Singapore Dental Council ANNUAL REPORT 2015

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CONTENTS

PRESIDENT’S REPORT 2 COUNCIL MEMBERS AND SECRETARIAT 4 COMMITTEES 5 DENTISTS AND ORAL HEALTH THERAPISTS REGISTRATION 8 PROFESSIONAL CONDUCT 13 FINANCIAL REPORT 14 SINGAPORE DENTAL COUNCIL’S STATEMENT BY COUNCIL’S MANAGEMENT 15 INDEPENDENT AUDITOR’S REPORT TO MEMBERS OF SINGAPORE DENTAL COUNCIL 16 FINANCIAL STATEMENTS 18 NOTES TO THE FINANCIAL STATEMENTS 22 DETAILED INCOME STATEMENT 38

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PRESIDENT’S REPORT

The Council carried out its regulatory functions in implementing policy and processes

required under the Dental Registration Act (Chapter 76), in what was another busy

year, working to refine and improve processes in tandem with the increasing number

of registered dental professionals.

I would like to convey my gratitude and express my appreciation to members of the

Council’s committees for taking time out of their schedules in contributing to the

meetings and discussions to attend to various issues and concerns.

For their assistance in the investigations and deliberations of disciplinary cases,

members of the Complaints Panel appointed to respective Complaints Committees

and Disciplinary Committees are acknowledged for their contributions.

I also wish to thank Council staff and secretariat for their dedication to Council activities

in dispensing their duties over the last year.

PROF CHEW CHONG LIN

PRESIDENT

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THE DENTAL COUNCIL

First row from left: Dr Chan Siew Luen, Dr Ho Kee Hai, Prof Chew Chong Lin, Clin A/Prof Tseng Seng Kwong Patrick Second row from left: Dr Raymond Ang, Dr Aw Kian Li Andrew, Ms Lee Yong Ching Margaret, Ms Lee Show Feai Not in photo: A/Prof Ong Hui Lian Grace, Dr Shahul Hameed, Dr Choo Keang Hai, Dr Soh George

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THE DENTAL COUNCIL (as at 31 December 2015)

The Council comprises seven appointed members and five elected members: Appointed members: President Prof Chew Chong Lin

Registrar Clin A/Prof Tseng Seng Kwong Patrick1

Dr Chan Siew Luen Ms Lee Show Feai2

Ms Lee Yong Ching Margaret3 A/Prof Ong Hui Lian Grace

Dr Shahul Hameed

Elected members: Dr Ang Ee Peng Raymond Dr Aw Kian Li Andrew Dr Choo Keang Hai Dr Ho Kee Hai Dr Soh George

ADMINISTRATIVE STAFF Executive Secretary Dr Chng Chai Kiat Assistant Executive Secretary Dr Ng Jing Jing Assistant Executive Secretary Dr Chay Pui Ling Inspecting Officer Dr Chen Fee Yuen4 Administrative Manager Ms Yee Yoke Chun Deputy Manager Mr Shawn Chua Assistant Manager Ms Tan Chou Ling Management Support Officer Ms Norisah Ahmad Management Support Officer Mr Ng Jie Jun 1 Concurrently, Clin A/Prof Patrick Tseng is the Chief Dental Officer at the Ministry of Health. 2Ms Lee Show Feai is a registered dentist in the second division of the register. 3 Ms Lee Yong Ching Margaret is a registered Oral Health Therapist. 4 Dr Chen Fee Yuen is a part-time officer

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COMMITTEES

(as at 31 December 2015)

Complaints Panel Complaints Committees are appointed by the Chairman of the Complaints Panel from members of the Complaints Panel on an ad-hoc basis, with a council member chairing each committee. The following are members of the Complaints Panel5.

Chairman Dr Ho Kee Hai Members Dr Ang Ee Peng Raymond Dr Aw Kian Li Andrew

Dr Chan Siew Luen Dr Choo Keang Hai Ms Lee Show Feai Ms Lee Yong Ching Margaret A/Prof Ong Hui Lian Grace Dr Shahul Hameed Dr Soh George Dr Chee Oon Lin Serene Dr Cheong Kim Yan Dr Chung Kong Mun Dr Djeng Shih Kien Dr Eu Oy Chu Dr Go Wee Ser Dr Goh Bee Tin Dr Hwang Yee Cheau Dr Kaan Sheung Kin Dr Koh Chu Guan Dr Lee Chi Hong Bruce Dr Lee Jee Mui Dr Lee Kim Chuan Lewis Dr Lee Yew Keong David Dr Leung Wing Hung Dominic Dr Li Chung Tai Trevor Dr Lim Sor Kheng Dr Loganathan Vijayan Dr Looh Fan Chee @ Loh Fun Chee Dr Loh Kai Woh Ronald Dr Loh Poey Ling Dr Mok Yuen Yue Betty A/Prof Neo Chiew Lian Jennifer Dr Ong Kheng Kok Dr Ong Meng Ann Marianne Dr Rajendram Sivagnanam Dr Tan Chin Hwee Dr Tay Lai Hock Alphonsus Dr Teoh Kim Hean Dr Wong Soon May Adeline

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Ms Goo Sok Huan Ms Juginder Kaur Ms Lim Kah Choo Ms Tan Chor Khim Ms Wong Lee Fon Serene A/Prof Audrey Chia* Dr Chong Jin Long* Mr Chua Thian Huat* Clin Prof Fock Kwong Ming* Dr Tyrone Goh* Mr Mansoor Hassanbhai* Mr Philip Leong* Mr Lim Yew Tou Eric* Mr Stanley Low* Mr Vijai Parwani* Dr Rachael Pereira* Mrs Norhayati Quek (Mrs Noor Quek)* Mr T Raja Kumar* A/Prof Victor R Savage* A/Prof Tay Cho Jui*

5 Members of the Complaints Panel are appointed for a 2-year term and are eligible for re-appointment. *Lay panel members

Panel of Disciplinary Committee Chairpersons Members Dr Djeng Shih Kien Dr Eu Oy Chu Dr Go Wee Ser Dr Leung Wing Hung Dominic Dr Loh Hong Sai A/Prof Neo Chiew Lian Jennifer

Credentials Committee Chairman Dr Chan Siew Luen Members Dr Aw Kian Li Andrew

A/Prof Neo Chiew Lian Jennifer Dr Ong Kheng Kok

Dr Shahul Hameed A/Prof Tan Beng Choon Keson

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Oral Health Therapists Accreditation Committee Chairman Clin A/Prof Tseng Seng Kwong Patrick Division I Dentists Dr Anshad s/o Ansari Dr Eu Oy Chu Dr Hemalatha Nathan Dr Koh Chu Guan Oral Health Therapists Ms Lee Yong Ching, Margaret Ms Poon Chew King Judith Ms Tan Siew Tee Ms Tham Kui Wah Ms SreeGaithiri d/o Kunnasegaran Ms Soon Lay Yong

Audit Committee Chairman Dr Ang Ee Peng Raymond Members Dr Ho Kee Hai Mr Ng Weng Sui Harry Dr Soh George

Committee for Continuing Professional Education Chairman Dr Choo Keang Hai Members Dr Ang Ee Peng Raymond Dr Eu Oy Chu Dr Ho Kee Hai A/Prof Neo Chiew Lian Jennifer

Dr Ong Meng Ann Marianne

Aesthetic Facial Procedures Oversight Committee for Dentistry Chairman Dr Chan Siew Luen Members Dr Leung Wing Hung Dominic Dr Lye Kok Weng Dr Seah Tian Ee Dr Tan Kwong Shen Winston

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DENTISTS & ORAL HEALTH THERAPISTS REGISTRATION DENTIST REGISTER As at 31 December 2015, there were 2060 registered dentists.

2015 (as at 31

December 2015)

General Dental Practitioners Dental Specialists

Grand Total

Registration Type

Pu

blic

Se

cto

r

Priva

te S

ecto

r

Oth

ers

*

Ge

ne

ral

Den

tal

Pra

cti

tio

ne

rs

To

tal

Pu

blic

Se

cto

r

Priva

te S

ecto

r

Oth

ers

*

Den

tal

Sp

ec

iali

sts

To

tal

Full Registration

300 1071 41 1412 95 215 7 317 1729

Conditional Registration

20 255 22 297 0 0 0 0 297

Temporary Registration

27 0 0 27 7 0 0 7 34

Grand Total

347 1326 63 1736 102 215 7 324 2060

*Not available / Not indicated There were 224 new dentist registrations, of which 48 were local graduates from the National University of Singapore, 169 had basic dental degrees in the Schedule to the Dental Registration Act and 7 were under Temporary Registration

General Dental Practitioners Total; 1736; 84%

Dental Specialists Total; 324; 16%

Registered Dentists (General Dental Practitioners vs Specialists)

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98% of dentists are entered in Division I of the Register of Dentists and 2% are Division II dentists.52% of dentists are male and 48% are female.

Local; 1378; 67%

Overseas; 682; 33%

Registered Dentists(Local-trained vs Overseas-trained)

Local; 48; 21%

Overseas; 176; 79%

Dentists Registered in 2015(Local-trained vs Overseas-trained)

Male; 1064; 52%

Female; 996; 48%

Dentists by Gender

Div I; 2011; 98%

Div II; 49; 2%

Dentists by Division

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83.9% of registered dentists were under Full Registration; 14.4% under Conditional Registration and 1.7% were under Temporary Registration.

74.8% of registered dentists are in private practice against 21.7% who are practising in the public sector. The remaining 3.9% of dentists have not indicated their practice details.

.

Full Registration; 1412; 81%

Conditional Registration; 297;

17%

Temporary Registration; 27;

2%

General Dental Practitioners by

Registration Type

Full Registration; 317; 98%

Conditional Registration; 0; 0%

Temporary Registration; 7; 2%

Dental Specialists by Registration Type

Public Sector; 347; 20%

Private Sector; 1326; 76%

Others; 63; 4%

General Dental Practitioners by

Employment Sector

Public Sector; 102; 32%

Private Sector; 215; 66%

Others; 7; 2%

Dental Specialists by Employment Sector

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15.7% of registered dentists are also on the Register of Specialists, registered in one of the seven recognized dental specialties.

ORAL HEALTH THERAPIST REGISTER

In 2015, 32 Oral Health Therapists (OHT) were registered.

Employment Sector

Part I Dental

Therapist /

Hygienist

Part I Dental

Therapist

Part I Dental

Hygienist

Part II Dental

Therapist /

Hygienist

Part II Dental

Therapist

Part II Dental

Hygienist Total

Private Sector

26 13 0 78 5 22 144

Restructured Institutions

10 1 1 14 0 0 26

Statutory Boards

3 134 0 52 12 1 202

Unknown* 1 7 0 20 0 0 28

Grand Total 40 155 1 164 17 23 400

*Not available / Not indicated

Dental Public Health; 5; 2%

Endodontics; 40; 12%

Oral & Maxillofacial Surgery; 58;

18%

Orthodontics; 96; 30%

Paediatric Dentistry; 21; 6%

Periodontics; 41; 13%

Prosthodontics; 63; 19%

Number of Dental Specialists

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49% of OHTs are registered under Part I of the Register. While allowed to work independently, they have to work within the prescribed scope of dentistry and must work in collaboration with a Division I dentist by referral. For the 51% of OHTs under Part II of the Register, they must work under supervision of registered dentists in Division I of the Register of Dentists in an approved work place and are required to work within the prescribed scope of dentistry.

36% of OHTs are working in the private sector, compared to 57% in the public sector. The remainder have no updated employment or place of practice.

Part I; 196; 49%

Part II; 204; 51%

Oral Health Therapistsby Part

Male; 46; 11%

Female; 354; 89%

Oral Health Therapistsby Gender

Part IDental Therapist / Hygienist; 40; 10%

Part IDental Therapist,

153, 40%

Part IDental Hygienist; 1; 0%

Part IIDental Therapist /

Hygienist; 164; 41%

Part IIDental

Therapist; 17; 4%

Part IIDental Hygienist;

23; 6%

Number of OHT by Registration Type

Private Sector; 144;

36%

Restructured Institutions; 26;

6%

Statutory Boards; 202;

51%

Unknown; 28; 7%

Number of OHT by Employment Sector

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PROFESSIONAL CONDUCT

Complaints Committees are appointed to deliberate on complaints received by the Council. Provisions in the Dental Registration Act require Council to investigate all complaints that are accompanied by a Statutory Declaration. Each Complaints Committee consists of a member of the Council (as Chairman of the Committee), two dentists who are not members of the Council and one layperson from the Complaints Panel. During the year 2015 there were 84 written complaints compared to the previous year of 68. Of the 84 complaints 9 were statutory complaints and were referred to the Complaints Committee for investigation. Treatment-related complaints formed the bulk of complaints. Most of these involved issues of dissatisfaction with treatment outcomes, unethical or unprofessional behaviour, miscommunication and treatment fees. The complaints received in 2015 can be categorised as follows:

Drug allergy due to wrong medication dispensed 1

Wrong tooth treated with RCT 1

Restorations 3

Dentures 3

Orthodontics 2

Extraction 1

Wisdom tooth extraction/oral surgery 4

Implants 1

Periodontics 2

Iaotrogenic injuries 2

Professional conduct/ethics 14

Duty of care/service standard/miscommunication 7

Titles/Displayable Qualifications 3

Fees/overcharging/refunds/claims/compensation 13

CHAS/PG subsidies/Medisave payments 3

Dentist breaching MOH imposed suspension on CPF Medisave accreditation 1

False claims on website 1

False representation on a Cerec training certificate issued 1

Publicity in google searches/advertisements/flyers/publication 4

Infection control practices/cleanliness 5

Clinic using expired dental materials 1

Chair side assistant 1

Request for xrays, report, Accident Claim Doctor’s Statement 2

Work scope/duties of OHTs, conditional dentists, supervisors 6

Teeth whitening by non-dentist 1

Dentist absconding with deposits from dentists wanting to take over practice 1

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FINANCIAL REPORT

Council retained the services of Andes Consulting Pte Ltd as our accounting consultant and Audit Alliance as our auditing consultant for the financial year 2016. The audited financial statements for the period 1 April 2015 to 31 March 2016 are reproduced in the following pages.

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Singapore Dental Council 16 College Road #01-01

College of Medicine Building Singapore 169854

Fax: (65) 6253 3185 Email: enquiries@dentalcouncil.gov.sg

www.sdc.gov.sg