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Pacific Place Group website at:
www.pacificplacegroup.com
Real Estate website at:
www.pacificevergreenrealty.com
Holidays & Events
September 2 Labour Day
Septemeber 1-3 TaiwanFest
September 3 First day school
September 7 Grand Fondo - Whistler
September Seminars
September 4 RBC Investments
September 18 Manulife
September 25 Canada Life
September NEWSLETTER
Did you know...
September is the ninth month of the year in the Julian and Gregorian
calendars, the third of four months to have a length of 30 days, and
the fourth of five months to have a length of less than 31 days. In the
Northern Hemisphere September is the seasonal equivalent of March
in the Southern Hemisphere
Sapphire is the modern September birth-
stone and the gem designated for the 5th,
23rd and 45th wedding anniversary; a star
sapphire is typically given on the 65th
wedding anniversary.
Vancouver—Head office Surrey
#102—1245 W. Broadway Surrey Central Business Park
Vancouver, BC V6H 1G7 #100-7565 132nd Street
Tel: 604-267-1833 Surrey, BC V3W 1K5
Tel: 778-945-9611
Burnaby Richmond
Metrotown Centre - Metrotower 1 Airport Executive Park
#2129-4710 Kingsway #130-10271 Shellbridge Way
Burnaby, BC V5H 4J5 Richmond, BC V6X 2W8
Tel: 778-945-6900 Tel: 236-521-3799
PPG Locations
Administration Roles and Responsibilities — September 1, 2019
Wayne Yu Corporate Manager 604-267-1833 EXT: 231
Yim Yu Account Manager 604-267-1833 EXT: 231
Mimi Sum Office Co-ordinator 604-267-1833 EXT: 232
Shan Shan Chang Office Administrator (Rmd) Tel: 236-521-3799
Loveleen Lotey Office Administrator (Surrey) Tel: 778-945-9611
Pacific Place-Financial Services Inc./Bridgeforce Pacific Place (Financial Services Division) Tel: 604-267-1833
Hendry Liu General Manager EXT: 235
Jim Lew Director of Business Development Tel: 604-558-7610 or EXT 235
James Qiu Sales Manager Tel: 236-521-3799
Shalendra Kumar Sales Manager (Surrey) Tel: 604-558-7616
Mohan Poddar Branch Manager (Surrey) Tel: 604-558-7618
Mimi Sum Manulife Investments (Van office) 604-558-7611 or EXT: 232
Mable Wong New Business: Manulife Life, HR, PPG Compliance Tel: 604-558-7611 or EXT: 251
Mkt materials (Van), Software
Angel Li Policy Service, Travel Insurance, New business Equitable Life Tel: 236-521-3795
Manulife investments (Rmd office), Mkt materials (Rmd) or 604-558-7614
Elia Chan Contracting, New Business: BMO, IA, IA Excellence, Group Tel: 604-558-7608
Manulife Investments (Bby), Software updates
Winnie Chan Commissions, Marketing Materials (Bby) Tel: 604-558-7614
Evelyn Ye Commissions (Bby)
Tiffany Tang New business/Investments: Assumption , Canada Life, CPP, DFS, Tel: 604-558-7609
Empire Life, Humania, Ivari, RBC, SSQ, Sunlife, The Edge,
Vancouver Burnaby Surrey Richmond
Pacific Place-Insurance Services Inc. (General Insurance Division) Tel: 604-267-1833
Kate Zhang House: New Quote & Endorsements, Claims EXT: 228
Angus Yiu ICBC, IT EXT: 243
Michael Hu Condo Quotes EXT: 239
Tiffany Yu Renewal, Reminder and payments EXT: 226
Emily Wu Renewal, Reminder and payments EXT: 226
Evan Shi Condo Quotes/ICBC EXT: 223
Yuki Li ICBC, ICBC Batching EXT: 237
Hendry Liu Commercial Insurance EXT 235
James Qiu Commercial Insurance EXT 235
Pacific Place-Arc Realty Ltd. (Real Estate / Property Management Division) Tel: 604-267-1833
Lo-Ming Lee Managing Director EXT: 233
Annie Fong Managing Broker EXT 233
Jason Wood Business Development Consultant EXT: 233
Jimmy Ng Property Management Tel: 236-521-3789
Yiyi An Administrator/Real Estate Conveyancer EXT 224
Pacific Evergreen Realty Ltd. (Real Estate Division) Tel: 604-267-1833
David Yang Managing Partner Tel: 604-250-3696
Lo-Ming Lee Managing Director EXT: 233
Annie Fong Managing Broker EXT: 233
Jason Wood Business Development Consultant EXT: 233
Julia He Real Estate Conveyancer EXT: 224
Teresa Chiang Real Estate Conveyancer EXT 241
Sherry Yu Marketing, Graphic Designer (PER) Tel: 236-521-3799
Vancouver Burnaby Surrey Richmond
Company Software Name Version Release Date Download
Assumption Life LIA 10.3 Feb 2019 Download
BMO Insurance The Wave 40.0 July 2019 Download
Canada Life Concourse 3.9 June 2019 Download
Canada Protection Plan eAccess 3.5.1 Nov 2017 Download
Desjardins Insurance Online Illustrator 7.8 N/A Website
Empire Life Envision Plus 11.4 April 2019 Download
Equitable Life Sales Illustration 2019-2 June 2019 Download
Foresters Financial Sky 2.0.175 Aug 2019 Download
Humania Assurance Illustration 2019.1 May 2019 Download
IA Financial Interface 8.7.0 July 2019 Download
IA Excellence Pyramid 4.8.0 Sept 2018 Download
Ivari Lifeview 12.9 July 2019 Download
La Capital Illustration System 9.6.0 July 2019 Download
Manulife Financial Diamond View 16.05 May 2019 Download
RBC Insurance Illustrations 10.7 62B46 July 2019 Download
SSQ Illustration Software 8.0 May 2019 Download
Sun Life EOS 7.2 July 2019 Download
Illustrations 4.1.2 July 2019 Download
Online Illustrator N/A N/A Website
UL Mutual Illustration Software 2.10.0 April 2019 Download
Insurance Software - Current Versions
Point of Sales Decisions
Preview - Save the date for the Empire Life Fall Road-
An EZ way to conduct your out of town business
We’re extending our Term Life annual policy fee discount
(until September 30, 2019)
Choosing the best simplified solution
See the benefits for advisors
Personal Health & Dental Plans
Try Simple Protect and earn $500!
Express Elite - When we say “no Medical”, we really mean
NO MEDICAL
New Term Rates | Charity Benefit
IA Connected—Be in the know!
New Telephone Interview Service Provider
LaCapitale - Newsletter
Introducing the Manulife Life Lessons Scholarship Program
A Human Capital Conversation Starter
Declined Critical Illness case? Humania has the solution!
New Wealth Sales Support Material: Creditor protection for
business owners
New simplified procedure for non-smoker rates
Solutions Magazine
The credit insurance rider now available at UL Mutual
Pacific Place Financial Services Annual Conference
Qualification Period: January 1, 2019—December 31, 2019
Travel Period: 2020
Qualification: 75,000 FYC
Be part of this annual PPFS conference on us!
This event is not to be missed!
There is lot’s of time left to submit cases from all carriers.
Check with Mable or Mimi to see how close you are to attend.
Holding Out as an Insurance Licensee
Licensees must present themselves to the public (“hold themselves out” to the public) in the way they are licensed, so that the public knows with whom they are dealing. You must be licensed the way you are doing business, and do business the way you are li-censed, including using licensed corporate or trade names (i.e. ABC Insurance Services may not present itself as ABC Insurance):
Letterhead, business cards, signage, websites, and advertising must properly reflect the name(s) shown on the licensee’s licence and the agency or firm the individual is authorized to represent.
Agents and salespersons who primarily deal with a single product or product line should be careful not to use the product name in their marketing strategies in a way that may mislead a member of the public into believing it is a trade name — such as answering a phone call with a product name.
Licensees are also reminded that they must not present themselves to the public in
such a manner as to suggest that they are a registered insurance company, rather than
an agency. Section 252 (2)(i) of the Financial Institutions Act states "a person commits
an offence" when they "give a false impression that the person is a trust company or an
insurance company". It is Council's position that these requirements also extend to cor-
porate logos and that the agency's registered legal name or trade name should always
accompany the logo.
Attention All Advisors…
Please ensure you are holding out properly!
Please check on the Insurance Council’s website and see if you are compliant.
We have noticed many agents are licensed under their Chinese name, they are not
supposed to add their English name .. .even with brackets.
Eg: Heng Liu (Hendry)
To be compliant with the Insurance Council of BC, if you wish to use another name
other than your registered name you must add that in the change name form.
For example, Heng Liu, he can only use Heng Liu on his business card because
that's shown on the licensee directory. In order for him to use the name “Hendry” he
has to fill out change of name form and add Hendry in under " Also known as".
If you have any questions please contact your compliance officer Mable.
CE Credit Requirements
Applies to - Life and A&S license holders in the Province of British Columbia
Requirement:
All licensees are required to meet the continuing education requirements outlined below for each li-cense year. A license year runs from 01JUN to 31MAY annually. If a licensee has been licensed for any part of a license year, the individual must meet the full number of continuing education requirements, whether the license was active or inactive.
If you have an approved designation* you must have 5 technical hours of continuing education; OR
If you have been licensed as a life insurance agent for at least 5 of the last 7 years in a Canadian jurisdic-tion, and you do not have an approved designation you must have 10 technical hours of continuing educa-tion; OR
If you have not been licensed as a life insurance agent for at least 5 of the last 7 years in a Canadian ju-risdiction and you do not have an approved designation you must have 15 technical hours of continuing ed-ucation.
Categories - Only technical material will qualify for continuing education. Technical education directly relates to:
Life Insurance Products;
Financial planning, provided the education is geared to life insurance and not a non-insurance sector, such as securities or mutual funds;
Compliance with insurance legislation and requirements such as Council’s Code of Conduct, Council Rules, the Insurance Act, Privacy Legislation and anti-terrorism/money laundering legislation;
Ethics or
E&O
Proof of Compliance - Attest completion on renewal, subject to random audit
Consequence of non-compliance - Failure to comply with the continuing education requirements may result in a suspension of license until the licensee has earned the required continuing education credit hours.
Advisor, Insurance & Financial Services KEY RESPONSIBILITIES:
You will be actively working to develop and grow your client base and providing solutions including Insurance, Employee Benefits, Retirement Planning and/or Investments
Planning, building, and execution of a business / sales plan
You are a true client relationship advisor who looks for opportunities to refer and receive referrals
You will participate with all the company’s marketing activities and contribute your ideas towards their effectiveness and contributing towards their positive results
Building and growing your centers of influences
Keeping up to date with industry and regulatory trends and changes
Working with all lines of Pacific Place Financial Services/ Bridgeforce Pacific Place business offerings
DESIRED SKILLS & EXPERIENCE:
Minimum 3 years experience in a similar role and ready to take your career to the next step; experienced with Insurance and/or Investment Sales an asset but not mandatory.
Strong listening skills and willingness to learn
Insurance Licensed (LLQP) and CFP, CSC, CIM, CPA, CFA, CLU as an asset or working towards such Designation. * Willingness to obtain LLQP license if not currently licensed.
Strong communication skills oral and written
Professional, motivated, and able to work in a fast-paced dynamic environment Team centered, driven and self motivated attitude Compensation: commissions + marketing support + mentorship + coaching + networking avenues. Take ad-vantage of this opportunity to work alongside some of the top minds in the industry and benefit from the structure, support and resources necessary to push your success to the next level. Please send a cover let-ter and your resume to [email protected] with “Career” in the subject line.
We thank all applicants who apply, but only those candidates selected for an interview will be contacted.
If you know of anyone who maybe interested in a career in Financial Services, please have them send in their resume for in interview.
There are multiple platforms, each with their own intricacies. For example, Facebook skews older and Instagram younger. Also, hash tags (which for many of us is the “pound” sign on our phones, far before it became the sym-bol for hash tags) are a way to build a following on Twitter and Instagram – but on Facebook they don’t really have a place. Confused? No worries, let’s look into each platform.
A common mistake for Agents on social media is to post the same content across all platforms. But not every platform is the same and you need to think about what kind of content people want on each platform, the de-mographics on that platform and more. Let’s take a look at the top networks.
Facebook:
While Facebook spans many demographics, the majority of the usage comes from people roughly 35 to 65. They want entertainment but also look to it for news and trends. The engagement tools built into it are incredible, es-pecially the ability to follow, comment and like. With Facebook you can use a variety of content types, from text-only posts, image only, image with text, video, Facebook Live or links to more information. Facebook groups are also extremely powerful.
Twitter:
Twitter’s 335 million users have a wide age range, from 18-50, but it also skews to those with higher education levels (as it’s less about pictures and more about content). In fact, about 30 per cent of its users have at least a college degree.
The limited amount of words in a post, however, means that its users want easily consumable bites of content. Twitter is one of the least favourite platforms for Realtors, but those who leverage it very well do extremely well.
Understanding Social Media Networks
Pinterest:
Here is a stat that will blow your mind. Eighty per cent of Pinterest users are female! More men are signing up these days. And the median age is 40. The most common things Pinterest is used for are DIY home decora-tions, fashion and recipes. It is based around the concept that you see an image that attracts your attention and then you click the link to learn more. Agents can do well on Pinterest but it is generally with lighter types of content (home repairs, recipes, finance). The power of Pinterest is that people click links to learn more. Make sure whatever link you’re including is optimized to have them navigate to other content or put in their contact information.
Instagram:
IG has over one billion active users. This platform skews younger, with most of their audience under 35. This makes it the ideal platform for attracting first-time buyers. Instagram is about pretty pictures mainly, so selling a lifestyle is important for those marketing on IG. To succeed on this platform, you need not only pretty pic-tures, but also a concise call to action – and hash tags in order to grow your following.
YouTube:
Many people don’t think about YouTube as a social media platform, but it is – and it’s one of the biggest out there. It’s also the second largest search platform, after Google. YouTube is all about video and typically users are looking to learn things on YouTube. So, marketing on YouTube is about teaching people how to do things (how to get a home ready for sale, how to buy a first home, how to downsize), and also about letting people meet you before they meet you.
No matter what platform you’re using, be diligent about checking the analytics. These marketing stats can tell you which content and content types people like best, what times of day your content performs the best, track engagement rates and more. If you’re just throwing stuff onto social media hoping it works, you’re not spending time effectively. Look at the analytics and you can use your time much more effectively and have sig-nificantly more success.
So, which platform do you leverage?
If you have a budget and limited time, consider hiring a professional who is knowledgeable on the platform that will help you build your followers, grow engagement and convert that into clients. If you don’t have the budget or would rather handle things yourself, focus on doing one or two platforms well (rather than half-arse-ing all of them).
Look at your ideal target market. For many Agents this will be Facebook because the audience is a little older
and fits into their ideal seller demographic. But, for some it might be Instagram if you want to target the
younger demographic. No matter which one you choose, fully master one before trying to attempt them all.
ICBC UPDATE
Changes to make car insurance better
Effective September 1, 2019
Car insurance in B.C. is facing a serious problem with crashes, injury
claims, legal costs and repair costs at an all-time high. We're making
changes to get the insurance system back on track - and better for B.C.
Click on ICBC logo to see new changes.
Looking for office space?
We have office space for rent!
Please contact Mimi Sum or Wayne Yu if interested.
Surrey Central Business Park
How to get a mortgage when you’re self-
employed
In Metro Vancouver, 15 per cent of the workforce is now self-employed and many work out of their homes, according to Canada Mortgage and Housing (CMHC). If you’re self-employed and thinking of buying a home, you’ll need to know about new mortgage rules. To increase your chances of qualifying, you'll need to be familiar with what lenders require and what questions they'll ask.
Mortgage lenders at banks and credit unions consider a borrower to be self-employed if you:
run a business alone as a sole proprietor, with a partner, or as a corporation;
receive 25 per cent or more of your income from the business;
work on short contracts for different employers; or
are paid solely on a commission basis.
You’re not self-employed if you receive a regular paycheque from an employer, even if it’s part-time work performed for more than one employer. Under these circumstances you’re
Lenders evaluate salaried and self-employed borrowers the same way: on the size of their down payment and on their ability to repay the mortgage. But there is a difference. Salaried borrowers must verify gross income through paycheques or a letter from an employer. Self-employed borrowers must verify net income, or what’s left after business deductions are sub-tracted from gross earnings. For example, if a self-employed person makes $100,000 annually in gross earnings but writes off $30,000 for business expenses, they have net earnings of $70,000. Unless they have doc-
As proof you have a viable business, have a good credit rating, and make timely payments on loans and monthly bills, you’ll need to provide the past two years of the following docu-ments: 1. monthly bank statement; 2. corporate tax return; 3. business balance sheet; 4. profit-and-loss statement; 5. business credit card statements; and
CMHC now allows a notice of assessment (NOA) accompanied by the T1 General, the CRA proof of income statement and the statement of business or professional activities (T2125) to support an “add back” approach for grossing up income for sole proprietorship and partner-ships. Some lenders may also ask for proof that your business is growing and has prospects for fu-ture growth. Lenders will average your earnings over a minimum of two years to get a big picture of your finances. This means that if your net income in 2017 was $100,000 and your net income in 2018 was $70,000, you may qualify for a loan based on an average income of $85,000. If you’re a self-employed borrower, you’ll need to have a down payment of at least 20 per cent. You’ll also need to provide documents, including:
a letter from your accountant;
proof you pay rent on time; and
a personal balance sheet showing assets such as stocks, and debts such as credit cards or car loans.
You should make photocopied sets of all documents, prepare them as a package, and have them available to email to lenders or mortgage brokers. Since you’ll likely shop for a mortgage at different financial institutions or use a mortgage bro-ker, you’ll want to present yourself as an organized and responsible borrower. As a self-employed business owner, getting a mortgage with a good interest rate depends on your ability to maintain payments and the quality of your preparation.