Showcasing and Rewarding European Public Excellence www.epsa2013.eu

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How to Strengthen, Recognise and Promote Innovation in the Public Sector

3rd Annual Conference on Innovation in the Public Sector

Reykjavík, Iceland - 24 January 2014 Prof. Dr Marga Pröhl, Director-General

European Institute of Public Administration (EIPA), Maastricht (NL)

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Presentation in two parts

Results of the European Public Sector Award (EPSA 2013)

European Commission’s Expert Group on Powering Innovation in the Public Sector

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EPSA: Weathering the Storm – Innovative Solutions in a Time of Crisis

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The scale of the crisis in the public sector

Continuing pressures on public finances The problem cannot be fixed in one or two years The problem cannot be fixed with painless solutions There are limits to the scope for tax increases,

better tax collection and more borrowing to fund public spending

Citizens’ need for public services in economic crisis/ need to maximise availability of services

Need for legitimacy of government to take tough decisions in crisis

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The EPSA 2013: institutional & co-financing partners

EU Commission

Austria

Denmark

Germany

Hungary

Italy

Luxembourg

Netherlands

Norway

Poland

Switzerland

the City of Maastricht

and the Province of Limburg

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At the end of the EPSA 2013 journey...

25 JanuaryOfficial launch of the

EPSA 2013 withthe EC in Brussels

25 January-12 AprilSubmission of online

applications

Until AprilInformation Days

throughout Europe

July/early SeptemberOnsite visits to

shortlisted projects

19-20 JuneConsensus meeting

25 SeptemberJury meeting:

Final selection (nominees, honourablementions and winners)

13-17 MayOnline evaluation

25-27 NovemberFinal Award Ceremony in

Maastricht (NL)

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The EPSA 2013: overview of general results

In total, 322 European public organisations from 32 different countries registered on the EPSA online system;

230 applications were submitted and 227 were finally eligible;

Applications were received from 26 European countries and 3 from EU institutions;

Among the ‘top submitters’ were countries such as Spain, Poland, Italy, Portugal and Romania;

5 submissions from Iceland: 2 were nominated for the final prizes; one received a Best Practice Certificate.

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Applications by country

EPSA 2013 submissions - Country overview

11

51 1 3 3 3 2

510 12

5 4

18

5 3 27

36

14 14

2

46

62 2

5

05

101520253035404550

Aust

ria

Belg

ium

Bulg

aria

Czec

hR

epub

licD

enm

ark

EUIn

stitu

tions

Finl

and

Fran

ce

Ger

man

y

Gre

ece

Hun

gary

Icel

and

Irel

and

Ital

y

Latv

ia

Luxe

mbo

urg

Mal

ta

Net

herla

nds

Pola

nd

Port

ugal

Rom

ania

Slov

enia

Spai

n

Swed

en

Switz

erla

nd

Turk

eyU

nite

dKi

ngdo

m

Countries

Num

ber

of ap

plic

atio

ns

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The EPSA 2013 scheme

Honourable Mention – Cross-administrative

Honourable Mention – Cross-border

RegionalLevel

Weathering the Storm: Creative Solutions in a Time of Crisis

Europeanand National

Level

Supra-local and Local

Level

Nominees

BPC

Winner

Nominees

BPC

Winner

Nominees

BPC

Winner

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Nominees: European and National Level

Winner: The Compass of Transparency Presidency of the Council of Ministers, Department for Public Administration (IT)

GreenEvo – Green Technology Accelerator Ministry of the Environment (PL)

Towards a Paperless Administration Ministry of Finance and Public Administration (ES)

SignWiki Web and Mobile Access to Sign Languages Communication Centre for the Deaf and Hard of Hearing (IS)

Risk-Based Trade Control System (TAREKS)

DG Product Safety and Inspection, Ministry of Economy (TR)

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Nominees: Regional Level

Winner: Development of Wellbeing and Civil Safety in Municipalities Regional State Administrative Agency for Lapland (FI)

Honourable Mention: Andalusian Health e-Library Virtual Library of the Andalusian Public Health System, Regional Government of Andalusia (ES)

Upper Austrian Winter Sport Week Regional Government of Upper Austria (AT)

Managing Human Public Resources with an Integrated Vision and Looking towards the Future of the Azores

Directorate Modernisation and Financial Management Services (PT) New ICT Model: Generalitat de Catalunya – An innovative Sourcing

Process through Public-Private Collaboration

Government of Catalonia (ES)

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Nominees: Supra-Local and Local Level

Winner: Educational and Promotional Campaign ‘Bielsko-Biała Protects the Climate’ Energy Management Office, City of Bielsko-Biała (PL)

Honourable Mention: The Creation of a New Economic Zone in Southern Luxembourg – Efficient Urban Planning and Social Integration through Cross-municipal, Cross-border and Cross-sectoral Cooperation Municipality of Esch-sur-Alzette (LU)

Reorganisation of Judicial Offices in Italy: the Project of the Monza Court and the Redesign of Voluntary Jurisdiction Monza Court (IT)

Police and Social Media - Reykjavík Metropolitan Police Reykjavík Metropolitan Police (IS)

The Programme of Construction and Exchange of Municipal Flats in Poznań Municipal Housing Authority, Poznán (PL)

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‘EPSA Market Place’ of good solutions

Official opening of the ‘EPSA Market Place’ & networking coffee

Parallel workshops

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EPSA Trophy 2013

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EPSA 2013 Winners

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EPSA 2013: Key conclusions / trends (1)

Significant evidence of creative responses at all levels of government to the continuing crisis

Active strategies to promote economic growth

Ability to enhance better service and social inclusion

Transparency as a means to promote better governance or the smart deployment of ICT to boost trust in government and improve service delivery, as well as to promote better governance and reduce opportunities for corruption

Importance of stakeholder consultation in the implementation of ICT projects

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EPSA 2013: Key conclusions / trends (2)

Environmentally-friendly economic growth and social inclusion

ICT to enhance trust in government at all levels, improve service delivery, reduce costs and enhance citizens’ experience

Scope for partnerships, mergers and collaborative ventures to improve quality of public services

Potential for centralisation of procurement and service management to reduce costs and promote innovative service delivery solutions

For further information: www.epsa2013.eu

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European Commission: Expert Group on Public Sector Innovation

Powering European Public Sector Innovation: Towards A New Architecture

Report

ec.europa.eu/research/innovation-union/pdf/PSI_EG.pdf

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The Expert Group’s assignment

“The Expert Group should provide a clear, comprehensive and substantiated analysis of the key issues that hamper public sector innovation. On this basis, it will give clear policy recommendations for action at EU and at national level to foster innovation.”

Challenge: EU under pressure High and entrenched unemployment levels Youth unemployment up to 50 per cent Rising healthcare and social costs Mismatch between citizens’ expectations and public services Slow uptake of new digital models Failure to achieve better outcomes over time Our public governance model is out of balance with 21st century demands

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Challenge: Barriers to innovation

Insufficient enabling of framework conditions, such as access to finance and risk capital, legal barriers, evidence, best practices, incentives, etc.

Lack of strategic innovation leadership and employee engagement in innovation at all levels of government

Limited knowledge of methods and lack of skills and ability to drive effective innovation processes in practice

Insufficient generation and use of data to inform, drive, learn from and measure public sector innovation

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Vision: A new role of the state

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Vision: Towards ‘Co’

Co-design of innovative solutions Collaborative public service models Embracing technology disruptions More experimentation and entrepreneurship We need to discover the next governance model

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Recommendations

An EU innovation governance model Public sector innovation platform chaired by the President of

the EU Commission Three-year innovation mainstreaming programme of all major

EU initiatives Catalyse an innovation movement to build energy and

momentum

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Nine recommendations for action

Leading

innovation

Network innovative

public leaders Right to challenge EU Innovation Lab

Enabling

innovation

Innovation single

contact points EU innovation delivery

teams Accelerator for digital

innovation Public Sector Angel

Fund

Informing

innovation

Dynamic innovation

toolbox European Citizen’s

Scoreboard

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Ambition: A call for action

EUR 5 billion investment over five years if all efforts are fully implemented in EU and MS

Potential productivity gain in range of EUR 50 billion

Better public services and outcomes at a lower cost

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Thank you for your attention!

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Please contact: m.proehl@eipa.eu