SESSION PLANSector: Electronic SectorQualification Title: Computer Systems Servicing NC IIUnit of Competency: Participate in workplace communicationModule Title: Participating in workplace communicationLearning Outcomes: 1. Obtain and convey workplace information2. Participate in workplace meetings and discussions3. Complete relevant work related documents

A. INTRODUCTION

B. LEARNING ACTIVITIES

LO1. Obtain and convey workplace information (4hrs)

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1.1 What is workplace information?ModularSimulation

1.2 Asking and obtaining information.

1.3 Types of Questioning

LO 2. Participate in workplace meetings and discussions (4hrs)

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2.1 The meeting is properly organizedModularSimulation

2.1 Responses/Reactions/Ideas built during the meetings are expressed clearly.

2.2 Proper terms are used in handling a meeting

2.3 Proper terms are used in handling a meeting

2.4 Types of group discussion are differentiated.

2.5 Any of the types of group discussion is illustrated.

LO3. Complete relevant work related documents (2hrs)

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3.1 Filling out forms

3.2 Requisition forms

3.3 Excuse Slip

3.4 Job-order form

3.5 Telephone message form

C. ASSESSMENT PLAN Demonstration/Questioning Written

D. TEACHERS SELF-REFLECTION OF THE SESSION

Computer Hardware Servicing NCIIDate Developed: September 2015

Document No.

Issued by:

Page 1 of 250

Developed by: Engr. Hanzel B. Metrio

Revision #