Service+Brochure+Reader+Format

8/12/2019 Service+Brochure+Reader+Format

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SERVICE AND SUPPORT


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YOU DONT BUILDA POWER PLANTJUST TO GENERATE

POWER.You build it as an investment. Whether it supplies

power for a manufacturing process or for commercial

sale, your plant must produce a reliable return. Quality

equipment is just the beginningoperating practices

profoundly affect your financial results. That is why

power plant owners worldwide rely on Caterpillar

Power Generation Systems (CPGS). When we operate

and maintain your Catpower generation system,we have a vested interest in your success. We will

maximize your return with the industrys most complete

support services, built on decades of worldwide power

plant operating expertise.

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Caterpillar Power Generation Systems will

help you get a high, predictable return on

investment by supplying experience to your

team. You focus on your core business. We

take care of your power.

The more you rely on us, the better you can

forecast:

Plants output and availability

Operating costs

Cash flow

Profits

During a projects planning stages, an

operation and maintenance plan that

documents financial performance can help

you attract investment capital. Over the

plants life, expert support will help you

meet your profit objectives, year after year.

CPGS will give you a seamless transition

from construction through start-up and into

commercial power production. Once your

plant is online, we provide the level of support

you require.

ITS A MAJOR ASSET.MANAGE IT FOR PROFIT.

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Caterpillar Power Generation Systems offers four basic Power Plan

Service packages. You can pick the plan that best fits your needs or

we can customize any package by adding or adjusting services.

Operation and Maintenance Agreement (O&M)

CPGS takes complete responsibility for managing your asset. Our staff handles all aspects of operation, maintenance andadministration. We work with you to establish and meet specific goals for performance and return on investment.

Maintenance and Repair Agreement (MRA)

CPGS technicians perform scheduled and unscheduled maintenance and regular analysis of critical engine fluids. You also

receive technical support and staff training, plus all replacement parts.

Maintenance Service Agreement (MSA)

CPGS provides technical support, staff training and assistance with maintenance and troubleshooting, in addition to the part

required for regular maintenance.

Technical Service Agreement (TSA)

CPGS provides an experienced engineer to train your staff to improve maintenance techniques and troubleshootplant equipment.

O & M MRA MSA TSA

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Asset Management

CPGS will establish appropriate plant

staffing levels, select and train personnel,

prescribe operating practices, and implement

maintenance techniques that push reliability

and availability up while driving costs down.

Operations plans are designed specifically to

maximize your returns.

Parts Management

Replacement parts account for 40 to 60

percent of your plants operation and

maintenance costs. We will help manage

parts inventory to keep your costs down,

while making sure that parts are always on

hand when you need them. Caterpillar has 23

parts distribution centers in eleven countries

around the globe. Genuine Catparts are

readily available around the world for fastshipment, usually in less than 48 hours.

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WE SUPPORT

YOU IN FOUR

WAYS:

Technical Support

Who better to support your generating

equipment than the company that designed

and built it? Our technical support personnel

continuously add value by fine-tuning

service intervals; providing quick and

accurate troubleshooting; and applying new

component designs, electronic controls and

diagnostic tools that increase service life

and minimize labor costs. CPGS also assistswith day-to-day decisions that have big

cost implicationslike whether to reuse a

crankshaft, piston or other key component

at overhaul.

Local Presence

With nearly 200 Cat dealers and 1,500

facilities worldwide serving in excess of

200 countries, youre never far from the

Caterpillar support you need.

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CAT, CATERPILLAR, their respective logos and Caterpillar Yellow,

and the POWER EDGE trade dress as well as corporate and product

identity used herein, are trademarks of Caterpillar and may not be

used without permission.

2007 Caterpillar

All rights reserved

LEDE7231

Hire Caterpillar Power Generation Systems to run your power plant, and well make one simple promise: to treat

the plant as if we owned it. Whatever your operating and financial objectives, its our job to help you meet them.

We have been in the power generation business for more than five decades, and we are in it to stay. Our approach

to businessstraightforward, practical and focused on what you need. Our commitment is to your success. When

special situations arise, we will work with you to deal with them, drawing any resources you may require from our

global organization. Were here to make sure your plant keeps producing reliable, profitable power from start-up

through the life of the project.

Contact Caterpillar Power Generation Systems at [email protected] visit us at www.cat.com/powerplants.

Let us tailor the Customer Support Agreement package that best meets all of your needs.

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