Cori  Faklaris  (M.S.  student,  Human-­‐Computer  Interac;on)  and  Sara  Anne  Hook,  M.B.A.,  J.D.  Department  of  Human-­‐Centered  Compu;ng,  School  of  Informa;cs  and  Compu;ng,  IUPUI  

ABSTRACT  Even  if  you  can  reuse  or  share  that  photo,  meme  or  text,  should  you?  This  mixed-­‐methods,  interdisciplinary  research  project  explores  the  current  state  of  awareness  of  a  range  of  legal  and  ethical  issues  involving  User-­‐Generated  Content  (UGC)  and  other  forms  of  Electronically  Stored  Informa;on  (ESI)  on  social  networks  and  devices  for  personal  and  for  enterprise  use  and  for  several  affinity  groups,  including  journalists,  bloggers,  photographers  and  videographers.        The  quanAtaAve  data  collected  from  online  survey  research  as  well  as  qualitaAve,  descripAve  data  gathered  from  semi-­‐structured  interviews  with  parAcipants  and  observaAons  gleaned  in  contextual  inquiry  and  field  studies  will  help  address  gaps  in  research.        In  addiAon,  the  research  findings  will  guide  design  direc;ons  for  a  tool,  intervenAon  or  affordance  to  help  users  become  beRer  informed  about  privacy,  intellectual  property  rights  and  informaAon  governance  and  more  easily  put  this  knowledge  into  pracAce.  

RELATED  WORK  •  Erickson  and  Kellogg  (2000)  found  

that  “socially  translucent”  digital  systems  are  characterized  by  visibility,  awareness  and  accountability  for  parAcipants  and  their  acAviAes.  

•  Fiesler  and  Bruckman  (2014)  found  widespread  misinformaAon  about  fair  use  among  online  creators  of  fan  ficAon  and  other  “remix”  art.    

•  Terms  of  Service;  Didn’t  Read  (2012-­‐present)  is  an  example  of  a  desktop-­‐based  soluAon  for  raAng  website  terms  and  policies.    

RESEARCH  STATUS  Through  April  30,  parAcipants  are  being  invited  via  email,  messaging  apps  and  social  media  to  take  our  survey  (IRB  Protocol  #1602921512).      Would  you  like  to  be  added  to  our  invita;on  list?  Let  us  know!              Future  direc;ons:  ü  Analyze  collected  survey  data  and  

conduct  further  semi-­‐structured    interviews  and  observaAons  

ü  Brainstorm  soluAons  or  ideas  for  intervenAons  to  address  issues  

ü  Develop  and  evaluate  soluAons  ü  Present  the  findings  to  users  +  the  

academic  community  for  review  METHODOLOGY  

•  A  15-­‐20  minute  survey  coded  in  Google  Forms  will  collect  data  on  items  keyed  to  our  research  quesAons  from  up  to  400  likely  users  of  the  apps  in  the  study  who  are  U.S.  residents  age  18  or  older.  ParAcipants  have  the  chance  to  enter  a  gic-­‐card  drawing.  

•  DescripAve  data  is  being  gathered  via  semi-­‐structured  interviews  and  observaAons  “in  the  wild”  with  up  to  40  par;cipants.    

•  The  results  from  these  and  related  studies  will  be  integrated  to  answer  quesAons  +  guide  design  direcAons.    

     

INTRODUCTION  Purpose  of  the  research:    To  gather  data  about  current  awareness  of  and  a[tudes  about  legal  and  ethical  issues  regarding  content  publishing,  sharing  and  reuse  in  digital  media.    Significance  of  the  research:    To  help  reframe  and  redesign  systems  to  be\er  serve  users,  and  to  fill  gaps  in  exisAng  knowledge  in  and  contribute  to  legal  informaAcs,  jurisprudence,  public  policy  and  work  in  applied  ethics.  

REFERENCES  1.  Bohn, J., et al. Social, economic, and ethical implications

of ambient intelligence and ubiquitous computing. Ambient Intelligence. Springer Berlin Heidelberg, 2005, 5-29.

2.  Cohen, J.E. Configuring the Networked Self: Law, Code, and the Play of Everyday Practice. Yale University Press, 2012.

3.  Erickson, T., and Kellogg, W.A. Social translucence: an approach to designing systems that support social processes. ACM Transactions on Computer-Human Interaction (TOCHI) 7.1 (2000): 5983.

4.  Faklaris, C., and Hook, S.A. Oh, Snap! The State of Electronic Discovery Amid the Rise of Snapchat, WhatsApp, Kik and Other Mobile Messaging Apps. Federal Lawyer, May 2016 [in press].

5.  Fiesler, C., and Bruckman, A.S. Remixers' understandings of fair use online. Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work and Social Computing. ACM, 2014.

6.  Hook, S.A., and Faklaris, C. Social Media, The Internet and Electronically Stored Information (ESI) Challenges. National Business Institute, 2015. Available at https://scholarworks.iupui.edu/handle/1805/7177.

Define  

Empathize  Ideate  

Prototype  

Evaluate  

SHARING IS SCARING

An Investigation of Legal + Ethical Issues with User-Generated Content and Other Forms of Electronically Stored Information

Communicated via Social Media, Messaging Apps and Social Devices, Including the Internet of Things