Session 5: Advocacy for Session 5: Advocacy for StatisticsStatistics

Country : MalaysiaCountry : Malaysia

DEPARTMENT OF STATISTICS, MALAYSIA (DOSM)DEPARTMENT OF STATISTICS, MALAYSIA (DOSM)Strategic Planning ProcessStrategic Planning Process

Setting of new vision, mission and objectivesSetting of new vision, mission and objectives

VISION : TO BECOME A LEADING STATISTICAL ORGANIZATION INTERNATIONALLY

MISSION : WE ARE COMMITTED TO PROVIDE CUSTOMER-FOCUSED OFFICIAL STATISTICAL INFORMATION AND STATISTICAL SERVICES OF INTERNATIONAL STANDARD, FOR

NATIONAL PLANNING AND DEVELOPMENT THROUGH:

• WELL-TRAINED AND COMPETENT PERSONNEL• USE OF SUPERIOR TECHNOLOGY AND METHODOLOGY• ADOPTION OF BEST PRACTICES IN ALL STATISTICAL

ACTIVITIES• ENHANCED RESEARCH AND STATISTICAL ANALYSIS

Points to be considered in planningPoints to be considered in planningprocessprocess

DOSM – agency under the Prime Minister’s DepartmentDOSM – agency under the Prime Minister’s Department

Authority and alignment to regulation to undertake statistical Authority and alignment to regulation to undertake statistical activities – Statistics Act 1965 (Revised 1989) and Census Act activities – Statistics Act 1965 (Revised 1989) and Census Act 19601960

High level committee to determine guidelines, policy and High level committee to determine guidelines, policy and priorities for statistical activities - Statistics Steering Committee priorities for statistical activities - Statistics Steering Committee (SSC) and Main User Committees(SSC) and Main User Committees

Standards for providing data to stakeholders and users – Standards for providing data to stakeholders and users – Client’s Charter Client’s Charter (user- oriented and timely, safeguard (user- oriented and timely, safeguard confidentiality, courteous and professional service)confidentiality, courteous and professional service)

Points to be considered in planningPoints to be considered in planningprocessprocess

Have medium and short term plans – Corporate Plan (five Have medium and short term plans – Corporate Plan (five years), Annual Work Plan, Annual Targets and ICT Strategic years), Annual Work Plan, Annual Targets and ICT Strategic Plans (ISP)– incorporate users’ requirements, in line with Plans (ISP)– incorporate users’ requirements, in line with national planning processnational planning process

Benchmarking against best practices of other statistical Benchmarking against best practices of other statistical agenciesagencies

Maintenance of data quality - adherence to international Maintenance of data quality - adherence to international standards in statistical activitiesstandards in statistical activities

CORPORATE PLAN CORPORATE PLAN STRATEGIC OBJECTIVESSTRATEGIC OBJECTIVES

1.1. TO BE HIGHLY RESPONSIVE TO CUSTOMER NEEDS IN A DYNAMIC AND TO BE HIGHLY RESPONSIVE TO CUSTOMER NEEDS IN A DYNAMIC AND CHALLENGING ENVIRONMENTCHALLENGING ENVIRONMENT

2.2. TO HAVE STRONG RESEARCH AND ANALYTICAL CAPABILITIESTO HAVE STRONG RESEARCH AND ANALYTICAL CAPABILITIES

3.3. TO ENSURE MAXIMUM USE OF SUPERIOR TECHNOLOGY AND STATISTICAL TO ENSURE MAXIMUM USE OF SUPERIOR TECHNOLOGY AND STATISTICAL METHODOLOGYMETHODOLOGY

4.4. TO INCULCATE A CULTURE OF INNOVATION IN PRODUCING AND DELIVERING TO INCULCATE A CULTURE OF INNOVATION IN PRODUCING AND DELIVERING STATISTICAL PRODUCTS AND SERVICESSTATISTICAL PRODUCTS AND SERVICES

5.5. TO HAVE COMPETENT WORKFORCE WITH HIGH LEVEL OF PROFESSIONALISMTO HAVE COMPETENT WORKFORCE WITH HIGH LEVEL OF PROFESSIONALISM

6.6. TO ENSURE INCREASED USE OF STATISTICS AMONG USERS AND THE PUBLICTO ENSURE INCREASED USE OF STATISTICS AMONG USERS AND THE PUBLIC

7.7. TO BE HIGHLY REPUTED AS A LEADING STATISTICAL ORGANIZATION, LOCALLY AND TO BE HIGHLY REPUTED AS A LEADING STATISTICAL ORGANIZATION, LOCALLY AND INTERNATIONALLYINTERNATIONALLY

ICT Strategic Plan (2006 -2010) ICT Strategic Plan (2006 -2010) The Plan outlines a comprehensive framework in creating an The Plan outlines a comprehensive framework in creating an

environment for usage and development of ICT in organized and environment for usage and development of ICT in organized and coordinated manner. coordinated manner.

The ICT Master Plan supports business strategy of the Department The ICT Master Plan supports business strategy of the Department as well as the public service’s ICT vision. as well as the public service’s ICT vision.

The Plan incorporates results based management in achieving the The Plan incorporates results based management in achieving the corporate plan objectives via Balanced Scorecard. corporate plan objectives via Balanced Scorecard.

Projects in ISP include:Projects in ISP include:Intergrated Statistical Systems Framework; Develop data bases; Intergrated Statistical Systems Framework; Develop data bases; Performance Management; Geographical Information System Performance Management; Geographical Information System enhancement; Office Automation Enhancement; Knowledge enhancement; Office Automation Enhancement; Knowledge Management; Generic Office Environment;Management; Generic Office Environment;

Points to be considered in planningPoints to be considered in planningprocessprocess

Ethics and values – Department’s Code of Ethics and values – Department’s Code of Ethics (Ethics (professionalism, excellence, integrity, professionalism, excellence, integrity, accountability, esprit de corps, credibility, accountability, esprit de corps, credibility, customer satisfaction)customer satisfaction)

Statistical capacity building – training, Statistical capacity building – training, technical advisory services to other technical advisory services to other agencies, usage of technology to improve agencies, usage of technology to improve statistical activities, participation in statistical activities, participation in international forums international forums

IssuesIssues

Ad-hoc requirements by main stakeholdersAd-hoc requirements by main stakeholders

Manpower – needed more in terms of numbers and more Manpower – needed more in terms of numbers and more experts in data analysisexperts in data analysis

Requirements of micro-data for micro-planning eg. state Requirements of micro-data for micro-planning eg. state GDPGDP

Quality of secondary/administrative sources of dataQuality of secondary/administrative sources of data

Timeliness/estimation/forecasting for economic dataTimeliness/estimation/forecasting for economic data

Current and future strategiesCurrent and future strategies

To re-prioritize statistical activitiesTo re-prioritize statistical activities

National Statistical System is being reviewed National Statistical System is being reviewed

Proposed Restructuring of the Department Proposed Restructuring of the Department

Train personnel in key areasTrain personnel in key areas

Efforts undertaken to develop micro-data requiredEfforts undertaken to develop micro-data required

Have frequent discussions with the relevant Have frequent discussions with the relevant agenciesagencies

Strengthen R&D/ innovative productsStrengthen R&D/ innovative products