Seven Paradigms Slides

8/13/2019 Seven Paradigms Slides

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SEVEN

PARADIGMS

FOR EFFECTIVE

AND EFFICIENT

MANAGEMENT

By A V RAMAKRISHNASTEPHEN R.COVEY


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Internalized principles and patterns of behavior

Skills

(How to)

Desire

(want to)

Knowledge

(what to, why to)

(Habit is the intersection of Knowledge, Skill and Desire.)

EFFECTIVE HABITS

2

It is a change that is

motivated by a higher

purpose, by the willing-

ness to subordinate what

you think you want now

for what you want later.

PRINCIPLES

OF PERSONAL

VISION


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THE MATURITY CONTINUUM

DEPENDENCE

INTERDEPENDENCE

INDEPENDENCE

INFANCY TO ADULTHOOD

YOU take care of me;

YOU come through for me;

YOU did`nt come through for me;

I blame YOU

I can do it; I am responsible;

I am self-reliant; I can choose;

WE can do it; WE can co-operate;

WE can combine our talents abilities and

create something grater together;

PARADIGM OF I

PARDIGM OF WE

3


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We are what we repeatedly do.

Excellence, then, is not an act, but a habit.

ARISTOTLE1

PRIVATE VICTORY PUBLIC VICTORY

BE PROACTIVE

1

THINK

WIN/WIN

SEEK FIRST TOUNDERSTAND...

THEN TO BE

UNDERSTOOD

SYNERGIZEPUT FIRST THINGSFIRST

BEGIN WITH THE

END IN MIND

4

2

36

5

2

2

SHARPEN

THE SAW7

1

THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE


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PROACTIVE MODEL

stimulus ResponseFREEDOM

TO

CHOOSE

Self-

Awareness

Imagination Conscience

Independent

Will

Responsibility=Response ability

(ability choose your response)

(Subordinate feelings to values)

4


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5

They focus on the weakness of other

people, problems in the environment

& circumstances over which they have

no control

Circle of

Concern

Circle of Influence

Circle ofconcern

Circle of influence

PROACTIE FOCUS REACTIVE FOCUS

(Positive energy enlarges

the circle of Influence)

(Negative energy reduces

the circle of influence)


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THREE PROBLEM AREAS

DIRECT CONTROL

NO CONTROL

INDIRECT CONTRL

Problems involving our own behavior.

Solved by working on our habits, withinour circle of influence.

These are the Private Victories of Habits1, 2, and 3.

Solved by changing our methods of

influence.

These are Public Victories of habits 4,

5,and 6.

Involves taking the responsibility to change

the line on the bottom on our face-to smile

genuinely & peacefully accept these

problems and learn to live with them even

though we do not like them.

We do not empower them to control us.


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PRINCIPLES OF PERSONAL LEADERSHIP

BEGIN WITH THE END INMIND -HABIT 2

(Start with clear understanding)ALL THINGS ARE CREATED TWICE

FIRST CREATION-MENTAL SECOND CREATION -PHYSICAL

By self awareness,

Imagination & ConscienceDoing Right Things

Determines whether Ladder is

leaning against right Wall.

Doing Things right.Efficiency in Climbing Ladder

LEADERSHIP MANAGEMENT

NO MANAGEMENT`S SUCCESS CAN COMPENSATE FOR

FAILURE IN LEADERSHIP


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AT THE CENTER

CENTER(OF CENTER OF

INFLUENCE)

your source of

direction in life.

encompassed

by your map,your

internal frameof reference,

which tells you

what is

happening out

there, are

standards or implicit

criteria that

govern decision-making and doing.

Your perspective

on life,your sense

of balance, your

under standing ofhow the various

parts and prince-

pals apply and

relate to each

other. It embraces

judgement,

discernment,

comprehension.

your sense of worth, your identity,

your emotional anchorage,yourself-esteem,your basic personal

strength or lack of it.

Faculty or capacity to act, the strength and potency

to accomplish something. It is the vital energy to

make choices and decisions. It is also the capacity

to overcome deeply embedded habits and to

cultivate higher & more effective ones.

SECURITY

POWER

WISDOM GUIDANCE


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THE TIME MANAGEMENT MATRIX

URGENTURGENT NOT URGENT

I

ACTIVTIES

Crises

Pressing ProblemsDead line driven projects

II

ACTIVITES

Prevention,PC activities

Relationship building

Recognizing new opportunities

Planning, recreation

III

ACTIVITIES

Interruptions, some calls

Some mail, some reports

Some meetings

proximate, pressing problems

Popular activities

IV

ACTIVITIES

Trivia,busy work

Some mail

Some phone calls

Time wasters

Pleasant activities

I

ACTIVTIES

Crises

Pressing Problems

Dead line driven projects

Important = Value adding activity Urgent = now


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I RESULTSStressBurnout.

Management

Always putting out Fire

III

IV

II

III RESULTSShort term focusCrises management

See goals plans worthless

reputation chameleon type

Feel victimized, out of control

Shallow or broken relationships

I

IV

II

I II

RESULTS,Total irresponsibility

Fired from jobs,

Dependent on others

or institutions for basics

IVIII

I II

RESULTS

Vision,perspectiveBalanceDisciplineControlFew crises

MANAGEMENT STYLES


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FAMILY MONEY

WORK

POSSESIONS

PLEASURE

FRIENDENEMY

RELIGEON

SELF

SPOUSE

PRINCIPLES

YOUR PARADIGM IS THE SOURCE

OF YOUR ATTITDES & BEHAVIORS


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RESCRIPTING- PARADIGM SHIFTING

START WITH A PERSONAL MISSION STATEMENT

Remember People

involved

Here both sides before

Judging.

Obtain council of Others.

Be sincere yet decisive.

Develop one new Proficiency

every year.Facilitate the success of

subordinates.

Do not fear mistakes.

Hustle while you wait.

Maintain positive Attitude.

Be orderly in person and in

work.Seek and merit Divine Help.

Plan tomorrow`s work

to-day.

Keep a sense of Humor.Never compromise with

Honesty........


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FOUTH GENERATION OF SELF MANAGEMENT

People are more important than things

It is principled

It is conscience - directed

It defines your unique mission,including values & long term goals

It helps you balance your life by identifying Roles.

It gives greater context through weekly organizing

(with daily adaptation).

1

2

3

4

5

The key is not to prioritize what`s it on your schedule

but schedule your priorities you think

(Effectiveness with people & Efficiency with Things )


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BECOMING A QUARANT II SELF-MANAGER

FOUR KEY ACTIVITES

IDENTIFYING ROLES

SELECTING GOALS

SCHEDULING

DIALY ADAPTING

Indicating different areas in which you wish toinvest time and energy on a regular basis.

Two or Three important results you feel you

should accomplish in each role during the nextseven days.

Look at the week ahead with your goals in mind

and schedule time to achieve them.

Daily planning becomes more a function of daily

adopting, of prioritising activities and responding

to unanticipated events, relationships and

experiences in a meaningful way.

1

2

3

4


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PRINCIPLE CENTERED ORGANISING

MISSIOM

STATEMENTROLES GOALS

ROLES GOALS PLANSSCHEDULE

DELEGATE

LONG TERM ORGANISING

WEEKLY ORGANISING


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SIX PARADIGMS OF HUMAN INTERACTION

WIN / WIN

WIN / LOSE

LOSE / WIN

LOSE / LOSE

WIN

WIN / WIN

OR NO DEAL

It is a frame of mind and heart that constantly seeks mutual benefit

in all Human Interactions

Win/Lose is the authoritarian approach. People use position,

power,credentials,possessions or personality to get their way.

Lose / win is worse than win / lose because it has no standards- no

demands, no expectations, no vision. In negotiation they usuallygive in or give up.

When two win / lose people get together - that is , when two

determined,stubborn, ego- invested individuals interact- the result

will be Lose / Lose.

A person with win mentality thinks in terms of securing his own ends

and leaving it to others to secure theirs.

No deal means that if we cannot find a solution that benefit both, we

agree to disagree agreeably- No Deal. It is most realistic at the

beginning of a business relationship


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COURAGE Vs CONSIDERATION MATRIX

LOW HIGH

COURAGE

CONSIDERATION LOSE / WIN

LOSE / LOSE

WIN / WIN

WIN / LOSE


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FIVE DIMENSIONS OF WIN-WIN

THINK WINWIN IS THE HABIT OF INTERPERSONAL LEADERSHIP

The principle of Win-Win is fundamental to success in all our interactions,

and it embraces five inter dependent dimensions of life.

Relationship of five Dimensions

1 2 3

WIN / WIN WIN / WIN WIN / WIN

CHARACTER RELATIONSHIPS AGREEMENTS

54 SUPPORTIVE SYSTEMS PROCESSESAND


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CHARACTER

Character is the foundation of WIN /WIN, everything builds on

that foundation. There are three traits for Win/Win paradigm.

INTEGRITY

MATURITY

ABUNDANCE

MENTALITY

It is the value that we place on ourselves. Habits

1, 2,and3 help us develop and maintain integrity.

Making and keeping meaningful promises and

commitments is Integrity.

Maturity is the balance between courage and

consideration. Respect for this quality is deeply

ingrained in the theory of Human interaction,

Management and Leadership.

There is plenty there for everyone. People with

Scarcity Mentality have a very difficult time

sharing recognition and credit, power or profit-

even with those who help in the production.

1


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RELATIONSHIPS2

From the foundation of Character, we build and maintain Win / Win Relationships, The Trust ,

the Emotional Bank Account, is the essence of Win/Win. Without Trust the best we can do is to

compromise. Dealing with Win/Lose is the real test of Win/Win. You make deposits into the

Emotional Bank Account through genuine courtesy. Respect, and appreciation for that person andfor the other point of view.

AGREEMENTS3

From relationships flow the Agreements that give definition and direction to Win/Win. They are

Performance Agreements or Partnership Agreements, shifting the paradigm of productive

interaction vertical to horizontal, from hovering supervision to self supervision, from positioning

to being partners in service. In Win/Win agreement five elements are made clear:-

1. Desired results (not methods) identify what is to be done and when.

2. Guidelines specify the parameters (principles, policies,etc.) within which results are to be

accomplished.3. Resources identify the human, financial, technical, or organizational support available to help

accomplish the results.

4. Accountability sets up the standards of performance and the time of evaluation.

5. Consequences specify- good and bad, natural and logical- what will happen as a result of the

evaluation.


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SYSTEMS4

Win / Win can only survive in organization when systems support it. You

basically get what you reward, If you talk win/win but reward win/lose, you

have got a losing program on your hands.

PROCESSES5

There is no way to achieve Win/Win ends with Win/Lose or Lose/win means.

Organizations seeking win/win solutions should become involved in thefollowing four-step process:-

1. See the problem from the others point of view. Really seek to understand

and to give expression to the needs and concerns of the other party as well as

better than they can themselves.

2. Identify the key issues and concerns (not positions) involved.

3. Determine what results would constitute a fully acceptable solution.

4. Identify possible new options to achieve those results. (Habits 5&6 deal

directly with two elements of this processes.


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INTERDEPENDENCE

THERE CAN BE NO FRIENDSHIP WITHOUT CONFIDENCE AND NO CONFIDENCEWITHOUT INTEGRITY

THE EMOTIONAL BANK ACCOUNT It is an amount of TRUST that has been built up in

a relationship. It is a sense of safeness you have

built with the other HUMAN BEING.

SIX MAIOR DEPOSITS

UNDERSTANDING THE INDIVIDUAL

ATTENDING TO THE LITTLE THINGS

KEEPING COMMTMENTS

CLARIFYING EXPECTATIONS

SHOWING PERSONAL INTEGRITY

APOLOGIZING SINCERELY WHEN YOU

MAKE A WITHDRAWAL.

Do unto others as you would have others do unto you.

We project out of our own autobiographies what we think

other people want or need.

Small Discourtesies , little unkindnesses, little forms ofdisrespect make large withdrawals.

There is not a more massive withdrawal than to make

a promise that is important some one & then not come through

The deposit is to make the expectations clear and explicit in

the beginning.. This takes investment of time and effort.

Honesty is telling the truth. Integrity is conforming reality to

our words. Honesty is conforming our words to reality.

when we make withdrawals from the emotional bank account

we need to apologize and we need to do it sincerely.


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PRINCIPLES OF EMPATHIC COMMUNICATION

The Heart has its reasons which Reasons know not of ------PASCAL

CHARACTER ANDCOMMUNICATION

We spend most of our time in Reading, Speaking, and

Listening but few of us have any training in Listening.

So we should seek first to understand, then to be understood--

-HABIT 5

EMPATHIC

LISTENING

Most people do not seek to understand; but they listen with intent

to reply. They filter every thing through their paradigms,

reading their autobiography into other people`s life.

Empathic Listening gets inside other person`s frame , you see the

World the way they see the world You understand how they feel.

In empathic Listening, you listen not only with your Ears, but

also with your eyes and heart and listen of feelings for meaning.

FOUR

AUTOBIOGRAPHICALRESPONSES

EVALUATE PROBE ADVISE INTERPRET

Agree/Disagree Question Counsel Disfigure


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THE LAWS OF LOVE AND THE LAWS OF LIFE

WHEN WE MAKE DEPOSITS OF UNCONDITIONAL

LOVE, WHEN WE LIVE THE PRIMARY LAWS OF

LOVE, WE ENCOURAGE OTHERS TO LIVE THE

PRIMARY LAWS OF LIFE.

IT IS AT A VERY ESSENTIAL, ONE- TO-ONE LEVEL,

THAT WE LIVE PRIMARY LAWS OF LOVE AND LIFE.

P- PROBLEMS ARE PC- OPPERTUNITIES

BY RECOGNIZING THAT THE P/PC BALANCE IS

NECESSARY TO EFFECTIVENESS IN AN

INTERDEPENDENT REALITY, WE CAN valueOUR

PROBLEMS AS OPPERTUNITIES TO INCREASE PC.


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SEEK FIRST TO UNDERSTAND

.THEN TO BE UNDERSTOOD

PEOPLE WANT TO BE UNDERSTOOD FIRST. YOU LEARN TO LISTEN DEEPLY TO

OTHER PEOPLE, TO DISCOVER TRMENDOUS DIFFERENCES IN PERCEPTION.

SEEKING TO UNDERSTAND REQUIRES CONSIDERATION-

SEEKING TO BE UNDERSTOOD REQUIRES COURAGE.

WIN / WIN REQUIRES A HIGH DEGREE OF BOTH.

FOLLOW THE SEQUENCE OF GREEK PHILOSOPHY

1 2 3ETHOS PATHOS LOGOS

THE FIATH THE PEOPLE

HAVE IN YOUR INTEGRITY

& COMPETENCY

THE EMPATHIC SIDE. IT

MEANS--YOU ARE IN

ALIGNMENT WITH THE

EMOTIONAL THRUST OF

ANOTHER PERSON`S

COMMUNICATION

IT IS THE LOGIC, THE

REASONING PART OF

PRSENTATION


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LEVELS OF COMMUNICATION

LOW HIGH

HIGH

LOW

COOPERATION

TRUST

Defensive ( Win / Lose or Lose / Win )

Respectful ( Compromise )

Synergistic (Win / Win )

1+1=0

1+1=1.5

1+1=11

The respectful communication is not defective or proactive or angry or manipulative, but it is

honest , genuine and respectful. It is not creative or synergistic.


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FORCE FIELD ANALYSIS

IN an Interdependent situation, Synergy is powerful in dealing with negative

forces that work against growth and change. Increasing the driving forcesbrings results for a short while and will be opposed by the restraining forces

sooner or later. But when you introduce the synergy of the skill of Habit 5

and interaction Habit of 6 to work directly on the restraining forces, you will

unfreeze them and loosen them and create new insights that transform them

to driving forces, and shared goals are created and the enterprise moves up.

RETARDING FORCES

DRIVING FORCES

POSITIVE, REASONABLE,

LOGICAL, CONSCIOUS,

AND ECONOMIC

POSITVE FORCES

NEGATIVE, EMOTIONAL,

UNCONSCIOUS, AND

SOCIAL/PSYCHOLOGICAL

OPPOSING FORCES


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ALL NATURE IS SYNERGISTIC

EVERY THING IN NATURE IS RELATED TO EVERY THING ELSE

SYNERGY IN SEVEN HABITS ARE IN RELATIONSHIP TO ONEANOTHER AND NOT JUST IN THE INDIVIDUAL HABITS.

SYNERGY IS EFFECTIVENESS IN INTERDEPENDENT REALITY- IT

IS TEAM WORK, TEAM BUILDING, THE DEVELOPMENT OF UNITYAND CREATIVITY WITH OTHER HUMAN BEINGS.

YOU C\N BE SYNERGISTIC WITH YOURSELF EVEN IN THE MOST

OF VERY ADVERSIAL ENVIRONMENT. YOU CAN SIDE STEP

NEGATIVE ENERGY; YOU CAN SEE GOOD IN OTHERS AND

UTILISE THAT GOOD.


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SYNERIZE - HABIT 6

(Principles of Creative Cooperation)

Synergy means that the whole is greater than the sum of its parts. It

means that the relationship the parts have to each other is a part in and of

itself.

Unity in Crucial Things;

Diversity in Important Things

Generosity in All Things

Synergy is the essence of principle centered Leadership. It catalyzes,

unifies and unleashes the greatest powers within the People.

When you are communicating synergistically you are simply opening

your mind and heart and expressions to new possibilities, newalternatives and new options.

MOT

TO

Valuing the differences- is the essence of Synergy - the mental,

emotional, the psychological differences between people.

All people see the world, not as it is, but as they are.


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SYNERGY IN RENEWAL

SERVICE IS THE RENT YOU PAY FOR THE PRIVILAGEOF LIVING ON THIS EARTH

The more proactive we are (HABIT 1) the more effective we can

exercise personal Leadership (HABIT 2) and Management

(HABIT 3) IN OUR Life.

The more Quadrant II renewing activities we can do (HABIT 7)

the more we seek to understand first (HABIT 5) the more

effectively we can do for Synergistic win/win solutions

(HABITS 4&6)

The more improvement in any of the habits that lead to

Independence (HABITS 1, 2 &3) the more effective we will inthe Interdependent Solutions (HABITS 4,5&6) and renewal

(HABIT 7) is the processing of renewing of all the six habits.


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SHARPEN THE SAW HABIT 7

PRINCIPLES OF BALANCED SELF-RENEWAL

(Don`t be only busy in sawing, sharpen the saw periodically.)

FOUR DIMENSIONS OF RENEWAL

PHYSICAL

Exercise, Nutrition,

Stress Management

SOCIAL/EMOTIONAL

Service, Empathy,

Synergy, Intrinsic Security

SPIRTUAL

Value Clarification, Study& Meditation

MENTAL

Reading, Visualizing,

Planning Writing

H 2

H 1

H 4

H 6

H 5

H 2

H 3


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THE UPWARD SPIRAL

Moving upward a spiral requires us to learn,commit and do

increasingly to higher planes.

INSIE OUT

Be proactive ,begin with the end in mind and work from the

inside out, the result will surely come. As we plant the seed

and patiently weed and nourish it, we begin to feel the

excitement of real growth and eventually taste the

incomparable delicious fruits of congruent, effective life.

That which we persist in doing becomes easier- not that the

nature of task is changed, but ability to do has increased

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Seven Paradigms Slides