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©SHRM 2012
Community Outreach Programs
June 7, 2012
©SHRM 2012
Facilitator: Shelly Trent, SPHRSHRM Southeast Region Field Services Director
A Panel Discussion on Successful Community Outreach Efforts by
SHRM Volunteer Leaders
©SHRM 2012
Presenters
Eileen Shue, SPHR, from the SHRM Michiana Chapter in
Mishawaka, IN
Fernán R. Cepero, PHR, from the Genesee Valley SHRM Chapter
in Rochester, NY
Tiffany Coursey, PHR, from the Middle Tennessee SHRM
Chapter in Nashville, TN
Audi Ritz, SPHR, from the Washington SHRM State Council, and
Mark Fisher from the Washington State Dept. of Veterans’ Affairs
©SHRM 2012
Disaster Preparednessand
Business Continuity
A Community Effort for Disaster Preparedness
Eileen Shue, SPHR
Vice President of Corporate Resources
Sterling Group
Mishawaka, IN
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. . . causing affected businesses, employees,& families serious hardship
• Fires• Tornados• Floods• Workplace Violence• H1N1 Outbreak
The Michiana community had experienced
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DISASTERS
IMPACT…
OPERATIONS
TECHNOLOGY
FACILITIES
PEOPLE
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PARTNER
AGENCIES…
CHAMBER OF COMMERCE
DATA RECOVERY VENDORS
DISASTER RECOVERY & INSURANCE AGENCIES
RED CROSS & MENTAL HEALTH
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• Preparedness survey conducted by local student chapter
• Newsletter articles (chapter & Chamber of Commerce)
• Conference sessions with partner agencies• Website resources• Outreach to schools, religious, and civic
groups
The Plan:
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• Increased awareness of the role HR plays• Increased visibility of the chapter • Added value to our organizations• Created or strengthened relationships with
disaster recovery vendors• New volunteers for non-profit partners• Leading People. Leading Organizations.
The Outcome:
©SHRM 2012
Disaster Preparednessand
Business Continuity
A Community Effort for Disaster Preparedness
Eileen Shue, SPHR
Vice President of Corporate Resources
Sterling Group
Mishawaka, IN
QUESTIONS FOR EILEEN? TYPE THEM IN THE CHAT BOX
©SHRM 2012
Chapter Assists Non-Profits with HR Needs
Fernán R. Cepero, PHR
Vice President Human Resources
The YMCA of Greater Rochester
Rochester, NY
©SHRM 2012
Purpose
• Our board of directors was approached by a non-profit that was in need of human resource expertise.
• Due to budgetary constraints outsourcing was cost prohibitive.
• The board unanimously agreed to give the time, treasure, and talent to the agency focusing on interviewing, skills, retention, professional development, performance evaluations, terminations, and employment law.
©SHRM 2012
Implementation & Outcomes
• Our volunteer efforts resulted in success for the organization. We assisted them in creating a personnel handbook and updated their compensation strategy and plan.
• We were able to provide human resource continuity until they were able to hire a human resource manager.
• The agency recognized the value of expertise and they requested that one member stay on as a member of their board of trustees to continue to provide human resource counsel and guidance. That led to the creation of a permanent human resource committee for the agency.
©SHRM 2012
The Future
• This model continues to be repeated at non-profit agencies upon request.
• The establishment of human resource committees and their commission is our # 1 request.
• We also provide recommendations from our membership to serve on these committees.
• Specialized non-profit human resource areas of expertise that are provided include but not limited to:
> Internal Revenue Code section 4598 (Exempt Organization Compliance with the Intermediate Sanctions)
> 403b Retirement Fund Management> Health Care Benefits Management & Cost Control
©SHRM 2012
Chapter Assists Non-Profits with HR Needs
Fernán R. Cepero, PHR
Vice President Human Resources
The YMCA of Greater Rochester
Rochester, NY
QUESTIONS FOR FERNÁN? TYPE THEM IN THE CHAT BOX
©SHRM 2012
Chapter Supports Local Housing Efforts
Tiffany Coursey, PHR
Human Resources Manager
Barge, Waggoner, Sumner and Cannon
Nashville, TN
©SHRM 2012
About Safe Haven
• Accepts entire family units
• Shelter Program
• Transitional Housing Program
• Rapid Re-Housing Program
Safe Haven’s Vision: To reduce and eventually eliminate family homelessness in Middle Tennessee.
Safe Haven’s Mission: Safe Haven Family Shelter empowers Middle Tennessee homeless families with children to achieve lasting self-sufficiency.
©SHRM 2012
MT|SHRM / Safe Haven Partnership
• Started in 2007
• Personal job search assistance
• Bi-weekly workforce readiness workshops
Our Mission: On a bi-weekly basis we partner with the residents to help construct their resumes & teach life skills in interviewing techniques & etiquette. Our services extend to offer job leads
and encouragement.
©SHRM 2012
New Resident Orientation
• GED Testing Information
• How to Complete a Job Application
• Self Assessments> Strongest Personal Traits> Type of Person> Skills> Identifying Accomplishments> Resumes
• Successful Interviewing
• Job Hunting Tips
©SHRM 2012
Workshop Presentation
©SHRM 2012
Workshop Presentation
©SHRM 2012
Workshop Presentations
©SHRM 2012
Workshop Presentations
©SHRM 2012
Chapter Supports Local Housing Efforts
Tiffany Coursey, PHR
Human Resources Manager
Barge, Waggoner, Sumner and Cannon
Nashville, TN
QUESTIONS FOR TIFFANY? TYPE THEM IN THE CHAT BOX
©SHRM 2012
Statewide Initiative for Workforce Readiness and Employment Opportunities for Transitioning Vets
Audi Ritz, SPHR
Human Resources Manager
American Financial SolutionsBremerton, WA
Mark FischerProgram Manager Veterans Conservation Corps/Vet CorpsOlympia, WA
©SHRM 2012
Project Need Assessment
• Anticipate 80,000 returning troops
• 30% unemployment rates for vets ages 20-24
• 80-90% of Vets will default to college
• Vets need assistance to successfully shift from military employment into civilian employment
• SHRM is portal to workforce readiness, diversity training, and employment opportunities
• WA Chapters are 100% affiliate of ESGR
• WA Chapter support VOW to Hire Heroes Act
©SHRM 2012
Projected Needs Assessment
• Substantial amount of existing Vet programs, resources and providers
• Need to integrate existing resources and leverage into strategic partnerships
• Vets need and want local resources
• Chapters are located in communities across the state and represent local employers
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Projected Needs Assessment
• Vets trust and want to talk to other Vets
• Vet Corp Reps, former Vets, partnered with WA SHRM Chapters create a strategic partnership to provide workforce readiness and opportunities for Vets within their local communities
©SHRM 2012
Vet Corp Program
• Vet Corp Program is an AmeriCorps program
• Staffed by 31 Vet Corps members
• Located at colleges across the state
• Overall goal is to assist veterans to transition from military to
college and civilian life and into gainful employment
©SHRM 2012
WA State SHRM Chapters
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WA SHRM Chapters &Vet Corp Partner Activities
• Create and promote further development of internship opportunities for Vets
• Have a Vet Representative present at a chapter meeting on Military & Veteran Culture to become culturally competent
• Conduct interest assessments (i.e. Myers-Briggs) to help Vets find the right career choice
• Offer a Shadow Day
©SHRM 2012
WA SHRM Chapters &Vet Corp Partner Activities
• Participate in a local college Vet Resource Fair sponsored/hosted by the Vet Corp Rep.
• Help remove potential misconceptions in the workplace regarding returning Vets
• Help remove potential employment barriers• Help Vets translate and communicate KSOAs
©SHRM 2012
WA SHRM Chapters &Vet Corp Partner Activities
• Help in the development and/or support of a vet center on campus
• Send out e-mail blast or newsletter articles on Tax Credits for Hiring Jobless Vets, etc.
• Develop a webinar to host on chapter websites or State Council website
• Share pertinent Vet employment, announcements, news articles, communications, with other participating chapters by sending to WA State Council for dissemination
• Post Vet Corp logo and descriptive paragraph on WA State Council and Chapter Websites with contact information for interested employers to connect with Vet Corp Program
©SHRM 2012
Created Business Cards
For distribution to:SHRM ChaptersVet Corp RepsMilitary base TAP coordinatorsVet Hiring events
©SHRM 2012
Statewide Initiative for Workforce Readiness and Employment Opportunities for Transitioning Vets
Audi Ritz, SPHR
Human Resources Manager
American Financial SolutionsBremerton, WA
Mark FischerProgram Manager Veterans Conservation Corps/Vet CorpsOlympia, WA
QUESTIONS FOR AUDI OR MARK? TYPE THEM IN THE CHAT BOX
©SHRM 2012
Additional Resources – www.shrm.org/vlrc
©SHRM 2012
Additional Resources – www.shrm.org/vlrc
©SHRM 2012
Please Complete the SURVEY
Final Questions??
©SHRM 2012
Community Outreach Webinar
June 7, 2012
