2017-04-17 2017-05-20 To

Social media Analysis report

for

RSA Protest actions

Index:

•Glossary of terms•Project Parameters•Summary•Overview•Actor Analysis•Topic Cloud

•Location Analysis•Influence, impact and loyalty•Account Analysis (By post, repost etc.)•Sentiment Analysis•Device Analysis•Analysis Findings/Conclusion

Actor:Device:Hits:Impact:

Influence:

Location Analysis:

Loyalty:Network:Retweet:Sentiment Analysis:

Similarity:

Term Monitored:

Timeline:Topic Cloud:

Tweets:

Defined as the person/website/blog etc. that posts an article/tweet/Facebook post etc.The physical instrument used to post. i.e. an Iphone etc.This is an actual mention of a keyword on a post. If a term appears in a post it is known as a hit.Can be described as follows: The effect of an activity on the social fabric of the community and well-being of the individualsand families.Can be described as follows: A marketing term that describes an individual's ability to affect other people's thinking in asocial online community. The more influence a person has, the more appeal that individual has to companies or otherindividuals who want to promote an idea or sell a product.The act of analysing an event like a post in terms of where it came from in a geo defined area. i.e. an actor posted a tweetfrom Johannesburg area.Loyalty is based on how many followers an actor has and how they remain as his or her followers. i.e. keep following him.Analysing how actors are interconnected in a network of followers.The act of reposting a tweetSentiment analysis is the process of computationally identifying and categorizing opinions expressed in a piece of text,especially in order to determine whether the writer's attitude towards a particular topic, product, etc., is positive,negative, or neutral.Similarity of posts etc. is determined by how "Similar" the post are in terms of: Location of post, sentiment of post, age,gender and language of the actor etc.These are the actual words that are being used to monitor or search social media. This could be a simple word or a phrase.i.e. #news or "news" or "local news".This is the period for which the terms have been monitored. It has a defined start and end date.A topic cloud is a visual method to show which words or phrases have been used in a post or article. The bigger the word in atopic cloud the more that word has been used in all posts.This is a posting made on the social media website Twitter.

Glossary of Terms:

Project Parameters:

Parameter Name Value

Date Range

Content monitored: (Data set 1)- Cabinet Re-shuffle Data set zuma cabinet

zuma cabinet reshuffle#CabinetReshufflecabinet reshuffle#reshuffle#blackmonday

Data sources monitored Twitter,Tumbler Web PagesNews Articles Wordpress,YoutubeBlogs, Google Plus MagazinesPublic Facebook

2017-05-202017-04-17 To

Content monitored: (Data set 2)- Protest actions

#zumamustfall#antizumamarch#savesa#saunites#standupforyourcountry#marchforchange#savesouthafrica#southafricawillrise#antizumamarches#zumptamustfall#itsyoursouthafrica#zumamustvoetsek

#takebacksa#nationalshutdown#shutdownsa#zumamustgo#zuptasmustfall#peoplesmarch#7april#zumamustfallmarch#zumanotmypresident#southafricamustrise#zumaisnotmypresident

2017-05-202017-04-17

33

Summary:

Period:

Report period: Days

Data Source

tweet

article

webpage

post

blog

comment

video

vk 0,11%

0,13%

4,73%

0,92%

2,11%

13,65%

18,03%

60,32%

89

114

3 998

777

1 781

11 548

15 252

51 018

comment

post

webpage11 548

article15 252

tweet51 018

To

Total Hits : 84 577

Source : Please see below

Hits per day: 2 563

Overview (Timeline)The timeline below shows how posts were done over time for the 33-day period. All data sourceswere relatively balanced excluding tweets. We can see from this data that the public participationwas head and shoulders above news feeds, blogs and articles. Tweets were much higher in volumeover this period. There were small spikes in hits throughout the period with a bigger spike on the27th of April and between the 4th and 5th of May and 10-12th of May. This was due to thefollowing:- Freedom Day and discussions about RSA's false sense of freedom- Discussions around the #secretballot campaign- Discussions on an after party to celebrate the cabinet reshuffle- Discussions of the court case against Jacob Zuma's re-shuffle- Re-instating of Brian MolefeAll interaction plateaued down after this and fell to normal levels during the last couple of days.

2017

April May

1718192021222324252627282930 1 2 3 4 5 6 7 8 9 1011121314151617181920

0K

1K

2K

3K

4K

5K

6K

Number of Records

1 4241 3931 317 1 314

1 686

1 208

1 829

2 308

3

746394

2 250

337 341

1 978

458482

950

71

2 124

5

5 688

1 492

1 7701 799

1 204

1 122

1 0841 946

974 968

893

2 164

833 816746708664

2 355

1 023

524

2 502

826

393 674

525

398449

23

735

Data Sourcearticle

blog

comment

post

tweet

video

vk

webpage

Timeline per Activity Source

Overview (Timeline)

The timeline below shows how posts were done over time with a stacked bar graph tohighlight data sources. Tweets have increased on the 4th of May due to various topics onJacob Zuma as per the previous page. Other than these spikes, data sources seem to bemore balanced.

2017

April May

17 18 19 20 21 22 2324 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 1011 12 13 14 15 16 17 18 19 20

0K

1K

2K

3K

4K

5K

6K

7K

Number of Records

485470

482458549

746432

445

950

555567

435

735

856

453

746826

674

547

524 432

507

804

974 893 746968 833664708816

519 525624 465449

Data Sourcearticle

blog

comment

post

tweet

video

vk

webpage

Timeline per Activity Source

Actor AnalysisOther 31 766

25-34 16 828

35-49 35 920

18-24 4

50-64 59

37,56%

19,90%

42,47%

0,00%

0,07%

Other 75 747

female 5 859

male 2 957

89,57%

6,93%

3,50%

english 72 662

russian 1 097

french 238

dutch 204

indonesian 1 544

95,93%

1,45%

0,31%

0,27%

2,04%

Other

25-34

35-49

18-24

50-64

0%

10%

20%

30%

40%

% of Total Number of Records

Other female male

0%

20%

40%

60%

80%

% of Total Number of Records

english

russian

french

dutch

indonesian

0%

20%

40%

60%

80%

100%

% of Total Number of Records

Topic CloudSubject : Cabinet shuffle and Protest actions

The topic cloud below indicates the most discussed topics with the filters applied to the cabinetre-shuffle and RSA Protest actions.

ZumaYogi Adityanath

World EconomicworkWestern CapeWenger

week

voice

Visit Site

Venugopal

Uttar Pradesh

Understanding

treat Earth

transfer committee

time

Thought FactoryThought

Terhapussupply reasonsstep

Stay updated

South AfricansSouth African

South AfricaSouthsocial media

Singh

sign

secret ballotruling party

ruling Africanrulingrespected finance

reshuffled

reshuffle kabinet

reshuffle cabinet

reshufflerelative strength

reasons

reason

radical economic

provide reasonsprovide

PresidentPresiden Jokowi

Pravin Gordhanpeople

pecat aja

Patnaik

party president

party

Participatory Democracy

Paralysis

pak

Odisha Northern Cape

North Gauteng

Niranjan Pujari

Nelson MandelaNaveen Patnaik

move

MolefeMishra ministers

minister Pravin

ministermenteri gak

Mary Fitzgerald

marching

march

Mantashe

major reshuffleMadhya Pradesh

Lok Sabha

League clubs

LabourKumar

Kongres EkonomiKolom Pencarian

kinerjanya

Key

Kemungkinan Artikel

Kejriwal

Karnataka

junk status

Judul Artikel

Jokowi

Join

Jacob Zuma

IPS officers

IPS officer

intelligence report

India News

High Court

hand

Guptas

Gupta

Gunners drop governmentGordhan

good

Goa

Gigaba

Free Quality

Forward findfinance ministerFall

explain

Eskom

Economic Freedom

Earth treatedDeputy President

deputy Mcebisi

Democratic Alliance

democracy

Delhi cabinet

Decolonised Education

decisions

decision

Cyril Ramaphosa

credit rating

Court order

Cosatu

corruption

CorbynConstitutional Court

civil societyCitizenry

Chief Minister

Caricares

call

cabinet reshuffle

cabinet ministers

cabinet

Buhari

BREAKING

BJP

BJD

bagus langsung

bag

appeal

ANCAhok

African President

African National

Africa add

2017

Topic Cloud

Text

cabinet reshuffle

Zuma

reshuffle

cabinet

President

court

ANC

reasons

President Jacob

DA

people

South

decision

country

Jacob Zuma

SA

find

hand

South Africa

Thought 249

254

262

281

286

307

325

351

488

492

513

574

616

627

704

713

1 072

1 251

2 224

2 833Text

Ahok

Decolonised Education

Forward

Free Quality

Jokowi

Kongres Ekonomi

Presiden Jokowi

South African

add

bag

bagus langsung

cares

kinerjanya

menteri gak

pak

pecat aja

reshuffle

reshuffle kabinet

sign

voice 456

434

551

1 404

362

424

362

362

426

362

410

443

430

514

369

828

410

410

410

656Text

cabinet reshuffle

Zuma

reshuffle

cabinet

ANC

South Africa

2017

Gordhan

Jacob Zuma

President

reasons

SA

court

people

DA

decision

country

provide reasons

Thought Factory

Ramaphosa 1 018

1 029

1 060

1 093

1 114

1 145

1 170

1 216

1 226

1 259

1 723

1 766

1 794

1 880

2 302

3 154

3 678

7 165

9 796

10 100

Word count on analysis:Word count on onlynegative analysis:

Word count on onlypositive analysis:

Topic Analysis

Topics Counts %

politics/government

politics/political system

economy, business and finance/invest..

politics

politics/democracy

politics/diplomacy

economy, business and finance/busine..

crime, law and justice/court

economy, business and finance/energy..

politics/election 5,64%

5,88%

14,48%

5,11%

5,49%

5,49%

9,89%

10,74%

14,74%

22,55%

2 980

3 107

7 653

2 701

2 901

2 900

5 229

5 678

7 794

11 919

politics/political system

politics/government

politics

economy, business andfinance/investments

economy,businessand

economy, business andfinance/business

crime, law and justice/court

The table below represents the topics being discussed at a high level in terms of subject. Thetopic cloud on the previous pages represents the actual words being mentioned the mostwithin the below topics. The topics are based on a general understanding of the contents ofthe posts and grouped as such.

Location AnalysisFor Southern Africa only

The most prominent city in RSA in the protestand Cabinet re-shuffle context isJohannesburg. The following topics arediscussed in this area:- Zuma: Sex scandals surrounding Zuma and hiscabinet and the general perception of him.- Cabinet: Discussions on rising costs in thecabinet due to the re-shuffle.- Cabinet re-shuffle. A cabinet reshufflereflecting Zuma's betrayal of his oath of office.The ball is in the ANCs court. Act & survive orfail & fade.2019 awaits

South Africa Johannesburg

Cape Town

Pretoria

Durban

Port Elizabeth

Bloemfontein

Vereeniging

Pietermaritzburg

East London

Nelspruit 78

121

186

110

358

477

1 458

2 357

4 466

8 332

South Africa

Johann.. CapeTown

Pretoria Durban PortElizabeth

Bloemf..Vereeni..Pieterm.. EastLondon

Nelspruit

0K

2K

4K

6K

8K

Number of Records

8 332

4 466

2 357

1 458

477 358110 186 121 78

Location AnalysisWorld Wide

1 32 806

Number of Records

South Africa

United States

India

United Kingdom

Indonesia

Nigeria

Australia

New Zealand

Zimbabwe

France

Malaysia

Sri Lanka

Canada

Kenya

Netherlands

Bosnia and Herz.

Ireland

Russia

China

Italy 119

132

149

164

192

235

236

240

244

321

391

420

464

1 041

1 139

1 168

2 867

3 414

3 733

30 765

The map below indicates that social media postings on this topic is present throughout the world.The majority of these post do originate from South Africa but are echoed throughout the world.

Country count

Top 10 Most Influential Role playersRSA Protest actions. Our_DA is the most prominent role player for this period with EFFSouthAfricain second place. All the top 10 role players were active via Twitter. Noteworthy is that the top 2 arepolitical parties and opposition to the ANC. Most of the top 10 are news related posts with somemajor individuals also making this top 10 list. The top 10 has remained relatively stable from theprevious report with the EFF climbing up one spot and Barry Roux dropping of the top 10. eNCA has the biggest following with over 1.2 Million followers. Combined the top 10 role players have over 3 million followers.

Account Name Followers Influence Mentions NegativePositive

Source

twitter

Our_DA 317 053 4 001 706 14 1

EFFSouthAfrica 239 619 3 939 229 2 0

ewnreporter 437 550 2 958 91 5 0

eNCA 1 241 101 2 667 189 13 0

BantuHolomisa 196 855 2 411 94 6 1

jonesmzizi 947 1 958 1 0 0

POWER987News 65 497 2 073 18 31 1

MbuyiseniNdlozi 247 555 1 818 22 2 2

ThulasSims 53 015 1 767 40 1 0

_SaveSA 15 635 3 187 526 35 13

1

1

1

1

1

1

1

1

1

1

Top 10 Most Impactful PostsThe below table represents the top 10 most impactful posts. The main topic of these 10 mostimpactful posts are noted below. Social media is used to spread important topics far and wide in asmall amount of time. In this context, it was used with great success to get a message out quicklyand to unite people. Our_DA is this week featuring as prominent and two individuals are alsomaking a big play with impactful posts. They are Dali Mpofu and Bantu Holomisa. The following topics are mainlined:- Quality decolonised education- Winning the court case to have Jacob Zuma provide the records and reason for his CabinetReshuffle.- #Zumamustfall

Impact Rank Account Name Account Url Score Impressions References

1 SOMEXlCAN http://www.twitter.com/SOMEXlCAN 100

2 AdvDali_Mpofu http://www.twitter.com/AdvDali_Mpofu 81

3 Our_DA http://www.twitter.com/Our_DA 80

4 RaisinaSeries http://www.twitter.com/RaisinaSeries 64

5 Derek_Hanekom http://www.twitter.com/Derek_Hanekom 63

6 NaeemHoosain http://www.twitter.com/NaeemHoosain 62

7 mthombothi http://www.twitter.com/mthombothi 59

8 BantuHolomisa http://www.twitter.com/BantuHolomisa 58

9 Raees_Noorbhaihttp://www.twitter.com/Raees_Noorbhai 57

10 JustBlackNova http://www.twitter.com/JustBlackNova 56

7266 698 717

4092 035 664

4211 129 251

238587 747

207936 597

211591 202

182617 078

196329 660

187314 800

182285 661

Top 10 most impactful Posts

Account analysis by PostsThe website egrejeen is a prevalent account in the community. This site posted over1000 posts on social media and can be used as a role player to effect change. Most ofthe posts are considered of a neutral sentiment. This could be used to get the rightmessage out to public.

camaripop, ThoughtFactoryQ and fabfol1 is the major twitter accounts in play in thetop 20. They have all been role players in the previous period as well and continue tovoice their opinions around this topic for this reporting period. None of these accountshave massive follower counts and does not have that much of an effect on public.

Name gender..age.. Source Posts RepostsNegative Neutral Positive

egrejeen 35-49wordpress

contactassambulletin male 35-49wordpress

camaripop 35-49twitter

ThoughtFactoryQ male 35-49twitter

fabfol1 25-34twitter

ibuin.com 35-49wordpress

India.com 35-49news

ifeanyiudeh 35-49wordpress

merejamedia 35-49wordpress

Marioo Silver 35-49wordpress

ALETTAHA 25-34twitter

Tumi Ntsoko 35-49news

Metro Tell.co.za 35-49news

SowterTracy female 35-49twitter

ankursiddha 35-49wordpress

161 01914501 180

09657101 036

06331923825

078682794

01510277497

24212100368

135790367

5300360341

023500235

0189330222

1012755185219

119270200

9010600196

312428646195

019000190

Account analysis by Negative Sentiment

The below table indicates the top 20 role players when it comes to posting negative comments onthe topic.

For the previous reporting period, only twitter accounts were prominent in the top 10. For thisperiod, we have more WordPress sites playing a role as well. The top accounts are those ofcamaripop and egrejeen.There are twitter accounts of big news agencies present in the top 10 in the following:- HeraldPE The top 20 negative accounts for this period have a very small following from public and did nothave that much of an effect on this topic.

Name Age_..Timezone_..Source Followe..Negative Neutral Positive Posts Reposts

camaripop 35-49 twitter

egrejeen 35-49 wordpress

ValHolland12 35-49 twitter

contactassambulletin 35-49 wordpress

ALETTAHA 25-34 twitter

BrendasLunch 25-34 twitter

HeraldPE Pretoria twitter

ifeanyiudeh 35-49 wordpress

infofinancialstacknet 35-49 wordpress

_SaveSA 35-49 Pacific Tim..twitter

lootgous 25-34 Pretoria twitter

1642again 35-49 disqus

ZumaMustFallZA 25-34 twitter

Marioo Silver 35-49 wordpress

sinudeityx 35-49 disqus

382506331921 920

01 180161 019145

171251487633

01 036096571

18521910127553 825

1540054471

138911394829 887

0341530036

0360036

1 28313813663515 635

4192344351 839

07863634

20116768343 649

0222018933

05521833

Topics mentioned with Negative Sentiment

Zuma misses

Zuma lying

Zuma files

Zuma cabinet

Zuma

writing

work

week

Water Minister

Water management

wanted

wall

VOS

victim

urgent application

ur brainsTshwane

totally removed

time

Thought

thing

surprising

support

supply reasonssued

stupidstate

Sq

South Africans

South Africa

South

Sickness Worsens

set

secret ballot

scam tomorrow

Saturday removed sack ministers

SA

roof

Roll

review

resign

reshuffled cabinet

reshuffled

Reshuffle Ministerial

reshuffle

relied

records

record

reasons

reasoned criticism

reason

Read

rand

Ramaphosa

publicly apologized

provide recordprovide reasons

presidential cabinet

President Zuma

President JacobPresident

Pres

poor

Political Affairs

PityanaPIERRE DE

peoplepaid

orders Zuma

ordered President

Northern Cape

North Gauteng

Nelson Mandela

month

money

Mishra

Ministers

metros

Meeting

Mbete

matter

massive exposeMary Fitzgeraldmarchesmarch forever

march 8am

march

Mantashe

Manish Sisodiaman

major reshuffle

lost longer

list

liberal DAlaw

Kumar Vishwas

Kapil Mishra

Kailash Gahlot junk statusjudgments

judgment

judge

Johannesburg

Jesus

Jacob Zuma

intelligence report

indication

India NewsHigh Court

held

Heads hard

happened

hand

Gwede

Guptas

Gupta

government

GordhanGigaba

General Election

funerals

forcedfired

findfact

explain cabinet

explain

Ekurhuleni economy

early

documents

Dispatches

discuss South

Directs Osinbajo

difficult

Delhi governmentdecision

deadline

days

Day Rally

DA

criticises

courtsCourt Orderscourt ordered

court order

court

country

Cosatu

corruption charges

corruption

corrupt

coordinator

converge

consultation

Constitutional Court

compel Zuma

Coligny bail

citizens

charge

chairman postCape Town

Cancels FEC

cabinet reshufflecabinet

Buhari

BREAKING

Boris Johnson

blind

believes

Bayassetapplication

appeal

apologiseANC

allies warn

alleged scam

African National

African Left

African court

Acting President

AAP leaders

2017

2015 relieved

Text

cabinet reshuffle

Zuma

reshuffle

cabinet

President

court

ANC

reasons

President Jacob

DA

people

South

decision

country

Jacob Zuma

SA

find

hand

South Africa

Thought 249

254

262

281

286

307

325

351

488

492

513

574

616

627

704

713

1 072

1 251

2 224

2 833

The top negative comments revolve around the following:- Zuma: Public perception is at an all-time low for the current president of RSA. A lot of mention ismade of his alleged rape court case and how his cabinet is flawed by similar individuals.- Cabinet reshuffle: This has caused major reaction in the country and affected economy in a verynegative way. Mention is made of how much this is costing the taxpayer.- Country: This topic is used in messages of unity to unite the country against corruption and "badleadership"

Account analysis by Positive Sentiment

The below table indicates the top 20 role players when it comes to posting positive comments onthe topic. Most of these top role players are news agencies using WordPress and News websites. There are no twitter accounts in the top 20 list for this period.

Name Age_Actor Source Negative Neutral Positive Posts Reposts

ibuin.com 35-49 wordpress

Harian Medan Bisnis news

Gueelo 35-49 wordpress

Metro Tell.co.za 35-49 news

Skanna.com 35-49 news

kawinmudas wordpress

sporttainmentblog wordpress

sewadah 35-49 wordpress

#SaveSA #NMB #Zumam..35-49 instagram

Okezone.com 50-64 news

Inilah.com 35-49 news

Adib M Asfar news

Tribunnews.com 35-49 news

allmaskecap 35-49 wordpress

RM Online news

Tempo.co 35-49 news

trywahyudhi 35-49 wordpress

ijonkmuhammad wordpress

metodelpp wordpress

0,0368,0242,0121,00,0

0,0126,0124,00,00,0

0,0117,0107,00,05,0

0,0196,090,0106,00,0

0,088,088,00,00,0

0,078,074,00,03,0

0,071,066,00,03,0

0,054,054,00,00,0

0,055,052,00,00,0

0,052,052,00,00,0

0,048,048,00,00,0

0,046,046,00,00,0

0,045,045,00,00,0

0,038,038,00,00,0

0,037,037,00,00,0

0,043,037,04,02,0

0,032,032,00,00,0

0,030,030,00,00,0

0,028,028,00,00,0

Topics mentioned with Positive Sentiment

Text

reshuffle

Jokowi

Ahok

reshuffle kabinet

voice

add

sign

South African

cares

pak

Decolonised Education

Forward

Free Quality

bag

Kongres Ekonomi

bagus langsung

kinerjanya

menteri gak

pecat aja

menteri 355

362

362

362

362

369

410

410

410

410

424

426

430

434

443

456

551

656

828

1 404

Zuma

wil

Widodo menyinggung

weather data

Weather Company

weather

wacana Ahok

voice

ujar Wiranto

ujar Jokowi

Twitter kemarin

trending topic

Trending Terbaru

trademarks

Tolerate Corruption

Tired

Time

Thursday

Tersedia

Terhapus

target

Step

steadfast MLAs

South African

South Africa

soal perombakan

Silahkan Cari

sign

sesuai target

SC Fighters

Satriotelah memprediksi

Rights Reserved

respective owners

Resiliency Communications

resiliency

reshuflle kabinet

reshuffle kabinetreshuffle

reduce cost

Purnama alias

publishers

pressure

President Jacob

Presiden JokowiPresiden Joko

Presiden

PR Newswire

PPP terancam

PPP mendukung Pilkada DKIperombakan kabinet

people

Pencarian Artikel

pecat aja

pak

opportunities

ongoing incident

numerous number

numbers underscore

news establishments

news

nama Ahok

Nama  Ahok

move

Monday

Mismanagement

minute

menyinggung soal

menyelamatkan mantan

menteri gak

menteri

menjadi trending

menginginkan dua

mengatakan janji

mencapai target

mencalonkan gubernur

memenuhi target

membuat Ahok

melakukan reshuffle

melakukan perombakan

love

logos

lengkap Basuki

Last update

largest private

KPK Periksa

Kongres EkonomiKolom Pencariankinerjanya

kinerja menteri

Kemungkinan Artikel

kata Jokowi

kata HendriKabinet Kerja

kabinet

kabar perombakan

juta sertifikatnya

juta sertifikat

Jusuf Kalla

Judul Artikel

Jokowi Singgung

Jokowi

Joko Widodo

Join

jam

Jaksa AgungJaksa

Jakarta Basuki

Jakarta 2017

jadi menteri

isu reshuffle

isu perombakan

innovative technology

Hyperlocal weather

Hotel Sahid

Hendri

hak Presiden

hak prerogatif

Gubernur DKI

graduation

graduate

good

Global Technology

global scale

general public

Gagal terpilih

Freq

Free QualityForward

events inflictedevaluasi menteriEMBEDDED VIDEO

Ekonomi Umat

Efek Pencetak

education fashionable

Dua isu

DKI Jakarta

DKI

diwacanakan memegang

Disaster Recoverydirection

Delhi cabinet

Decolonised Education

day

Database

country

copyrights

constantly distributing

computational sciences

complete voice

Complaints

collective conversation

collective conv

Cari

cares

calon menteri

Cabinet Reshuffle

business solutions

Bonginkosi Khanyileblood

blogs

bidang tanahBerita Viral

BERITA TERKINI

Berita Cepat

Basuki Tjahaja

Baru Artikel

bagus langsung bag

Artikel

April 2017

Apr 2017

AniesANC

Allan Nairn

Al HikamussalafiyahAhok

add

acara Kongres

2017 Efek

2017

15 jam

13 jam

The top positive comments revolve around the following:- reshuffle. This is mentioned in a positive sentiment since this will force ANC members andministers to vote against Jacob Zuma in a vote of no confidence.- Zuma: This is mentioned in a positive view due to the fact the people are uniting against Mr Zuma.

Sentiment analysis

The overall sentiment of the public is more of a neutral nature when posting on the subject.

Positive sentiment has made huge gains against negative sentiment for this period. It has move toalmost 50% that of negative sentiment compared to only 20% in the previous period of reporting.

negative

neutral

No Value

positive

neutral 53 632

negative 16 403

No Value 7 596

positive 6 871

63,47%

19,41%

8,99%

8,13%

sentiment count %

Device analysisThe below visualization highlights the devices being used to post on the topics. Thebigger the bubble the more it is used.

1 556

698

726

646

746

1 390

791

1 720

1 899

7 579Twitter Web Client

10 326Twitter for iPhone

20 019Twitter for Android

Twitter for Android

Twitter for iPhone

Twitter Web Client

Hootsuite

TweetDeck

Mobile Web (M2)

Twitter for iPad

Twitter for BlackBerry®

Twitter for Windows Phone

Twitter for BlackBerry

IFTTT

Facebook

Tweet Old Post

#SABCNews Hashtag

Buffer

Trends over time

Date

2017

April May

20 20

0K

10K

20K

Hits

Date

2017

April May

20 20

0K

20K

40K

Hits

GenderFemale

Male

Date

April May

20 20

0K

50K

100K

150K

Hits

Age Group18-24

25-34

35-49

50-64

Total hits over time period

Gender over time period

Age groups over time period

Trends over time continue..

Date

2017

April May

20 20

0K

200K

400K

Hits

SourceArticle

Blog

Comments

Post

Twitter

Webpage

Source over time period

Date

2017

April May

20 20

0K

100K

200K

Hits

DeviceTwitter for Android

Twitter for iPhone

Twitter Web Client

Device used over time period

Trends over time continue..

Date

2017

April May

20 20

0K

50K

100K

Hits

CityBloemfontein

Capetown

Durban

Johannesburg

Pietermaritzburg

Port Elizabeth

Pretoria

Vereeniging

Cities over time period

Date

2017

April May

20 20

0,0

0,2

0,4

0,6

Hits

Sentimentnegative

neutral

positive

Sentiment over time period

Findings/Conclusion

Summary of findings:

The Cabinet re-shuffle and subsequent downgrade of the country’s economy has led to a huge number of public tweets on the topics. Thislead to country wide protests which was reported on far and wide via tweets. Twitter was used as the main medium to spread the word onthe public protests and to spread the images of the protests country wide.

This is the second report in a series on this topic. For the duration of the monitoring period there were over 84 000 hits on this topic. Morethan 60% of these hits came from Twitter accounts as opposed to 90% from the previous reporting period.

There are regular spikes of twitter data throughout the period but noticeably on 27th of April, between 4-5th May and between 10-12th ofMay:·         Thursday 27 April: This was Freedom Day in RSA and a lot of discussions took place around how South Africans are not free. We arelocked up behind our secure walls and fences and celebrate our "freedom" behind 6 foot walls. People are only truly free if they have a sayin the direction of the country without fear of retaliation and intimidation from others.·         Sunday 4 May: The peak of hits on this day was all around the court order and if the court will set aside the cabinet reshuffle. Therewere a lot of talks around why we reached junk status and how Jacob Zuma just does what he wants and is not accountable for his actions.

On the actor analysis side figures are still skewed towards females but not as much as in the previous period.

Female participation is now only double that of males as opposed to 9 times from the previous period.

From an age group perspective, 1/3 of the hits were coming from the 25-34-year-old group in the previous report. For this reporting period,however, this has changed to the majority (42%) coming from the older 35-49-year-old group. This group represents the parental groupand more mature working class that shows an interest in their retirement and future in this country. In the previous period the youth wasmore interested in contributing to the topic but has now shown less of an interest than the older group.

Johannesburg is by far the most prominent role player in this context with most of the hits (27%) coming from this area. Cape Town followsin second place with just over 14%.

Findings/Conclusion continue..

Topic discussions are centred around 2-3 main topics:·         Zuma: The public consensus is that Mr Zuma is a corrupt leader who needs to step down. A lot of mention is made in this reportingperiod of his alleged rape case and how he defies all laws and calls for him to step down.·         Cabinet re-shuffle: A lot of mentions are on this topic specifically. There is a lot of concern from the public that someone can makedecisions that impact an entire country so negatively and still not see that this is not the right decision. The South African public areextremely irate on this topic. Mention is made of the financial impact this is having on the country and how taxpayers are paying for hisarrogance and defiance of law.

When it comes to influential people or groups, 2 major political parties have rallied to voice their concerns. The DA and EFF have been majorplayers in this context uniting against the decisions of a re-shuffle and collectively standing up against "corruption".  This has remainedthe same over both reporting periods and both these political parties are using this platform and context to rally for support for futureelections.

Noteworthy on the number of hits and participation, is that the average hits are down considerably from the previous period from around23k per day to only 10% of that to 2.5K per day. The interest in the topic has died down or slowed down a lot and people are going on withtheir lives as usual.

Average hits over the period for review as just over 2 500 hits per day. Overall sentiment is neutral with the second majority beingextremely negative on Mr Zuma. There is a major shift towards some positivity based on the past period and marches that united SouthAfricans. Angus Buchan brought about a big shift of positivity in people and united all together in a massive prayer meeting attended bymore than 1 Million people.

One of the most negative topics was around Jacob Zuma's style of leadership and ethics. The public consensus is that he is a "corruptleader" that has re ached the end of his reign and that the time is now for him to step down as the leader of the ANC and president of thecountry.

The EFF and DA play a major role in posts and take up the top 2 spots in the influential posters and impactful posts. This is a major topic ofinterest to political parties and opposition to Jacob Zuma.

Findings/Conclusion continue..

Most impactful posts were around the court application to force Jacob Zuma to disclose the record of decision for his cabinet reshuffle andhis subsequent appeal and defiance of the requests.

The top 10 most impactful posts had a combined impression (Opened tweets) of just over 20 million. On average, each of the top 10impactful posts were opened by 900 000 people. This is an extremely powerful reach and impact on public. This is down from the previousperiod of over 2.5 million.

South Africa has united as a country in the protest actions. This was however also reflected in the rest of the world with numerous postscoming from various other countries in the world. The news and images of these protests and words of the actors were spread across theglobe in less than 24 hours.

Some notable timelines in discussions from the DA were:·         DA Files papers to force Mr. Zuma to disclose Cabinet reshuffle records of decision·         Judge rules that Mr. Zuma must supply reasons behind his cabinet reshuffle·         Jacob Zuma misses the deadline to supply reasons and papers for his cabinet re-shuffle·         Jacob Zuma files appeal to delay revealing his cabinet re-shuffle record of decision

Some other notable mentions were:·         Guptas grabbed Optimum coal holdings from resources giant Glencore. When the time came to pay and they could not come up withthe money "Eskom lent a helping hand"·         Major trends in discussions on Angus Buchan and his prayer meeting. The public rallied behind this opportunity to unite and pray forthe future of the country. People of all ages, races, genders and political backgrounds rallied to this meeting to pray for a better future.·         Motion of no confidence in Jacob Zuma should be done through a secret ballot. This is a major move to assist people to vote against MrZuma and to cast aside fears of retaliation from the ANC.

Findings/Conclusion continue..

The following headline deserves a last mention:

From News24:·         Boos for Zuma, Mbete and Duarte and cheers for Ramaphosa at Cosatu May Day rallies·         The divisions in the tripartite alliance over the ANC's succession battle played out at Cosatu's nationwide May Day rallies withPresident Jacob Zuma and his "allies" booed while his deputy Cyril Ramaphosa was cheered and welcomed.·         Ramaphosa was once again endorsed as the preferred candidate to take over from Zuma.·         Zuma, African National Congress national chairperson Baleka Mbete and deputy-general secretary Jessie Duarte faced a torrid time infront of the labour federation members.·         Zuma faced the worst embarrassment since ascending to ANC presidency in 2007 when unrelenting Cosatu members heckled andchanted anti-Zuma songs in his presence.·         This forced the federation to prematurely end its main Worker's Day celebrations in Bloemfontein. In an unprecedented move allspeeches were cancelled and the event abandoned.

It seems that Mr Zuma will no longer be allowed to merely trample over public and this country without facing some consequences.