SERU survey…and more!

Dr. Jeanna MastrodicasaAssistant Vice President for Student Affairs Division of Student Affairsjmastro@ufl.edu

A Sample of Usage Tracking by Student Affairs Departments

• 108,115 student volunteer hours (valued at $2.3M)• 34,963 unique students who participated in Recreational

Sports • 37,076 student attendees to Gator Nights• 5186 students used the Counseling and Wellness Center • 2414 students in distress/crisis• More than 1600 student employees within the Division of

Student Affairs • 1168 students registered with the Disability Resource

Center• 1175 students in Conduct cases• 985 registered student organizations

Graduation Exit Survey: All UF students

• Began Spring 2012; mandatory Summer 2012

• Collects plans post-graduation, including location, salary, and job or graduate school status

• Spring 2012: 60% of all UF students, both undergraduate and graduate, at graduation in Spring 2012 intended to work full or part-time jobs. 29% indicated they would continue onto graduate school.

Trends we see:• More students seeking mental health counseling and with

more severe cases • More UF students choosing to join sororities and fraternities

(19.5% of undergraduates currently)• Gator Nights: attendance is spread out across classes, lots of

graduate students and families• More student organizations, more interest in recreational

sports and intramurals, increase in culturally diverse student organizations

• Interest by graduate students in more support from the university

What is SERU?Student survey began in the University of California system: Student Experience in Research Universities

Developed by UC Berkley Center for Studies in Higher Education

Tailored to research universities and opened to AAU members outside California in 2009

Surveyed all undergraduate students – not a sample!

Hours studying per week

0 1 to 5 6 to 10 11 to 15 16 to 20 21 to 25 26 to 30 30+0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

Perc

enta

ge o

f stu

dent

s

Hours participating in student organizations per week

0 1 to 5 6 to 10 11 to 15 16 to 20 21 to 25 26 to 30 30+0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Perc

enta

ge o

f stu

dent

s

Hours exercising/ recreational sports per week

0 1 to 5 6 to 10 11 to 15 16 to 20 21 to 25 26 to 30 30+0%

10%

20%

30%

40%

50%

60%

Perc

enta

ge o

f stu

dent

s

Hours partying per week

0 1 to 5 6 to 10 11 to 15 16 to 20 21 to 25 26 to 30 30+0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Perc

enta

ge o

f stu

dent

s

Hours working each week

0 1 to 5 6 to 10 11 to 15 16 to 20 21 to 25 26 to 30 30+0%

10%

20%

30%

40%

50%

60%

70%

Perc

enta

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s

UF SERU results: UF student views in 2009 and 2011

Satisfaction with (satisfied or very satisfied) 2009 2011 change

Academic experience 62% 61% -1%

Social experience 67% 67% 0%

Value of your education for the price 70% 63% -7%

Faculty quality 67% 65% -2%

Advising by school/college staff 48% 51% +3%

Access to small classes 43% 47% +4%

Availability of courses for graduation 53% 58% +5%

2011 results: UF compared to AAU peers

Satisfaction with (satisfied or very satisfied) UF AAU peers

Difference

Academic experience 61% 62% -1%

Social experience 67% 61% +6%

Value of your education for the price 63% 52% +11%

Faculty quality 65% 68% -3%

Advising by school/college staff 51% 49% +2%

Access to small classes 47% 45% +2%

Availability of courses for graduation 58% 53% +5%

UF SERU results: UF student views in 2009 and 2011

2009 2011 Change

Experiences (have done or now doing)

-- Research project, creative activity/paper in course 79% 83% +4%

-- Course with international or global focus 66% 42% -24%

-- Know at least one faculty well enough for reference 81% 80% -1%

-- Study 16 or more hours per week 26% 31% +5%

Would still choose to enroll again (agree or strongly agree)

78% 77% -1%

Feel that you belong at your institution (agree or strongly agree)

75% 74% -1%

Important to graduate in four years (very important or essential)

48% 48% 0%

Intend to go to graduate or professional school after graduation

59% 56% -3%

2011 results: UF compared to AAU peers

UF AAU peers

Difference

Experiences (have done or now doing)

-- Research project, creative activity/paper in course 83% 87% -4%

-- Course with international or global focus 42% 42% 0%

-- Know at least one faculty well enough for reference 80% 86% -6%

-- Study 16 or more hours per week 31% 38% -8%

Would still choose to enroll again (agree or strongly agree)

77% 72% +5%

Feel that you belong at your institution (agree or strongly agree)

74% 69% +5%

Important to graduate in four years (very important or essential)

48% 60% -12%

Intend to go to graduate or professional school after graduation

56% 42% +14%

Activities Giving a Sense of Belonging as a Gator (significantly or extremely)

Activity 2009 2011

UF’s athletics/sports events 68% 55%

Academic achievement as a UF student 58% 63%

Socializing with friends (w/o alcohol) 50% 64%

Participating in student organizations 36% 40%

Living on-campus 36% 43%

Socializing with friends (with alcohol) 35% 43%

Access to on-campus exercise facilities 30% 37%

Participating in sororities or fraternities 22% 26%

Leadership in student organization(s) 21% 32%

Living off-campus 21% 28%

Other data from SERU 2011

• Students who are officers or members of student organizations have higher GPA’s than those who are not involved (3.44/3.43 v. 3.21)

• Students who live on campus have higher GPA’s than those who do not (3.3 v. 3.2)

• Sorority and fraternity members are the most satisfied with their UF experience: 46% v. 25% are very satisfied with their overall social experience

• 77% agree or strongly agree that they would choose to enroll at UF if they had to do it over again

Students of My Race/ Ethnicity Are Respected on Campus

Percentage of students who agree or strongly agree

White

Hispanic /

Chicano / L

atino

Black / A

frican

American

Asian / P

ac. Isl

ander0%

50%

100%83%

64%

32%

53%

81%66%

42%53%

86%

59%

37%

55%

UF 2009

UF 2011

Other AAUs 2011

Students of My Sexual Orientation Are Respected on This Campus

Heterosexual Gay / Lesbian 0%

50%

100%88%

24%

83%

38%

87%

43%UF 2009UF 2011Other AAUs 2011

Percentage of students who agree or strongly agree

(1) Very dissatisfied (2) Dissatisfied (3) Somewhat dissatisfied (4) Somewhat satisfied (5) Satisfied (6) Very satisfied

2% 3%

8%

23%

39%

25%

1% 1%3%

12%

37%

46%

Sorority and Fraternity Members’ Sat -isfaction with Overall Social Experience

non-Greek Greek

(1) Strongly disagree

(2) Disagree (3) Disagree somewhat

(4) Agree somewhat

(5) Agree (6) Strongly agree

2% 2%5%

18%

36% 37%

1% 1% 2%

12%

33%

50%

2% 2%5%

17%

36%39%

I feel that I belong at this campus.non-Greek Greek All UF students

Use of Campus Support Services

Veterans Services

Institute of Black Culture

Institute of Hispanic/Latino Culture

Center for Leadership and Service

Support Services with programs (FOS, AIM, OAS)

Dean of Students Office

Study Abroad Services at International Center

Housing and Residence Education

GatorWell Health Promotion Services

Counseling and Wellness Center

On Campus Tutoring

Sorority and Fraternity Affairs

Career Resource Center

Center for Student Activities and Involvement

Student Financial Affairs

Student Health Care Center

Off Campus Tutoring

Recreational Sports

Academic Advising

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

3%

5%

6%

7%

7%

10%

16%

18%

18%

19%

26%

26%

30%

33%

43%

54%

55%

77%

87%

Mean helpfulness of campus support services

Housing and Residence Education

On Campus Tutoring

Student Financial Affairs

Career Resource Center

GatorWell Health Promotion Services

Student Health Care Center

Dean of Students Office

Institute of Black Culture

Veterans Services

Academic Advising

Counseling and Wellness Center

Institute of Hispanic/Latino Culture

Center for Leadership and Service

Center for Student Activities and Involvement

Support Services with programs (FOS, AIM, OAS)

Study Abroad Services at International Center

Sorority and Fraternity Affairs

Recreational Sports

Off Campus Tutoring

0 0.5 1 1.5 2 2.5 3 3.5 4 4.5

3.16

3.26

3.26

3.33

3.37

3.39

3.41

3.42

3.43

3.43

3.44

3.45

3.55

3.64

3.8

3.8

3.91

4.23

4.24

Use and Helpfulness (1-5 rating scale) of Student Services

Area Use HelpfulnessRank of helpfulness (out of 19 services)

Academic Advising 87% 3.43 10

Recreational Sports 77% 4.23 2

Off Campus Tutoring 55% 4.24 1

Student Activities and Involvement 33% 3.64 6

On Campus Tutoring 26% 3.26 18

Counseling and Wellness Center 19% 3.44 9

Advising by School/College Staff

2009 201138%

40%

42%

44%

46%

48%

50%

52%

Student Satisfaction with Advising by School/College Staff (sat -isfied/very satisfied)

UF

AAUs

Perc

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Topics of Responses to Open Ended Question

counselingpartying/drugs/alcohol

student government/politicsdiversity/race/gender/foreign

freshmen student issuestutor/tutoring

transfer student issuesdining/food

sororities and fraternities/Greeksports/athletics

advisingjobs/internships/career

parkingfaculty/teaching/teaching assistants

Financial aid/loans/scholarshipsTuition/expenses/block tuition

study space/classroom experience

0 200 400 600 800 1000 1200 1400 1600

What is the SINGLE, MOST IMPORTANT thing that your campus could realistically do to create a better undergraduate experi-

ence for students like you?"

Open ended comments about advising:

Common themes:

• More advisors, less wait time• Impersonal feel to advising; designate an

advisor to be assigned to student to build relationships

• Require advisor meetings each semester• More advising for freshmen and

sophomores, especially exploratory majors• Want more consistency with answers

between advisors

Open ended responses about advising

• The most important thing that has kept me in school is an advisor who is a member of the faculty and is personally invested in the undergraduates in her program.

• Academic advisor help with facts that aren't buttered up. We deserve to know the truth about what is going on with our academic careers and what steps we have to take to get where we want.

• Hire advisors who get paid JUST to advise instead of making reluctant professors advise because they do a horrible job.

• Provide a more structured and organized advising service for those in their freshman and sophomore years.

Open ended responses about advising

• The University of Florida can establish better advising for undergraduate students, so they don't come here feeling lost and unsure about their education desires.

• Provide better advising for undergraduate students on which classes to take. The advisors here are pretty good, but I didn't feel prepared to make my own schedule each semester because they never gave me any further direction than that one semester.

• I think that it would be helpful if incoming freshmen were required to have an individual advising session before they attend the University. In this session the advisor should offer basic information that every new student should know.

• Perhaps having advising offices open later, until 5 or 6. Many times classes are later than others and it's difficult to be able to sit down for an extended period of time with an adviser before 4 p.m.

• Don't bombard first-year students with too much information at once, especially during orientations and advising sessions. We have plenty to think about and figure out as it is.

• Academic advising should focus less on getting the students in and out and more on successfully answering their questions. We attend advising hours to gain knowledge of our classes and the path we should be taking to reach our future endeavors.

Open ended responses about advising

SERU Summary

• Students have capacity to study more

• Involved and engaged students perform better academically

• Students prefer off campus tutoring to on campus tutoring

• Students have lots of opinions about their academic experience

• Students appreciate the value of their education for the price

• Graduating students have plans for their future

For more information…

• Student Experience in Research University (SERU) results: ir.ufl.edu (sortable by college and major)

• Graduation Exit Survey: ir.ufl.edu• Student Affairs: ufsa.ufl.edu • Contact Dr. Jeanna Mastrodicasa,

jmastro@ufl.edu, 392-1265, 155 Tigert Hall