SERVANT LEADERSHIP

Ed Duffy

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“The best way to find yourself is to lose yourself in the service of others.”

― Mahatma Gandhi

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“…when you choose the paradigm of service, looking at life through that paradigm, it turns everything you do from a job into a gift.”

― Oprah Winfrey

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"Servant-leadership is all about making the goals clear and then rolling your sleeves up and doing whatever it takes to help people win. In that situation, they don't work for you, you work for them.”

― Ken Blanchard

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“Good leaders must first become good servants.”

― Robert K. Greenleaf

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Learning Objectives Understand the concept of Servant Leadership

and how it applies to Lurie’s mission Assess your current leadership abilities relative to

Servant Leadership Recognize the characteristics of a Servant Leader Identify one item related to Servant Leadership to

put into action

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Agenda Introduction, Objectives, Agenda 3

Minutes Reflect on Our Mission 3

Minutes Take a Self Assessment 3

Minutes Debrief the Self Assessment 5

Minutes Examine Servant Leader Traits 3

Minutes Identify One Action Item 1

Minute Recap the Key Points 1

Minute Consider Additional Resources 1

Minute

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Our Mission We are dedicated to the health and well-

being of all children We are driven to be leaders in:

Pediatric healthcare delivery Research Education Advocacy

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Our Mission

“We serve children and their families to the best of our abilities and the limits of

our resources.”

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What Servant Leadership Requires

Having the desire to serve The will to sacrifice for the sake of the mission

and those we serve

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The Difference it Can Make Those served grow as persons Those served, become healthier, wiser, freer,

more autonomous, and more likely themselves to become servants

The least in society benefit or are less deprived as result

Create organizational change and effectiveness for children, families, physicians, staff, and volunteers

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The Difference it Can Make The difference between being a Servant First vs.

a Leader First is in the care taken by the Servant to make sure that other people’s highest priority needs are being served (rather than their own)

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Self-Assessment

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Self-Assessment Debrief

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Servant Leader Characteristics Are servants first Focus on the growth and well-being of others and

the community Demonstrate persistence Carry the burdens of others Act as selfless mentors

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Servant Leader Characteristics

Listen intently and observe closely Practice humility and authenticity Build relationships and trust Approach people with acceptance and empathy Lovingly hold themselves and others accountable

for their commitments Reinforce the need for service to others

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Servant Leader Characteristics Share power, put the needs of others first, and

help people develop and perform as highly as possible

Achieve trust when people have confidence in the leader’s values, competence, and judgment

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Servant Leader Beliefs Every person has value and deserves civility,

trust, and respect People can accomplish much when inspired by a

purpose beyond themselves

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Based on your self-assessment and this presentation, identify one action item you can put into practice related to servant leadership?

Identify One Action Item

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“Be kind and merciful. Let no one ever come to you without coming away better and happier.”

― Mother Teresa

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Recap Introduced the concept of Servant Leadership

and how it applies to our mission Assessed your current leadership abilities relative

to Servant Leadership Detailed the characteristics of a Servant Leader Identified one action item to put into practice

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Additional Resources

Robert Greenleaf Center: https://greenleaf.org/

Serve to Be Great, Matt Tenney Dare to Serve, Cheryl Bachelder Level 5 Leadership, Jim Collins