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Cooler Purity Claim Procedure
Sales Services for SDS punching & adding in
order
RS Department
for settlement
PSO
SDM
Activation Team print Letters
TCS Shop keeper receive letter
Shop keeper receive 1.5L PET
Shelf Locking Claim Procedure
Sales Services for SDS punching & adding in
order
RS Department
for settlement
PSO
SDM
Activation Team along with MDO survey the shop
Shop keeper receive 1.5L PET
MDO & Activation Team will sign & stamp Shelf Locking Letter &
handover to Shop Keeper
Questions1. How many Trade Channel we have?
Traditional Trade Modern Trade On Premises Bulk Handler
2. How Many Sub Trade Channels we Have? 13
3. List Traditional Trade Channels Name? Grocery Stores Beverage Vendors Bakery Medical Stores
4. List Modern Trade Channels Name? Hyper Mart Super Mart Small Super Mart Gas Station Food Mart
Questions5. List On Premises Channels Name?
Conventional Restaurant Local Food Stand Fast Food Restaurant Fine Restaurant Canteen
6. 250ml RGB availability is compulsory on which trade channel? TT & OP
7. 500ml PET availability is compulsory on which trade channels? MT
8. Can availability is compulsory on which trade channels? OP
9. 1.5L PET availability is compulsory on which trade channels? TT & MT
10. Pulpy availability is compulsory on which trade channels? TT & MT
11. Kinley availability is compulsory on which trade channels? OP
Questions12. On which trade channels Cooler Exclusivity is mandatory?
All
13. On which trade channels Cooler must be placed in dinning area? OP
14. Outside Branding includes what activation type/items? Flag/wall paint/ Counter Branding/Shop Board
15. Outside branding is compulsory on? TT & OP (D&G)
16. What is the difference between MS Rack & Still Rack? MS Rack is for CSD’s display and Still Rack is for Water & Juice Display
17. On which trade channel MS Rack & Still Rack is mandatory? MT
18. On which channel no rack is mandatory? OP
Questions19. How many snaps of MyRED outlets should be taken?
Atleast 3 (Outside, POP, Cooler)
20. How many outlets to survey in a week? All active outlets excluding white
21. What to do for inactive outlets appearing active in PDA? Add notes of Non Buyer/Close and intimate MDO to suppress the
outlet thru Sales Services
22. Should we conduct survey on non cooler outlets too? Yes and add notes that there is no cooler on the outlet
23. What to do if less outlets are appearing in PDA? Survey appearing outlets and in evening notify SSO
24. What to do when there is an issue in PDA? Notify respective MDO and consult BSG. MDO should share it with
Activation team thru email.
Customer Response• Product Complaints:– Timely feedback from salesteam
• Customer Contact Issue:– Customers are not being contacted
back by salesteam