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ISO ANNUALREPORT 1998

S E R V I N G I S O ’ S S T A K E H O L D E R S

ISO IN THE NEW CENTURY: STRATEGIESFOR 1999-2001ISO approved strategies for 1999-2001of which the key concepts are“Value – Partnership – Optimization”.Commenting on the strategies, ISO’sVice-President (policy), Mr. Akira Aoki,said that they emphasized a businessstance based on market relevance andan operational model in which thepotential of information and communi-cation technology was exploited to thefull – with priority in this respect givento the developing countries.

NEW DELIVERABLES FOR SPECIAL NEEDSISO standards are developed accordingto strict rules to ensure that they aretransparent and fair. The reverse sideof the coin is that it can take time todevelop consensus among the inter-ested parties, and for the resultingagreement to go through the publicreview process in the ISO membercountries. For some users of standards,particularly those working in fast-changing technology sectors, it may bemore important to reach and publish atechnical agreement quickly than to gothrough the various checks and balances

The beneficiaries of InternationalStandards developed by ISO includethe Organization’s national memberinstitutes, business and industry, bothgovernmental and non-governmentalorganizations, consumers and societyas a whole. In 1998, ISO “delivered thegoods” to all its stakeholder groups.

STRONG FUTURE ROLE FOR NATIONALSTANDARDS INSTITUTESWhile the primacy of InternationalStandards is increasingly recognized,there is still a need for bodies at thenational level to provide an interfacewhich is responsive to their particulareconomic and cultural context. This wasthe principal conclusion of ISO’s opensession (15 September 1998, Geneva)on the future role of the 130 nationalstandards bodies (NSBs) which compriseits membership. The often quotedslogan, “Think Globally – Act Locally”,was not actually said at the session, butthis phrase could be used to sum upthe debate at which a wide spectrumof interest groups were represented:consumers, government, labour, smalland medium sized enterprises andmultinationalcorporations,as well asNSBs fromboth develop-ing and highlyindustrializedcountries.

The new deliverableswill take more passengers

aboard on a faster rideto standardization

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needed to win the status of a fullInternational Standard. Therefore,ISO in 1998 introduced a new range of“deliverables” (Technical Specification,Publicly Available Specification, IndustryTechnical Agreement), comprisingdifferent categories of agreement withstreamlined development procedures,to meet such needs.

In a related move, ISO introduced thenew Liaison “D” category which allowsdirect participation in technical work bygroups such as industry consortia.

While consensus and due processremain the foundation of ISO’sstandards, the development of thesenew procedures and deliverablesdemonstrates its willingness to beflexible and responsive to the particularrequirements for technical standardsby specific market sectors.

A full description of ISO’s newdeliverables is available on theorganization’s Web site, ISO Online.

as well as the standardized test methodsthat allow the meaningful comparisonof test results so necessary forinternational trade. In partnership withIEC (International ElectrotechnicalCommission), ISO develops ISO/IECGuides covering various aspects ofconformity assessment activities, andthe organizations that carry them out.The voluntary criteria contained inthese Guides represent an internationalconsensus on what constitutes bestpractice. Their use contributes tothe consistency and coherence ofconformity assessment worldwide andthus facilitates trade across borders.

In practice, the ISO/IEC Guides haveturned out to be so well respectedthat a number have been adopted bygovernments as standards, sometimesmaking their use mandatory. As a result,ISO now has a process for transformingsome of these Guides into InternationalStandards to reflect their status in worldtrade and governmental legislation.

The interest in ISO’s work in this field isconsiderable, and includes such actors asthe WTO (World Trade Organization). Tofurther increase the market relevance ofthis work, ISO decided in 1998 to focus ondiscussing global conformity assessmentissues with the participation of interestedstakeholder groups including users,consumers and business associations.

EXPANDING ISO’S HORIZONSStandards for services

For free trade to have any meaningtoday, services, which have becomesuch an important component of trade,need to flow as freely across bordersas manufactured products.The question is whether ISO, whichhas traditionally developed standardsfor “products” in the sense ofmanufactured products, can add valueto the products of the service sector.Is there a market need for ISO to launchnew work on International Standardswhich facilitate the development ofa global market in services?

� GROWING IMPORTANCEOF CONFORMITY ASSESSMENTToday, most sophisticated productsrequire testing for conformancewith specifications, or compliancewith safety, health or environmentalregulations, before they can be puton many markets. Even simplerproducts may require supportingtechnical documentation that includestest data.

Over the years, ISO has developedmany of the standards against whichproducts are assessed for conformity,

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To answer these questions, ISO, incollaboration with the WTO, organizedregional seminars during 1998 inSingapore, Argentina, France and theUnited States to gather the viewsof service sector professionals in avariety of fields, including hotels andtourism, financial services, engineeringconsultancy and public utilities.

The results of those seminars arenow being collated and a numberof recommendations arising from themare to be presented to ISO Councilin 1999 for action.

EXTENDING ISO’S INFLUENCEThere is no question about the impor-tance of international standards to worldtrade. So much so that, as an annex tothe GATT agreement, there is a Codeof Good Practice for the preparation,adoption and application of standards.The GATT Standards Code urgesgovernments to use internationalstandards in order to prevent obstaclesto the free flow of products acrossborders. The problem, identified byISO’s members, is that governmentdelegations of developing countries to

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the WTO may not necessarily have anyknowledge of standardization issues andmay lack contact with the ISO memberinstitute in their country.

The solution developed by ISO’sPresident for 1997-1998, Mr. Liew MunLeong, is a White Paper which hasbeen distributed to governments indeveloping countries, explainingthe growing importance and linkageof international standardization to theireconomic development.


S T A N D A R D S H I G H L I G H T S

With international standardization todayfirmly occupying a position on thestrategic high ground, there is a riskof losing sight of the practical, day-in,day-out, benefits provided by ISOstandards “on the ground”. In 1998,ISO published 1 058 InternationalStandards solving problems in businesssectors ranging from traditionalactivities, such as agriculture andconstruction, through mechanical engi-neering, quality and environmentalmanagement, to the newest informationtechnology developments, such as thedigital coding of audio-visual signals formultimedia applications. The followingsection presents some of the high notesof ISO’s work in 1998.

STANDARDS IN EVERYDAY LIFETechnical standardization is unlikely tocross the minds of many of us in ourroles as members of the general publicduring the course of our everydaylives – yet we daily benefit fromthe “invisible” support of InternationalStandards. They make so many aspectsof life safer, healthier and moreconvenient, as well as ensuring qualityand bringing economic benefits.To highlight this,“Standards in Daily Life”was chosen as the theme for the 29th

World Standards Day, 14 October 1998,by ISO and its partners in internationalstandardization, IEC and ITU(International Telecommunication Union).

The leaders of the three organizations,in their joint World Standards Daymessage, gave some practical examples:“Imagine, for example, not being able towithdraw money from an automated

telling machine because your bank cardis too big to fit in the slot; imaginebatteries that will not fit any of yourelectrical equipment; stores withoutbarcodes to quantify and price stocksof goods; imagine Internet sites withoutstandardized domain names.”

They continued: “In today’s world,where we expect fast, efficient commu-nications, we demand compatibility andinteroperability between electronicappliances, and we want our work tools,our consumer goods and our products tobe cheap, easily available and of the best

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quality. International Standards arehence absolutely essential – even ifmost of the time they are so invisibleas to be taken for granted.”

Standards, said the ISO, IEC and ITUchiefs, provide the end-user with acriterion for judgement, a measurementof quality, and a certain guarantee ofcompatibility and interoperability.

“Whether it is a standard to ensureglobal linking of telephone networks,a standard to ensure that life-savingmedical equipment in the hospital iselectromagnetically compatible, or astandard to help a company in providinga service that is quality managed andenvironmentally friendly, InternationalStandards provide a veritable backbonefor daily life. They encourage an improvedquality of life by contributing to safety,human health and the protection of theenvironment.”

Two recent developments suggestthis trend.

Firstly, the quality management systemimplemented by Geneva’s public trans-port authority has been certified asconforming to ISO 9001 – and is makingsure the public knows about it. The city’s340 trams, trolleys and buses havebeen emblazoned with logos to markthe achievement. Secondly, theenvironmental management systemimplemented by Joetsu has beencertified as conforming to ISO 14001.Officials from the Japanese cityemphasized their wish to lead, by thisexample, the local population andbusinesses towards a higher awarenessof environmental issues.

ISO IS MORE THAN JUST INTERNATIONALSTANDARDS…Just as manufacturers today often offerservices to support their products, ISOoffers services or additional productsthat support its core business portolioof International Standards. An exampleis the series of Development Manualswhich ISO has published to helpdeveloping countries and economies intransition to establish and strengthentheir standardization infrastructure inorder to assist in their economic growth.

In 1998, ISO published the latest in theseries, Development Manual 10, Envi-ronmental Management and ISO 14000.Mr. Gene Hutchinson, Chairman of ISO/

Take the ISO 9000 bus!

Live in the ISO 14000 city!

The Swiss city of Geneva and theJapanese city of Joetsu were thesettings in 1998 for what may prove tobe a sign of the times as far as ISO 9000and ISO 14000 developments areconcerned. ISO’s two families ofmanagement system standards, whichare internationally known in businessand government circles, now appearto be all set to make an impact onthe general public.


THE WORLD IN YOUR POCKETThe first historical examples ofstandardization involved agreementover measurements. Today, the metricsystem – SI (International Systemof Units) – which isdefined in ISOstandardsprovides the basisfor standardizedmeasurementwithout whichscience, manufactur-ing and trade wouldbe chaotic, if notimpossible.In publishing theSI Guide (32 pages), ISO puts“the measure of all things” intoa handy, pocket-sized formatfor ease of reference by scientists,engineers and students.

THE WORLD ON YOUR DESKISO Standards Handbooks are a littletoo large to be described as “pocket-sized”, although as desk companions,easily stowed in a briefcase, they arealso handy reference sources.The Handbooks conveniently group inone or two volumes the “whole world”of ISO’s technical work on a specifictheme. Two examples were publishedin 1998:

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DEVCO (Committee on developingcountry matters), commented: “ISO14000 goes beyond mere compliancewith environmental legislation. Itencourages a systematic examinationof all areas where an organization’sactivities have an impact on the environ-ment and can yield bottom-line benefitssuch as reduced waste and savings inconsumption of energy and materials.Developing countries, which obviouslycannot afford to waste their scarceresources, stand to benefit from wide-spread knowledge and implementationof ISO 14000.”

“ISO’s new Development Manual isintended to help developing countriesattain these benefits. However, thisManual, like many of the previous ones,will also attract readers from businessesand other organizations in developedcountries who will appreciate the clear,concise but comprehensive treatment ofthe subject.”

• Fasteners and screw threads

Now in its fourth edition, this Hand-book gathers in two volumes the 156International Standards for fasteners


(bolts, screws, nuts, washers, pinsand rivets) and screw threads – thosehumble, yet vital items that holdtogether structures of all types. Withtrillions of fasteners being usedannually in Europe alone, the potentialeconomic and technical benefits ofstandardization are considerable.

• Paper, board and pulps

We may think of paper first andforemost in relation to books,magazines and documents, but paperand paperboard are materials withhundreds of other uses in packaging,towelling, insulation, photography andconstruction, to mention but a few.This versatility is possible becausesuppliers and their customers canrely on standardized verificationmethods to distinguish the essentialcharacteristics of thepaper or pulp needed forthe job inhand.This Hand-book bringstogethersome 130InternationalStandards onpaper andrelatedsubjects.

HOW TO GET THE MOST BENEFITS OUT OFISO 9000 AND ISO 14000Organizations that want to make themost intelligent use of ISO 9000 (quality)and ISO 14000 (environment) and drawthe maximum benefits need someguidance because both these familiescomprise some 20 standards. ISOanswered this need in 1998 with twonew brochures.

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• Selection and use of ISO 9000.

The brochure includes four examplesof how organizations have takenan integrated approach to use of theISO 9000 family. The organizationscited are a small computer softwaredevelopment company, a welfareagency, a washing machine manufac-turer and a large chemical processingcompany. A bonus included in thebrochure is a 10-step model forimplementing ISO 9000 as a basisfor continuous improvement.

• ISO 14000 – Meet the whole family!

This brochure explains that the familyconsists of standards relating toenvironmental management systems(EMS), and others which are toolsto help an organization realize itsenvironmental policy, objectives andtargets.

ISO’S MANAGEMENT SYSTEM STANDARDSAROUND THE WORLDISO carried out two cycles of The ISOSurvey of ISO 9000 and ISO 14000Certificates, the second of whichupdated the worldwide picture to end1997. This showed that the numberof ISO 9000 (quality management)certificates grew by nearly 40 % in 1997and that ISO 14000 (environmentalmanagement) certificates more thantripled, demonstrating the impactof ISO’s management system standardson business activities worldwide.


MORE OFF THE SHELF TO THE USERThe ISO standards’ developmentsystem is a dynamic one. The inputsto the system are the requirementsof business, industry, government andconsumers which are proposed by ISO’snational members and become newwork items (NWI). These are processedthrough the different stages ofcommittee draft (CD), draft InternationalStandard (DIS), final draft InternationalStandard (FDIS) and finally achieve theircredentials as normative documentssuch as Technical Reports (TR), etc.,or fully fledged International Standards,with their ISO designations.The following selection, taken from thepages of ISO Bulletin, gives a surfaceglimpse of some of the outputs of theISO standards’ development system andthe benefits it brings ISO’s stakeholders,from direct users to society as a whole.

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ISO/DIS 10015, Quality management –Guidelines for training

Personnel at all levels should be trainedto meet the organization’s commitmentto supply products of required quality ina rapidly changing market-place wherecustomer requirements and expecta-tions are continuously increasing.This standard provides guidelines toassist organizations and their personnelwhen addressing training issues thatinclude a commitment to continuousimprovement.

• Safer shipping:a messagefrom the sea

• Keeping rubberstandards elastic

• International standardization:adding value toprocess automation

• Product labelling -giving a productits identity card

• Clear contours formapping standards

• Limited real estateon the ID1 card

• Country codes inthe land of Internet

• Washing out hazardsin washing machines

• Smile!You’re at the dentist’s

• Tests for tastes

• Wrapping upplastic productsstandards

• Working with ITand telecommunicationstrategists


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ISO/TR 14645, Road vehicles –Test procedures for evaluating childrestraint system interactions withdeploying air bags

Although there is very little experiencewith vehicles equipped with passengerair bags, preliminary laboratory testshave indicated that the forcesthey generate when opening can besufficient to injure children installed inchild restraint systems. The guidelinescontained in this standard weredeveloped to improve the understandingof such interactions and to aid in theassessment of future designs.

ISO/DIS 15027, Immersion suits

This standard defines minimum perfor-mance requirements for immersion suitsworn by people whose work or leisureactivities take place on, or near water.These suits provide protection fromthe elements and, in the event of anaccidental immersion, prolong life andmake rescue easier. The standardspecifies the minimum levels of insulation

provided by the various types of suitin specific water temperatures and isintended to assist manufacturers,purchasers and users.

ISO 12944, Paints and varnishes –Corrosion protection of steel structuresby protective paint systems

Unprotected steel structures in air,water, or the soil risk damage throughcorrosion and therefore need protectionadequate to the service life required ofthe structure. This eight-part standarddeals with protection by paint systemsand covers. It gives complete,unambiguous and easily understandable


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information which promotes efficientand effective cooperation betweenthe many interested parties: owners ofsteel structures, planners, consultants,companies carrying out corrosionprotection work, inspectors andmanufacturers. Although the standarddoes not deal with financial andcontractual issues, it points out that,because of the considerable implicationsof inadequate corrosion protection,non-compliance with requirements andrecommendations given in this standardmay result in serious financialconsequences.

ISO 13686, Natural gas –Quality designation

Natural gas already supplies 20 %of the world’s primary energy and islikely to increase its market sharegreatly, yet there has been no generallyaccepted definition of the quality ofthis resource. This standard remediesthe situation. It applies to natural gasprior to any treatment and so coversthe greater proportion of the naturalgas which is traded internationally.

ISO/FDIS 7176-1, Wheelchairs

When prescribing a wheelchair for adisabled user, or adjusting it to meethis or her specific needs, it is importantto know the device’s stabilitycharacteristics. Some users need largereserves of stability to ensure theirsafety, while others prefer finelybalanced wheelchairs which have bettermanoeuvrability. This standard, one ofa multi-part series on wheelchairs,specifies test methods for measuringwheelchair stability in a variety ofcommon situations, such as applyingwheel locks (parking brakes) on a slope,or the situation on a level surface withthe wheels unlocked and the wheelchairuser reaching for an object. The testswill also yield information about the ease

with which a wheelchair can be tippedabout its rear wheels, such as happenswhen negotiating kerbs.


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ISO 14012, Guidelines forenvironmental auditing – Qualificationcriteria for environmental auditors

To support the implementation ofenvironmental management systemsand environmental auditing, guidance isneeded on qualification criteria forenvironmental auditors. The aim of thisstandard is to provide such guidance forboth internal and external auditors,

since both categories require the sameset of competences. However, internalauditors may not meet in all respects thedetailed criteria given in this standard,depending on such factors as the size,nature, complexity and environmentalimpacts of the organization in whichthey work, as well as on the rate ofdevelopment of environmental expertiseand experience within the organization.


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0

300

600

900

1200

1500

1994 1995 1996 1997 1998

Annual production:

standards published

Annual production:

number of pages

41 221 pages in English and Frenchin 1998

ISO’s total output of pages as ofend 1998: 323 921 pages

1 058 new and revised InternationalStandards in 1998

ISO’s total portfolio as of end 1998:11 950 International Standards

Migration to full electronic delivery ofstandards was achieved in 1998, all new

standards are posted on the ISOstandards and publications server

(ISOSTD)

0

12000

24000

36000

48000

60000

1994 1995 1996 1997 1998


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Portfolio of

ISO standards

and draft

International

Standards

by technical

sector

as of end 1998

Number of accesses

(from outside ISO Central

Secretariat) to the

ISO Web site, ISO Online

1995 1,3 million

1996 2,8 million1997 5,1 million1998 10,2 million

Generalities, infrastructuresand sciencesHealth, safety andenvironment

Engineeringtechnologies

Electronics, information technologyand telecommunicationsTransport and distributionof goods

Agriculture andfood technology

Materialstechnologies

Construction

Specialtechnologies

1995 1996 1997 1998

DIS/FDISInternational

Standards

2,3% 0,2%

8%4,9%

29,6%

23,4%

5,3%

2,1%

10%

16,3%

1,0%

9,2% 3,7%

22,4%

10,7% 14,6%

6,9%

29,4%


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I S O ’ S S T R U C T U R E

GENERAL ASSEMBLY

Annual business meeting

All ISO members

COUNCIL*

Organizationalgovernance

Principal officers and18 elected members

POLICYDEVELOPMENTCOMMITTEES (PDCS)

Conformityassessment (CASCO)

Consumer policy(COPOLCO)

Developing countrymatters (DEVCO)

Information systemsand services (INFCO)

COUNCIL STANDINGCOMMITTEES

Finance

Strategies

AD HOC ADVISORYGROUPS

CENTRALSECRETARIAT

Member services

Secretariats forGeneral Assembly,

Council, PDCsand Technical

Management Board

Support services fortechnical committeesand subcommittees

Publications

Information andpromotion

Programme fordeveloping countries

TECHNICALMANAGEMENT BOARD

Overall managementof technicalcommittee and sub-committee structure

Establishes anddissolves technicalcommittees

Delineation oftechnical committees’scopes

Coordinationquestions

Appeals

Committee onreferencematerials(REMCO)

TECHNICALCOMMITTEES

TECHNICALADVISORYGROUPS

COUNCILMEMBERSIN 1998

* • AFNOR (France)• ANSI (USA)• BIS (India)• BSI (United Kingdom)• DIN (Germany)• EOS (Egypt)

• ICONTEC (Colombia)

• IRAM (Argentina)• JBS (Jamaica)• JISC (Japan)• SAA (Australia)• SAZ (Zimbabwe)

• SCC (Canada)• SIS (Sweden)• SNV (Switzerland)• SNZ (New Zealand)• TCVN (Viet Nam)• TSE (Turkey)


P R I N C I P A L O F F I C E R S

was elected ISO President for the 1997-1998term. He is President of Pidemco Land Ltd.,a property investment, development andmanagement company active in many FarEastern countries and in the United Kingdom.Before joining the private sector, Mr. Liew had

a 22-year career in the public sector, whichhe began as a civil engineer with high-levelresponsibilities in airport building.His direct interest in standardization, bothnationally and internationally, dates back to1988, when he became Chief ExecutiveOfficer of the Singapore standards body.His strong business background led him alsoto serve on several business fora to promotetrade between Singapore and other countries.

was elected ISO Vice-President (policy) forthe 1998-1999 term. He is Vice-President ofthe Japanese Standards Association (JSA).He served as Chairman of the ISO TechnicalCommittee on steel from 1981 to 1995;since 1986 he has been very active serving

as representative of the Japanese IndustrialStandards Committee (JISC) on ISO govern-ance bodies and managerial ad hoc groups.Mr. Aoki has made many contributions to theresearch and industrial standardization activ-ities in the Japanese iron and steel industry;he worked for more than 30 years for theNippon Steel Corporation in managerial posi-tions and has honorary permanent member-ship in the Japan Iron and Steel Institute.

was re-appointed as Vice-President (tech-nical management) for a second term ofoffice, 1997-1999. As such, he also fillsthe post of Chairman of the TechnicalManagement Board. Mr. Kean joined theCanadian Standards Association in 1958

and occupied various posts in itsCanadian and European operationsuntil his appointments as ManagingDirector in 1974 and Presidentin 1981.

was elected ISO Treasurer for the1996 -1998 term, and is currentlyPresident of Amsler & Bombeli S.A.,a civil engineering and geotechnics firm,which he founded himself in Geneva in1979. Mr. Amsler has a strong background

has held this post since 1986,having joined ISO in 1980 as AssistantSecretary-General. Prior to this he heldexecutive-level positions in the USA atthe National Bureau of Standards, nowthe National Institute of Standards and

Technology (NIST), including Directorof the Office of Engineering Standards.He has a broad background in academiaand in research, specializing in physicalchemistry.

Liew Mun LeongPresident – Singapore

Akira AokiVice-President (policy) –Japan

John KeanVice-President (technicalmanagement) – Canada

in engineering, which he acquiredboth in Switzerland and abroad,as well as broad experiencein executive-level management.

Pierre AmslerTreasurer – Switzerland

Lawrence D. EicherSecretary-General

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M E M B E R S H I P

At the end of 1998, ISO’s worldwidemembership comprised the principalstandards organizations of 131 countries.

Of these, 86 were member bodies,which are entitled to participate andexercise full voting rights within ISO.

ISO also counted 36 correspondentmembers. These are usually organiza-tions in countries which do not yet havea fully developed national standardsactivity. Correspondent members do nottake an active part in ISO’s technicalwork and have no voting rights, but areentitled to attend meetings as observersand to be kept fully informed about thework of interest to them.

In addition, ISO had nine subscribermembers. These are from countrieswith very small economies.They pay reduced membership feesthat nevertheless allow themto be in contact with internationalstandardization.

Albania (DSC)

Algeria (IANOR)

Argentina (IRAM)

Armenia (SARM)

Australia (SAA)

Austria (ON)

Bangladesh (BSTI)

Belarus (BELST)

Belgium (IBN)

Bosnia andHerzegovina (BASMP)

Brazil (ABNT)

Bulgaria (BDS)

Canada (SCC)

Chile (INN)

China (CSBTS)

Colombia (ICONTEC)

Costa Rica (INTECO)

Croatia (DZNM)

Cuba (NC)

Cyprus (CYS)

Czech Republic (CSNI)

Denmark (DS)

Ecuador (INEN)

Egypt (EOS)

Ethiopia (QSAE)

Finland (SFS)

France (AFNOR)

Germany (DIN)

Ghana (GSB)

Greece (ELOT)

Hungary (MSZT)

Iceland (STRI)

India (BIS)

Indonesia (BSN)

Iran, Islamic Republicof (ISIRI)

Ireland (NSAI)

Israel (SII)

Italy (UNI)

Jamaica (JBS)

Japan (JISC)

Kenya (KEBS)

Korea, DemocraticPeople’s Republic of(CSK)

Korea, Republic of(KNITQ)

Libyan ArabJamahiriya (LNCSM)

Luxembourg (SEE)

Malaysia (DSM)

Mauritius (MSB)

Mexico (DGN)

Mongolia (MNCSM)

Morocco (SNIMA)

Netherlands (NNI)

New Zealand (SNZ)

Nigeria (SON)

Norway (NSF)

Memberbodies


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Pakistan (PSI)

Panama (COPANIT)

Philippines (BPS)

Poland (PKN)

Portugal (IPQ)

Romania (IRS)

Russian Federation(GOST R)

Saudi Arabia (SASO)

Singapore (PSB)

Slovakia (UNMS)

Slovenia (SMIS)

South Africa (SABS)

Spain (AENOR)

Sri Lanka (SLSI)

Sweden (SIS)

Switzerland (SNV)

Syrian Arab Republic(SASMO)

Tanzania,United Rep. of (TBS)

Thailand (TISI)

The former YugoslavRepublic ofMacedonia (ZSM)

Botswana (BOBS)

Brunei Darussalam(CPRU)

Côte d’Ivoire(CODINORM)

El Salvador (CONACYT)

Estonia (EVS)

Georgia (GEOSTAND)

Guatemala(COGUANOR)

Guinea (INNM)

Hong Kong, China(IDHKSAR)

Jordan (JISM)

Kuwait (KWSMD)

Kyrgyzstan(KYRGYZST)

Latvia (LVS)

Lebanon (LIBNOR)

Lithuania (LST)

Madagascar(MADNOR)

Malawi (MBS)

Malta (MSA)

Moldova (MOLDST)

Mozambique (INNOQ)

Nepal (NBSM)

Trinidad and Tobago(TTBS)

Tunisia (INNORPI)

Turkey (TSE)

Ukraine (DSTU)

United Kingdom (BSI)

Uruguay (UNIT)

USA (ANSI)

Uzbekistan (UZGOST)

Venezuela(FONDONORMA)

Viet Nam (TCVN)

Yugoslavia (SZS)

Zimbabwe (SAZ)

Nicaragua (DGCYT)

Oman (DGSM)

Papua New Guinea(NISIT)

Paraguay (INTN)

Peru (INDECOPI)

Qatar (QS)

Seychelles (SBS)

Sudan (SSMO)

Turkmenistan (MSIT)

Uganda (UNBS)

United Arab Emirates(SSUAE)

Correspondentmembers

Subscribermembers

Azerbaijan (AZGOST)

Bahrain (BSMD)

Barbados (BNSI)

Bolivia (IBNORCA)

Antigua and Barbuda(ABBS)

Benin (DPQC)

Cambodia (ISC)

Dominican Republic(DIGENOR)

Fiji (FTSQCO)

Grenada (GDBS)

Guyana (GNBS)

Namibia (NSIQO)

Saint Lucia (SLBS)


ISO member bodies’ contribution to thestandards processTechnical and administrative services forISO technical bodies are provided by ISOmember bodies. In 1998, the followingmember bodies held secretariats andconvenorships of technical committees(TC), subcommittees (SC) and workinggroups (WG).

ABNT (Brazil) 4 2

AENOR (Spain) 5 7

AFNOR (France) 82 196

ANSI (USA) 135 446

BIS (India) 11 5

BSI (United Kingdom) 113 342

CSBTS (China) 6 15

CSNI (Czech Republic) 1 3

DIN (Germany) 138 371

DS (Denmark) 7 36

DSM (Malaysia) 2 2

ELOT (Greece) 2 2

GOST R (Russian Federation) 18 9

IBN (Belgium) 5 19

ICONTEC (Colombia) 1 –

IPQ (Portugal) 2 3

ISIRI (Iran) 4 5

JISC (Japan) 31 85

KNITQ (Republic of Korea) – 1

MNCSM (Mongolia) – 1

MSZT (Hungary) 2 –

NNI (Netherlands) 22 75

NSAI (Ireland) – 3

NSF (Norway) 17 37

ON (Austria) 2 14

PKN (Poland) 5 5

PSB (Singapore) – 2

SAA (Australia) 11 40

SABS (South Africa) 6 2

SCC (Canada) 20 61

SEE (Luxembourg) – 1

SFS (Finland) 3 10

SII (Israel) 3 3

SIS (Sweden) 36 89

SNV (Switzerland) 22 35

SNZ (New Zealand) 2 3

TBS (Tanzania) 1 –

TISI (Thailand) – 1

TSE (Turkey) 4 –

UNI (Italy) 17 36

UNMS (Slovakia) 3 –

The ISO Central Secretariat in Genevacoordinates the meeting schedules, theflow of documentation in all directions,clarifies technical points with chairmenand secretaries of the technical bodies,and ensures that the agreementsapproved by the committees are edited,printed, submitted as draft InternationalStandards to ISO member bodies forvoting, and published as InternationalStandards. These activities are carriedout at the ISO Central Secretariat by astaff of 165.

The operational expenditure for ISO’swork is estimated at 150 million SwissFrancs, of which one fifth finances theCentral Secretariat.

Resources of the ISO Central Secretariat

Distribution

of the 1998

costs of the

ISO Central

Secretariat

Standards development and publications

User support services

Sales and marketing of publications

Member services

Member bodyNumber ofsecretariats(TC/SC)

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888888

Number ofconvenorships

(WG)

67%13%

11%

9%


F I N A N C I A L S T A T E M E N T

�

REVENUE AND EXPENDITURE AT 31 DECEMBER 1998

Revenue account

Membership subscriptions 18 927 18 822Operating incomeSales of publications 5 640 5 617Royalties 3 917 3 637Other services invoiced 221 372ISO 9000 News service subscriptions 567 654Financial income 264 28050th Anniversary sponsorships 523

TOTAL REVENUE 29 536 29 905

Operating expenditure

Salaries and social charges 21 125 20 961Rental & maintenance 3 091 3 025Other running costs 3 274 3 443General Assembly and 50th Anniversary 143 807Capital investment 1 460 1 509

TOTAL EXPENDITURE 29 093 29 745

RESULTS surplus/(deficit) 443 160

TRANSFER (to)/from provisionsGeneral Assemblies (150) 284Fluctuating rates 0 (40)Provisions for specific projects (93) (303)Building reserve (250) (101)General fund 50

NET RESULTS 0 0

1997

CHF 000

1998

CHF 000


�

BALANCE SHEET AT 31 DECEMBER 1998

Fixed assetsInstallation and equipment 0 0

Long term assetsSecurities 6 565 6 809ISO endowments 873 887

7 438 7 696Current and liquid assetsCash, Bank, Post 271 1 199Debtors and prepayment 3 370 3 083Short-term bank deposits 5 050 3 600Income receivable 142 154

8 833 8 036

TOTAL ASSETS 16 271 15 732

Current liabilitiesSuppliers 1 125 947Other creditors 1 051 893Social charges to be paid 258 296Member subscriptions paid in advance 657 677Income received in advance 254 191

3 345 3 004

Provisions for specific projects 2 103 1 677

Trust funds received for specific projectsISO endowments 873 887Other financed seminars (20) 144

853 1 031

General fund 9 970 10 020

TOTAL LIABILITIES 16 271 15 732

1997

CHF 000

1998

CHF 000

Documents

SERVING ISO’S STAKEHOLDERS › files › live › sites › isoorg › files › about... · 2017-01-12 · ISO ANNUAL REPORT 1998 SERVING ISO’S STAKEHOLDERS ISO IN THE NEW CENTURY