Serving Humanity By Empowering Businesses With Smart Technologies

What are the challenges affecting the Retail Business Sector?

Disconnected Retail Environment

Customers have come to expect the omnichannel purchasing experiences, demanding retailers to offer seamless shopping between websites, mobile applications, and brick-and-mortar locations.

Increasing Operating Costs

To augment consumer experience and improve operational efficiency, retailers have to invest heavily in technologies and new shopping channels. Governmental regulations also impact operating costs.

Inefficient Logistics

Keeping shelves stocked

and warehouses operating

efficiently are increasingly

challenging, hence requiring

retailers to very carefully

manage inventory and

logistics to streamline costs

and accurately deliver

products.

Mediocre Customer Experiences

A lack of personalization, poor inventory management, and tools not taking advantage of modern technology leave consumers with forgettable or frustrating retail experiences. Solving issues such as these requires a great seamless shopping retail system.

Omnichannel fulfillment

Loyalty and Promotions Warehouse and Inventory Supply chain management Order and goods distribution Virtual storefronts/web stores Product Information Management

Retail Segments We Serve

Billing and payments Automated invoicing Payment security Online shopping carts Field sales applications

How we serve those segments?

SOLUTION ONE

Custom Retail Software for Maximum Efficiency Generic retail software lacks the flexibility to deliver a modern retail experience consumers have come to expect nowadays. We build custom retail applications to connect everything from great legacy enterprise systems to new solutions for highly-personalized retail experiences.

SOLUTION TWO

Employ Big Data for Highly Personalized Shopping Experiences We help retail companies gain insights into customer buying preferences and behavior using new or existing data. Enhanced data analysis allows retailers to craft effective marketing strategies and deliver personal retail experiences based on customer behavior.

SOLUTION THREE

Analyze Purchasing Data for Customer Insights We work with retailers to analyze shopping data and deliver enhanced retail experiences. Greater insights into purchasing trends make it possible to provide product recommendations and make business decisions backed by accurate, up-to-date information.

SOLUTION FOUR

Merge Retail Experiences to Forecast and Manage Demands With this solution, we empower you to allow your consumers to experience products using new technology. We help retailers close the gap between online and offline purchasing through overhauled experiences that blend physical and digital solutions. This will also enable you to forecast and manage demands during peak times.

What people usually ask here?

Frequently Asked Questions

What is “omnichannel”? Omnichannel refers to a multichannel approach that intends to provide customers with a seamless

shopping experience across web, mobile, desktop, telephone, or in a brick-and-mortar store.

What is “customer experience”? Customer experience refers to how a customer perceives and interacts with your brand. In other words,

each time a consumer associates with a company or brand, they engage with the brand physically,

emotionally and psychologically, either directly, or online. Quality of customer care, advertising, packaging,

product features, ease of use, reliability, price, and a lot of factors go into the fold of customer experience.

How can XILEF help my retail business?

We develop custom software solutions (web, mobile, desktop, and cloud platforms) for in-store retailers to

improve your retail business by reducing inventory and operating costs, improving customer satisfaction,

automating inventory control, improving your forecasting and budgeting, enhancing your supply chain,

providing a personalized experience to consumers across several channels, and in many other ways.

What is meant by the “customer loyalty rewards” program in retail? A customer loyalty program is a marketing technique used by retailers to motivate repeat customers. These

programs offer loyal customers rewards, discounts, coupons, points, or similar initiatives for persuading

customers to buy more and stay loyal to the brand.

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Get started now

Visit XILEF at www.xilefug.com to order for your own system, website, software or application. Also visit us for more information about everything from your project basics to your own complete software or system. Follow @xilefug on Facebook for write-ups from us, quality content, exclusive sneak peeks, and opportunities to empower your business with smart technologies. @xilefug

Serving Humanity

Thank you!