Dear Friends,

2016 may well be remembered as the year that smallness becameimportant because we started building Tiny Homes at Cass. The homeownership program was actually the result of research, due diligenceand a decision to try something totally innovative. The program, whichwill be completed in 2017, has garnered worldwide media attentionand an avalanche of volunteers and people interested in replicatingthe program elsewhere.

Other major milestones from the year include the loss of two HUD funded residentialprograms that were located in three Cass Buildings – Mom's I, Mom's II and onefloor of the Scott Building. These were transitional housing which allowed the residents to remain for up to two years to work on a variety of issues. Most ofthe transitional housing units were eliminated nationwide.

The CARF accreditation survey in March went extremely well. Both Kim Hudolin, ourfirst Deputy Director, and Gregory Stokes, the new Human Resources Director,were hired in time to participate in the three-day audit. Stacy Conwell-Leighand her CQI Committee played a crucial role in securing our seventh accredita-tion. Once again, we earned the highest rating.

Fundraising plans were challenged by the loss of the annual Fireworks event. Fortunately, the agency was able to add Roastin' the Rev in November. 500 peopleshowed up to watch our Executive Director burn. The event grossed over $70,000thanks to the hard work of board members Pam Vandekerkhove, Bonnie Mellos,staff member, Pat DeCarlo and Marcy and Spencer Hayes from C&B Scene.

We were saddened by the death of former board member and Miss Cass, ShirleyCarpenter, in 2016. The agency was pleased to announce that Mom's Place I wouldbe re-named in memory of our former board member Sue Bath Thomasson. Thatfacility will undergo a complete renovation in 2017.

Sincerely,

Faith FowlerExecutive Director

Roger WolcottBoard Chairman

Executive Director Faith Fowlerand Board Chairman Roger Wolcott

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members of the Activity Center. She wanted them to have thelatest technology while working on their individual goals.When a friend of the agency heard about her unselfish act,that person matched her winnings and we were able to pur-chase six more. The members delight in using the machines.

Beyond this, expansion of the jobs program continued to be amajor focus in 2016. 33 members were employed in the CassDocument Destruction (shredding) business. One personjoined Green Industries making mud mats. Another one

began stocking theCass Union (canteen)with Gladys Ferguson.6 other adults work at businesses in the community and 6 moreown their own micro-enterprises.

This involved studying the Standard Operating Procedures,Personnel Policies, Recipient Rights and a number of othersubjects. The test had 100 true and false, multiple choice andessay questions. For the first time in the eighteen-year historyof administering the exam, one of the employees won with aperfect (100%) score.

Cheryl Linari had crammed for the exam in the hopes that shewould win. When she did, Cheryl took the $500 prize moneypromptly to Best Buy and ordered six computer tablets for the

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HUNGER & FOOD ILLNESS AND HEALTH CARE

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Combined, these organizations saved the agency thousandsof dollars and they allowed the kitchen crew a respite fromthe constant gleaning, prepping, cooking and serving 3 mealsa day, 7 days a week.

Weekly volunteers - Bob and Sara Holmes, Jo Ellen Gilchristand Lenore Hawkins - not only augmented the regular staff,they helped out with the Cass Catering program. Under thesupervision of chef Matt Prentice and run by veteran staffmember Nichole Rubens, the catering program took full-

Area restaurants volunteered through Feed the Need to bring the community lunchevery other Wednesday in 2016 and the

Saturday Lunch groups provided home-cooked food every weekend.

course meals to corporate meetings, church events, wedding receptions and other venues. This generated much neededfunding for the food program and raised awareness aboutfood and hunger.

Cass Board members Paul Smith, Pam Vandekerkhove, RobSickels and Diana Freeburg spent a spring day building shelving and potting plants in the new greenhouse. The herbswere used all summer and half of the fall. Ann Arbor FirstPresbyterian also put in gardens.

Left:Empty Bowls started a new tradition of hosting an event atEastern Market's Shed 5 in 2016. 450 people participated inthe fundraiser for the Cass Food Program. A couple hundredmore attended the Sunday afternoon event at theAssumption Greek Orthodox Cultural Center. Assumption isthe Empty Bowls sponsor. The Celebrity Online Auction wasalso once again a part of Empty Bowls.

Below:Henry Ford School of Nursing was one of forty-someSaturday lunch volunteer groups that prepared and serveda delicious meal at the Scott Building. We were also fortunate to have an army of volunteers on ThanksgivingDay and three crews on Christmas Day - The RenaissanceBaptist Youth Group, Saline United Methodist and theJewish Community Relations Council.

In preparation for the accreditation survey in March, Cass staff members were

challenged to compete with one another towin the CARF Cup.

Above:Aktion Club members assisted the Kiwanis New Center Club inhanding out peanuts. Several Cass members also attendedthe Kiwanis 102nd Birthday Party and Aktion ClubConvention. They sang for the veterans and passed outChristmas Cards for the Thorne Rivertown Assisted Livingresidents. Most activities for donations supported theElimination of Neonatal Tetanus (a project of KiwanisInternational).

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Below:Members take turnschecking out the appsavailable on the ActivityCenter's new tablets.

HOMELESSNESS AND HOUSING UNEMPLOYMENT AND JOBS

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Mom's Place I and II as well as the transitional housing for men inthe Scott Building were shut down in the summer after the staffspent months helping residents identify new housing elsewhere.Two of the three program spaces were converted by volunteers sothey could be utilized by new permanent supportive housing programs in the fall. The third, the Mom's Place I building, will berenovated in 2017 to accommodate a new program. When thefacility is re-opened, it will be called the Susan Bath ThomassonBuilding, in memory of one of the agency's former board mem-bers. In the interim, the Mom's Place I building housed theWarming Center for Women and Children for the winter.

The other major change in the housing programs was the intro-duction of Tiny Homes. The model home was opened to the pressin September and six more were started. The goal is to build 25250-400 sf homes that will link affordable housing with homeownership. We anticipate having all of the houses done by the endof 2017. The RNR Foundation, the Ford Fund, the Junior League ofDetroit and several churches in the metropolitan area took thelead in supporting the development financially.

The Transitional Housing programsat Cass and most other nonprofitagencies across the country were

eliminated in 2016.

A Little Free Library was installed inthe front of the Scott Building and theyoung readers were elated.

Mark Wood and his team from Brighton First UMC take a break from renovating apartments at Mom's Place II. The men took several rooms down to the studs and created beautiful, functional new living spaces.

Green Industries produced anupdated, glossy catalog of products

in 2016.

It was necessary because the employment program launched a number of new items -pallet Christmas trees, draft dodgers, "D" key chains and Tiny Homes coaster sets.

The workers were shifted to the World Building to free up space for the Tiny Homesbuilding materials in the warehouse. The relocation gave the employees and volunteers more room (11,000 square feet) and the third floor HVAC system meantthat they stayed warmer and cooler.

A dedicated group of cyclists participated in the Tour de Troit to raise money forGreen Industries. They called their fundraiser, "Ride to Work."

Above:Board member Pat Vandekerkhove,and RDMA Accountant, Aimee Clark,line up for the 25.6 mile ride.

Center Left:Cass participated in Midtown's NoelNight for the first time in December.

Left:A group of FFA students (FutureFarmers of America) from Michigan'sThumb help finish the first pallet treeswith Green Industries employees. Thegroup was headed to a national com-petition out of state.

11,620,967 views

A Facebook video about theTiny Homes program garnered 11,620,967 views in less than four months.

The Junior League of Detroit“Holiday Jubilee“ billboard on I-94 included the Cass Tiny Homes logo.

Our 2015 Annual Report was recognized with anAPEX Award for publication excellence.

Human Resource Enablers

Infrastructure Accelerators

Programmatic Achievements Public Relations Milestones

CASS STRATEGIC DASHBOARD 2016

TRIBUTES

In Honor Of:

CASS FINANCIAL REPORT 2016

In Memory Of:

Income increased by $66,555 in 2016 despite the loss of two HUDtransitional housing grants. We were able to secure new HUD per-manent supportive housing programs to replace the grants. Therewas a funding gap between the end of one set of grants and theimplementation of the new ones. 2016 also launched Tiny Homesat Cass. Between April and the end of the year, over half a million dollars was received for Tiny Homes.

Expenses decreased for the calendar year corresponding to thechanges above. The expenses in this report include depreciation.The endowment account had $45,765 at the close of 2016.

The financial information presented in this report is based onactivity for the period of January 1, 2016 - December 31, 2016.Each year an independent audit is performed by an outsideaccounting firm for the fiscal year in accordance to generallyaccepted accounting and auditing standards. The currentauditor is Doeren Mayhew.

Copies of the most recent financial statements or 990 are available upon request.

Domenic A’AlfonsoDonnie UrbanTom AmusBarbara WoodArthur AntisdelJoe BromleyShirley CarpenterRebecca Chamberlain

Rev. Jesse DeWittKen DowningMarie DunstanFrancis GarmoBea GuytonDennis JeffersMary Jane KingKeith Leenhouts

For the seventh consecutive time, Cass received the highestrating of accreditation from CARF. The agency scored a

conformance in satisfying 1,000 standards.

The residential programs at Cass maintained a vacancy rate of under and every HUD-funded program at Cass had a waiting list.

An external audit of Medicaid records at the Activity Center once again demonstrated 100% compliance. Therewere no billing errors.

Kim Hudolin was hired as the organization'sfirst Deputy Director.

Five Cass employees took advantage of thecollege tuition program.

6,426 people volunteered at Cass in 2016,providing 39,117 hours of service.

Rev. Fowler received the Eleanor Josaitis Shining LightAward from the Detroit Free Press and she was inductedinto the Michigan Women's Hall of fame.

Nine additional lots were purchased from the Land Bankfor the Tiny Homes project phase two.

A $600,000 renovationgrant was securedfrom HUD to convert Mom's Place I into permanent supportivehousing. Therehabbed facility willbe renamed the SusanBath ThomassonBuilding.

The former Mom's IIand the third floor ofthe Scott Buildingwere upgraded to

accommodate the new permanent supportive housingprograms. We are indebted to a volunteer team fromBrighton for much of the work.

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Mark and Pat BotkinSue DanielsonTom DavieSue and Dale DoleshLu DowningBeverly and Al FletcherSean FosmireRev. Faith FowlerBishop Laurie HallerDr. Joan Safran Hamilton

Lisa and Michael HatchSarah Smith and Tom HellerLuann and Stanley HookDavid LeenhoutsDonald LeenhoutsKathie ManneyTim ManneySamantha NickelCarol and Paul SmithPatrice and Jeremiah Wade-Olsen

Program Income $ 2,164,870.16 39.00%

Govt Grants $ 1,979,806.80 36.00%

Individuals $ 214,671.90 4.00%

Corporations $ 330,379.84 6.00%

Churches $ 108,770.35 2.00%

Fundraising $ 501,999.60 9.00%

Foundations $ 193,408.32 4.00%

Misc Income $ 745.81 0.00%

Income $ 5,494,652.78

Homeless - Residential $ 2,153,177.44 40.00%

Mental Health Services $ 1,362,754.18 26.00%

Homeless - Emergency $ 917,746.42 17.00%

Food Services $ 179,032.93 3.00%

Administration/Fundraising $ 427,705.51 8.00%

Vocational Services $ 278,127.26 5.00%

Expense $ 5,318,543.74

Kathleen LopezCatherine MarshJan MeyersLonetta MillerDr. Herbert MoyerJune SpiroShirley TaylorSusan Thomasson

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Integrated Care Alliance, LLCCass Community Social Services

Claims Audit 2015-2016

97.8%

2%

Board member PatriceWade and Jeremiah Olsonwere married in 2016. Thecouple donated their wedding gifts to Cass.

Steven ActonBrooke Adams David AdamsGordon AdamsMichelle and Anthony AgostaBeverly and James AitkenLina and Steven AlarieMarilyn and Louis AlarieKristy AlessiNancy AlguireCharles AllenCynthia and James AllisonKaren and Philip AllmenJulie Alter-KayBrian AndersonDiane AndersonSoren AndersonJames AndresAmy AndrewsJennifer AndrewsSandra AndrewsSuzanne AntisdelLinda and Paul ApostalKaren and William ArendallRC and AJ ArendsRicardo ArmijoSteven ArnoldJoanita ArtmanMichele and Steven ArttPhyllis AshingerTina and Tim AtkinsonThomas AtkinsonCurina AtwoodLaura and Andrew AultPatricia Ann AwadaAngela and Matthew AyersAbie AzadbakhtKrystyna AzadbakhtLarry BaasDaniel BadamoValasia BadamoRichard and Pamela BagosyPenelope BailerJeff BaileyJinx BaileyAllison BakerCathy Jean and Bruce BakerElaine BakerEmily and Christopher BakerMarshall BakkerCorissa BakkoBrenda and Paul BalasBetty BallardHelen and Ross BarnesValarie BarnesNancy and Richard BarrVictoria BarrowsCarolyn BarthJean BartoJeanette and Curtis BartzIsabel and Clifford BathMary and Ronald BauerElaine BaxterLaura and Bill BeachumJoannette and Charles BeanAntonia and Charles BeaubienAnne and Bruce BeckMichael BeckerElizabeth and Ernest BediaMarybeth BeebeAnita and William BeemNaomi and Michael BehrmannThomas BellosJoan BennerClaudette BenserMichelle BenserElisa BensonCaroline and Robert BerardDenise and Gregory BereznoffBetty and Ronald BernardJayne and Andy BerryEvelyn and James Bertram

Peggy BestDale Birchler David BirchlerJoAnn and Robert BirdPaige and Donald Bishop IIIDustin BlackLisa and Paul BlanchardPatti BlanchardJudyth BlaneyMatthew BlaneyJennifer and John BlaséRosemary BlaseElizabeth and Paul BlundenHannah BoehmSandra BoehmKarla and Mark BoleJane BolenderRory O’Hare BolgerJoann and Roger BonahoomKaren BondyJuana and James BookerVictoria BookerLynn and David BoothVirginia BortsTimothy BoscarinoPat and Mark BotkinDennis BottorfRachel and David BoudreauJill BouhardNicole BoveeAllen BowerBrent BowlesJane and Roger BoyceKelly and Ryan BoyerGeorgia and John BoyseRichard BradshawDebra and Gregg BranhamMary and Steve BranstnerChristina and Jonathon BrashearJoan and Bertram BraunsteinerKevin BrayeJames BreckenfeldJayne and Michael BreckenridgeCarol and Thomas BrichfordDebra BrichfordKaren BrichfordCaralee Brickhouse-KellamMargie BriggsAnne and James BrightCarla Gibbs-Brisbois and Timothy

BrisboisCarol BrodbeckJean and Robert BrodieKaren BromleySusan and Gerald BroniakLourdes BrossyJill and Gerald BrouhardAnn BrownCynthia BrownJulie BrownMichelle BrownBeverly and Wes BrunJudy and Richard BryanMichelle BryantJohn BuchowskiBonnie BuckJennifer BuddRobin BuddJennifer BuecheleSue and Norbert BufkaAnne BurkeJohn BurkeAlice BurksMiranda and William BurnettDenise BurnhamSara BurnsideKaren and Lewis BurtonCarolyn ButcherBarbara and George ButchkoBeverly ButlerLaura BuusSue Buxton

Janelle and Geoffrey CrowellDaniel CuccoEthel CulverGaylen CurtisMatt CurtisPatricia Curtis-GoughSally and Paul CusenzaDenise DaddinoNicholas Dal PraJeannine and Michael DalySandra DangeloDuane DanielsMolly DannerSalem DaranyJen DavidJulia and Brian DavieCarol and Robert DavisJocelyn DavisBarbara and Gary DawesEric DayFrank DayMarilyn and Michael DayRoland Day IIPatricia and Gary DeCarloLarry DeckChristopher DeegAndrew DeetloffJennifer and Eric DefenderferVictory and Richard DegeJudith and Alan DeGrawKelly and Kevin DejagerThomas DemeterLeighanne DenjaElizabeth DerkinJoan and Richard DeRonneCindy and Andrew DervartanianTerry D’EspositoChristine and Peter DeSteigerJudy and David DeSteigerRaymond DeSteigerLinda and Christopher DeVillingChristopher DewaldSusan Phillips-DeWitt and

David DeWittJenna and Shelly DiaczokCaitlyn DialDonna and Carl DibertLaura and Tim DickersonBrook and Daniel DicriscioNancy DiehlMolly DiemerSheldon DietertBarbara DietzJanice DietzSheryl and Jack DigiovanniSusan and George DilgardMarjorie and Ronald DiliddoCarole and Richard DillsRyan DinkgraveRichard DinningElizabeth DionneLisa DiPirroElaine and David DobsonChristine DobyMillicent and W. Robert DockingCamille and Raymond DoerrTracy DolanNancy and Fred DolehantyPaige and Michael DomzalskiArletha DonaldsonKaren DoneganHannah and Don DoniganMarjorie DonlinMary Alice DooleyMichael DooleyMarlene DoranCarol DormanKathy and Jim DowlingHolly DowningTania and Theodore DozemanJaclyn DraheimAnn and Michael Drake

Ronald DrietleinKathryn DrinkwaterCarol and Frank DriscollKelly and Eric DriscollChristina and Ronald DritleinShelley and Alan DrozMolly and Martin DuaneDiane DudekStacie and Gregory DuenowKay and Gordon DuncanNancy and James DundasPaul DunkerleyMaggie DurantSandy and Doug DuttonDeborah DuvereauxJulie and Frank EamanSara and David EardleyRobert EberhardtMartha and Norm EhlersWanda and Edwin EichlerPatricia and Charles EllingsonWendy EllisMichael EmmonsHoward EmoreyJoyce EnderlePatrick EndresMary Skalsky EngelhardtFlorence and Frank EnglerJan ErichsenJulie EricksonNancy and Tom ErvinCourtney and Tim EssenmacherEric EsserPeggy EtchellsLori and Randy EttemaJanice and Lynn EvansJoellen and John EvansJill and Mark EvasicElizabeth EverettWendy EverettSharon FahlDiana and Peter FallotCharles FarnumMary and Robert FeldmaierBarbara and Oscar FeldmanNancy and Neil FergusonSally and Robert FerreeThomas FettNancy and Dana FidlerJustin FishawSusan and George FishbackBarbara Fisher and Bill GouldMargherita and Galen FisherJulie and John FitzgeraldMarilyn and David FitzhughJulie and Joseph FitzsimmonsNancy FitzsimmonsHonor FlaimNicholas FlaimBev and Alan FletcherJean FoergNancy and Fred FoleyDorothy FolletteConnie FontaineChristina and Gary ForhanPhyllis FosterBarbara FowlerFaith FowlerJaclyn and James FoxKerry FoxSarah and John FrakesSharon and Frank FranceschiCarol and Larry FranklandJeanne and Kerry FranksNancy and Joseph Franzen, Jr.Maryanne FrederickDiana and Eric FreeburgRosanne FreedMelissa FreelGin and James FreersDebra FreidMay and Mark Frey

Susan and Dana FriendMargaret and Michael FritzPamela and Jack FrucciJennifer FruehaufLori FryeAmanda FunkDoyle FurrChristine GabrielAmy and David GachPamela and Stephen GagginEmily GailJoseph GalassoRebecca and Charles GaleSharon GallikerJoanne and Joseph GalvinJoya GangulyCarl GardnerPhilip GardnerKathleen GaretAlyson and Robert GatesBarry GatesJohn GauvreauHeidi GeissbuhlerMary GenrichErica GeorgeElizabeth GerigkGeni GiannottiMarilyn GibsonCrystal Gilbert-Rogers and Curtis

RogersSherry and Bob GilesAlea GillMargaret GillLee and Anthony GillettNancy GillialandMarilyn GilpinNancy and John GingrichJoeseph GirardiMichael GistCorey GlaspieJenni and Todd GlaspiePatricia and Mike GlassMary and J. Michael GlennHeather and Eric GoldMike GoldsteinJanet Goldwasser and Stuart DowtyAdine and Henry GolembaCarol GollDale GoodSaranne and Paul GoodSuzanne and James GoodwinCarolyn and Armen GoogasianMargaret GoralskiJanet GoudieReid GoughBarbara GowMary Lou GraeberAnn and Charles GrahamJim GramlichChris and Michael GrantKimberly GreenLynn GreenDorothy GreerMary and Kyle GrewellDelores and William GrierGeorge GrimalaDeanna and Mark GroenewegRichard Lee GroffskyKathy and Peter GroschnerElayne GrossBeverly and George GrovePamela and Mark GruczaGretchen and David GrunerCheryl and Dean GuardKaren GubachyKatie and Mark GudiksenChristine Marie and John Michael

GuidotLisa and Gregory GuiseSteven and Joanne HaackCharlene HacheyPatricia and William Hackett

Kimberly CadyGail CallaghanBruce CallenGrace CameronSusan CancelosiMarlene CaporaleMargaret CappsMichael CarafellliAlice CardellaWendy CarekJennifer CarlFrank CarmonaDiane and James CarrRenee and Keith CarrierCharles CarsonJames CarswellDiane and Scott CarterDiane CarterDomiana CarterFrances and Thomas CarterPamela CarterNicholas CarulliJane and Douglas CarvellJoan CashmanTammy CassMaria CassiseBarbara and Paul CenkoMary CentlivreThomas CentlivreSally CereskoJerry ChampinieKatherine and Russell ChapelJohn ChaseBonnie ChristlerKim and Carroll ChristopherEllen ChungElizabeth CiparErica Ciupak Nancy and Richard ClancyAimee ClarkJannie and Mark ClarkJeffery ClarkLori Lee ClarkTeri ClementsMyles ClendeninRobert ClevelandSheila CliftonCynthia and Jonathan ClineMercedes ClingermanHeidi CoffmanNancy and Tom ColesDavid CollettiKaren and Robert CollinsMichael CollinsDonald J. CollomCarolyn CombsMelodie and Lyle Conley Marianne and Jack ConnerErin and Brian ConsidineTelmer ConstanKim and Stacy Conwell-LeighJennifer CookPatricia and Thomas CookRuth and John CookSusan and Robert CookMaryanne and Michael CorneliusBonnie and Frederick CorriganWendy CortevilleVicki CorwinMark CoryChristine CosteaTerri and George CosteaEllen and Daniel CotcherSusan CouchConnie and Bill CoulterHarlene and Charles CoutteauBonnie and Don CowieAddison CowlingMichele Cowling Karen CroneClaudia CrosbyCheryl Cross

FRIENDS OF CASS COMMUNITY SOCIAL SERVICES

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