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Simulation Exercise Discussion of Management Issues

Simulation Exercise Discussion of Management Issues

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Page 1: Simulation Exercise Discussion of Management Issues

Simulation Exercise

Discussion of Management Issues

Page 2: Simulation Exercise Discussion of Management Issues

Members of the EOC

Functions selected for representation on the Health

Sector EOC?

Why?

Page 3: Simulation Exercise Discussion of Management Issues

First flight to Neper

LEVEL: CENTRAL 10

Subject: relief flightTime after impact: 4 H

Source: M o D (Defense)Addressee: M o H

The relief flight is leaving in app. one hour. The director of the military hospital in Sto Foligro is sending a medical team, equipment and supplies. Is the MoH sending some one? There are up to three seats available. Other flight will leave in the afternoon, whether permitting.A convoy of military and civilian trucks will also leave later in the day.

Page 4: Simulation Exercise Discussion of Management Issues

Mass media

LEVEL: CENTRAL 5

Subject: hospital damagesTime after impact: 3H 40 M.

Source: CNNAddressee: None

The secretary of the Minister informs that CNN is broadcasting that: The main hospital would be severely damaged in Neper. CNN also reports that, according to one international NGO, the number of casualties would be very large and remain without attention.In a satellite telephone interview, a doctor in the hospital of NEPER is requesting immediate assistance with blood, drugs, equipment and any other assistance. The hospital has been almost destroyed and patients are treated in make-shift facilities outside.The Ambassador of Dearland in Washington is making an emotional appeal for immediate medical assistance for the victims and is expressing his fears of cholera and other epidemics

Page 5: Simulation Exercise Discussion of Management Issues

LEVEL: LOCAL 15

Subject: Warehouse of medical suppliesTime after impact: 4H

Source: Hospital PharmacistAddressee: Chief Pharmacist

The director of the General hospital has been heard that the main warehouse of the MOH, where all medical and surgical supplies for the State are stored, has been destroyed. He reiterates the urgent need for medical supplies and also for additional staff.

Hint: The warehouse is located 8 Km outside Nepercity.

Validating information

Page 6: Simulation Exercise Discussion of Management Issues

Preliminary StatisticsDamage caused by the Earthquake

(10 h after impact)

District Population Affected Dead Missing Injured Homeless

Nepercity 370,000 125,000 347 127 3,763 27,000

2 70,000 40,000 279 37 1,245 12,000

3 71,000 71,000 45 0 267 0

4 69,000 45,000 545 473 1,231 18,000

5 40,000 5,000 17 0 0 540

6 130,000 7,540 2 0 0 135

7 110,000 6,230 0 0 7 25

Total 860,000 299,770 1235 637 6,513 57,700

Information compiled from approximately 65% of the municipalities

Page 7: Simulation Exercise Discussion of Management Issues

Statistics District 3

LEVEL: LOCAL 105

Subject: Medical casualtiesTime after impact: 30

Source: Red CrossAddressee: All

The local Red Cross is estimating the number of deaths and missing in District 3 to 6,500. This number has been reported in the situation report of the IFRC.

Hint: Figures do not match according to sources… what do you do?

Page 8: Simulation Exercise Discussion of Management Issues

Information from remote areas

LEVEL: LOCAL 30

Subject: Number of VictimsTime after impact: 7H 30

Source: District 3Addressee:

The first news is coming from one rural municipality in District 3. A Ham Operator is reporting at least 1000 bodies at the local cemetery and thousands of injured victims in one small town. The information can not be confirmed. Ambulances, medicines, Blood, food and tents are urgently required for the entire population of the district.

Page 9: Simulation Exercise Discussion of Management Issues

LEVEL: LOCAL 30

Subject: Number of victimsTime after impact: 9 H

Source: District 4 military commanderAddressee: HQ in Nepercity

The military forwards information from the Mayor of the district 4: 545 dead, 473 missing and 1,231 injured (Red Cross and public health centers data). The MoH local clinic (35 beds) is destroyed and two patients and one nurse died in the partial collapse of the structure. An estimated 60% of the houses are damaged in the main city (population 34,000), 10-15% have totally collapsed...

Page 10: Simulation Exercise Discussion of Management Issues

Preliminary Statistics – Red Cross

LEVEL: LOCAL 45

Subject: Time after impact: 12 H

Source: Addressee:

The Red Cross issued and disseminated statistics of at least 2,000 deaths, 9,550 injured and 85,000 homeless. They claim that the government is minimizing the impact of the disaster and not including some of the information they provided

Hint: Which figure will prevail?

Page 11: Simulation Exercise Discussion of Management Issues

International appeal

LEVEL: CENTRAL 15

Subject: Field HospitalTime after impact: 5H

Source: Director of civil protectionAddressee: Minister of H

The President has called a press conference. He has pledged immediate assistance to the victims of the EQ. He requested international assistance and in particular the dispatch of foreign medical teams and field hospitals to provide medical assistance.

The MoH is requested to provide information to the countries interested in assisting.

Page 12: Simulation Exercise Discussion of Management Issues

Assessment of Needs

LEVEL: CENTRAL 30

Subject: UNDACTime after impact: 10 H

Source: UN CoordinatorAddressee: Civil protection

The UN coordinator is informing that a UNDAC team will arrive within 24 H. Six experts in disaster needs assessment (incl. one health specialist and one water expert) will assist the UN Disaster management Team to coordinate the assistance.

Page 13: Simulation Exercise Discussion of Management Issues

LEVEL: CENTRAL 95

Subject: Arrival of Fact finding missionsTime after impact: 25 H

Source: civil defenseAddressee: all

Two assessment teams from donor countries arrived. They plan to travel to the affected areas to determine the needs for humanitarian short and medium-term assistance.They request a briefing from the health sector and information on pending needs.They diplomatically expressed concern that the government of Dearland has not clearly indicated what support is needed yet. They offer their assistance to formulate priorities and identify gaps.

Hint: Donors are submitted to strong pressure for quick action and allocation of resources. How to retake the leadership?

Page 14: Simulation Exercise Discussion of Management Issues

Coordination : WHO

LEVEL: CENTRAL 35

Subject: WHO guidelinesTime after impact: 7 H

Source: WHO/PAHO HQAddressee: WHO Representative

HQ is confirming that its expert on Disaster Management with one epidemiologist and one hospital expert will arrive tomorrow morning to increase her office capability.She is also reminded that WHO post guidelines for disaster response in its Webpage. HQ suggests that she shares this information and copy of other material with the MoH experts.HQ also stresses the urgency of getting information on the health needs to launch an appeal, if justified, as soon as possible.Hint: Guidelines might be available from the group coordinator. Is WHO actively involved in the EC?

Page 15: Simulation Exercise Discussion of Management Issues

WHO

Any attempt to negotiate or renegotiate the budget of WHO?

Page 16: Simulation Exercise Discussion of Management Issues

WHO/PAHO appeal

LEVEL: CENTRAL 100

Subject: WHO appealTime after impact: 31 H

Source: WHO repAddressee: MoH

PAHO/WHO regional office is eager to make an appeal for international assistance but it needs some information on the health situation. The WHO rep is instructed to report ASAP as the appeal should be issued today (Thursday). If issued on Friday, with the time lag, it may not be acted upon by donors before Monday. She also stresses that IFRC and large NGOs have launched an appeal for health relief for an amount totaling $ 3.5M.What should she reply to her HQ?Hint: Wait for full assessment? Go ahead and suggest technical areas to be covered? Mass casualties? Others?

Page 17: Simulation Exercise Discussion of Management Issues

Coordination – Private Sector

LEVEL: CENTRAL 55

Subject: offerTime after impact: 8H

Source: Private Company in USAAddressee: MoH

My company Tecnodesastre is offering modular hospitals that can be airlifted by helicopter and be operational in a matter of hours. They come fully equipped and ready to use with one operating room.Tecnodesastre has a considerable expertise and has deployed this equipment in several recent humanitarian operations such as in Kosovo, Bosnia and Turkey.Modules are available at very short notice.

Hint: Which questions to ask?

Page 18: Simulation Exercise Discussion of Management Issues

LEVEL: CENTRAL 10

Subject: relief flightTime after impact: 4 H

Source: M o D (Defense)Addressee: M o H

The relief flight is leaving in app. one hour. The director of the military hospital in Sto Foligro is sending a medical team, equipment and supplies. Is the MoH sending some one? There are up to three seats available.

Other flight will leave in the afternoon, whether permitting.A convoy of military and civilian trucks will also leave later

in the day.

Hint: Who should travel? Why and to do what?

Military-Civilian Coordination

Page 19: Simulation Exercise Discussion of Management Issues

LEVEL: LOCAL 20

Subject: Arrival aircraftTime after impact: 6:30

Source: Military commanderAddressee: MoH

The commander informs that a C130 from the Air Force is expected within three hours. It carries medical personnel from the armed forces, equipment and supplies (unknown quantity and nature).

Hint: Who is coordinating whom? How to improve this?

Page 20: Simulation Exercise Discussion of Management Issues

NGO’s

LEVEL: LOCAL 20

Subject: Offer of assistanceTime after impact: 5 H

Source: NGOsAddressee: M o H

A group of NGOs active in the health sector offer their assistance. Medical personnel in field projects in Neper have reported high casualties in district 3 and 4. One small (1,200 Inhabitants) isolated municipality (District 3) where MSF is working has app 75 injured and 9 deaths. The local health center is intact and the staff of MSF is working closely with the local nurse. Supplies are short for the following items: Gauze, syringes, anti-tetanus vaccine and serum and analgesics. The sock of antibiotics and local anesthetics is low but will last 24 h more.The HQs of NGOs are certainly aware of the tragedy and additional assistance is expected within a matter of days. How can they assist and what is mostly required from them?Hint: are they integrated in the committee?

Page 21: Simulation Exercise Discussion of Management Issues

NGOs

LEVEL: LOCAL 15

Subject: NGOTime after impact: 4H 10

Source: An assistant to the ministerAddressee: MoH

An assistant to the minister reminds him that MSF and the Adventists have a large medical program in Neper. Surely, they should have large stocks of supplies that the Ministry could requisition.

Hint: A good idea?

Page 22: Simulation Exercise Discussion of Management Issues

Bridge for Peace

LEVEL: LOCAL 20

Subject: Less-Than-Friendly countryTime after impact: 4:30

Source: The MoH from the neighbor countryAddressee: MOH

The minister of this “less-then-friendly” neighbor offers his condolences and places at the disposal of the Minister the services of the trauma hospital located at 25 km from the border. Three medical units and one team of public health experts sent to provide services to the affected district are held at the border post. If the immigration matter can be arranged, they can be on site within one hour.His assistance is kindly requested to facilitate their arrival.

Hint: In spite of the constant frictions at the border, the ministers of health often meet and cooperate at international meetings. Who can help?