Shauri Kwa Uaminifu

Results Based Management

Evolution of CCN Adoption of RBM Achievements Lessons learned Challenges

Nairobi City came into being in 1950 It Started as a railway depot, Suitability of the location and the Country’s

political and administrative centre has made it largest metropolitan city in EA.

It was established to provide and manage basic social needs to its residents

Population of about 4million up from 10,000 in 1910

The physical areas has expanded from 3.84Km2 to 680Km2

The Council is managed by elected leaders (Mayor) and the Town Clerk.

The Town Clerk Heads 16 departments Each department with several section is

headed by a Director The Council has a work force of 11,400

It was adopted in 2005 in partnership with Public Service Reform & Development Secretariat (PSR&DS) through the Ministry of Local Government.

Vigorous training was carried out The top management embarked on target

setting & cascaded to other officers Reform Secretariat was set up to fast track

implementation of RBM.

In its 1st Rapid Result Initiative (RRI), the Council prepared the Strategic Plan

Key Result Areas identified Budgeted for the activities Mobilization of resources carried out Council came up with targets derived from

SP Performance Contract signed and cascaded

downwards to other officers Engaged Stakeholders in monitoring and

evaluation of performance (Accountability)

Inability to deliver quality services to Nairobi residents

Increasing need to improve efficiency, effectiveness and accountability for results

Investors wanted value for their money.

Training Performance Contracting Stakeholders engagement Setting up M&E team Implementation of Integrated Financial ICT and

Financial Management policy Comprehensive Human resource management

Management of Public Transport System Nairobi River Regeneration Management of informal/street vendors

within CBD Enforcement of Council By-laws Beautification programme ISO Certification Decentralization of services

Since 2005, Council has been implementing RBM components to fast track achievement of results and the following has been achieved.

Goal : To construct 10 IKO Toilets in the city

Results Constructed 10 ‘IKO’ ToiletsImpact Enhanced environmental sanitation Aesthetic aspect Enhanced revenue Residents Satisfaction Employment creation

Modern ToiletModern Toilet

GoalTo rehabilitate Nairobi River from Museum Hill Roundabout to Buruburu phase I

Impact Reduced insecurity Clean environment Aesthetic aspect

State of the River before State of the River after

Garbage Collection Goal:To increase the level of garbage collection in

the city.

Impact Clean environment Improved hygienic level City residents are aware of importance of

clean environment

Situation beforeSituation before

Situation AfterSituation After

GoalTo remove Hawkers from the CBD

Impact Reduction of hawkers in the CBD &

adjacent areas. Increased awareness by members of

the public that buying from hawkers is illegal.

Ease movement of pedestrian on the streets.

Improved security

GoalTo rehabilitate the City Stadium

Impact Players enjoys the ground Increased usage of the stadium Increased revenue from 950,000 to 4M

annually Improved image of the Council