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TUTORIAL SESSION ON MyMeetings Platform

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Page 1: SG9 Tutorial session

TUTORIAL SESSION ONMyMeetings Platform

Page 2: SG9 Tutorial session

Agenda

1. Introduction

2. Audio & User types

3. In session features• Presenting slides• Raise Hand• Chat• Captioning

Page 3: SG9 Tutorial session

MyMeetings - Overview

TSB application based on Open Source solution Hosted in dedicated servers in ITU premises Completely web-based; No application installation

Supported up-to-date browsers

No OS limitation (Windows, MacOS, Linux, ChromeOS, Android, iOS)

Full integration with ITU backend systems (TIES Authentication, CRM Registration, Work Programme)

Chrome Firefox New Edge (chromium based)

Brave Opera

Page 4: SG9 Tutorial session

Requirements

• Stable internet connectionMinimum bandwidth is 1Mbps (up/down) and recommended is 2 Mbps or above (up/down).Wired connection over Wi-Fi is recommended

• Headset A USB headset with microphone is recommended

• Supported up-to-date browsers

Chrome Firefox New Edge (chromium based)

Brave Opera

Page 5: SG9 Tutorial session

Overview

Public chat

List of participants

Screen shareScreen Share

Captioning text

Page 6: SG9 Tutorial session

Audio

Page 7: SG9 Tutorial session

Presenter

Participant typesModerator (square)

Viewer (circle)

Presenter role

User Types & Roles

Page 8: SG9 Tutorial session

Presenting slides

PresenterPresenter role

1. Become presenter

2. Manage the slides using the controls under the main screen

Page 9: SG9 Tutorial session

Raise Hand

Page 10: SG9 Tutorial session

Raise Hand

Raise Hand button missing?

PROBLEM:

SOLUTION:

1) Not connected to audio or 2) connected in Listen Only

Switch the audio

12

3

Page 11: SG9 Tutorial session

Private Chat

Page 12: SG9 Tutorial session

Captioning

Select your preferred text and background color, font and size, then click “Start”

To activate captioning, click on the “Captioning” button at the bottom of the screen

Page 13: SG9 Tutorial session

Leave Session

Page 14: SG9 Tutorial session

Test Sessionhttps://remote.itu.int

Page 15: SG9 Tutorial session

Issues/Troubleshooting1. Refresh your webpage (F5 in Windows, Command+R in

MacOS)2. Force refresh/clear cache (CTRL+F5 in Windows,

Command+Shift+R in MacOS)3. Log out from the session and log back in.4. Disconnect and reconnect WiFi, or change to a wired

connection, or use a different network/location5. Restart your computer/laptop

6. Disable VPN or any Proxy service you might have configured 7. Switch between different browsers mentioned above

(recommended)8. Try opening https://remote.itu.int with an anonymous

browsing window (e.g. Chrome Incognito Mode, CTRL+SHIFT+N, or Firefox Private Window, CTRL+SHIFT+P)

9. Connect using another device (computer, mobile, tablet)

Contact: [email protected]

Page 16: SG9 Tutorial session

Thank you!