Situated Computing Giorgio De Michelis. Why at EUSSET? EUSSET is a networked organizational forum dedicated to the development of technological tools

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Situated ComputingSituated Computing

Giorgio De MichelisGiorgio De Michelis



Why at EUSSET?Why at EUSSET?

EUSSET is a networked organizational EUSSET is a networked organizational forum dedicated to the development of forum dedicated to the development of technological tools and infrastructures that technological tools and infrastructures that incorporate a human-centred design incorporate a human-centred design perspective.perspective.

A new type of tools?A new type of tools?



I don’t think soI don’t think so There are good reasons for thinking that we There are good reasons for thinking that we

are at a turning point in ICTare at a turning point in ICT

The way ICT are used has changedThe way ICT are used has changed

Human-centred design may offer a Human-centred design may offer a perspective for the re-design of existing ICT perspective for the re-design of existing ICT applications as well as for designing new applications as well as for designing new onesones



ICT based systemsICT based systems

InformationInformation

Functions and featuresFunctions and features

TasksTasks



Personal ComputingPersonal Computing

SuitesSuites

CommunicationCommunication

WebWeb



ERP SystemsERP Systems

integrate internal and external integrate internal and external management informationmanagement information finance/accounting, finance/accounting, manufacturing, manufacturing, sales and service, sales and service, customer relationship managementcustomer relationship management ……



The individual userThe individual user

She has in her system a companion in all She has in her system a companion in all the moments of her life the moments of her life Information, but mainly knowledgeInformation, but mainly knowledge Functions and features but mainly Functions and features but mainly

connections and filtersconnections and filters Tasks, but mainly situations, breakdowns and Tasks, but mainly situations, breakdowns and

serendipityserendipity



The organizationThe organization

It has, through its system, a sharable It has, through its system, a sharable view on its performances and its view on its performances and its environmentenvironment Information, but mainly knowledge of its Information, but mainly knowledge of its

possibilitiespossibilitiesFunctions and features, but mainly Functions and features, but mainly

business intelligencebusiness intelligenceTasks, but mainly commitments and Tasks, but mainly commitments and

responsibilityresponsibility



A new generation of systemsA new generation of systems

Systems are becoming always more Systems are becoming always more complicated, rigid and ineffectivecomplicated, rigid and ineffective

Innovations are creating new problems Innovations are creating new problems rather than solving existing onesrather than solving existing ones

Without a change of paradigm, systems Without a change of paradigm, systems will not become able to do what their users will not become able to do what their users want and needwant and need



SituatednessSituatedness

In the eighties a new paradigm has In the eighties a new paradigm has emerged ( in CSCW, Interaction Design, emerged ( in CSCW, Interaction Design, …) that radically modifies our view on …) that radically modifies our view on practice, experience and organizations.practice, experience and organizations.

It has several names and nuances: It has several names and nuances: situated action, language-action situated action, language-action perspective, embodied action, …perspective, embodied action, …



Situated ComputingSituated Computing

It has been already proposed at the It has been already proposed at the turning of century. e.g.: Beaudouin-Lafon turning of century. e.g.: Beaudouin-Lafon and Mackay 2000:and Mackay 2000:

““The term situated computing describes socio-technical systems in which situations of use and context play a central role in the use of computers.”



A call for action for EUSSETA call for action for EUSSET

I am proposing Situated Computing to I am proposing Situated Computing to EUSSET, now, with a broader scope: EUSSET, now, with a broader scope: evaluating, discussing, re-designing all evaluating, discussing, re-designing all ICT applications; inventing new ones.ICT applications; inventing new ones.

Technologies like Cloud Computing and Technologies like Cloud Computing and Mash-up grant for feasibilityMash-up grant for feasibility



Two ongoing projectsTwo ongoing projects

Itsme, a new Linux-based Front-End for Itsme, a new Linux-based Front-End for workstations, creating for each story of its workstations, creating for each story of its user a venue, where she finds all what is user a venue, where she finds all what is relevant in that storyrelevant in that story

Itsociety, an open social service platform, Itsociety, an open social service platform, where the user can manage the offered where the user can manage the offered service within the story where it uses it. service within the story where it uses it.



Situated Computing ManifestoSituated Computing Manifesto

Proposing it to EC for next ICT Research Proposing it to EC for next ICT Research ProgramProgram

Proposing it to NSFProposing it to NSF Proposing it to the companies of the ICT Proposing it to the companies of the ICT

sectorsector Opening a discussionOpening a discussion Making projects in this perspectiveMaking projects in this perspective



Thank you for your attentionThank you for your attention

[email protected]@disco.unimib.it

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Situated Computing Giorgio De Michelis. Why at EUSSET? EUSSET is a networked organizational forum dedicated to the development of technological tools