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September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

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Page 1: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

September 24, 2014

Pam ColemanSenior Consultant

Medicaid Managed CareTrends and Opportunities

Page 2: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

About Sellers Dorsey

Sellers Dorsey is a national healthcare consulting firm that navigates the ever-changing landscape within the public and private sector. Together with its clients, Sellers Dorsey realizes opportunities that enhance the bottom-line and ultimately improve the lives of people.

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Page 3: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

About the presenter

Pam Coleman, Senior Consultant, leads projects focusing on long term services and supports, a rapidly growing area of healthcare. She brings a deep background in managed care techniques in delivering LTSS to a diverse population. Pam frequently presents at national conferences on complex care populations and integrated delivery systems. Most recently Pam served as the Senior Vice President of Government Programs at OptumHealth after dedicating 26 years to the Texas Health and Human Services Commission.

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Page 4: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Today we will:

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Review Medicaid Managed Care growth.1

Page 5: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Today we will:

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Review a “top ten list” of market trends.2

Review Medicaid Managed Care growth.1

Page 6: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Today we will:

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Review a “top ten list” of market trends.2

Highlight select opportunities to leverage emerging trends.3

Review Medicaid Managed Care growth.1

Page 7: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Medicaid Population and Spending - 2012

Total Medicaid Population: 50M Members

Source:

Page 8: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Medicaid Population and Spending - 2012

Total Medicaid Population: 50M Members

Temporary Assistance to Needy Families

(TANF)

36M Members$163B Spend

Source:

Page 9: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Medicaid Population and Spending - 2012

Total Medicaid Population: 50M Members

Temporary Assistance to Needy Families

(TANF)

36M Members$163B Spend

Aged Blind and Disabled

(ABD)

14M Members$265B Spend

Source:

Page 10: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Medicaid Population and Spending - 2012

Total Medicaid Population: 50M Members

Temporary Assistance to Needy Families

(TANF)

36M Members$163B Spend

Aged Blind and Disabled

(ABD)

14M Members$265B Spend

Children

25M Members$80B Spend

$3,246 PMPY

Source:

Page 11: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Medicaid Population and Spending - 2012

Total Medicaid Population: 50M Members

Temporary Assistance to Needy Families

(TANF)

36M Members$163B Spend

Aged Blind and Disabled

(ABD)

14M Members$265B Spend

Children

25M Members$80B Spend

$3,246 PMPY

Adults (pre-expansion)

11M Members$56B Spend

$4,841 PMPY

Source:

Page 12: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Medicaid Population and Spending - 2012

Total Medicaid Population: 50M Members

Temporary Assistance to Needy Families

(TANF)

36M Members$163B Spend

Aged Blind and Disabled

(ABD)

14M Members$265B Spend

Children

25M Members$80B Spend

$3,246 PMPY

Adults (pre-expansion)

11M Members$56B Spend

$4,841 PMPY

Dual Eligibles

9M Members

$160B Spend$19,758PMPY

Source:

Page 13: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Medicaid Population and Spending - 2012

Total Medicaid Population: 50M Members

Temporary Assistance to Needy Families

(TANF)

36M Members$163B Spend

Aged Blind and Disabled

(ABD)

14M Members$265B Spend

Children

25M Members$80B Spend

$3,246 PMPY

Adults (pre-expansion)

11M Members$56B Spend

$4,841 PMPY

Dual Eligibles

9M Members

$160B Spend$19,758PMPY

Non Duals

5M Members$104B Spend

$17, 337 PMPY

Source:

Page 14: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Growth Predictions for Medicaid Managed Care

• Currently two-thirds of Medicaid members are served through managed care

• 20% growth in Medicaid managed care in 20141

• 28 states with Managed LTSS by 20152

• 75 Million Medicaid members in Medicaid managed care by 2020 (compared with 40 Million in 2014) 3

• All but Alaska and Wyoming have all or a portion of their Medicaid population in a managed care system (includes PCCM) 4

1. Avalere - Analysis: Medicaid Plans Expected to Grow 20% This Year Under ACA Expansion – January 2014 2. http://www.ahcancal.org/News/news_releases/Pages/Surge-of-Medicaid-Managed-Care-is-Fraught-with-Problems-Unless-Root-Concerns-are-Addressed.aspx3. HMA projections HMA, based on CMS, Office of the Actuary, September 2013 “4. http://www.medicaid.gov/Medicaid-CHIP-Program-Information/By-Topics/Data-and-Systems/Downloads/2011-Medicaid-MC-Enrollment-Report.pdf

Page 15: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

ABD environment as of November 2013

Managed Care for Seniors and Persons with Disabilities

Existing ABD (29)

Transitioning to ABD (4)

Remaining FFS (17)

Page 16: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Source: Kaiser Family Foundation – August 28, 2014

Current Status of State Medicaid Expansion Decisions

Implementing Expansion (28)

Open Debate (2)

Not Moving Forward Now (17)

Page 17: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Source: Kaiser Family Foundation – August 28, 2014

Medicare Medicaid Integration Program

States Pursuing

Page 18: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Medicare Medicaid Integration Program (Capitated vs FFS)

Capitated

Fee for Service

*Washington pursuing FFS and capitated

Page 19: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Source: Kaiser Family Foundation – August 28, 2014

Medicare Medicaid Integration Program (MOUs)

With MOU

Without MOU

Page 20: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Medicare Medicaid Integration Program (Enrolling)

Currently Enrolling*

Not Enrolling

* Washington enrolling in FFS

Page 21: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trends in Medicaid Managed Care

Page 22: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 1: Movement to Managed Long Term Services and Supports

• Currently 24 states have implemented MLTSS• MLTSS includes nursing facility and community based services and supports• Goal is to integrated physical, behavioral, and LTSS in a person centered plan of

care• Requirements for service coordination• Assessment of all members to determine unmet needs• Flexibility in services – in lieu of services• Focus on serving members in the most integrated setting and transitioning persons

out of institution

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Page 23: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 2: New Medicaid Populations for Managed Care

• Medicare Medicaid dual eligible population• Adults with disabilities• Children with Special Health Care Needs• Persons with Intellectual and Developmental Disabilities• Foster Care Children• Medicaid Expansion population

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Page 24: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 3: Focus on Quality Improvement and Performance

• Begins with the contract - Value based purchasing concepts• Performance incentives and disincentive• Shared savings models• New quality measures for MLTSS are under development• Evidence-based, best practices to detect both under and overutilization of LTSS• Member and Provider Complaints and Grievances analyses• Member Satisfaction Survey• MLTSS-oriented Performance Improvement Projects

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Page 25: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 4: Person Centered Service Integration

Section 2402(a) of the Affordable Care Act requires the Secretary to ensure all states receiving federal funds develop service systems that are responsive to the needs and choices of beneficiaries receiving home and community-based long-term services (HCBS), maximize independence and self-direction, provide support coordination to assist with a community-supported life, and achieve a more consistent and coordinated approach to the administration of policies and procedures across public programs providing HCBS.

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Page 26: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 5: Carve-Ins Instead of Carve-Outs

• Most Medicaid Directors agree that services should be carved-in when possible• Carve-ins support trend of integration of care• Widespread view that medical issues cannot be addressed without also addressing

behavioral issues, pharma, and community supports• Integration hindered by lack of progress in developing EMRs among providers of

behavioral health services

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Page 27: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 6: Increased Regulatory Requirements

• Increase focus on fraud and abuse• Increase regulations around rate setting methodology• Increased focus on quality ratings and outcomes• Increased focus on Network Adequacy• Increased focus on readiness review processes• Expansion of reporting requirements

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Page 28: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 7: Rate Setting

• Risk adjustment programs that account for both clinical and community support needs

• Rates that are actuarially sound• Medical expenses to include care coordination, health homes, and other similar

activities• Rates that consider new medical technologies • Rates that consider new medications like Sovaldi• MLR requirements should consider MLTSS and pass-throughs

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Page 29: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 8: Focus on High Cost Members and Services

• 5% of Medicaid Managed care membership drives 50% of the expenses• Need for MCOs to target these high cost, high risk members for in-home

interventions• Biggest cost drivers are ED and inpatient services• Focus also on post-acute care and short term interventions

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Page 30: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 9: Information Systems, Technology, and Reporting

• Comprehensive, accessible, and integrated real time electronic health records and care management platforms

• IT hardware for field-based staff (laptops, cell phones, portable printers/faxes, etc.)• Electronic Verification Systems for home-based services• Risk stratification and• Comprehensive performance reporting metrics • Telemedicine, and telepysch

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Page 31: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Trend 10: The Future of Medicaid Managed Care

• The total cost of Medicaid will continue to increase and there are increased pressure to reduce costs

• Managed care saving typically represent 3-4% • Managed care produces short-term savings yet there remains concerns about the

long-term trend toward increased costs• The movement to ACOs, Health Homes and other initiatives will continue but the

results of these models remains unclear• There will continue to be a movement away from FFS to more integrated models

of service delivery

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Page 32: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

OPPORTUNITIES:The Future of Medicaid Managed Care

Page 33: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

OPPORTUNITIES: The Future of Medicaid Managed Care

• Innovative programs for new managed care populations• Stakeholder engagement and consumer outreach• Care management interventions for high cost, high risk members• Integration of Medicare and Medicaid services• Person-centered care models that integration of physical, behavioral, social and

community services and supports with the member in the pilot seat• Supportive models for moving persons out of institutions with creative ideas

funding housing

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Page 34: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

OPPORTUNITIES: The Future of Medicaid Managed Care

• Provider engagement and payment reforms that move away from FFS and offer shared savings or performance incentives/disincentives

• New strategies for detecting and preventing fraud and abuse• IT enhancements that allow for sharing of data between providers, health plans

and the state• Improvements in RFPs and MCO contracts to establish value based performance

and purchasing• States will always be looking for the next best approach for cost containment and

improved outcomes for Medicaid beneficiaries

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Page 35: September 24, 2014 Pam Coleman Senior Consultant Medicaid Managed Care Trends and Opportunities

Questions?

Sellers Dorseysellersdorsey.com

Pam ColemanSenior ConsultantSellers [email protected]

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