GROUP 5

HUMAN NETWORKING

Sheetal AgrawalKyle Noori

Bhaumik ShahMichael Jacoby

SYSTEM REQUEST FORM

Project Sponsor: Dr. Naveed SaleemCEO of HumNet Inc

Phone: 111-222-8888Email: saleem@uhcl.edu

BUSINESS BACKGROUND HumNet Inc is a company which was started in 2005 and is

headquartered in Houston. The company offers a web based service to its users A simple web based question & answer forum where users can

post their questions on the site and get answers from other users The main goal of our company is to give correct and accurate

information to our users The company has been successful in attracting 20,000 unique web

users The total revenue of the company derived mainly from web

advertisements is approximately $90,000.

BUSINESS NEEDImprove market share through increased Expert and customer

interactionsTo connect Experts with Information Seekers in a timely manner

within their area of expertise and regionTo Increase earning opportunity for expertsIncrease revenues by earning percentage share every time an

expert charges an information seekerImprove customization of expertise supplied to information

seekerEstablish online marketplace for services and information

delivery.Reliable place to search for personalized expert services

Process Flow (Overview)

Registered Information Seeker

Select Region

Select Category

Specify Requirement

List Of Registered Category Experts in System

Choose Expert(s) to send Information/Service request to

Expert(s) confirms Interest back wth:- Service summary / samples- Estimated time & charges- Deliverables / Exclusions

Information Seeker confirms / Select Expert provider

Binding Agreement Authorizing Charges & Service Delivery

Terms & Conditions

Delivery of Service

Payment via PayPal

Receiver leaves rating and feedback review

Shortlist Criteria

- Rating / Reviews- Charge (¢/min, per service, unspecified or free)- Online Status (timings specified)- Expertise summary- Knowledge bucket- Contact using Skype id / email

BUSINESS REQUIREMENT

Provide user friendly and simple interface and easy navigation system for users

Simple and easy registration system for users (username, password and email)

Expertise area searchable by region and area of expertiseReview and rating capability for experts by usersOpportunity for experts to charge for their specialized

skills/knowledge as against free Question & Answer boards.Secure money transactions using PayPal and communication

using Skype and online tools.

BUSINESS VALUE

Earning revenue(%) every time an expert charges to an Information Seeker.

Benefit to all stakeholders – Information Seeker, Experts and Company

Increase in number of users by implementing unique systemIncrease brand awarenessIncrease revenue by getting more advertisementsIncrease Customer satisfactionExpand company operationsNo additional cost for users

SPECIAL ISSUES OR CONCERNS Individuals trying to inflate their own ratingsRisk associated with developing/introducing entirely new systemPortal launch within next six month by December 2010Estimated funding is $500,000System should be compatible with different browsersSystem should be up 24 x 7System should have secure Money transactionsPersonal Information SecurityOnly registered users can participate according to the proposed

System

Questions?