Embed Size (px)
Citation preview
Services Provided by the
Woodruff School of Mechanical Engineering,
Technical and Support Services Department
Ken Dollar
Director of Technical and Support Services
OVERVIEW
• Organization Chart• Vision• Mission• Core Values• Our Services• Contacts
Support Services Cary Ogletree
IBB Bldg. MARC MARC BLDG Pi Tau Sigma Natl. Ofc. Love Bldg
Director of Technical & Support Svcs – Ken Dollar
Facilities/Infrastructure
Technical ServicesJ. McCullough
Machine Shop
Electronics ShopComputer &Networking Support
Admin Support/Mailrooms OperationsMcDuffie-Alexander
MRDC Bldg
VISION
“ To be the premiere Support and Technical Services Staff on campus, that helps to create a prosperous future for the George W. Woodruff School of Mechanical Engineering”
MISSION
“ To Provide a superior quality education and research environment for the George W. Woodruff School of Mechanical Engineering through:– Employing teamwork– Deploying the best staff– Applying the best tools and technology “
CORE VALUES
• Availability to customers• Responsiveness to customers• Clear and concise communications
internally and externally• Accountability• Accuracy• Approachability / Friendliness• Quality
Machine Shop:Services:• Fabrication of prototype mechanical equipment for research utilizing CNC mill,
Electrostatic Discharge Machine, Lathes, band saws, grinders*• Provide training on equipment and safety in the student machine shop• Provide and maintain machines in the student machine shop• Assistance selecting materials for mechanical design applications• Maintain a library of materials and equipment supplier catalogs• limited mechanical repair*• limited sand casting*• Assist with the design of mechanical prototypes and systems
*An account number may be needed to purchase parts, materials, components, supplies, etc.
Web: http://www.me.gatech.edu/machine.shop/title_page.htmlE-mail: [email protected]
Location: MRDC 2323Phone: (404) 894-3216
Facilities Shop:Services:• Coordinate any building mechanical or electrical system requests that need
to be sent to GT facilities such as restroom, lighting, grounds keeping, cleaning, electrical work, HVAC issues, etc.*
• Issue keys and program access for buzz cards• Provide safety materials, equipment, and training• Assign office and lab space• Mail and package delivery• Capital assets inventory-apply stickers, coordinate annual inventory audit• Coordinate chemical inventory and audits• coordinate furniture purchases and installation*• Limited fabrication with wood*
*An account number may be needed to purchase parts, materials, components, supplies, etc.
Web: http://www.me.gatech.edu/support/facilitiesE-mail: [email protected]
Location: MRDC 2211Phone: (404) 894-6824
Computer and Network Support:Services:• Limited software installation, support, and questions (see web page for software sources)• Computer hardware and peripherals questions, installation, or repair*• Printer configuration and support• Support Windows, Macintosh, Unix (Solaris/Linux) platforms• Equipment checkout and reservations (see web page for list of equipment)• E-mail installation, questions, or problems• Network configuration problems including IP addresses (request IPs on web page)• Computer Cluster configuration, maintenance, and problems—MRDC 2104/2105• Computer Aided Engineering (CAE) Cluster account management and issues problems• securing equipment with locks and cables*• enforce Woodruff School computer policies• Coordinate adding student resource allocations on OTT prism systems• Coordinate establishing High performance computing (HPC) on OTT systems• Provide loaner equipment while yours is being repaired or replaced.
*An account number may be needed to purchase parts, materials, components, supplies, etc.
Web: http://www.me.gatech.edu/support/computerE-mail: [email protected]
Location: MRDC 2103Phone: (404) 894-7193
Electronics Lab:Services:• Design prototype analog and digital circuits*• Layout and fabricate PCB’s*• electronics design advice• Troubleshoot and repair lab and test instrumentation*• maintain an electronics parts resource library• network port repair and installation*• printer hardware recommendations and repair*• overhead projector and fax machine support and repair*• Audio/Visual presentation equipment support and repair*• Coordinate toner cartridge replacement program with Bobby Dodd Industries*• Provide loaner printers for short periods while repairing or replacing yours
*An account number may be needed to purchase parts, materials, components, supplies, etc.
Web: http://www.me.gatech.edu/support/electronicsE-mail: [email protected]
Location: MRDC 2317Phone: (404) 894-7671
ME Mailroom:
Services:• Outgoing mail pickup and delivery • Inter-departmental mail pickup and delivery • Copy reproduction • Office supplies *• USPS (US Postal) small package delivery • Priority and express mail delivery to USPS • Special mail out processing
*An account number may be needed to purchase parts, materials, components, supplies, etc.
Web: http://www2.me.gatech.edu/me_handbook/mail_info.htmE-mail: [email protected]
Location: MRDC 2107Phone: (404) 894-8933
Safety and Security:
Services:• The Red Book, which is our emergency procedures is located in all labs.• The Blue Book, which is our chemical listing book is located in most labs.• Brown bag safety luncheons• Facility fire drills with local/state fire marshals• Manage security and safety programs, procedures and processes
Web: http://www.me.gatech.edu/support/facilitiesE-mail: [email protected]
Location: MRDC 2211Phone: (404) 894-6824
CONTACTS
Name Title/Function Phone #
Ken Dollar Director Technical & Support Services
(404) 894-3280
John McCullough Manager- Electronics, Networking, Computer Help Desk
(404) 894-8410
John Graham Machine Shop- room 2323 (404) 894-3216
Kyle French Electronics- room 2317 (404) 894-7671
J.C. Murphy Computer Analyst III (404) 895-7193
Computer Help Desk
Cary Ogletree Manager- Administrative Services, Facilities
(404) 385-6640
Mike Murphy Facilities Shop (404) 894-6824
Dorothy McDuffie-Alexander Supervises Mailroom Operations – room 2107
(404) 385-6932
