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Serving Airport Customers Ray Hastings 1

Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

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Page 1: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

Serving Airport

Customers Ray Hastings

1

Page 2: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

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Page 3: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

3

Acquired by Enterprise in 2019

Integrated platform to manage travel

logistics for business travelers, travel

managers, travel management

companies and suppliers

Industry-leading collision claims platform

developed and managed by Enterprise

Integrated system that leverages

data and insights to streamline the

post-accident process to assist service

providers working to get customers on

their way and back into a vehicle

EXPANDING WITH NEW TECH AND NEW PARTNERS

Page 4: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

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Enterprise’s start-up investment arm that targets emerging

transportation technology and mobility companies

Recent investment partnerships have included:

• Booster

• Deliv

• Mobi

• Migo

Enterprise Holdings

Ventures

EXPANDING WITH NEW TECH AND NEW PARTNERS

Page 5: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

U.S. CAR RENTAL

INDUSTRY REVENUE

5

Page 6: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

Airport Car Rental Revenue*

$1,913,835,727

2018

6 *Source: https://cats.airports.faa.gov/Reports/rpt127Totals.cfm

Page 7: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

Airport Revenues

$21 Billion

Airside: 54%

Landside: 46%

40%

Rental Car Revenue

~$2 Billion (excluding CFCs)

Makes up 21% of Landside

FAA DATA: 2016

34%

11%

7% 1%

Aeronautical Operating Revenue

Nonaeronautical Operating Revenue

Passenger Facility Charges, Grant Receipts, Interest

$11.3 B

$9.7 B

7

Page 8: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

Rental Car Airport Revenues

$2 billion

CONCESSION FEE

10% (Minimum Annual Guarantee)

RENTS – GROUND RENT &

FACILITY RENT (where applicable)

Terminal (counter/office) space

Ready/Return space

Service Facility (QTA) space

CUSTOMER FACILITY

CHARGES NOT INCLUDED

Funding tool

for consolidated facilities

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Page 9: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

Enterprise Holdings

in Pennsylvania

200

locations

5

major airports

$29,000,000

in state & local taxes paid

3,500

employees

$120,000,000

in payroll

$1,000,000

charitable giving

9

Page 10: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

Enterprise Holdings

10

Strong customer service track record

Serve 139 certified airports, plus GA-only airports

Page 11: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

Two Primary Services, Two Airport Revenue Models

For-hire Transportation Taxi, limo, TNC Car Rental

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Page 12: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

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“The average rental period is five days and these people, in most

cases, are traveling.” -Turo spokesman Steve Webb, as quoted by the New York Daily News in March 2017

Page 13: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

P2P: Car Rental is Car Rental

13

OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA …

25% owned by entities that own four or more vehicles

Taking inactive cars out of the calculations, 49% of cars listed are from these same fleet owners

71% of the trips logged in this state are from vehicles listed by those fleet owners

45% of the active vehicles on the platform are offered for rental at local airports

Page 14: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

Peer-To-Peer

(“P2P”)

Car Rental

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LACK OF MARKETPLACE PARITY Right now, P2P car rental providers are transacting car rental business:

At your airport With your deplaning passengers

Contributing

to terminal congestion

Page 15: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

LAX, SFO, BOS

prohibiting curbside access

CONGESTION AT THE TERMINAL CURBS

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Page 16: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

P2P Updates

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Many airports have sent P2P

"cease & desist" letters

TPA conducted P2P RFP process

& has a draft P2P agreement

SFO, TPA & BOS have all

commenced lawsuits against a P2P

(a P2P commenced a lawsuit against LAX)

Several states have passed

legislation to ensure P2P is

regulated

Letters, Lawsuits & Legislation

Page 17: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

WE’LL GET YOU THERE.

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Page 18: Serving Airport Customers - StarChapter...P2P: Car Rental is Car Rental 13 OF THE VEHICLES OFFERED FOR RENT ON ONE OF THE P2P CAR RENTAL SERVICES IN PENNSYLVANIA … 25% owned by entities

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Thank you.