School of Hospitality, Sport and Recreation Management Godwin Hall, Harrisonburg, VA 22807

SHSRM Digest

A Super Experience

Lifetime Achievement……... 1, 12

Alum/Student Spotlight……. 2

Student Organizations…….. 2-4

Advising Information……… 5

In the Classroom…………… 9-11

Napa Wine and Culture……. 10

Theme Dinners ……………. 11

Study Abroad………………. 8

New Faculty Profiles………. 6-7

Spring 2013, Vol. 5, Issue 2

While people across the United States were gobbling up their buffalo wings, chips and dip, and other countless snacks just before the Super Bowl kicked off, a group of students from James Madison University’s School of Hospi-tality, Sport and Recreation Management were on a bus headed away from

the Superdome in New Orleans. Their work was complete.

Eleven SHSRM students and two professors traveled to New Orleans Jan. 29-Feb. 4 to work the fan and sponsor events leading into Super Bowl XLVII. They didn’t get to attend the game, but the work was a beefy re-

sume builder and an experience of a lifetime.

The group departed on Jan. 29 for Birmingham, Ala., where they toured the Southeastern Conference offices and listened to SEC Director of Media Re-lations Craig Pinkerton reveal how the conference operates day-to-day. The group then traveled further south, where students worked four events in four days, gaining a variety of experiences pertaining to the management of a

mega-event such as the Super Bowl. The events were:

NFL Experience: Assisted with interactive stations such as autograph stage, punt/pass/kick events, NFL memorabilia dis-

play, and Super Bowl trophy exhibit.

Super Bowl Boulevard: Welcomed tourists into the city’s Riverwalk area set up for fans to experience local culture, food,

and music.

O’Fallon Hired as Director of SHSRM

Above: Students posed for a photo prior to

entering the grounds of the Superdome on

Super Bowl Sunday.

- Continued on p. 8 -

After an internal search within the University, Dr. Michael O’Fallon was recently announced as

the full-time Director of the School of Hospitality, Sport and Recreation Management (SHSRM).

In 2010, Dr. O’Fallon was appointed as the Interim Director of the School. O’Fallon served as an

integral part of the leadership team that helped form the new school as the Hospitality Manage-

ment program transitioned out of the College of Business and Sport and Recreation Management

out of the Department of Kinesiology. In announcing O’Fallon’s hiring, Bud Clarke (Interim

Dean, College of Business) highlighted O’Fallon’s “dynamic leadership” while acting as the

school’s interim director and also noted that the “School of Hospitality, Sport and Recreation

Management

Spring 2013

SRM Alumni Spotlight

Page 2

HM Alumni Spotlight

Corporate Account

Executive, Legends Premium Sales at

New York Red Bulls

Join a SHSRM Student Organization Today!

Professional Convention Manage-ment Association

Contact: Michelle Moulden mouldeme@dukes.jmu.edu

Faculty Advisor: Tassie Pippert

The National Society of Minori-ties in Hospitality

Contact: Katie Kosel koselkm@dukes.jmu.edu

Faculty Advisor: Miguel Baltazar

Sport and Leisure Association of Madison

Contact: Chris Walker

walkercw@dukes.jmu.edu Faculty Advisor: Ben Carr

Dan’s responsibilities include sell-

ing a full menu of ticket and hospitality packages (premium

inventory, suites, season tickets, partial plans and group tick-

ets) for the New York Red Bulls (MLS) along with other

miscellaneous special events at Red Bull Arena. He seeks to

meet or exceed established weekly or monthly sales goals.

He manages a generated ticket account base and maintains

computerized records of all season ticket customers and pro-

spects using a CRM system. Dan also participates in game/

event day duties as needed and is involved in staffing ticket

sales tables during outside functions such as luncheons, busi-

ness shows and conventions. Dan, when talking about the

major, says “Courses like Sport Sales and Marketing (SRM

435) and Facilities and Event Management (SRM 436) intro-

duced me to many concepts that I now recognize on a daily

basis. The classes and lesson plans were great, but without

question the number one driver of my success in the major

has to be the professors. Throughout my four years, there

were countless times where their insight during office hours

or constructive criticism on an assignment steered me in the

right direction and ultimately helped get me to where I am.”

Dan Jankoski (’12)

Recruitment Consultant

Neaves & Neat, Ely,

Cambridgeshire

Julia Lagace graduated from James

Madison University’s Hospitality and Tourism Management

program in 2008. Upon graduation she started her career as an

International Sales Executive with Cvent, the leading global

software provider based in McLean, VA. With more than 1100

employees worldwide and over 100,000 users in 40 coun-

tries, Cvent offers web-based software for meeting site selec-

tion, online registration, meetings management and marketing,

and web surveys. With a strong background in hospitality and

tourism management, Julia is an expert in meetings technology

and was a key driver of Cvent’s international expansion. As

International Sales Executive, Julia worked closely with global

hotel companies such as Accor, Melia, Concorde, NH Hoteles,

etc., to ensure their properties were best represented on

the Cvent Supplier Network – Cvent’s free meeting site selec-

tion and electronic Request for Proposal (RFP) system. She

traveled often to the company’s India office (for a total of seven

months), training sales executives there on best practices, and

also represented Cvent at international trade shows and confer-

ences in countries such as Germany, Spain, UK, Austria, Hun-

gary, UAE, etc. After four years on Cvent’s highly acclaimed

sales team, Julia transitioned into Human Resources where she

leveraged her sales & marketing expertise for the recruitment

of Cvent’s future sales professionals.

Julia Lagacé (’08)

CMAA — Club Managers Association of America

Page 3 Spring 2013

Student Organizations

NSMH — National Society of Minorities in Hospitality

NSMH has been going through many changes and revamping this semester and we are so excited to see the

progress that has happened thus far! We have been fortunate to gain an entirely new executive board that is dedicat-

ed to our organizations growth and success. Thus far, we have had a Progressive dinner in downtown Harrisonburg

where we went to three different restaurants and had a great time getting to know each other! We also were able to go to the

Crosskeys Vineyard a few weeks ago for a tour of how they produce the wine on site, which was very eye opening for those

interested in the beverage part of the industry. Also, a group of us were fortunate enough to have the opportunity to attend the

National Conference in Orlando, Florida with our advisor Miguel! It was an amazing learning experience and we were able to

network and gain connections with major industry employers!

Another exciting event was a group trip to Charlottesville on Sunday, March 24 where we toured a brewery as well as a tavern

styled back in the 17th Century! We also had a guest speaker from the Four Seasons speak to us on March 28. The guest speak-

er held interviews on campus for future internship and Management in Training opportunities! Upcoming fundraising efforts

include bake sales and cookbook sales which include many of Tassie's delicious recipes, so look out for those!

Our general body meetings are twice a month on Thursday’s at 5 pm in Godwin 341. Look out for our newly updated bulletin

board for upcoming events!

Trip to Napa Valley On Saturday, May 11th, a group of 13 students and faculty will meet in

San Francisco California to begin a week long adventure into the world

of viniculture and viticulture. These future oenologists will visit wineries

and walk the fields to discover the secrets to the soils and vines of the

Napa and Sonoma Valleys. Along the way they will enjoy a cooking

class at Cakebread Cellars and will sit on the mountain overlooking Lake

Hennessey as they engage with Jon-Mark and Colleen Chappellet of

Chappellet Vineyards. Colleen, a College of Business graduate, will dis-

cuss the importance of proper marketing techniques while Jon-Mark will

explain the move toward sustainable agriculture in Napa. After a week

of being immersed in the culture of Napa and Sonoma agriculture, the

group will head to San Francisco for a day of sightseeing before return-

ing home to begin work for the summer.

SLAM — Sport and Leisure Association of Madison

Spring 2013 Page 4

Our student chapter mission is to deliver superior and innovative education, networking opportunities, and experience, to pro-

mote the value of our student members to the professional convention management community. We have been able to accom-

plish that and more over this past year, and are looking forward to the great things to come! This past semester we were able to

attend networking receptions in D.C., visit multiple hospitality establishments, host various guest speakers, as

well as participate in several service and social events such as the OCP Night Out and a vineyard and apple

picking tour. This semester we are most looking forward to our 3rd annual Hospitality and Student Conference,

which is being held on April 7 in Godwin Hall. Please visit our website for more details on this great event:

www.wix.com/jmu2013pcmahsc.

The Sport and Leisure Association of Madison has had a great year. We have experienced steady growth organizationally and

with membership this year. Our main focus this past year has been on networking, and we had several guest speakers such as

Chase Leonard from the Washington Redskins and Andrew Dean from the New York Yankees. SLAM also arranged for mem-

bers to attend the SINC Conference in Washington, D.C. SINC was a great opportunity for the group to network with a lot of

professionals in the field of sports. Additionally, SLAM organized a resume workshop for members to help in obtaining practi-

cums, internships and/or jobs; and also offered a number of opportunities to socialize and network with other SRM students.

SLAM is looking forward to an even better year beginning in the Fall of 2013. If any SRM student would like more infor-mation about SLAM, contact us at jmuslam@gmail.com.

4th Annual Disability Awareness Week

JMU’s fourth annual Disability Aware-

ness Week was held between March 25

and 28. There were a ton of amazing

events and it turned out to be a great suc-

cess. The achievement of a great week

was due in part to faculty like Dr. Joshua

Pate. Dr. Pate described how he did his

part to make it such a spectacular event.

“My primary role in Disability Awareness

Week was organizing the workout with

Kyle Maynard at UREC. We had approxi-

mately 35 students there to work out with

Kyle, and he taught us about his own fit-

ness routine, how to overcome anxiety of going to a gym

for the first time, and how to eliminate our excuses. Af-

ter two hours of working out and talking with him, eve-

ryone was -- to put it lightly -- feeling the burn.” Other

events held that week were a panel discussion sponsored

by Deloitte, two movie nights featuring “The Hammer”

and Ray,” and a keynote address in Wilson Auditorium

by Kyle Maynard. Kyle Maynard is a speaker, author,

and ESPY Award-winning mixed martial arts athlete,

known for achieving all this despite being a congenital

amputee. He is pictured to the right and above speaking

and doing exercises with JMU students.

PCMA—Professional Convention Management Association

Page 5 Spring 2013

Prowess 2012 Awards Ceremony Externship Program

Once again, as it already became tradition, on December 3, 2012 the 75 students enrolled in the HM Prowess 212 class met at

the Montpellier Room, located in the East Campus Dining Hall, to be awarded a certificate in their Externship with Aramark this

semester. The session started with a lecture by Dr. Reg Foucar-Szocki on “Restaurant Etiquette” followed by an enticing and

detailed description of the menu by the JMU campus Executive Chef, Brandon Rudisill. The students, our School Director, Dr.

Michael O'Fallon, and other faculty members were acknowledged and commended for their participation in the program at this

fine dining experience. The HM Prowess 212 course, along with the Aramark

strategic partnership with the school, has allowed students to experience the food

industry by combining a hands on experience in the various dining locations on

campus as well as participation in a lecture based in-classroom curriculum. The

HM Prowess 212 course has allowed students, at a sophomore level, to experi-

ence the food industry by gaining hands on experience and classroom curriculum.

By learning certifications such as ServSafe and TIPs, sophomores can also better

understand and apply food safety, sanitation and food preparation to better pre-

pare themselves for internships and careers upon graduation.

The menu served at dinner, courtesy of JMU Special Events Catering, was the

following:

1st Course: Ricotta gnocchi with butternut squash cream, crispy fennel and bacon

-chili oil

2nd Course: Braised beef short ribs with sweet potato-apple has, roasted cauli-

flower and apple cider gastrique

3rd Course: Hot chocolate Mousse with coconut creameaux cayenne marshmal-

low, chocolate sauce and mango foam

Dr. Reginald Foucar-Szocki and Ms. Ellen Callahan, the Teaching Assistant for

ARAMARK Dining Services, completed the session by awarding the Certificates

of Completion to all students and gave additional awards to those who did not

miss a single shift. Special congratulations to those awarded with Perfect Attend-

ance are as follows:

• Brielle Appleton

• Jessica Battaglini

• Hien Cao

• Catherine Clavin

• Vallie Herndon

• Alicia Inkrote

• Christina Joyner

• Olivia Lobdell

• Jacqueline Lubin

• Erin McNamara

• Tony Nguyen

• Kelly Taikina

• Jordon Thompson

• Jennifer Warren

• Brent Warren

• Kirby Yonce

2013 SHSRM Graduates

Spring 2013 Page 6

Kellen Kulbacki

Robert Lilly Jr.

Rockeed McCarter

Thomas McCarthy

Christian McLaughlin

Rebecca McLouth

Catalina Mendieta

Zachary Miller

Rocky Morris Jr.

Alexandra Noel

Dana O'Brien

Sean O'Brien

Derek Orndorff

Stephen Phillips

Michael Prince

Kristen Rauch

Elliott Rosenfeld

Matthew Rummel

Gregory Snow

Zachary Talley

John Wallin

Justin White

Hospitality Management

Katherine Alberter

Geoffrey Barber

Sarah Bonnette

Laura Borbely

Kelly Bowen

Danielle Gabal

Melissa Gehlbach

Shahana Islam

Jihyun Kim

Ryan Larson

Stephanie Legieza

Rachel Lewis

Keara Mahan

Dominic Maltagliati

Kelly McGraw

Katherine Miller

Michelle Moulden

Alison Neo

Jessica Nguyen

Courtney Peck

Brooke Romm

Hannah Schindewolf

Justin Scott

Ariel Spagnolo

Asya Toney

Crista West

Jacquelyn Wheeler

Kara Widerman

Kaitlyn Willner

Laura Wong

Sara Whitley

Sport and Recreation Managment

Daniel Allen

Patrick Amerena

Jonathon Blair

Kevin Bradshaw

Miranda Brewer

Mason Bryan

Darrin Budette

Jacob Coolidge

Cameron Coulson

Taveion Cuffee

Matthew Demsky

Pearce Farnum

Gregory Forsberg

Julie Fox

Emily Friend

Emma Frolia

Courtney Gannon

Jeffrey Giannasi

Emily Goodin

Wesley Goodman

Jordan Grudko

Kelsey Hays

Matthew Heinkel

Tarik Hislop

Andrew Holmes

Nicole Jotso

Derek Kauffman

Hospitality Management Trip to Las Vegas

Spring 2013 Page 7

Tassie Pippert’s Entertainment Management class took an amazing trip to Las Vegas.

Kelly McGraw, a Hospitality and Tourism Management Major, reflects on her most

memorable aspects of the trip:

Some of my favorite experiences included: 1. Getting to tour the Cosmopolitan with

two guest experience managers. We had the opportunity to have an in depth view of

the property and even got to see a penthouse and bungalow. The two managers fin-

ished the tour by taking us to the hotels buf-

fet, "The Wicked Spoon.” While at lunch,

we got to items such as duck ravioli, angry

mac and cheese, braised short rib, and molten

chocolate cake. It was delicious. 2. Another

fun experience was going to Siegfried and

Roy's Wildlife and Dolphin Habitat. Kate

Willner and I had to opportunity to see a ton

of dolphins up close along with lions and tigers. It was an awesome experience. 3. One

of the most awesome things we got to do in Vegas was experience nightlife. My two

favorite places that we got to go to were Marquee and Pure. Luckily, our group met a

club promoter who gave us free entrance, drinks, and VIP access to the clubs we went to so we always had a great time. We

even got to meet high rollers at PURE and were invited to join their group at a rooftop table for some amazing VIP and bottle

service. It was truly a once in a lifetime night.

A Super Experience Celebrity Beach Bowl: Welcomed and credentialed VIP guests for a flag football game among NFL greats and Hollywood’s

brightest stars.

NFL Game Day Fan Plaza: Assisted guests at the fan plaza outside the Superdome doors, which included interactive games,

food, and entertainment.

Students said the experiential learning trip taught them (1) customer service skills, (2) to be flexible with regard to work schedules, and (3) to always have a backup plan. The work experiences often placed students into a setting where they were forced to interact with fans and serve as representatives of both New Orleans and the Super Bowl. The students were further challenged by oftentimes being forced to change plans and improvise when job assignments lacked detail or were com-

pleted early.

The hard work, however, paid off in many cases, as students were rewarded for their professionalism following their work at the Celebrity Beach Bowl. The event sponsor, DirecTV, treated students to a free concert by Pitbull and VIP access to

Justin Timberlake’s first concert in five years.

Super Bowl Sunday presented perhaps the biggest learning opportunity of the trip. A credentialing problem held hundreds of volunteers in the registration facility and delayed the start of the morning by more than two hours. The JMU students, however, voiced the importance of maintaining a positive attitude and responded well, despite being shifted to a different job assignment. While working the NFL Game Day Fan Plaza just outside the Superdome doors, the students interacted with fans through games, photo opportunities, and assisting with questions. By the time the national anthem was being sung, JMU’s Super Bowl

group was on a bus headed back to volunteer parking, wrapping up four full days of resume-building experience.

The group arrived back at its hotel in time for Beyoncé's halftime performance, and everyone watched the second half in the ho-

tel lobby, exhausted from the week’s work.

One student summed up the trip by saying, “After working the events this week, it’s almost like the actual Super Bowl game was an after-thought.” With that mentality, it became evident that the trip prepared

the students to actually work in sport.

JMU Super Bowl Team Bryce Cocke, Senior, Sport and Recreation Management Kelsey Holmes, Graduate Student, Sport and Recreation Leadership Brittney Jacks, Sophomore, Sport and Recreation Management Matthew Kaiser, Senior, Sport and Recreation Management Sylvia Lee, Junior, Sport and Recreation Management A.J. Monette, Junior, Sport and Recreation Management Jennifer Nelson, Junior, Sport and Recreation Management Ally Nurik, Sophomore, Hospitality Management

Spring 2013 Page 8

Continued from Front Page

Spring 2013 Page 9

Voted best SHSRM Snow Man Thank You Guest Speakers

The School of Hospitality, Sport and Recreation Management

would like to thank the guest speakers that came to visit this

year:

Peter Lovelace of the Bethesda Country Club

Todd “Parney” Parnell of the Richmond Flying Squirrels

John Martin of JMU Athletics Communications

Niki DeSantis of the Colonial Athletic Association

Mike Barber of the Richmond Times-Dispatch

Paul Gerlando of Crossmedia Michael Allshouse of the Indoor Football League Curt Dudley of JMU Athletics Communications James Irwin of JMU Alumni Relations Taylor Dewey of JMU Athletics Marketing Kelly Moore of JMU Athletics Marketing Keith Bradshaw of JMU Athletics Marketing/Front Row Marketing

Molly Wagener of Uncle Julio’s Recruiting and Training

Sylvie Balenger, Director of Learning Four Seasons Hotel

Washington, DC

Chelsea Brown, Cvent, Inc. Senior Product Consultant

Gary D. Walton, General Manager of the Hotel Roanoke &

Conference Center - A DoubleTree by Hilton.

Steve Finley, Founder and President Finley Catering Co. Inc

Elizabeth Vita-Finzi, Resident Manager at the Mandarin Ori-

ental Hotel in D.C.

Four Seasons and Mandarin Oriental Hotels Are Back on Campus!

HM 211 junior students Christina Laroche and Andrea Kukoff

offer a certificate of appreciation to guest speakers Sylvie

Balenger (Director of Learning of the Four Seasons Hotel

Washington

D.C.) and Eliza-

beth Vita-Finzi

(Resident Man-

ager at the Man-

darin Oriental

Hotel in D.C.)

for their great

presentation and

experiences

sharing in class. Molly Wagener

Steve Finley

Thank you to Dr. Gary Juhan for the pictures of the hilarious

snowmen created on JMU’s snow day on Monday, March 25th

Curt Dudley

SHSRM faculty and students are actively engaged in numerous research projects and other scholarly endeavors. Below is a partial

list of some of their most recent publications, textbooks, textbook chapters and conference presentations.

Refereed Publications

Beverly, D., Williams, J., & Kitterlin, M. (2012). Leaders exhibiting high emotional intelligence are more dedicated to their job performance. Open Journal of Leadership

Studies 1(4), 37-41.

Carr, B., MacGillivray, L., Wallace Carr, J. & Ham, L. (2012). Intramural sportsmanship rating system: A case study on participant knowledge and perceived effectiveness.

Recreational Sports Journal, 36, 127-139.

Choi, W. D., Stahura, K., Sammons, G. E.,& Bernhard, B. (2013). Cultural differences between American and Chinese hotel managers regarding management philoso

phies (comparison between Las Vegas and Shanghai). International Journal of Hospitality and Tourism Administration.14(2).

Gray, E. & Williams, J. (2012). Retail managers: Laissez-faire is synonymous with unsuccessful conflict management styles. Open Journal of Leadership Studies, 1(3), 13-16.

Hardin, R., & Pate, J. R. (In Press). Playbook vs. textbook: Examining academic transitioning of NCAA Division I-FBS football student-athletes. Journal for the Study of

Sports and Athletes in Education, 8(1).

Larkin, B., Cottingham II, M., & Pate, J. R. (In Review). Exploring the feasibility of wheelchair basketball as an NCAA emerging sport. Journal for the Study of Sport and

Athletes in Education.

Shonk, D.J., Bosley, A.T., & DeMichel, P.E. (In Review). Factors Motivating College Students to Attend an Intercollegiate Sporting Event: Attracting Students who Attend

Non BCS Schools. Journal of Issues in Intercollegiate Athletics

Stahura, K. & Choi, W. D., (2013). Social Responsibility in major league Baseball: Fans perceptions and expectations in two large media markets. Journal of Contemporary

Athletics, 8(1).

Williams, J., Bosselman, R., Hurst, J., & Tianshu, Z. (2013). Passive leadership is unlikely among hospitality managers with high-level youth sport’s participation. Journal of

Hospitality & Tourism Education, 25(1).

Non-Refereed Publications

Carr, B., Flannery, A. & Wallace Carr, J. (2012). Olympic protection. Global Sports Management Newsletter, Olympic Special Edition (3)11.

Shonk, D.J., & Pate, J.R. (2013). Learning by doing: 6 tips for working with student interns. Sports Events, March 2013, 23-24.

Textbooks

Greenwell, T.C., Danzy-Bussell, L.A., & Shonk, D.J. (In Press). Managing Sport Events. Champaign, IL: Human Kinetics.

Textbook Chapters

Pate, J. R., & Hardin, R. (2013). Print and online media coverage of athletes with disabilities. The Routledge Handbook of Sport Communication. New York: Routledge.

Pate, J. R., & Hardin, R. (In Press). Athletes’ and coaches’ perceptions of service quality at a U.S. Paralympic training site. In I. Brittain (Ed.) Disability Sport. Champaign,

IL: Common Ground Publishing.

Shonk, D.J., & Bosley, A.T. (In Press). Ticketing and Sports Promotion. In Weight, E., & Zullo, R. (Eds). Intercollegiate Athletic Administration. Human Kinetics.

Wallace Carr, J., Robertson, B., Lesnik, R., Byl, J., Ferguson, J., Potter, C. & Ogilvie, L. (2012). Unique Groups. In Human Kinetics. Introduction to Recreation and Leisure

(pp. 217-249). Champaign, IL: Human Kinetics.

Wallace Carr, J. (2013) Program planning using a student learning approach. In NIRSA. Campus recreational sports: Managing employees, programs, facilities and services.

Champaign, IL: Human Kinetics.

Conference Presentations

Carter-Francique, A., Washington, M., Hart, A., Love, A., & Pate, J. R. (2013, May, Accepted). Writing manuscripts for publication: A professional development workshop

for diversity researchers sponsored by the NASSM Diversity Committee. 2013 North American Society for Sport Management Conference. Austin, TX.

McFadden, C. & Wallace Carr, J. & (2013, March). Difficult Conversations. Educational session presented at NIRSA National Conference & Exposition. Las Vegas, NV.

Edwards, M., Wallace Carr, J. & Crystal-Green, N. (2012, November). Linking University strategic plans to student development through the use of learning outcomes in

campus recreation. Educational session presented at the Athletic Business Conference and Exposition. New Orleans, LA.

Mirabito, T., Hardin, R., Pate, J. R., & Bain, N. (2013, April, Accepted). The social network: Values and pitfalls of Twitter in collegiate athletics. 2013 CSRI Conference on College

Sport. Chapel Hill, NC.

Park, M., Yoh, T., & Shonk, D.J. (2013, May). Antecedents and Consequences of Satisfaction among Participants in Charity Sporting Events. Poster accepted for presentation at the annual meet-

ing of the North American Society for Sport Management, Austin, TX.

Pate, J. R., Hardin, R., & Ruihley, B. J. (2013 May, Accepted). The social media games: An analysis of Paralympic athletes’ tweets. 2013 North American Society for Sport Management

Conference. Austin, TX.

Pate, J. R., & Mirabito, T. (2013, April, Accepted). An examination of language use in announcing college head football coach dismissals. 2013 CSRI Conference on College Sport.

Chapel Hill, NC.

Pate, J. R., & Hardin, R. (2013, March). Paralympic athletes’ use of Twitter to promote social change. Muhammad Ali Center Athletes and Social Change Forum. Louisville, KY.

Pate, J. R., Trybus, M., Moran, T. E., & Evans, K. (2013, March). What you see isn’t what you get: Exploring the differences in disabilities that are visible and invisible. 2013 James

Madison University Diversity Conference, Harrisonburg, VA.

Sanderson, J., Hardin, R., & Pate, J. R. (2013, February). Wielding the power: Division I head football coaches, total institutional control, and fan support. The Sixth Summit on

Communication and Sport. Austin, TX.

Shonk, D.J. (2013, April). Factors motivating students to attend an intercollegiate sporting event: Attracting students who attend Non BCS Schools. Poster abstract submitted for presentation at the

College Sport Research Institute, April 2013, Chapel Hill, NC.

Shonk, D.J. (2013, May). Using experiential learning to transform your classroom: A team-based learning approach. Sixty minute symposium accepted for presentation at the annual meeting of

the North American Society for Sport Management, Austin, TX.

Spring 2013 Page 10

Page 11 Spring 2013

A group of students from Alyssa Bosley's SRM 334:

Introduction to Sport Media classes were fortunate to

tour a TV production truck. The truck was on campus

earlier this semester because of a televised JMU men's

basketball game. Thanks to Pete Hock and Niki DeSan-

tis from the Colonial Athletic Association for making

this visit possible!

Kim (Hurney) Ferguson

(’05), a Marketing and

Brand Development Man-

ager for the Baltimore Ra-

vens, was in New Orleans

as her team won the Super

Bowl. Thanks to Kim for

sharing this photo of her

holding both the Vince

Lombardi (Super Bowl

champions) and Lamar

Hunt (AFC champions)

TV Production Truck Tour

A Visit to Hershey

As guests of Hershey Hotel and Resorts, students in the Club and Resorts course were treated to facility tours and were part of panel discussions with Hershey managers. The students were given tremendous insight into the operations and history of the Resorts and the Hershey Country Club over a two day period.

Parney Parnell joins Sports and Recreation students and

Alyssa Bosley for lunch!

Faculty News and Notes

Dr. Julia Wallace Carr was appointed the Vice Chair of the

Visiting Committee for The College of Physical Activity and

Sport Sciences at West Virginia for 2012-2014.

Dr. Julia Wallace Carr, Mr. Eric Nickel (Director of Universi-

ty Recreation, adjunct SRM faculty) and Jocelyn Hill

(Director of American University and JMU SRM Alum) were

recognized as Legacy Contributors to National Intramural-

Recreational Sports Assocation at the NIRSA National Con-

ference and Exposition in Las Vegas in March. At this confer-

ence, NIRSA members were celebrating the centennial of col-

legiate recreation. Legacy contributors are those NIRSA

members who have made significant contributions to the lega-

cy of the campus recreation profession whose leadership and

innovation have contributed to our professional evolution.

Mr. Jason Darby (JMU Campus Recreation Leadership gradu-

ate student) was voted Virginia Recreational Sports Admin-

istration Student Representative for 2013-14 and at NIRSA

was awarded the William Wasson Award

SRM Alumnus Holds Super bowl Trophy

Spring 2013 Theme Dinners

Spring 2013

What exactly is a theme dinner? Students majoring in Hospitality Management have the privilege of putting on an event for friends and family to show off all of the skills they have acquired through their four years at JMU. Each team of six students began planning for their theme dinner in January 2012. They became managers the day of the event and got to experience and execute the event first hand. These events serve 100-200 guests with a several thousand dollar budget and employ a staff of 40-50 HTM underclassmen and other volun-teers. During the Fall semester there were three theme dinners: Wizard of Oz, Triple Crown and Harvest Festival.

Page 1 2

Spring 2013 Page 13

Eta Sigma Delta Initiation Ceremony

Eta Sigma Delta (ESD) is an international hospitality honors society that recognizes the top 10%-15% of their class. This invita-

tion only society, offers students a chance to network with their fellow peers, gain advantages regarding internship opportunities

and have an elevated knowledge of the industry. ESD was founded in 1978 at the University of New Hampshire’s Whittemore

School of Business and Economics when students recognized the need to honor students in the hospitality and tourism depart-

ments. Today there are more than 90 active chapters across the globe and JMU is proud to be one of them.

Three HTM Seniors - Kara Widerman, Kate Willner, and Kelly McGraw - reestablished a chapter of ESD this Spring and in-

ducted their first class on February 27, 2013. There were 43 active members initiated, overseen by Reg Foucar-Szocki and Mi-

chael O’Fallon. In the coming weeks, tri-presidents, Kara, Kate and Kelly, will be choosing the future leaders for the JMU

chapter that will carry the organization long into the future. The hopes for chapter members are to become the HM department’s

group of outstanding students that will represent the School both on campus and off. They will participate in programs to help

recruit prospective students, cater Le Gourmet in Washington, D.C., and become HM spokespeople. JMU’s chapter of Eta Sig-

ma Delta is just beginning, but the future holds great things for this student run organization. Members have a say in what activ-

ities they will engage in and there are no limits on what this new organization can achieve. Well done ESD!

List of Inductees:

Mary Elizabeth Andrews

Anna Lee Comer

Megan Crosby

Taylor Nicole Degen

Alyse Danielle Emswiler

Nahson (Shon) Renard Ford

Danielle E Gabai

Melissa Gehlbach

Victoria Jina Hontz

Alicia Nicole Inkrote

Shahana Islam

Aerica Lynn Jackson

Megan Amanda Kerns

Kelsey Nadine Koch

Jessica Kaitlyn Lavold

Rachel Lewis

Julia Cali Lyons

Kaera Kathryn Mahan

Kelly McGraw

Kate Miller

Femke Morelisse

Michelle Moulden

Jessica Marie Pappas

Elena Frances Paquette

Esther Yu Li Park

Courtney Peck

Christina Marie Pino

Kendele Elyse Reamey

Brooke Romm

Roxanne Barbara Rozmus

Ariel Spagnolo

Samantha Claire Taylor

Alexandra Tran Vermillion

Vanessa Viviano

Kelsie Alyssa Wallich

Jennifer Leigh Warren

Crista Marie West

Jordan Nicholas Whitehurst

Sara Haskins Whitley

Kara Widerman

Kate Willner

Alexa Whitney Wright

Kirby Erin Yonce

Spring 2013 Page 14

Follow Us On...

From Our Hyatt Campus Ambassador Hyatt Hotels recently visited James Madison University to recruit for their 2013 undergraduate summer internships and their

Corporate Management in Training (CMT) program for recent college graduates. Kara Widerman, JMU’s Hyatt Campus Am-

bassador, promoted Hyatt beginning two weeks prior to Ronisha Goodwin, Hyatt recruiter

for JMU, visiting this past February and had the largest turn out Ronisha had ever seen of

90+ students. Ronisha finished her college tour in late March and has extended offers to

select JMU students. Kara Widerman will be headed to Austin Texas working as the

Rooms Department CMT and select undergraduate students will be working at the Hyatt

Regency Chesapeake Bay this summer.

Hyatt has been a long partner of JMU and fostered great relationships with the faculty and

staff. Over the past three years, Hyatt has selected multiple students every year to partici-

pate in internships throughout the summer, and build their careers within the company. As

JMU proceeds with their first class of HM students, Hyatt will continue to build their relation-

ship with the Hospitality Department and recruit among our college graduates.

These are different candies which Kara

Widerman distributed during finals as a

way to promote Hyatt

Thank You Hospitality Advisory Board On February 20, 2013, the Spring meeting of the Hospitality Advisory Board met on campus. The meeting was called to order

by the HM Advisory Board President and first hospitality class alum Rick Casey (President, Capitol Representation, Inc.). In

attendance were Laura Arth (President, Arth Capital Consulting), David Grimm(JMU Director of Development, College of Arts

and Letters), Peter Lovelace (Clubhouse Manager, Bethesda Country Club), Robyn Graff (Conference Services Manager, Hyatt

Regency Washington), Jim Gratton (General Manager at Marriott International), Carol Simon (General Manager, Stonewall

Jackson Hotel), Luke O’Boyle (General Manager, Chevy Chase Club), Edward Gutauskas (Regional Operations Director, ARA-

MARK Campus Services), Thomas Jackson (President, Jackson Hotel Management), Michelle Moulden (JMU Senior student),

Allyn Gutauskas (Human Resource Manager, Farmington Country Club), Nicholas DiMeglio (VP & General Manager, The Ritz

-Carlton Aspen Highlands), Ron Hallagan (President, Hallagan Consulting, LLC). This productive meeting was one opportunity

not only for listening to their very valuable industry advice, but also for Dr. O’Fallon to provide a SHSRM Program update and

his aspirational statement for the future of SHSRM.

facebook.com/JMUSRM Twitter.com/JMU_SRM Dukesinhospitali-

ty.wordpress.com LinkedIn.com

2013 Spring Career Fair

Another Outstanding Le Gourmet Night

On November 10, 2012, JMU Hospitality Management had their 10th Annual Le Gourmet

event, this year incorporating JMU's purple and gold school colors, the chosen theme was

“Purple Rain”! The event paid homage to the 1980s. One of the highlights of this year’s

event was the creation of the Susan J. Reid $25,000 scholarship. Susan is the wife of Robert

Reid, former Dean of the JMU Business College and past Hospitality and Tourism Manage-

ment director. Thank you so much to our key Purple Rain Sponsors such as the U.S. Cham-

ber of Commerce, RSVP catering, Daly Foundation, AmSan, Royal Cup Coffee, Sysco of

Harrisonburg, Serta and so many others auction contributors that made this event another

hospitality program philanthropically success story. A special thanks to all the alumni, stu-

dents, staff and faculty involved in the planning, preparation, service and participation on

this event!

For your agendas, 2013 Le Gourmet will be held in D.C. on Saturday October 26 with a “Casino Night” Theme. The web-site of this new event http://www.jmulegourmet.com/ should be updated soon!

Following the success and demand for space from previous careers fairs, the 2013 Spring Career, Internship and Service Fair

was expanded to a two day event on February 19 and 20, 2013 in the Ballroom of the Festival Conference and Student Center.

A number of Hospitality Management recruiters attended including day one participants: ARAMARK/JMU Dining, F&G

Hospitality, Marriott International and The Ritz-Carlton, The Boar's Head Inn and Uncle Julio's Corporation. Organizations

that registered for day two of the fair were: Avalon Bay Communities, Inc., Busch Gardens and Water Country USA, Crestline

Hotels & Resorts, Modus Hotels, Omni Shoreham Hotel and Panera Bread. In total, the two day fair attracted over 150 em-

ployers from the Mid-Atlantic region, serving over 1,600 students who attended. Over 200 students were able to take part in

the LinkedIn photo booth that was available for free, so students could upload a more professional photo to their account.

Holding the fair over two days allowed all of the employers to be placed in the ballroom for the first time since Fall 2009.

This increased the traffic for all employers and allowed student to easily navigate through the event. Career and Academic

Planning, which organizes the fair, also hosted a reception the evening for employer representatives and JMU faculty to con-

nect and discuss future partnerships. The feedback received from both the employers and students attending the fair was very

positive towards the change in the format. Plans for the 2013 Fall Career Fair call for another two-day event taking place on

September 30 and October 1 in the Festival Ballroom from 12:00-4:00 pm. Employer registration for the Fall Career Fair will

open in June. If you have additional questions or comments, please contact Chris Campbell, Career and Academic Planning,

at 568-2928, or campbecm@jmu.edu.

Spring 2013 Page 15

Spring 2013 Page 16

Practicums and Internships

SRM 282 Spring 2013

Daniel Barto First Tee of Harrisonburg

Lindsay Brauch JMU Athletics

Henry Bronez First Tee of Harrisonburg

Lindsay Butler JMU Athletics

Nicholas Callis SVU Soccer Club

Kara Camuso JMU Athletics

Michael Civiello JMU Athletics

Preston Clark Turner Ashby High School

Kyle Clarke JMU Athletics

Danielle Colassard JMU Athletics

Trent Cundiff JMU Athletics

Matthew Dumblauckas JMU Athletics

Ryan Dunn JMU Athletics

Hayden Dyer East Rockingham High School

Nathaniel Eldridge Southwestern Youth Association

Joshua Feister JMU Athletics

Ryan Fitzgerald JMU Athletics

Ryan Gerrity Harrisonburg Turks

Partick Gonimer JMU Athletics

Justin Graves JMU Athletics

Tyler Green UREC

Maura Gunning JMU Duke Club

Casey Hart JMU Athletics

Michael Herndon JMU Athletics

Brett Ireland JMU Athletics

Brittney Jacks JMU Athletics

William Jenkins JMU Athletics

Matthew Kaiser JMU Athletics

Melissa Kniceley JMU Athletics

Zachary Krukowski Proactive Travel

Schuyler LaClair Proactive Travel

Cecily Leahy JMU Athletics

Kyle Linn Flying Rabbit Sporting Clays

Wade Martin Staunton Augusta YMCA

Ethan Miller JMU Athletics

Christopher Moffett Rockingham Parks and Recreation

Allen Monette JMU Athletics

Matthew Nasca JMU Athletics

Trevor Nichols SVU Soccer Club

Stephanie Nielsen JMU Athletics

Gregory Rotzell JMU Athletics

Amy Spring Harrisonburg High School Athletics

Ericson Stodd JMU Athletics

Allison Straley Proactive Travel

William Taylor East Rockingham High School

Courtney Versfeld First Tee of Harrisonburg

Christopher Vittorio JMU Athletics

Chase Warren First Tee of Harrisonburg

Chelsea Weber East Rockingham High School

Joshua Wells Lakeview Golf Course

Alex Willner JMU Athletics

KIN 472 Spring 2013

Jacob Ashton Bridgewater College Athletics

John Bladel JMU Athletics

Alexander Boecker UREC

Nicholas Borovich Function 4 Sports

Peter Brosnan Harrisonburg Parks and Recreation

Spring 2013 Page 17

Practicums and Internships Michael Bullis Massanutten Ski

Bryce Cocke Special Olympics

Eugene Daniels JMU Athletics

Daniel DiLullo First Tee of Harrisonburg

Alioune Diouf JMU Athletics

Katelyn Gebauer Vertex Fitness

Steven Golob JMU Athletics

Leanna Heston UREC

Heather Holston Shenandoah Valley

Baseball-Softball Academy

Brandon Jones Elkins Sports Perfor-

mance

Christopher Keller Harrisonburg Parks

and Rec

Victoria Lindsey Morrison Bruce Center

Kevin McGough Harrisonburg Turks

Sean McGough JMU Athletics

Danilo Molieri JMU Athletics

Ashley Pennino JMU Athletics

Dale Robins-Bailey JMU Athletics

William Spreen Shenandoah Valley

Baseball-Softball Academy

Matthew Tenaglia JMU Athletics

Michelle Tremblay JMU Athletics

KIN 482 SPRING 2013

Daniel Allen Blue Ridge Sports

Charles Amerena Fit 2 Win Sports

Beau Banglesdorf The Baseball Co

Jonathan Blair JMU Athletics Marketing

Amber Bolen UVA Athletics Marketing

Kevin Bradshaw Special Olympics

Miranda Brewer Wells Fargo Center Events

Mason Bryan Colonial Athletics Associa-

tion

Cameron Coulson Spotsylvania County

Parks and Recreation

Taveion Cuffee Gold's Gym

Alec Farabaugh Downtown Athletics

Pearce Farnum CBS Sports Radio

Gregory Forsberg JMU Athletics

Julie Fox Special Olympics

Emma Frolia JMU Athletics

Courtney Gannon JMU Athletics Marketing

Jeffrey Giannasi Atlanta Hawks & Philips

Arena

Wesley Goodman JMU Duke Club

Jorday Grudko Special Olympics of New

Jersey

Kelsey Hays JMU Athletics

Matthew Heinkel Rockingham County

Parks and Recreation

Tarik Hislop JMU Athletics

Nicole Jotso JMU Athletics Marketing

Derek Kauffman Rockingham County Pub-

lic Schools

Robert Lilly New England Country Sports

Rockeed McCarter JMU Athletics

Thomas McCarthy JMU Athletics Market-

ing

Christian McLaughlin Overtime Athletics

Rebecca McLouth Shenandoah Valley

Baseball-Softball Academy

Catalina Mendieta USA Performance

Aquatics Swim Club

Michael Messiah Advanced Sport Me-

dia

Bryan Millan Sport & Speed Institute

Zachary Miller JMU Athletics

Chad Mozingo Bridgewater College

Athletics

Alexandra Noel JMU Athletics Mar-

keting

Sean O'Brien JMU Athletics Market-

ing

Dana O'Brien JMU Athletics Market-

ing

Derek Orndorff Rockingham County

Parks and Recreation

Stephen Phillips Lakeview Golf

Course

Michael Prince Cheers Sports

Kristen Rauch JMU Duke Club

Richard Roman Lakeview Golf

Course

Elliott Rosenfeld Blue Ridge Sports

Matthew Rummel Norfolk Tides

Gregory Snow Harrisonburg Bikram

Yoga Studio

Zachary Talley JMU Athletics Facili-

ties Management

John Wallin Corporate Partnerships

Christopher Wellde 170 Golf

Justin White JMU Athletics Marketing

Congratulations to all the students

who completed their Spring 2013

internship or practicum!

Why Does Madison Matter to You?

Spring 2013 Page 18

Contact Us: Want to get in touch with

SHSRM faculty?

Miguel Baltazar baltazmb@jmu.edu

Alyssa Bosley bosleyat@jmu.edu

Ben Carr carrbh@jmu.edu

Danny Choi choiwx@jmu.edu

Angela Flannery flann2ai@jmu.edu

Reg Foucar-Szocki foucarrf@jmu.edu

Gary Juhan juhangw@jmu.edu

Neil Marrin marrinnd@jmu.edu

Joshua Pate patejr@jmu.edu

Tassie Pippert pippertl@jmu.edu

Dave Shonk shonkdj@jmu.edu

Julie Wallace Carr wallacje@jmu.edu

James Williams

will22ja@jmu.edu

Newsletter Editors

Miguel Baltazar Dave Shonk

Deanna Mendelson

Director, SHSRM

Michael O’Fallon 540-568-5168

ofallomj@jmu.edu

Senior Support Staff

Erika Mabrey 540-568-3051

mabreyel@jmu.edu

Congratulations Dr. Ben Carr

President Alger visited the SHSRM on November 15 to get answers to his question: “Why does

Madison matter to you?”

As you may have heard, President Jonathan Alger for the last eight months has been conducting a listening tour to learn as much as possible about James Madi-son University—its strengths and its challenges. One goal of the listening tour is to get input from as many members of the Madison community as possible. That includes the faculty and staff of James Madison University, as well as students, alumni, parents and donors. The president has visited several academic units in the last few weeks and last November 15 he met with the Director and all faculty. Also, you are invited to share your ideas, use the "Submit your answer" button to offer your ideas on why Madison matters. The president will continue his visits next fall and spring semesters, so stop back at the “Why Madison?” webpage often for an update and find President’s Journal reflections at www.jmu.edu/whymadison.

In Memorium

Steve Flack, a faculty member in the School of Hospitality, Sport & Rec-reation Management from 2010 to 2012, passed away on April 4. Steve was returning from umpiring a Strasburg High School baseball game when he was killed in an automobile accident near New Market. SHSRM Direc-tor Michael O’Fallon commented “Steve was an integral part of our facul-ty in the new school having served as an instructor for the first two years of the program. He touched the lives of so many of our students and members of the JMU community and will be sorely missed.” Steve had extensive coaching experience at various levels and sports. He served as the Head Baseball Coach and Pitching Coach for the Staunton Braves in the Valley League; Head Coach at Chowan University; Assistant Baseball Coach and Pitching Coach at Eastern Mennonite University; Assis-

tant Varsity Basketball Coach at Spotswood High School; and as

Head Coach and Assistant Coach at other various high schools. Steve was a special person and was loved by all JMU students, faculty and staff. He was the former owner of Downtown 56, a restaurant that he opened in 2007 with his wife Cookie. Steve is survived by his wife Cookie. The faculty and staff in the School of Hospi-tality, Sport and Recreation Management want to express our heartfelt condolences to Cookie. In lieu of flowers, memorial donations can be made to Chowan University Baseball Program, Attn: Office of Development, One University Place, Murfreesboro, NC 27855.

This past year, the School of Hospitality, Sport and Recreation Management celebrated many accomplishments. One notable accomplishment was granting tenure to Dr. Ben Carr. Dr. Ben Carr was promoted from assistant to associate professor with tenure! This is a tremendous honor for faculty across the na-tion. Dr. Ben Carr has taught both graduate and undergraduate courses includ-ing Ethics in Sport and Recreation, Philosophy of Sport and Recreation, as well as Sport and Recreation Law.

Steve and Cookie share a dance

at Alyssa Bosley’s wedding