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MEASURING IMPACTUpdates from the Shared Measurement Pilot with the Maddox Group – May 2018

Chris Burghes, Francesca Ferro and Anne Kazimirski

Background

• Impact and NHS charities

– Phase 1 and Phase 2 of the project

– Initial results

• When will it be completed by

– And, Phase 3

• What does success look like

What is impact measuring?

It will show how

amazing, brilliant

and fantastic we

are!!!

Phase 1 – Theory of Change

Organisations involved

Understanding the mission and priorities for a collective group

• Above & Beyond

• Barts Charity

• Birmingham Children's Hospital

• Hillingdons Hospital Charity

• Edinburgh and Lothians Health Foundation

• Guy's and St Thomas' Charity

• Imperial Health Charity

• Moorfields Eye Charity

• Nottingham Hospitals Charity

• Royal Free Charity

• Sheffield Hospitals Charity

• UHNM Charity

Developing The Toolkit

• Workshop to develop the tools and guidance

• Dealing with a vast amount of variety

• Questionnaires; Patient Progress/Post and

Staff Progress/Post

Surveys in practice

• Initial launch in Autumn 2017.

• Charities selected projects and adapted individual surveys

• Tranche 1,2 & 3 collection of data from Jan’18 onwards

• Input of information into required spreadsheets

Challenges faced, key learnings and where

we are now

• Time-consuming nature of adapting surveys

• Trust staff winter pressures

• Dealing with collection of survey results and manual entry

• Raising the profile of Charities

• Joint motivation

• Assessing the results we have so far

• Planned ‘Feedback Workshop’

PRELIMINARY PILOT DATA RESULTS

SHARED MONITORING

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About the grants

6 charities submitted information on 184 grants, which had a combined value of over £3.6

million (for the period April to October 2017).

£1,724,072

£1,038,741

£643,809

£107,681 £76,589 £44,961

Moorfields Eye Charity Imperial Health Charity Nottingham UniversityHospitals Trust

Edinburgh & LothiansHealth Foundation

Royal Free Charity Sheffield HospitalsCharity

Total grant value reported by charity

SHARED MONITORING

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About the grants

Of grant types, research & innovation received the most funding (£1.5M). Patients were

the most funded primary beneficiary (£2.5M).

* Total grants with non-missing grant type (£3,458,162)

Research & Innovation

44%

Equipment24%

Patients14%

Buildings/ renovation

8%

Staff wellbeing

6%

Hardship2%

Staff training

2%

Grant type by percent of total grant value*

Patients72%

Doctors14%

Other6%

Families & visitors

4%All staff

4%

Beneficiary type by percent of total grant value**

** Total grants with non-missing beneficiary type (£3,531,172)

PATIENT SUPPORT

Edinburgh & Lothians Health Foundation, Imperial Health Charity, and Nottingham

Hospitals Charity submitted data on patient support, relating to four grants. Patients, family

and friends completed the questionnaires.

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Responses to Patient Questionnaires

65%

77% 82% 83%

35%

23% 18% 15%

0% 0% 0% 2%

How positive was yourexperience of [the

activity]?n=65

How well do you feel [theactivity] supports good

care?n=65

How much has [theactivity] improved your

visit hospital visitexperience?

n=65

How much has [theactivity] improved your

wellbeing?n=65

Not at all positive/well/improved

Not very positive/well/much improved

Positive/well/A bit Improved

Very positive/well/much improved

65% (31/48) of patients

knew the charity funded

the activity.

NEW BUILDINGS/RENOVATIONS

Barts Charity and Edinburgh & Lothians Health Foundation submitted responses to staff

questionnaires on new buildings and renovations, relating to 5 grants.

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Responses to Staff Questionnaires

92%84%

66%

91%

6%13%

31%

6%3% 3% 3% 3%

As a result of [the activity] Iam happier to work here

n = 71

[The activity] has helped medo my job more effectively.

n = 70

[The activity] has reducednegative feedback from

patients.n = 70

[The activity] has enhancedmy ability to provide good

care.n = 70

Strongly disagree/Disagree

Neither agree nor disagree

Strongly agree/Agree

66% (47/71) of staff

knew the charity

funded the activity.

What is Impact Measuring?

Case study on discharge service at Barnet Hospital.

Phase 3

• Start to build models of data collection

• Allow NHS charities to measure and compare

against each other

• Help define our strategies to the strengthen our

impact

• Welcome more partners

Maddox Feedback Workshop - 28th June 2018