connected to the MTCC via the main lobby.Capacity: Reception-700 Banquet-510 Classroom-342 Theatre-700

19 5760 9' 11" X Int$Valet X



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InterContinental Toronto Yorkville (DT)220 Bloor Street West, Toronto, ON, M5S 1T8Contact: David Robitaille T: 416-960-5200, 1-888-594-6835E: [email protected] F: 416-324-5889Web: www.toronto.intercontinental.comDescription: Nestled in the city's most culturally rich, exclusiveneighbourhood. Includes 208 newly-remodelled guestrooms and suites.All function have windows, wireless Internet and are free of pillars.Capacity: Reception-250 Banquet-160 Classroom-144 Theatre-250

11 2010 9' 6" X$ Valet$ XBH

Novotel Toronto Centre (DT)45 The Esplanade, Toronto, ON, M5E 1W2Contact: Jessica Kim T: 416-367-8900E: [email protected] F: 416-860-5154Web: www.novoteltorontocentre.comDescription: Excellent downtown location close to local concert venues,GO and VIA stations. Recently appointed meeting rooms and Novotelsignature service.Capacity: Reception-300 Banquet-180 Classroom-130 Theatre-300

9 2457 9' — Int$ X

Novotel Toronto North York (UT)

3 Park Home Avenue, Toronto, ON, M2N 6L3Contact: Albert Kreimerman T: 416-733-2929, 1-800-668-6835E: [email protected] F: 416-733-3403Web: www.novotel-toronto-northyork.comDescription: Located in uptown Toronto with easy access from majorhighways. Exceptional restaurant, bar, pool and fitness facilities. On-sitesubway access to Toronto venues and attractions.Capacity: Reception-300 Banquet-240 Classroom-140 Theatre-275

8 2340 12' X Ext$ X

Old Mill Inn & Spa, The (DT)21 Old Mill Road, Toronto, ON, M8X 1G5Contact: Shannon Hill T: 416-236-2641, 1-866-653-6455E: [email protected] F: 416-236-0311Web: www.oldmilltoronto.comDescription: Resort setting. Sixteen distinctly decorated meeting roomsaccommodating up to 1,000 people. Many rooms feature wood-burningfireplaces, windows and walkouts to beautifully landscaped gardens.Capacity: Reception-1000 Banquet-750 Classroom-480 Theatre-800

16 8316 9' 10" X$ X XBH

Pantages Suites Hotel & Spa (DT)200 Victoria Street, Toronto, ON, M5B 1V8Contact: Michael Hoskin T: 416-362-1777 x. 5459, 1-866-852-1777E: [email protected] F: 416-368-8217Web: www.pantageshotel.comDescription: Contemporary and modern elegance with 6,500 sq. ft. offlexible meeting and event space.Capacity: Reception-300 Banquet-220 Classroom-220 Theatre-300

6 3300 14' X$ Int$ XBH

Park Hyatt Toronto (DT)4 Avenue Road, Toronto, ON, M5R 2E8Contact: Christina Ramsay T: 416-925-1234E: [email protected] F: 416-924-6693Web: www.parkhyatttoronto.comDescription: Height of sophistication within award-winning meetingfacilities. Recognized as the city's premier setting by Condé NastTraveler. Beautiful rooftop meeting room and patio (seasonal).Capacity: Reception-600 Banquet-400 Classroom-255 Theatre-475

12 5335 15' X$ Int$Valet X

Radisson Admiral Hotel - Toronto Harbourfront (DT)249 Queen's Quay West, Toronto, ON, M5J 2N5Contact: Mike Lee T: 416-203-3333, 1-800-333-3333E: [email protected] F: 416-203-3100Web: www.radissonadmiral.comDescription: Boutique-style hotel, spectacular view of Lake Ontario atToronto's Harbourfront, 157 new and non-smoking rooms & studios.Restaurant, bar, business and fitness centres, outdoor pool and patio.Capacity: Reception-400 Banquet-200 Classroom1500 Theatre-400

8 3146 13' X X$ XBH



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Ramada Plaza Toronto (DT)300 Jarvis Street, Toronto, ON, M5B 2C5Contact: Minki Basu T: 416-977-4823, 1-800-567-2233E: [email protected] F: 416-977-4830Web: www.ramadaplazatoronto.comDescription: More than 6,500 sq. ft. of meeting space. Complimentarywireless Internet access. Full range of A/V equipment. Staffed businesscentre for faxes and photocopies. Wide selection of customizable menus.Capacity: Reception-250 Banquet-180 Classroom-130 Theatre-250

10 2000 10' X X$ X

Renaissance Toronto Hotel Downtown (DT)1 Blue Jays Way, Toronto, ON, M5V 1J4Contact: Erin Dumont T: 416-341-7100, 1-800-237-1512E: [email protected] F: 416-341-5090Web: www.renaissancetorontodowntown.comDescription: World's only Four-Diamond hotel located in a major leaguesports and entertainment venue. Located next to the Convention Centreand CN Tower. 348 rooms with 70 rooms overlooking the stadium.Capacity: Reception-400 Banquet-250 Classroom-150 Theatre-320

10 4066 14' — — XBH

Royal Meridien King Edward Hotel (Le) (DT)

37 King Street East, Toronto, ON, M5C 1E9Contact: Glory Taweel or Adam Bussel T: 416-863-3229, 416-863-3232E: [email protected] F: 416-863-0642Web: www.lemeridien.com/kingedwardDescription: Victorian charm, spectacular lobby area and mezzanine.Newly restored Sovereign Ballroom. Offers traditional English AfternoonTea and claims to serve the best Sunday Brunch in the city.Capacity: Reception-500 Banquet-350 Classroom-200 Theatre-380

16 5280 11'6’’ X Int$ X

Sheraton Centre Toronto Hotel (DT)123 Queen Street West, Toronto, ON, M5H 2M9Contact: Julie Shorrock T: 416-361-1000E: [email protected] F: 416-947-4854Web: www.sheraton.com/centretorontoDescription: Newly Renovated. More than 50 meeting rooms of varioussizes including an Exhibit Hall and two divisible ballrooms. Dedicatedkosher kitchen available.Capacity: Reception-850 Banquet-450 Classroom-378 Theatre-650

52 5390 11' X X$ XBH

SoHo Metropolitan Hotel (DT)318 Wellington Street West, Toronto, ON, M5V 3T4Contact: Katherine Ross T: 416-597-6327E: [email protected] F: 416-599-8801Web: www.metropolitan.com/sohoDescription: Boutique hotel, contemporary décor, gourmet food andbeverage provided by Sen5es, located in the heart of the entertainmentdistrict with numerous shops and theatres within walking distance.Capacity: Reception-80 Banquet-81 Classroom-35 Theatre-80

4 1010 8' 6" — Int$Valet XBH

Suites at 1 King West, The (DT)1 King Street West, Toronto, ON, M5H 1A1Contact: Matt Black T: 416-548-8200E: [email protected] F: 416-548-8101Web: www.onekingwest.comDescription: The spectacular original banking hall of the 1914 DominionBank of Canada has been fully restored and converted into one ofToronto's most-sought-after hotel and meeting facilities.Capacity: Reception-600 Banquet-270 Classroom-180 Theatre-400

13 3500 — X$ X$ XBH

Sutton Place Hotel Toronto, The (DT)

955 Bay Street, Toronto, ON, M5S 2A2Contact: Anna La T: 416-924-9221, 1-866-378-8866E: [email protected] F: 416-924-1778Web: www.suttonplace.comDescription: Centrally located, steps from trendy Yorkville and world-class arts & entertainment venues. 311 guestrooms, luxury suites andfurnished La Grande Residence Apartments. Four-Diamond AAA-CAA.Capacity: Reception-271 Banquet-271 Classroom-180 Theatre-271

13 3586 11' X$ Int$Valet X24h



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Toronto Marriott Bloor Yorkville (DT)90 Bloor Street East, Toronto, ON, M4W 1A7Contact: Debra Wilson T: 416-961-8000E: [email protected] F: 416-961-9581Web: www.marriottbloor.comDescription: Located in the heart of the fashionable Yorkville district,providing a unique customer experience at a fair price.Capacity: Reception-400 Banquet-360 Classroom-160 Theatre-400

10 5200 — X X$ XBH

Toronto Marriott Downtown Eaton Centre Hotel (DT)525 Bay Street, Toronto, ON, M5G 2L2Contact: Jennifer Worden T: 416-597-9200, 1-800-905-0667E: [email protected] F: 416-597-9211Web: www.marriotteatoncentre.comDescription: Flagship Marriott in Canada, centrally located in the heartof the financial and shopping district. Offers 459 deluxe guest rooms andflexible meeting space.Capacity: Reception-850 Banquet-600 Classroom-400 Theatre-800

17 7952 15' — Int$Valet X24h

Westin Bristol Place-Toronto Airport (AP)950 Dixon Road, Toronto, ON, M9W 3N4Contact: Jeanette Costa T: 416-675-9444E: [email protected] F: 416-675-4426Web: www.westin.com/bristolplaceDescription: Minutes from Pearson International Airport, complimentaryshuttle service, 288 guestrooms and 5 suites. Zachary's four-starrestaurant for dinner and 18 meeting rooms.Capacity: Reception-600 Banquet-500 Classroom-300 Theatre-500

17 5820 15' X Ext$ XBH

Westin Harbour Castle Hotel, The (DT)

1 Harbour Square, Toronto, ON, M5J 1A6Contact: Director of Sales T: 416-869-1600E: [email protected] F: 416-869-1420Web: www.westin.com/harbourcastleDescription: Joined by a glass-enclosed walkway over Queen's Quay.Over 75,000 sq. ft. of meeting space. A fully-equipped business centreand in-house A/V company are available.Capacity: Reception-3000 Banquet-2200 Classroom-1500 Theatre-2500

28 25000 16' 11" X$ Ext$Valet X24h

Westin Prince, Toronto (UT)900 York Mills Road, Toronto, ON, M3B 3H2Contact: Louis Loranger T: 416-444-2511 x. 5119, 1-800-Westin-1,E: [email protected] F: 416-391-5184Web: www.westin.com/princeDescription: Only hotel in Toronto to receive the CAA Four-DiamondAward for 27 consecutive years. Situated on 16 acres of parkland andconsidered a resort within the city. Easy access to major highways.Capacity: Reception-700 Banquet-600 Classroom-350 Theatre-650

18 7437 18' — Ext$ X24h

Windsor Arms Hotel (DT)18 Thomas Street, Toronto, ON, M5S 3E7Contact: Karen Poppell T: 416-971-9666, 1-877-999-2767E: [email protected] F: 416-921-9121Web: www.windsorarmshotel.comDescription: Best kept secret in the heart of Yorkville, luxurious boutiquehotel combines every facility expected of a great property with timelesselegance. Its Courtyard Cafe can accommodate from 10 to 500 guests.Capacity: Reception-500 Banquet-250 Classroom-140 Theatre-300

7 3000 50' X$ Valet$ XBH

Yorkland Hotel Toronto (UT)185 Yorkland Boulevard, Toronto, ON, M2J 4R2Contact: Gina Cormier T: 416-493-9000, 1-877-602-7666E: [email protected] F: 416-493-5729Web: www.yorklandhotel.comDescription: Featuring extensive meeting rooms and banquet facilitiesfor large conferences of up to 350 people. Custom menus and meetingpackages can be created on request.Capacity: Reception-500 Banquet-330 Classroom-250 Theatre-400

14 5460 10' X X$ X



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111 Bathurst (DT)111 Bathurst Street , Toronto, ON, M5V 2R1Contact: Kate Godin T: 416-504-9100, 1-877-504-5700E: [email protected] F: 416-504-0033Web: www.111bathurst.caDescription: Offers 7,000 sq. ft. of soaring ceilings and exposed brickwalls that can be configured as required, combined with state-of-the arttechnical and on-site creative support.Capacity: Reception-500 Banquet-250 Classroom-250 Theatre-300

1 7000 15' X Ext$ X

130 West Event Centre (DT)130 Dundas Street West, Toronto, ON, M4G 1C3Contact: Paul Spano T: 416-340-9631, 1-866-340-9631E: [email protected] F: 416-340-9602Web: www.130west.comDescription: For corporate events, meetings, training seminars, awardsbanquets, product launches or private parties. Technology andfunctionality to accommodate all requirements. Downtown location.Capacity: Reception-350 Banquet-200 Classroom-90 Theatre-240

1 3000 10' X Ext$ X

Academy of Spherical Arts, The (DT)

# 1 Snooker Street, Toronto, ON, M6K 1G1Contact: Andrea Burleigh T: 416-532-2782 x. 29E: [email protected] F: 416-532-3075Web: www.sphericalarts.comDescription: In the 19th century Brunswick factory, massive post andbeam construction, old brick, art filled walls, eclectic furniture groupings,original antique billiard, pool tables. Private tasting cellar in basement.Capacity: Reception-600 Banquet-130 Classroom-60 Theatre-150

4 4655 20' — Ext$ X

Advocates' Society, The (DT)480 University Avenue, Suite 1700, Toronto, ON, M5G 1V2Contact: Johanne O’Brian T: 416-597-0243 x. 113E: [email protected] F: 416-597-1588Web: www.advocates.caDescription: State of the art AV equipment. All rooms with natural light.In the downtown core close to major hotels. Large room with dividers,boardroom, reception and registration desk. Catering service available.Capacity: Reception-120 Banquet-150 Classroom-160 Theatre- —

2 X X X Ext$ X

Albany Club of Toronto (DT)91 King Street East, Toronto, ON, M5C 1G3Contact: Nancy Wright T: 416-364-5471 x. 224E: [email protected] F: 416-364-3075Web: www.albanyclub.caDescription: Stately historic 1880s building, centrally located downtown,steps from King & Yonge Streets, across from the stunning gardens ofSt. James cathedral & Park. Full service catering and event planning.Capacity: Reception-200+ Banquet-130 Classroom-70 Theatre-140

8 1800 20' X — —

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Allen Lambert Galleria, Brookfield Place (DT)181 Bay Street, Suite 22, Toronto, ON, M5J 2T3Contact: Franca Bellisario T: 416-777-6480E: [email protected] F: 416-777-2040Web: www.brookfield-place.comDescription: Six-storey indoor avenue resplendent in light and glass. 85feet high, 45 feet wide, 360 feet long, ideal for special events. Open tothe public during the day.Capacity: Reception-1500 Banquet-350 Classroom-300 Theatre-400

1 16000 85' — Int$ X24h

Allstream Centre (DT)105 Princes Boulevard, Toronto, ON, M6K 3C3Contact: Geoff Mak T: 416-263-3026E: [email protected] F: 416-263-3029Web: www.allstreamcentre.comDescription: Allstream Centre is located on the grounds of ExhibitionPlace. Hybrid of modern technology and historical art deco. OffersToronto’s largest column free ballroom. LEED silver certification.Capacity: Reception-4000 Banquet-3000 Classroom-2800 Theatre-4000

20 43900 — — Int/Ext$ X

Andrew Richard Designs – ARD Events (DT)

310 King Street East, Toronto, ON, M5A 1K3Contact: Fiona Haig T: 416-601-1454E: [email protected] F: —Web: www.andrewricharddesigns.comDescription: Fabulous atrium on the main floor. Loft style spaceupstairs. Use of exquisite showroom outdoor furniture for events gives anoutdoor ambiance and round-the-year summer experience.Capacity: Reception-700 Banquet-250 Classroom- — Theatre-400

2 7500 14' X Ext$ —

Arcadian Court (DT)401 Bay Street, 8th Floor, Toronto, ON, M5H 2Y4Contact: Jennifer Prince T: 416-861-6138E: [email protected] F: 416-861-6615Web: www.arcadiancourt.caDescription: Historic jewel of Toronto. Built in 1929, favorite of 'ladieswho lunch' in hats and white gloves and is still much sought after todayfor weddings and social events. Grandeur and character.Capacity: Reception-1000 Banquet-500 Classroom-400 Theatre-600

1 5500 35' X Int$ XBH

Arta Gallery (DT)55 Mill Street, Building 9, Unit 102, Toronto, ON, M5A 3C4Contact: Fay Athari T: 416-364-2782E: [email protected] F: 416-512-9423Web: www.artagallery.caDescription: Conveniently located in the heart of downtown Toronto, thegallery is visually seductive and remarkably flexible.

Capacity: Reception-250 Banquet- — Classroom-80 Theatre- —

13200 12'

XExt$ X24h

Arts & Letters Club of Toronto, The (DT)14 Elm Street, Toronto, ON, M5G 1G7Contact: Sarah Van Wyck T: 416-597-0223 x. 1E: [email protected] F: 416 597 9544Web: www.artsandlettersclub.caDescription: Located in downtown Toronto, the Great Hall boastscathedral ceilings, clerestory windows, a fireplace and a stage with afully-equipped lighting system.Capacity: Reception-165 Banquet-112 Classroom-48 Theatre-112

4+ 1332 — — Ext$ X

Atlantis Pavilions (DT)

955 Lakeshore Boulevard West, Toronto, ON, M6K 3B9Contact: Shelley Stamplecoskie T: 416-260-8000E: [email protected] F: 416-260-0552Web: www.atlantispavilions.comDescription: After extensive renovations, Atlantis is the new gem ofToronto's waterfront. Landmark location, four spectacular ballrooms withfloor-to-ceiling windows. Panoramic views of the Toronto skyline andwaterfront.Capacity: Reception- — Banquet- — Classroom- — Theatre- —

4+ 17500 — X Ext$ X



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Bata Shoe Museum, The (DT)327 Bloor Street, Toronto, ON, M5S 1W7Contact: Solveig Janitis T: 416-919-1782E: [email protected] F: 416-979-0078Web: www.batashoemuseum.caDescription: Award-winning architecture and design. Eclectic shoecollection of over 13,000 artifacts. Flexible event space in an originalsetting.Capacity: Reception-300 Banquet-120 Classroom-60 Theatre-100

1 1200 52' X Ext$ X

Black Creek Pioneer Village (UT)1000 Murray Ross Parkway, Toronto, ON, M3J 2P3Contact: Jennifer Robinson T: 416-736-1733 x. 5419E: [email protected] F: 416-661-6610Web: www.blackcreek.caDescription: Black Creek Pioneer Village offers a unique historic re-enactment setting, several indoor meeting and banquet rooms andseasonal outdoor options.Capacity: Reception-250 Banquet-200 Classroom-150 Theatre-240

4+ 3000 18' — Ext X

C Lounge (DT)

456 Wellington Street West, Toronto, ON, M5V 1E3Contact: General Manager T: 416-260-9393E: [email protected] F: 416-260-9330Web: www.libertygroup.comDescription: The creator of the famous "Fire and Ice Lounge" with IceCulture. One of the most beautiful and spacious patios in the city.Popular venue for after parties, notably the Toronto Film Festival.Capacity: Reception-600 Banquet-250 Classroom-110 Theatre-250

1

5000 18'

X

Ext$

XBH

Capitol Event Theatre, The (DT)2492 Yonge Street , Toronto, ON, M4P 2H7Contact: Christina Xavier & Rene Lesko T: 416-322-3322E: [email protected] F: 416-322-3943Web: www.eventtheatres.comDescription: Restored to its original 1918 grandeur, elegant vintagedetails and warm mature charm; offering a unique setting for corporateand private functions. Also features executive Chef Richard Andino.Capacity: Reception-500 Banquet-300 Classroom-300 Theatre-350

1 3025 45' X Ext$ X

Carlu, The (DT)444 Yonge Street, 7th Floor, PO Box 35, Toronto, ON, M5B 2H4Contact: Kelli MacKinnon T: 416-597-1931E: [email protected] F: 416-597-9319Web: www.thecarlu.comDescription: At the corner of College and Yonge, heart of downtown.Internationally-renowned architecture in the "Art Moderne" style. Forcorporate and social events, product launches and meetings.Capacity: Reception-1500 Banquet-600 Classroom-450 Theatre-1200

4 7000 43' XExt-

Int$ValetX24H

Casa Loma (DT)1 Austin Terrace, Toronto, ON, M5R 1X8Contact: Tina Katz T: 416-923-1172E: [email protected] F: 416-923-5734Web: www.casaloma.orgDescription: Toronto's Majestic Castle overlooking Toronto, elegantarchitecture and interior design. Seasonal gardens. Exclusive eveninguse of the entire main floor with daytime meeting room space available.Capacity: Reception-1200 Banquet-330 Classroom-125 Theatre-250

4+ 5000 60' X Ext XBH

Cineplex Entertainment Theatres (GTA)

1303 Yonge Street, Toronto, ON, M4T 2Y9Contact: Lisa Hegedus T: 416-323-6618E: [email protected] F: 416-323-6625Web: www.cineplex.comDescription: Special Event license required to serve alcohol atfunctions. Ideal locations to showcase products or services. Locationsacross the GTA, close to amenities. Customized space for groups.Capacity: Reception- — Banquet- — Classroom- 500 Theatre- 500

4+ 7000 50' X$ Int/Ext$ X



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Circa (DT)126 John Street, Toronto, ON, M5V 2E3Contact: Ashley McIntyre T: 416-979-0044E: [email protected] F: 416-979-0034Web: www.circatoronto.comDescription: Main floor features a large dance floor and grand stage.Three more floors feature undulating balconies with clear view of theaction below. Ideal for multiple events, each floor offers distinct areas.Capacity: Reception-400 Banquet-200 Classroom-200 Theatre-400

4 4100 40' X Int$ X

CN Tower (DT)301 Front Street West, Toronto, ON, M5V 2T6Contact: Sales Coordinator T: 416-601-4718E: [email protected] F: 416-601-4712Web: www.cntower.caDescription: A landmark icon, provides a spectacular setting. Award-winning cuisine and ambiance. Multiple venues including theatre,meeting rooms and 360 The Restaurant at the CN Tower.Capacity: Reception-2000 Banquet-400 Classroom-36 Theatre-144

4+ — — — Int/Ext$ XBH

CNIB Centre (UT)

1929 Bayview Avenue, Toronto, ON, M4G 3E8Contact: Pamela Deveaux T: 416-486-2500 x. 3868E: [email protected] F: 416-480-7700Web: www.cnib.ca/centreDescription: In mid-town Toronto, accessble via all major highways. TheConference Ballroom space can be divided into three sections. A uniquevenue location supporting CNIB programs and services.Capacity: Reception-500 Banquet-300 Classroom-150 Theatre-450

4+ 6300 11' X Int/Ext$ XBH

Courthouse, The (DT)57 Adelaide Street East, Toronto, ON, M5C 1K6Contact: Special Events Coordinator T: 416-214-9379E: [email protected] F: 416-214-1715Web: www.libertygroup.comDescription: Restored building in the heart of the theatre district.Outstanding features include a custom-built acoustic stage with top-of-the-line sound system. Ideal for product launches and after-parties.Capacity: Reception-400 Banquet-150 Classroom-80 Theatre-200

1+ 2500 25' X Ext$ XBH

Design Exchange (DT)234 Bay Street, Toronto, ON, M5K 1B2Contact: Gillian Hoff T: 416-216-2140E: [email protected] F: 416-368-0684Web: www.dx.orgDescription: Located in the original historic Toronto Stock Exchangebuilding in the financial district. Many spaces for events. Proceeds fromevents support design education programs and its museum.Capacity: Reception-500 Banquet-300 Classroom-336 Theatre- 455

4+ 6048 40' X Int$Valet XBH

Direct Energy Centre (DT)100 Princes Boulevard, Toronto, ON, M6K 3C3Contact: Geoff Mak T: 416-263-3026E: [email protected] F: 416-263-3029Web: www.directenergycentre.comDescription: Largest trade show facility in Canada with over 1 million sq.ft. of exhibit space, located on the grounds of Exhibition Place, joined byAllstream Centre via an underground pedestrian tunnel.Capacity: Reception-6000 Banquet-3000 Classroom-4500 Theatre-4500

31 125000 40’ — Int/Ext$ X

Dolce International (BMO Institute for Learning) (NE)

3550 Pharmacy Avenue, Toronto, ON, M1W 3Z3Contact: Lesley-Anne Carrothers Keegan T: 416-490-4434E: [email protected] F: 416-490-4493Web: www.dolce.comDescription: Spectacular architecture of the lobby area, ideal locationfor trade shows and receptions. The Victorian garden (seasonal) offers aheaven for relaxing and networking.Capacity: Reception-450 Banquet-300 Classroom-300 Theatre-450

49 — — X X XBH



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Edward Day Gallery (DT)952 Queen Street West, Suite 200, Toronto, ON, M6J 1G8Contact: Mary Sue Rankin/ Kelly McCray T: 416-921-6540E: [email protected] F: 416-921-6624Web: www.edwarddaygallery.comDescription: Commercial contemporary art gallery. Private or corporatefunctions in spacious surroundings, including current exhibit display. Fiveper cent discount on gallery purchases up to a year following event.Capacity: Reception-300 Banquet-150 Classroom- — Theatre-125

1 3500 — — Ext$ X

Eglinton Grand (UT)400 Eglinton Avenue West, Toronto, ON, M5N 1A2Contact: Dino Lucchetto T: 416-485-5900E: [email protected] F: 416-485-0292Web: www.eglintongrand.comDescription: Formerly The Eglinton Theatre, historic landmark restoredto its original 1937 grandeur, spectacular ballroom. Adorned withmahogany and ebony, elegant marble, wainscoting and period furniture.Capacity: Reception-1000 Banquet-510 Classroom- — Theatre-500

2 7000 35' — Ext$ —

Elgin and Winter Garden Theatre Centre, The (DT)

189 Yonge Street, Toronto, ON, M5B 1M4Contact: Kevin Harris T: 416-325-4144E: [email protected] F: 416-314-3583Web: www.heritagetrust.on.caDescription: Contains two separate vaudeville-era theatres, the Elgin(1,560 seats) and the Winter Garden (992 seats). Has a series ofelegant lobby areas that are available for receptions up to 1,000 people.Capacity: Reception-1000 Banquet-120 Classroom-150 Theatre-1560

2 1560 25' X Ext$ X

Estates Of Sunnybrook, The (UT)2075 Bayview Avenue, Toronto, ON, M4N 3M5Contact: Sales Department T: 416-487-3841E: [email protected] F: 416-487-5708Web: www.estatesofsunnybrook.comDescription: Three restored heritage buildings, each with originalfeatures and charm. Landscaped grounds, tranquil environment. Ideal forcorporate holiday parties and summer barbecues.Capacity: Reception-195 Banquet-150 Classroom-120 Theatre-175

4+ 2156 10' 8" — Ext$ —

Fermenting Cellar at the Distillery Historic District, The (DT)55 Mill Street, Suite 200, Toronto, ON, M5A 3C4Contact: Nicole Caron T: 416-364-1177E: [email protected] F: 416-364-4793Web: www.fermentingcellar.caDescription: Located in Distillery Historic District. Events are held in abreathtaking industrial chic setting. Heavy timber beams and trusses andoriginal Kingston limestone walls provide a unique ambiance.Capacity: Reception-600 Banquet-320 Classroom- —Theatre-600

2 8000 16' XExt-

Int$/ValetX

Fifth Grill and Social Club, The (DT)225 Richmond Street West, Suite 500, Toronto, ON, M5V 1W3Contact: Jamie Lamaca T: 416-979-3005E: [email protected] F: 416-979-9877Web: www.thefifth.comDescription: Toronto landmark since 1996. Has a capacity of 600guests. Fifth Social Club, loft design, lounge areas, three bars, dancingarea and DJ/AVThe Fifth terrace has a downtown view and is winterized.Capacity: Reception-600 Banquet-160 Classroom-400 Theatre- 350

2 10000 12' — Ext$ X

Four Seasons Centre for the Performing Arts (DT)

145 Queen Street West, Toronto, ON, M5H 4G1Contact: Kathleen Reichelt T: 416-363-6671E: [email protected] F: —Web: www.fourseasonscentre.caDescription: The first of its kind in Canada. Horseshoe-shaped in thetradition of the great European opera houses, incorporating the latest inmodern technology,. Unparalleled acoustics and sightlines throughout.Capacity: Reception- — Banquet- — Classroom- — Theatre-2144

4+ — 39' X$ Int/Ext$ X



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Gardiner Museum of Ceramic Art (Jamie Kennedy) (DT)111 Queens Park, Toronto, ON, M5S 2C7Contact: Michael Soulard T: 416-362-1957 x. 201E: [email protected] F: —Web: www.jamiekennedy.caDescription: Minimalist space with floor to ceiling windows andlimestone floors. The Terrace Room has spectacular views on Queen’sPark and across to the ROM. Groups can also rent the Museum’s lobby.Capacity: Reception-200 Banquet-100 Classroom- — Theatre- —

1 — — X$ Ext$ XBH

George Brown House (DT)186 Beverley Street, Toronto, ON, M5T 1L4Contact: Judith Goodwin T: 416-314-4911E: [email protected] F: 416-325-5071Web: www.heritagetrust.on.caDescription: Crystal chandeliers, marble and ebony fireplaces, intricateflooring and mahogany panelling, built in 1876 for Senator GeorgeBrown. Gracious and intimate setting accommodates up to 90 guests.Capacity: Reception-90 Banquet-64 Classroom-22 Theatre-50

4 756 13' — Ext$ —

Glenn Gould Studio (DT)

250 Front Street West, Toronto, ON, M5V 3G7Contact: Mike Carroll T: 416-205-5000E: [email protected] F: 416-205-5551Web: www.glenngouldstudio.comDescription: "Jewel of the Canadian Broadcasting Centre" andcontinues to be one of Toronto's favourite venues for concert-goers. Idealrental location for performances, business functions and recordings.Capacity: Reception- — Banquet- — Classroom- — Theatre-341

1 5400 30' X Ext$ XBH

Granite Club (UT)2350 Bayview Avenue, Toronto, ON, M2L 1E4Contact: Deborah Muise T: 416-510-6676E: [email protected] F: 416-4510-6682Web: www.graniteclub.comDescription: Private club with options for non-members to rent space.An oasis of elegance, charm and serenity situated mid-town. Outstandingdecorative features.Capacity: Reception-800 Banquet-500 Classroom-250 Theatre-500

4+ — 13' X Int/Ext$ X

Graydon Hall Manor (UT)185 Graydon Hall Drive, Toronto, ON, M3A 3B4Contact: Julie Munro T: 416-449-5432 x. 26, 1-877-373-6333E: [email protected] F: 416-449-9830Web: www.graydonhall.comDescription: A beautiful historic manor house, set in restored gardens.Situated north of downtown, close to Highway 401. The perfect venuefor film shoots and after-parties, weddings and banquets.Capacity: Reception-400 Banquet-180 Classroom-100 Theatre-220

4+ 4000 14' X Ext XBH

Great Hall, Toronto’s Vintage Venue, The (DT)1087 Queen Street West, Toronto, ON, M6J 1H3Contact: Don A. Sagarese T: 905-615-9957 x. 227E: [email protected] F: 905-615-9914Web: www.thegreathall.caDescription: Built in 1889, remains a historic Toronto landmark andvintage venue in the heart of Toronto's Art & Design District. Uniqueexterior, 40” vaulted ceiling, hardwood dancefloor and sweeping balcony.Capacity: Reception-480 Banquet-200 Classroom-180 Theatre-350

2 2600 40 — Ext$ —

Great Lakes Schooner Company (Seasonal) (DT)

249 Queen's Quay West, Suite 111, Toronto, ON, M5J 2G8Contact: Damian Ivers T: 416-260-6355E: [email protected] F: 416-260-6377Web: www.greatlakesschooner.comDescription: The finest sailing and motor yachts for private charters.Custom tours, incentive programs, corporate functions and educationalprograms for groups from 10-500. Fully licensed vessels.Capacity: Reception-500 Banquet-200 Classroom- — Theatre- —

4+boats

— — — Ext$ —



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Guvernment (The) (DT)137 Queens Quay East, Toronto, ON, M5A 3Y5Contact: Jeff Wojcik T: 416 869 9444 x. 233E: [email protected] F: 416-869-1444Web: www.ink-00.comDescription: $3 million transformation. Dynamic new space includes ahydraulic DJ booth as created by Cirque du Soleil, LED plasma walls, a28 'x 9' retractable screen all with a special touch by The Designer Guys.Capacity: Reception-1600 Banquet-250 Classroom-300 Theatre-574

2 22000 20' — Ext$ XBH

Harbourfront Centre (DT)235 Queens Quay West, Toronto, ON, M5J 2G8Contact: Averill Maroun T: 416-973-4956E: [email protected] F: 416-973-4859Web: www.harbourfrontcentre.comDescription: 3 indoor theatres and outdoor stage, indoor meetingspaces, outdoor patios, gallery spaces, on-site catering, all on 10 acresof central waterfront with direct access by major streetcar routes.Capacity: Reception-440 Banquet- — Classroom- — Theatre-440

3 — — — Ext$ X

Harlequin Cruises Inc. (Seasonal) (DT)

1 Yonge Street, Suite 104, Toronto, ON, M5E 1E5Contact: Kathie Rogers T: 416-364-6999E: [email protected] F: 416-364-5204Web: www.harlequincruises.comDescription: Fine charter cruise ship, styled after a genuine MississippiRiver Boat, the largest open air deck on the water. Once aboard, strollalong one of two decks or relax comfortably in the spacious lounge.Capacity: Reception-500 Banquet-300 Classroom-250 Theatre-250

4+boats 3000 7' — Ext$ —

Hart House (DT)7 Hart House Circle, Toronto, ON, M5S 3H3Contact: Mavish Ashraf T: 416-978-2449E: [email protected] F: —Web: www.harthouse.utoronto.caDescription: Considered one of the city's architectural masterpieces,with soaring stained glass windows, marble floor and oak timberedceilings.Capacity: Reception- — Banquet- — Classroom- — Theatre- —

4+ 4370 60' X Ext$ XBH

Haworth Design (DT)55 University Avenue, Toronto, ON, M5J 2H7Contact: Rachel Menard T: 416-363-3486 x. 2029E: [email protected] F: 416-861-8221Web: www.haworth.comDescription: In the heart of the financial and entertainment district,elegant and modern 13,000 sq. ft. showroom. Dramatic two-story ceilingin the lobby. Eco-friendly & corporate events preferred.Capacity: Reception-300 Banquet-80 Classroom-15 Theatre-100

3+ 3000 25' X Int$ X

Hockey Hall of Fame (DT)BCE Place, 30 Yonge Street, Toronto, ON, M5E 1X8Contact: Steven Ozimec T: 416-360-7735E: [email protected] F: 416 360 1316Web: www.hhof.comDescription: For meetings, presentations, press conferences, cocktailreceptions and dinners with the Stanley Cup, in the home of Canada'sNational Sport. Easy access to GO Transit and VIA stations.Capacity: Reception-1000 Banquet-200 Classroom-80 Theatre-128

2 55000 14' — Int$ X24h

Ivey ING Leadership Centre (DT)

Exchange Tower, 130 King Street West, Ground Floor, Unit SW 8/10, POBox 31, Toronto, ON, M5X 1A9Contact: Melissa Bell T: 416-861-9600 x. 222E: [email protected] F: 416-861-8789Web: www.iveyingleadershipcentre.comDescription: Meeting Space in Downtown Toronto, in the heart ofToronto’s Financial District, adjacent to First Canadian Place. Two tieredamphitheatres, flat area meeting rooms as well as break-out space.Capacity: Reception-100 Banquet-50 Classroom-26 Theatre-70

8 1380 13' — Int$ —



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JPR Meeting Rooms (WE)170 Attwell Drive, Suite 300, Toronto, ON, M9W 5Z5Contact: Sharon McCarney T: 416-368-5856E: [email protected] F: 416-368-2136Web: www.jprmeetingrooms.comDescription: Discreet business environment of 75 rooms for 4 to 100people. Coffee lounges with all day complimentary coffe andrefreshments. House phones. Full AV services and a highly-trained staff.Capacity: Reception- — Banquet- — Classroom-40 Theatre-110

4+ 1000 10' X X$ X

Level Nightclub (DT)102 Peter Street, Toronto, ON, M5V 2G7Contact: Moise T: 416-599-2224E: [email protected] F: 416-599-7843Web: www.levelnightclub.caDescription: Inspired by a dark underground metropolis. Metallic beaminfrastructure, 40 LCD screens for visuals. Mezzanine levels and VIPbooths offer vantage points from the action of the main dancefloor.Capacity: Reception- — Banquet- — Classroom- — Theatre- —

3 Varies 14' X Ext$ X

Liberty Grand Entertainment Complex (DT)

25 British Columbia Road, Toronto, ON, M6K 3C3Contact: Robert Rosset T: 416-542-3789E: [email protected] F: 416-260-0598Web: www.libertygroup.comDescription: Originally constructed in 1926. Four exclusive ballrooms,multi-use special event and conference facility ideal for weddings, social,corporate and charitable functions for 150 to 3,000 people.Capacity: Reception-1500 Banquet-3500 Classroom- — Theatre- —

4 10000 27' X Ext$ X

Lot 332 (DT)332 Richmond Street West, Toronto, ON, M5V 1X2Contact: Lida Gadacz T: 416-599-5332E: [email protected] F: 416-850-6822Web: www.lot332.comDescription: Intimate and chic setting. Exclusive cabana-style seatingoffering bottle service. City’s only retractable glass roof patio with built inheaters. In the summer months, enjoy our walk-out patio.Capacity: Reception-700 Banquet-50 Classroom- — Theatre- —

1 — 12' X Ext$ X

Madison Avenue Pub (Madison Manor Boutique Hotel) (DT)14 Madison Avenue, Toronto, ON, M5R 2S1Contact: Kelly Kane T: 416-927-1722 x. 2512, 1-877-561-7048E: [email protected] F: 416-963-4325Web: www.madisonavenuepub.comDescription: Unique setting within heritage buildings located at Bloorand Spadina. Six British style pubs, five fireplaces. Pauper's Pub onBloor Street is a restored Century Old Bank.Capacity: Reception-300 Banquet- — Classroom- — Theatre- —

1 3000 12' — Ext$ —

Manyata Courtyard Cafe & The Spice Room (DT)55 Avenue Road, Hazelton Lanes, Toronto, ON, M5R 3L2Contact: Melanie Clancy T: 416-935-0000E: [email protected] F: 416-935-1393Web: www.spiceroommanyata.comDescription: 5,500 sq. ft. indoor courtyard, cascading drapes, tropicalpalms, leather lounge seating and 25-ft.-high ceilings with weight bearingrafters, can host dramatic, large scale events with class and style.Capacity: Reception-550 Banquet-250 Classroom-350 Theatre-450

2 5500 25' X Ext$ XBH

Mariposa Cruises (Seasonal) (DT)

207 Queens Quay West, Suite 425, Toronto, ON, M5J 1A7Contact: Cindi Vanden Heuvel T: 416-203-0178 x 220, 1-866-627-7672E: [email protected] F: 416-203-6627Web: www.mariposacruises.comDescription: Seven uniquely-styled vessels to comfortably accomodategroups from 15 to 600 passengers. Full service, April until New Year'sEve.Capacity: Reception-575 Banquet-400 Classroom-100 Theatre-200

7 boats 12010 8' — Int/Ext$ X



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Massey Hall and Roy Thomson Hall (DT)178 Victoria Street, Toronto, ON, M5B 1T7Contact: Robin Howarth T: 416-593-4822 x. 304E: [email protected] F: 416-593-4224Web: www.masseyhall.comDescription: Declared a "heritage" building during the 1970s, MasseyHall remains a vital part of Toronto's cultural and entertainment scene.

Capacity: Reception-250 Banquet-100 Classroom- — Theatre- —

1 2000 8' 9" — Int/Ext$ X

Metro Toronto Convention Centre (DT)255 Front Street West, Toronto, ON, M5V 2W6Contact: David Chisholm T: 416-585-8120E: [email protected] F: 416-585-8198Web: www.mtccc.comDescription: Convention and trade show facility, boasting 460,000 sq.ft.of exhibit space, a world class 1,330 seat theatre and two carpetedballrooms. Downtown Toronto, within walking distance of hotels.Capacity: Reception-5000 Banquet-4780 Classroom-3960 Theatre-5000

72 301000 34' — Int$ XBH

Miller Lash House (GTA)

1265 Military Trail, Toronto, ON, M6A 3E8Contact: Yana Evlentieva T: 416-287-7000E: [email protected] F: —Web: www.millerlashhouse.caDescription: Idyllic seclusion amid gardens and meadows. Fivefireplaces and cathedral ceilings. In the summer, the large tented patiocan accommodate groups of up to 230 guests.Capacity: Reception-350 Banquet-240 Classroom-150 Theatre-300

1 3200 20' X Ext X

Muzik (DT)15 Saskatchewan Road, Toronto, ON, M6K 3C3Contact: Jenny Andonov T: 416-595-9998E: [email protected] F: 416-595-5554Web: www.muzikclubs.comDescription: Former Horticulture Building at Exhibition Place. Completeinterior restoration, state-of-the-art atmosphere for hosting a myriad ofcorporate and social events. Selection of floor plans available.Capacity: Reception-3000 Banquet-2000 Classroom- — Theatre-2500

1 — — X$ Ext$ X

Oakham House (DT)63 Gould Street, Toronto, ON, M5B 1E9Contact: Sales T: 416-979-5250 x. 2352E: [email protected] F: 416-977-7709Web: www.oakhamhouse.comDescription: A touch of history in the heart of downtown. Accessible topublic transit and parking, this stunning historical building is a landmarkof the Ryerson University community.Capacity: Reception-200 Banquet-260 Classroom-90 Theatre-200

1 2600 25' X$ Ext$ XBH

Ontario Bar Association Conference Centre (DT)20 Toronto Street, Suite 200, Toronto, ON, M5C 2B8Contact: Annette Wing T: 416-869-1047E: [email protected] F: 416-869-0450Web: www.obaconferencecentre.orgDescription: Meeting room complex. The facilities can accommodate 3to 300 people, providing a comfortable environment for short meetings orall-day functions.Capacity: Reception-280 Banquet-216 Classroom-180 Theatre-280

4+ — — X Ext$ XBH

Ontario Club (DT)

1 King Street West, 12th Floor, Toronto, ON, M5H 1A1Contact: Michael Martinchek T: 416-862-1270E: [email protected] F: 416- 363-9717Web: www.ontarioclub.comDescription: Now in its 98th year, one of Canada's premier privateclubs. Recently relocated at 1 King Street West in the heart of Toronto'sfinancial district. Remains an essential venue for elegant events.Capacity: Reception-300 Banquet-200 Classroom-120 Theatre-300

4+ — — X Int/Ext$ XBH



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Ontario Heritage Centre (DT)10 Adelaide Street East, Toronto, ON, M5C 1J3Contact: Judith Goodwin T: 416-314-4911E: [email protected] F: 416-314-5304Web: www.heritagetrust.on.caDescription: Edwardian bank, fully restored to its former glory. Palladianwindows, marble staircase, wrought iron railing on the mezzanine. Tworooms are available, the Oval or the Birkbeck, perfect for any event.Capacity: Reception-150 Banquet-100 Classroom-70 Theatre-120

3 2200 18' — Ext$ —

Ontario Science Centre (MT)770 Don Mills Road , Toronto, ON, M3C 1T3Contact: Sherie Roberts T: 416-696-4606E: [email protected] F: 416-696-3163Web: www.ontariosciencecentre.caDescription: Unique facilities with spectacular spaces for dining,dancing, interactive exhibits or team-building.Capacity: Reception-1200 Banquet-670 Classroom- 200 Theatre-500

12 10000 28’7” —

Ext$

Free after 5pm

X

Opera House, The (DT)735 Queen Street East, Toronto, ON, M4M 1H1Contact: Athena Ellinas- Towers T: 416-466-0313 x. 2E: [email protected] F: 416-466-0917Web: www.theoperahousetoronto.comDescription: Charm of its original 1900s vaudeville theatre architecturewith spectacular views from the balcony. Over the original stage is agorgeous 35-foot proscenium arch with lighting and sound equipmentCapacity: Reception-800 Banquet-250 Classroom-109 Theatre-250

1+ 12000 35' — Ext$ XBH

Palais Royale Ballroom (DT)

1601 Lakeshore Boulevard W, Toronto, ON, M6K 3C1Contact: Mary Lou BorgT: 416-533-3553E: [email protected] F: 416-533-7600Web: www.palaisroyale.caDescription: On the shore of Lake Ontario, historic entertainment venuewith a magnificent lakeside courtyard. The Palais Royale Ballroom canaccommodate up to 350 sit down guests or 800 + for receptions.Capacity: Reception-880 Banquet-400 Classroom-150 Theatre-600

1+ 7000 30' X X X

Phoenix Concert Theatre (Liberty Entertainment Group) (DT)410 Sherbourne Street, Toronto, ON, M5X 1K2Contact: General Manager T: 416-323-1251E: [email protected] F: 416-323-1410Web: www.libertygroup.comDescription: Eclectic grandeur! The Main Room features one of thecity's largest dance floors, leading edge sound and light, five barsincluding a 50' marble bar and a 20' x 30' stage.Capacity: Reception-1000+ Banquet- — Classroom- — Theatre-1000+

2 18000 — X Ext$ XBH

Piccadilly Circus (DT)184 Pearl Street, Toronto, ON, M5H 1L5Contact: Mike Guarascia T: 416-599-4687E: [email protected] F: 416-599-6706Web: www.piccadillycircus.caDescription: Lively nightclub atmosphere for events. Split-level designwith lounge area and several bars throughout. Perfect for receptions withfood stations, dance theme parties or promotions of any kind.Capacity: Reception-500 Banquet-200 Classroom- — Theatre- —

1 — 14' X Ext$ X

Polson Pier/The Docks (DT)11 Polson Street, Toronto, ON, M5A 1A4Contact: Mirela Davis T: 416-469-5655E: [email protected] F: 416-469-5547Web: www.polsonpier.comDescription: Featuring one of the most spectacular view of the Torontoskyline. More than 23,000 sq. ft. of meeting and exhibit space.Accomodating groups of any size up to 1,800.Capacity: Reception-1800 Banquet-600 Classroom-450 Theatre-1100

4+ 12000 30' X Ext$ X



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Richmond, The (DT)477 Richmond Street West, Toronto, ON, M5V 3E7Contact: Hope McFall T: 416-368-280E: [email protected] F: 647-439-5003Web: www.therichmond.caDescription: Downtown venue for intimate corporate meetings, productlaunches, media events, intimate parties and special events. With itssoaring windows, second-level balcony, wide-open bamboo floor.Capacity: Reception-150 Banquet-80 Classroom-60 Theatre-110

1+ 1350 20' X Int$ —

Ricoh Colliseum (DT)100 Princes Boulevard, Toronto, ON, M6K 3C3Contact: Nathalie Burri T: 416-263-3900E: [email protected] F: 416-263-3901Web: www.ricohcoliseum.comDescription: Ricoh Coliseum was recently renovated to provide Torontowith another great event space. Situated in Exhibition Place andavailable year round (except event and sports days).Capacity: Reception- — Banquet- — Classroom- — Theatre- —

1 — — X Ext$ X

Rogers Centre (DT)

One Blue Jays Way, Toronto, ON, M5V 1J1Contact: Lori Parker T: 416-341-3663E: [email protected] F: 416-341-3102Web: www.rogerscentre.comDescription: Multi-purpose downtown venue, home to the Toronto BlueJays (MLB) & Toronto Argonauts (CFLideal for any show or production.With great sightlines, over 50,000 seats and a retractable roof.Capacity: Reception- — Banquet- — Classroom-350 Theatre-53000

4+ 143000 282' X Int/Ext$ X24h

Rosehill Venue/Lounge (DT)6 Rosehill Avenue, Toronto, ON, M4T 2P7Contact: Sales Manager T: 416-923-2232E: [email protected] F: —Web: www.rosehillevents.caDescription: Stylish venue conveniently located at Yonge and St Clair.Close to subway. Ideal as a wine tasting room or hip event lounge.

Capacity: Reception-330 Banquet-250 Classroom- — Theatre-250

1 2800 — X Ext$ —

Rosewater Room (DT)19 Toronto Street, Toronto, ON, M5C 2R1Contact: Stefanie De Koos T: 416-214-5888E: [email protected] F: —Web: www.libertygroup.comDescription: Downtown private space, classic elegance, modernsophistications. Mahogany wood floors, moulded layered ceilings,fireplaces, patio, 16 chandeliers and fine dining hospitality services.Capacity: Reception-500 Banquet-225 Classroom-150 Theatre-275

1 3000 12' X Ext$ —

Rostie Group, The (DT)20 Bay Street, 11 and 12 Floors, Toronto, ON, M5J 2N8Contact: Diana Gawel T: 416-214-1840 x. 12068E: [email protected] F: 416-777-0451Web: www.rostiegroup.comDescription: Business centre environment. In-house services includemeeting room planners, telephone answering, administrative, clerical andtechnical support. Meeting rooms have multimedia tools.Capacity: Reception-150 Banquet-64 Classroom-94 Theatre-150

4+ 1400 9' X Int/Ext$ X

Royal Ontario Museum (DT)

100 Queen's Park, Toronto, ON, M5S 2C6Contact: Christopher Kennedy T: 416-586-5572E: [email protected] F: 416-586-5792Web: www.rom.caDescription: Sought-after venue for events and parties. Discerningclientele can celebrate, entertain, amidst the grace, beauty andachievements that defined humanity and nature throughout the ages.Capacity: Reception- — Banquet- — Classroom- — Theatre- —

4+ — — X Int/Ext$ X



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Roy Thomson Hall & Massey Hall (DT)60 Simcoe Street, Toronto, ON, M5J 2H5Contact: Robin Howarth T: 416-593-4822 x. 304E: [email protected] F: 416-593-4224Web: www.roythomsonrental.comDescription: $20 million auditorium acoustic enhancement in 2002.Finished in Canadian hardwood maple, the 2,630 seat auditorium hastwo independently-adjustable canopies suspended from the ceiling.Capacity: Reception- 200 Banquet- 120 Classroom- — Theatre-2630

1+ — — X Int/Ext$ X

Second City, The (DT)51 Mercer Street, Toronto, ON, M5V 9G9Contact: Erin Pierce T: 416-343-0033, 1-800-263-4485E: [email protected] F: 416-343-0034Web: www.secondcity.comDescription: In the heart of the entertainment district, intimate andfriendly, beautiful setting and terrific sound. The theatre offers a uniqueatmosphere for private parties, corporate meetings and special events.Capacity: Reception- 300 Banquet- — Classroom-300 Theatre-300

2 2200 25' — Ext$ —

Shmooze (DT)

15 Mercer Street, Toronto, ON, M5V 1H2Contact: Rick Colli T: 416-341-8777E: [email protected] F: 416-341-0005Web: www.shmooze.caDescription: Multi-level venue with huge central bar and seasonal patioon the top floor. Architecture combines original wood features withmodern design and comfortable seating.Capacity: Reception-800 Banquet-150 Classroom- — Theatre- —

1 — — X Ext$ X

St. Andrew's Club and Conference Centre (DT)150 King Street West, 27th Floor, Toronto, ON, M5H 1J9Contact: Amanda Miller T: 416-366-4228 x. 506E: [email protected] F: 416-366-9347Web: www.standrewsclub.caDescription: Integration of luxurious surroundings and moderntechnology, creating the perfect setting for successful meetings,corporate events and social functions.Capacity: Reception-300 Banquet-170 Classroom-110 Theatre-150

4+ 4500 14' X$ Int/Ext$ X

St. Lawrence Centre for the Arts (DT)27 Front Street East, Toronto, ON, M5E 1B4Contact: Carol Henderson T: 416-366-1656 x. 260, 1-800-263-4485E: [email protected] F: 416-947-1387Web: www.stlc.comDescription: 2 theatres in the heart of downtown Toronto. Povidingproduction, event management and ticketing services. Suitable fortheatre, music, dance, special events, launches and meetings.Capacity: Reception- — Banquet- — Classroom- — Theatre-876

2+ — — — Int/Ext$ X

St. Lawrence Market Complex (DT)92 Front Street East, Toronto, ON, M5E 1C4Contact: Jorge Carvalho T: 416-392-7130E: [email protected] F: 416-392-0120Web: www.stlawrencemarket.comDescription: 2 of Ontario's most sought after venues, elegant St.Lawrence Hall, built in 1851 and spacious North Market, built in 1801.

Capacity: Reception-700 Banquet-700 Classroom-800 Theatre-800

2+ 10000 25' — Int/Ext$ X

Steam Whistle Brewing (DT)

255 Bremner Boulevard, Toronto, ON, M5V 3M9Contact: Charlene Genno T: 416-362-2337E: [email protected] F: 416-362-2219Web: www.steamwhistle.caDescription: Constructed in 1929, The Roundhouse is a nationalheritage site complete with cedar pillars, exposed brick, large multi-paned windows and vaulted ceilings. Expansive patio and skyline views.Capacity: Reception-750 Banquet-250 Classroom-250 Theatre-250

2 6000 35' X — X



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Textile Museum of Canada (DT)55 Centre Avenue, Toronto, ON, M5G 2H5Contact: Fallon Butler T: 416-599-5321 x.2230E: [email protected] F: 416-599-2911Web: www.textilemuseum.caDescription: Auditorium seats 75 and includes audiovisual equipment.Also, the Museum Lounge is available for receptions of up to 100 guestsor dinners for approximately 30 people.Capacity: Reception-100 Banquet-30 Classroom-75 Theatre-75

1+ 871 8' X Ext$ —

This Is London (DT)132 Queens Quay East, Toronto, ON, M5A 3Y5Contact: Jeff Wojcik T: 416-869-9444 x. 233E: [email protected] F: 416-869-1444Web: www.ink-00.comDescription: Entertainment venue,opulence of an old-world EnglishGentlemen's Club with a vintage chic style chrisma. Deep rich colouredinterior finishes and furniture provide a sublime experience.Capacity: Reception-1200 Banquet-1000 Classroom-250 Theatre-350

1+ 6000 24' — Ext$ X

Toronto Board of Trade (DT)

1 First Canadian Place, Toronto, ON, M5X 1C1Contact: Lisa Lofft T: 416-862-4535E: [email protected] F: 416-366-4848Web: www.bot.comDescription: The Toronto Board of Trade offers one of the most uniquecollections of facilities in Toronto, for dining, meetings and socialoccasions.Capacity: Reception-400 Banquet-200 Classroom-162 Theatre-300

4+ 4960 — X Int/Ext$ XBH

Toronto Botanical Garden (UT)777 Lawrence Avenue East , Toronto, ON, M3C 1P2Contact: Sherri Johnson T: 416-397-1349E: [email protected] F: 416-397-1354Web: www.torontobotanicalgarden.caDescription: Unique, award-winning and eco-friendly event spaces.Indoor flows into outdoor courtyards with elegant gardens and tranquilwater features.Capacity: Reception-350 Banquet-240 Classroom-150 Theatre-350

2+ 3500 30' X Ext$ XBH

Tryst Night Club (DT)82 Peter Street, Toronto, ON, M5V 2G5Contact: Lida Gadacz T: 416-230-4470E: [email protected] F: 416-921-1938Web: www.trysttoronto.comDescription: Sleek and seductive ‘meeting place’. Features 2 double-height parlours. The street-facing lounge has 20' ceilings, while the backlounge is connected by an outdoor garden.Capacity: Reception-700 Banquet- — Classroom- — Theatre- —

1 700 12' — Ext$ X

University Club of Toronto (DT)380 University Avenue, Toronto, ON, M5G 1R6Contact: Katie Pfisterer T: 416-597-1336E: [email protected] F: 416-597-2994Web: www.universitycluboftoronto.comDescription: The University Club provides elegant ambiance and superbservice throughout its attractive club house, offering formal and casualdining areas ias well as a number of private function rooms.Capacity: Reception-150 Banquet-120 Classroom-100 Theatre-120

4+ 2250 12' — Ext$ —

Woodbine Race Track (UT)

555 Rexdale Boulevard, Toronto, ON, M9W 5L2Contact: Joseph Araujo T: 416-675-7223E: [email protected] F: 416-213-2123Web: www.woodbineentertainment.comDescription: Conference, meeting and dining facilities catering to groupsof 20 to 400 people. Group lunch, dinner packages, entertainmentoptions, including horse racing viewed from a private event room.Capacity: Reception- — Banquet- — Classroom- — Theatre-175

4+ 2310 — X Ext X



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Acqua (DT)BCE Place, 10 Front Street West, Toronto, ON, M5J 2T3Contact: Catering Manager T: 416-368-7171E: [email protected] F: 416-368-6171Web: www.acqua.caDescription: Proprietors Helder Carvelho and Robert Buchanan areexperts in wine matching, custom menus and fixe prix dinners. Ideal forprivate function, sit-down dinners or food stations with DJs and dancing.Capacity: Reception-400 Banquet-120 Classroom- — Theatre- —

2+ — — — Int/Ext$ XBH

Auberge du Pommier (UT)4150 Yonge Street, Toronto, ON, M2P 2C6Contact: Deborah Gee T: 416-222-2220E: [email protected] F: 416-222-2580Web: www.oliverbonacini.comDescription: Beautiful French restaurant in the north end, close to the401. The original jewel in the Oliver Bonacini crown.


2 — — — Int$ —

Biff's Bistro (DT)

4 Front Street East, Toronto, ON, M5E 1G4Contact: Special Events Coordinator T: 416-860-0086E: [email protected] F: 416-364-4273Web: www.oliverbonacini.comDescription: 1930s Paris meets modern London Cool. Beautifully-appointed event spaces.


2 — — — Int$ XBH

Boiler House, The (DT)55 Mill Street, Building 46, Toronto, ON, M5A 3C4Contact: Jason Rosso T: 416-203-2121 x. 37E: [email protected] F: 416-203-9393Web: www.boilerhouse.caDescription: Built in bars. critically acclaimed chefs, professional eventsteam, music director, patios, private rooms, custom menus, uniqueambience. Catering to all budgets and groups from 2 to 1,000.Capacity: Reception-1000 Banquet-250 Classroom-150 Theatre-200

1+ 1600 12' X Ext$ X

Bymark (DT)66 Wellington Street West, Toronto, ON, M5K 1H6Contact: General Manager T: 416-777-1144E: [email protected] F: 416-777-1145Web: www.bymarkdowntown.comDescription: Bymark demonstrates a contemporary touch with core ofclassic cuisine matched by an extensive wine list.


3 — — — Int/Ext$ —

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– , N/A = Not available or not reported $ = Pay service X = Available BH = Regular business hours



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Canoe (DT)66 Wellington Street West, 54th Floor, Toronto, ON, M5K 1H6Contact: Special Events Coordinator T: 416-364-0054E: [email protected] F: 416-364-4273Web: www.oliverbonacini.comDescription: Breathtaking location and views. Clean elegant design.Available on Saturdays and Sundays only for private functions.\ Privateroom available during the week for 64 seated/100 cocktails.Capacity: Reception-250 Banquet-140 Classroom- — Theatre- —

2 — — — Int$ —

Crocodile Rock Toronto (DT)240 Adelaide Street West, Toronto, ON, M5H 1W7Contact: Barry McLeod T: 416-599-9751E: [email protected] F: 416-599-5953Web: www.crocrock.caDescription: Famous and popular “party bar”, with music, entertainmentand energy. DJ and dancing nightly.

Capacity: Reception-800 Banquet-100 Classroom-150 Theatre- 160

3 2500 18 X Ext$ —

Far Niente (DT)

187 Bay Street, Toronto, ON, M5L 1G5Contact: Jennifer Chiaravalloti T: 416-214-9922E: [email protected] F: —Web: http://farnienterestaurant.com/Description: Inspired by the the freshest, most seasonal ingredientsavailable, combines the city’s most innovative and authentic dishes,preparation methods and specialty items into one welcoming location.Capacity: Reception-150 Banquet-150 Classroom- — Theatre- —

1 — 18' — Int$ XBH

Fuzion Resto Lounge & Garden (DT)580 Church Street, Toronto, ON, M4Y 2E5Contact: Jimmy Georgoulis T: 416-944-9888E: [email protected] F: 416-944-0353Web: www.fuzionexperience.comDescription: Situated in the heart of downtown Toronto, featuring acelebrity executive chef (Patrick Weise of HARPO studios). 3 privatedining rooms, full A/V capabilities. Ideal for meetings & corporate events.Capacity: Reception-100 Banquet-60 Classroom-60 Theatre-60

2+ 700 14' X Ext$ X

Ki (DT)181 Bay Street, BCE Place, Toronto, ON, M5J 2T3Contact: Michael Tremblay T: 416-308-5888, —E: [email protected] F: 416-308-5888Web: www.kijapanese.comDescription: Elegant and calm interior space with several private areas.During warm seasons, Ki's Bay Street patio is a chic destination. Teakand granite bar, comfortable lounge-style seating and dynamic crowd.Capacity: Reception-40 Banquet-30 Classroom- — Theatre- —

— — — — Int$ —

Loose Moose, The (DT)146 Front Street West, Toronto, ON, M5J 2G5Contact: Patricia Peatling T: 416-977-8840E: [email protected] F: 416-977-7818Web: www.theloosemoose.caDescription: Fun, contemporary and highly energized environment witheclectic architectural features. Adaptable space.


1+ 20000 18' — Ext$ X

Maro (DT)

135 Liberty Street, Toronto, ON, M6K 1Y7Contact: Nitsa Tsoumaris T: 416-588-2888E: [email protected] F: 416-588-3888Web: www.maro.caDescription: Warm Euro-Asian fusion design, adaptable space for alltypes of events.


1 12500 — X Ext$ XBH



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North 44 (DT)2537 Yonge Street, Toronto, ON, M4P 2H9Contact: Elaine Viterbo/Patricia Faragher T: 416-487-4897E: [email protected] F: 416-487-2179Web: www.north44restaurant.comDescription: Recently renovated by the team of Yabu Pushelberg, therestaurant possesses a sophisticated yet relaxed atmosphere withcontemporary décor.Capacity: Reception- — Banquet- — Classroom- — Theatre- —

2 — — — Int$ —

One (Hazelton Hotel) (DT)118 Yorkville Avenue, Toronto, ON, M5R 1C2Contact: Tim Salmon T: 416-963-6300, 1-866-473-6301E: [email protected] F: 416-963-6399Web: www.thehazeltonhotel.comDescription: Surrounded with rich wood flooring, smoked glass,beautiful cowhide, mirror paneling, and precious boldly striped tiger-eyeonyx.Capacity: Reception- — Banquet- — Classroom- — Theatre- —

2 1740 — — Int$Valet XBH

Pangaea (DT)

1221 Bay Street, Toronto, ON, M5R 3P5Contact: Peter Geary T: 416-920-2323E: [email protected] F: 416-920-2323Web: www.pangaearestaurant.comDescription: Located in the Museum District, close to several hotels andshopping areas. Pangaea is a two-tiered, high ceiling restaurant with twoprivate dining rooms, offering simple, understated elegance.Capacity: Reception-350 Banquet-150 Classroom- — Theatre- —

2 — 15' — Ext$ X

Panorama 51st Floor Restaurant (DT)55 Bloor Street W, 51st Floor, Toronto, ON, M4W 1A5Contact: Natasha Manji T: 416-964-1162 x. 26E: [email protected] F: 416-961-3258Web: www.eatertainment.comDescription: Located 51 storeys above Toronto in the heart of Yorkville.Featuring the highest licensed patio in Canada. Reasonably priced.

Capacity: Reception-300 Banquet- — Classroom- — Theatre- —

1 — — — Int$ XBH

Rosewater Supper Club (DT)19 Toronto Street, Toronto, ON, M5C 2R1Contact: Jeannie DesRoches T: 416-214-5888E: [email protected] F: 416-214-2412Web: www.libertygroup.comDescriptio: Heritage building with magnificant architectural features,located minutes from the heart of Toronto's financial and entertainmentdistrict, close to GO and VIA stations. Part of the Liberty Group.Capacity: Reception-500 Banquet-250 Classroom-250 Theatre-200

1+ 3000 15' — Ext$ —

Sassafraz (DT)100 Cumberland Street, Toronto, ON, M5R 1A6Contact: Dennette Schott T: 416-964-2222E: [email protected] F: 416-964-2402Web: www.sassafraz.caDescription: Elegant atmosphere for private and corporate events.State-of-the-art audiovisual system and optional A/V support technician,turnkey solution for conferences or executive board meetings.Capacity: Reception-200 Banquet-120 Classroom- — Theatre- —

3 1500 15’ X Int/Ext$ —

Southern Accent (DT)

595 Markham Street, Toronto, ON, M6G 2L7Contact: Frances Wood T: 416-536-3211E: [email protected] F: 416-536-3548Web: www.southernaccent.comDescription: West of Yorkville at Bathurst & Bloor. Victorian setting,recalling a New Orleans style and menu. Perfect for take-over for up to175 guests. Live entertainment options and interactive food stations.Capacity: Reception-70 Banquet-45 Classroom-55 Theatre-60

1+ — 12' X Int/Ext$ —



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Splendido (MT)88 Harbord Street, Toronto, ON, MRS 1G5Contact: Carlo Catallo T: 416-929-7788E: [email protected] F: 416-929-3501Web: www.splendido.caDescription: Recently named best Restaurant in Canada by WineAccess Magazine. Elegant design and Italian inspired fixtures andfurniture. Located off the beaten track close to Little Italy.Capacity: Reception-120 Banquet-80 Classroom-80 Theatre-60

1+ 3000 12' X$ Ext$Valet —

Sultan's Tent and Café Maroc (DT)49 Front Street East, Toronto, ON, M6J 1M7Contact: Patrick McCraney T: 416-961-0601E: [email protected] F: 416-961-7744Web: www.thesultanstent.comDescription: In the heart of the lower downtown core. Close to majorhighways and VIA/GO stations, theatres and hotels. Eclectic design withbooth areas which can be curtained off. Adaptable space.Capacity: Reception-225 Banquet-170 Classroom-60 Theatre-60

1+ 4000 20' X Ext$ X

Tappo Restaurant and Wine Bar (DT)

55 Mill Street, Toronto, ON, M5A 3C4Contact: Armando Russo T: 647-430-1111E: [email protected] F: 647-430-1206Web: www.tappo.caDescription: Beautifully appointed and situated in the heart of theDistillery District, this is a superb multi-functional space. Seasonaloutdoor patio may be tented at an additional cost.Capacity: Reception-150 Banquet-72 Classroom- — Theatre-110

1+ 5000 17' — Ext$ XBH

Ultra Supper Club (DT)314 Queen Street West, Toronto, ON, M5V 2A2Contact: Jeff Wojcik T: 416-263-0330E: [email protected] F: 416-263-9821Web: www.ultrasupperclub.comDescription: Unequalled urban oasis. Architectural with sexy and earthyinfluences. Use of reclaimed brick and natural woods with punched upvibrant tones. Stunning rooftop patio.Capacity: Reception- — Banquet- — Classroom- — Theatre- —

1 — 16' — Ext$Valet —

Vertical Restaurant (DT)100 King Street West, Toronto, ON, M5X 1E1Contact: Cassandra McGill T: 416-214-2252E: [email protected] F: —Web: www.verticalrestaurant.caDescription: Located in the Financial District, launched on themezzanine level of Canada's tallest building, First Canadian Place.Stylish 70-seat main dining room, and 2 smaller private dining rooms.Capacity: Reception-150 Banquet-16 Classroom- — Theatre- —

3 1500 — — Ext$ —

Documents

September 2009