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Session 1668 Upgrading to Maximo 7.5: Lessons Learned across Industries Walt Wellborn, TRWD Mateen Nayyar, SunCoke Jeff Mann, LGE-KU James Maxie, Interloc Solutions

Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

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Page 1: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Session 1668

Upgrading to Maximo 7.5:

Lessons Learned across Industries

Walt Wellborn, TRWD

Mateen Nayyar, SunCoke

Jeff Mann, LGE-KU

James Maxie, Interloc Solutions

Page 2: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

J2EE based Enterprise Application Web Application Interface for users to access Maximo applications via

Browser

Fully configurable from presentation content to the business logic

Configurable Authentication (Database based or LDAP based)

Integration mechanisms via Web Services, JMS, HTTP, EJB, XML files, Flat files and Interface tables in database

Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Supported Application Servers IBM WebSphere Server

Oracle WebLogic Server

Supported Database Platforms DB2

Oracle

MS SQL Server

Maximo 7.5 Technical Platform

Page 3: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Supply Chain Materials Management

Purchasing

Receiving

Invoicing

Work and Asset Management Work Order

Job Plan

Repair Facility

Assets

PMs

Usability Improved Efficiency

New Skin

Maximo Integration Framework (MIF)

Migration Manager

Scripting

Enhancement Areas

Page 4: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Uses newer version of Java

Patches, Industry Add-ons, and Upgrades are easier

to Install

Uses newer version of WebSphere

Uses newer of version of BIRT reporting

User Interface Enhancements (look-and-feel)

Improved Performance

Reasons to upgrade to Maximo 7.5

Page 5: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Let’s hear from our clients….

Walt Wellborn, TRWD

Mateen Nayyar, SunCoke

Jeff Mann, LGE-KU

Page 6: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

TRWD Maximo 7.5 Upgrade

Walt Wellborn

MMS/ECM Administrator, TRWD

Pulse Session 1668

Page 7: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Everything is Bigger in Texas! • Owns and operates 4 major reservoirs:

– Lake Bridgeport

– Eagle Mountain Lake

– Cedar Creek

– Richland-Chambers Reservoirs

• Constructed more than:

– 150 miles of water pipelines

– 27 miles of floodway levees

– More than 40 miles of Trinity River Trails

– 260 acre wetland water reuse project designed

to increase future water supplies for the area

• Provides water to more than 1.7 million people in

the North Central Texas area

Page 8: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Managing Flood Control System • >27 miles of floodway levees designed by the U. S. Army Corps

of Engineers

• Provides vital flood protection to area residents along the West and Clear Forks of the Trinity River.

• Minimizes the impact of heavy rainfall on the Trinity River and surrounding areas.

• Works closely with other organizations, such as the National Weather Service, to gather data and provide information to the public during emergency situations

TRWD manages the lakes and floodway levees that provide excellent recreational opportunities for residents and visitors to the area, offering a safe and scenic venue to walk, run, cycle and ride horses

Page 9: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Stepping up to Maximo 7.5

Remove customizations in Maximo 6.2.2; used scripting tool in Maximo 7.5 to streamline operations

Adhere to password policy change by integrating Active Directory with Maximo 7.5

Ability to move Maximo to VM environment to increase flexibility and support

Improvements in admin tool increased productivity

Access depreciation module available in Maximo for Transportation 7.5

Nearing end of life for Maximo 6.2.2; decided to leapfrog to Maximo 7.5 to get ahead of support and

maintenance issues

Customizations

Page 10: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

It takes a Village (or at Least a Partnership)

• Strong Technical Team

In House

• Special needs

• Functional

• Reporting

• Removing Customizations

Interloc • Supportive and Responsive

IBM

Page 11: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Weekly Upgrade Tests

Run the upgrade scripts starting with a copy of our production database Upgrade to 7.1.1.10

Run the fix to 7.5.0.2

Install Transportation and fixes

Run through post upgrade tasks, scripts and cleanup

Test

Page 12: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Targeting Success

• Complete upgrade in 10 hour window on Friday night taking a snapshot of the environment

• Test over the weekend

• If everything is go, restore the snapshot

Upgrade will not happen until all parties have agreed that they are comfortable

with the after upgrade environment

Page 13: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Hitting our Milestones

All environments are installed and

integrated with Active Directory

Performed two upgrade tests so far

with most issues resolved

Working in the training environment with upgraded data -- response mostly

positive.

Page 14: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Expectations of the Upgrade

• An increase in confidence that we can accomplish upgrade

• Meet expectations of the users without significant overhead in training or loss of work hours

• A stable VM platform that will:

– Make future upgrades easier

– Allow us to continue to meet the needs of our users, our district and our ever expanding constituency

• The ability to do more with less – Let Maximo do more of the heavy lifting

TRWD is in a growth spurt at this time with our Trinity River Vision project, several new pipelines and, expanded infrastructure and new facilities.

Page 15: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

SunCoke Maximo 7.5 Upgrade

IBM Pulse Session 1668

Mateen Nayyar

IT Systems Analyst

Page 16: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

About Us

Largest independent producer

of high-quality metallurgical coke

in the Americas

50 years of experience supplying

coke to the integrated steel industry

Internationally recognized leader in

heat recovery cokemaking technology

SunCoke also mines metallurgical coal,

an integral product to cokemaking

Page 17: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Locations 5.9 million tons of cokemaking capacity with six facilities (five in U.S.

and one in Brazil) and coal mining operations in VA and WV

Lisle, IL (Corporate Office)

East Chicago, IN

Granite City, IL Vansant, VA Vitória, Brazil

Franklin Furnace, OH

Middletown, OH

Page 18: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Maximo Journey at SunCoke Energy

May 2009

Maximo Project is approved

October 2009

implementation of v7.1.1.5 at first coke manufacturing plant.

June 2010

implementation at last coke manufacturing plant

August 2010

implementation at corporate office

June 2012

upgrade to O&G v7.1 industry solution

April 2013 planned upgrade to Maximo v7.5

Page 19: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Maximo 7.5 Upgrade

– Tackle inefficiencies within the current procure-to-pay process by:

• Using key new function in 7.5

• Addressing gaps in current business processes

– Implement Incident and Investigation functions

Page 20: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Current Challenges

Complex and inefficient workflow causing, • No use of PR module • Too many POs and Invoices • Inability to create PO revisions • Delays in procure to pay

process

No true 3 way matching

Inability to void receipts result in outstanding RBNI

Low visibility of inventory transfers between sites

No easy way to void invoices in Maximo

Double data entry – entering receipts then entering invoices

Did not implement ERS (Evaluated Receipt Settlement

Lack of labor contracts, blanket and price agreements

Page 21: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Addressing the Challenges

Purchasing • Simplify PR / PO

workflow • Allow creating a

single PO from multiple requisitions

• Create PO revisions by via PO revisions function introduced in 7.5

Accounting • Set receipt

tolerances to force 3 way matching

• Ability to void receipts helps to keep RBNI cleaned

• Ability to void invoices in Maximo keeps the system in sync with the financial system

Simplify item transfer • Implement a

process around transferring items from one site to another

• Staging concept introduced in 7.5 would help keep control and visibility on items being transferred

Manual invoice creation/double data entry • Create more

labor contracts that will allow generating invoices automatically

• Use pay-on-receipt feature to auto generate invoices related to services

• Implement ERS (Evaluated Receipt Settlement)

Page 22: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

2013 Roadmap: Working Together

Requisitions, PO approval,

and more using

SmartPhone

Page 23: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Maximo 7.5 Upgrade

Presentation at IBM Pulse 2013

Page 24: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Who is LG&E and KU Energy

• Subsidiary of PPL Corp. • Service Area & Customer Base — Electric & Gas throughout Kentucky and 7 counties

in Virginia — Approx 908k electric customers — Approx 318k gas customers

• Core Business — Power Generation, Transmission, & Distribution — Project Development — Retail Gas — Electric Utility Services — Asset-Based Energy Marketing

Page 25: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Maximo Used By

• Power Generation

• Generation Services

• Gas Distribution

Page 26: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Upgrade Project

• Maximo Upgrade Goals — Upgrade from 6.2 to 7.5 — 13 Module Extensions — 8 Custom Applications

• Technology Refresh — Windows 2003 to 2008 R2 — Oracle 10g to 11i — WebLogic to WebSphere — Crystal Reports XI — Make use of Service Oriented Architecture (SOA) for

interface to OFMS • Costs: ~$760k Capital, $190k Training

Page 27: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Why Upgrade

• Maximo 6.2 Support is End Of Life September,

2013

• Maintain pace with IT Infrastructure

• Move to IBM WebSphere

• Decouple Maximo and OFMS (via SOA)

Page 28: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Challenges

• Last Maximo Upgrade in 2007 – No one left on team

• Data Conversion took nearly twice as long as expected

• SOA is new to team (only second project at LG&E/KU)

• Acquiring External Resources

• De-Customizing as much as possible

Page 29: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Return on Investment (expected)

• Technology Refresh of OS, Database, and Web

Application Server

• Interfaces to Oracle Financials Moved to SOA

• 80 of 90 Oracle/Java Customizations replaced by

function in Maximo

• Implementation weekend 7/5 – 7/7, go-live 7/8/13

Page 30: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

AAA

Page 31: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

IBM AAA EAM technical accreditation across all of

North America

IBM Pulse 2012 Winner of Two Awards

Smarter Planet for EAM for BART Implementation (1 of 8

submittals)

Best of Show Innovative Solution-Mobile Informer (1 of 12

submittals)

Proven functional and technical experience in

implementing Maximo EAM throughout large

enterprises Contracted with IBM to provide Level 1 &

2 client software support

Interloc Solutions / Maximo Skills

Page 32: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

Functional

Project Management based on standard PMI methodology

Comprehensive “baseline” Implementation Project Plan, a

working model to insure a shared vision between POA and

the consulting team

Proven transportation industry business modeling approach

Technical

Technical tools to evaluate accuracy and performance:

• Mockito, Jmeter

Innovative technical tools to increase implementation

efficiency and productivity:

• Interloc Data Loader

• Interloc Release Manager

• Junit for Maximo

Interloc Project Team Best Practices

Page 34: Session 1668 Upgrading to Maximo 7 ... - IBM Maximo Consulting · 7/8/2013  · Built-in reporting using BIRT/Cognos/TCR and support for integration with customer’s reporting systems

What user interface enhancements are in Maximo

7.5?

What specific upgrade implementation strategies do

you recommend to avoid problems during the

upgrade?

Do custom reports need to be modified for Maximo

7.5?

What is the new “scripting” enhancement rolled out

with Maximo 7.5?

Discussion Questions