Servers and sellers training programme Magdalena Luty Polish Spirits Industry (PPS) Dublin, 24 th April 2009 OUTLINE Background Description of the programme and tools Know how Evaluation Outcomes REALITY alcohol related issues are very simplified in Poland only consuming vodka & strong drinks is seen as a potentional problem irresponsible consumtion is linked only to some kind of alcoholic beverages CHALLENGES proffesional trainers persuading local authorities active participation municipal goverment encouraging potentional participants local media support 5 TRAINING IN POLAND WHO? Trainings are conducted: PPS company members HOW? two - hour training course "Server's Guide" training book covering the subjects raised during the training session. 6 TRAINING IN POLAND SERVER`S GUIDE: translated ICAP guide adopted to Polish conditions consulted with authorities and organizations 7 CAMPAIGN IN POLAND EVALUATION TEST The first part contains questions about law and requirements for alcohol point sales. The second part presents questions about general perception of training. 8 CAMPAIGN IN POLAND RESULTS About 82 % appraise the matter of training and consider it as useful in daily work. 79 % would like to repeat training on the same or similar subject. Generally training were evaluated as good and very good by more than 87 % participators. PARTNERS 10 THANK YOU FOR YOUR ATTENTION