Sixt International Damage Catalogue

Sixt International

Damage Catalogue

This Damage Catalogue has been developed by TÜV SÜD Auto Plus GmbH, the

German Vehicle Inspection Authority, in order to define harmonized, transparent and

fair evaluation criteria for vehicle return appraisals. This Catalogue should serve as

a qualified evaluation guideline for international lessees, dealers and experts.

Table of Contents Page

Preface 4

Criteria of Evaluation 5-6

Body 7-8

Paint 9-10

Bumper and Fenders 11-12

Glass and Lights 13-14

Windscreen 15-17

Tires 16-17

Rims and Hubcaps 20-21

Interieur and Seats 22-23

Damages of Accessories 24-25

Technic 26-27

Miscellaneous 28

Table of

Contents

Preface

General

When returning your vehicle please considerall documents and accessories that youreceived at vehicle hand-over, such as:

• Vehicle documents• Registration number• Service Booklet of manufacturer• Accessories such as multimedia,

netting, instruction manuals, etc.• Storage devices such as CD‘s, DVD‘s,

SD-Cards, USB device for navigation• Original rims and tires, inner rim of road

wheel• All vehicle keys incl. emergency key• Fuel cards (if available)

Missing accessories will cause costs that willbe invoiced. In case you hand in later missingaccessories we might charge you possibledamages nevertheless.

Within the following pages you will findexamples for acceptable and non-acceptable damages. Based on thoseexamples you are able to forecast more orless your vehicle‘s evaluation at return.

In case non-acceptable damages have beenassessed we will inform you with writtennotification about type and amount ofdamage.

If you do not agree with our damageappraisal we will try our utmost to find acommon solution.

Your Sixt leasing Team

The vehicle‘s condition will be assessed throughan independent expert. He differs in usual wearand tear (acceptable damages) and damageswhose costs shall be borne by the lessee (notacceptable damages).

Acceptable DamagesThose damages are caused from a normalusage of the vehicle and do not influence thegeneral appearance of the vehicle negatively.Acceptable damages won‘t be invoiced.

Non-acceptable DamagesDamages caused by accident or violation arenot assigned to a normal usage and thus will beinvoiced. Thereby we differ in damages that willbe invoiced 100% and damages that will beinvoiced proportionately according to theirduration, mileage and usage.

Which Criteria do count at vehicle‘s evaluation?

Accident damages are caused throughaccidents, improper repairs, missing parts andthat affect operational- and road safety.Violation damages do impair appearance andfunctional state of the vehicle. Not acceptabledamages reduce the re-selling price of avehicle.

The mentioned differen-tiation in acceptable andnon-acceptable damagesbase on the experience ofexperts of TÜV Süd AutoPlus GmbH.

Criteria of

Evaluation

Criteria of

Evaluation

A*= proportional according to duration & mileage //²= if „Smart Repair“ e.g. cold pressing 100%

Area of

EvaluationAcceptable Not Acceptable Portion

Body

(page 7-8)

• Small dents that did not damage the paint• Not deeper than 1 mm and not bigger than a 1 € coin (max. 20 mm)• Max. 3 dents per component• Appropriate and professional maintenance

• Dents that cause damage on paint• Dents that are deeper than 1 mm • Diameter bigger than 1 € coin (> 20 mm)• More than 3 dents per component• Not appropriate and professional maintenance• All kinds of Accident Damages & Damages caused through hail

A*²

A*²

A*²

A*²

100%

100%

Paint

(page 9-10)

• Damages caused through environmental impact that can be removed through polishing• Small stone chippings, max. 5 per 10 cm² (in particular on the engine hood) and/ or not bigger than 2 mm• Wash system marks, smears or other dull parts that could be removed through polishing• Impacts of de-icing salt (e.g. corrosion) on wheel cut-outs and engine compartment• Small scratches on the paint surface (e.g. on door edges)

• Damages caused through environmental impact that can‘t be removed through polishing• Dense concentration of stone chippings (more than 5 stone per 10 cm²) and/ or bigger than 2 mm• Rusted and corroded stone impacts• Paint damages that could not be removed through polishing• De-stickering and remaining parts of stickers or logos• Not appropriate nor professional paint-over (e.g. paint over dust, paint lugs, smears or different shades of paint)

A*

A*

A*

A*

100%

100%

Bumper and Fender

(page 11-12)

• Small paint abrasion or scratches that could be removed through polishing

• Small stone impacts and small scratches that are not visible and adequate to duration and mileage

• Small stone impacts, max. five per 10 x 10 cm (in particular on the engine hood) and/ or not bigger than 2

mm

Damages that require

replacing,

maintaining

painting.

Dense concentration of stone impacts (more than 5 stone impacts per 10 x 10 cm) and/ or bigger than 2 mm

100%

100%

A*

A*

Glass and Lights

(page 13-17)

Small stone chippings on the surface that are not immediately visible and that do not affect road safety

Windscreens that were maintained according to the local Road Traffic Permit Act (in case of visible defects caused

through maintenance, value reduction will apply)

• Damages that affect road safety

• Breaks and cracks in glass

• Chipped glass components

• Not appropriate nor professional maintenance/ repair of e.g. air locks, soiling of maintained part, not filled in cracks,

warping, chipped parts or breaks

• Scratches

• Leaking and/ or broken lights (such as headlights, rear lights, etc.)

100%

100%

100%

100%

100%

100%

Tires

(page 18-19)

Tread depth ( measured from main rolling area) min. 2 mm with summer tires or min. 4 mm with winter tires or all-

season tires

Small abrasion marks on tire sidewalls

• Tread depth ( measured from main rolling area)

less than 2 mm with summer tires

less than 4 mm with winter tires or all-season tires

• Unilaterally worn tires or tires damaged through external impacts, brake plates

• Missing parts

• Damages that endanger road safety (cracks, porosity, foreign objects in tire, etc.)

A*

A*

100%

100%

100%

Rims and Hubcaps

(page 20-21)

• Symptoms of corrosion (e.g. through de-icing salt)

• Small scratches and abrasions on rim flange with max. 20 mm and 1 mm depth

• Cracks, deformation or breaks

• Abrasions that are bigger than 20 mm and larger than 1 mm depth with a visible material abrasion

• Corrosion damages that are bigger than 20 mm

100%

100%

100%

Interior and Seats

(page 22-23)

• Fading color

• Slight and even discoloration caused through normal usage and wear

• Normal wear of floor cover according to duration and mileage

• Easy removable stains

• Heavy soiling or discoloration

• Holes, cracks, cuts and general damage of any kind

• Soiling that can‘t be removed at all or soiling that is very difficult to remove

• Unpleasant smell of any kind (e.g. through smoking, animal keeping or mold)

• Missing parts

100%

100%

100%

100%

100%

Technical Damages

through Accessories

and Miscellaneous

(page 24-28)

• Normal wear and tear according to duration and mileage • Leaking oil within engine, transmission or differential area

• Not appropriate wear and tear at vehicle’s mechanical system ( motor, axis, steering and breaks)

• Changes that can‘t be changed back to their original condition

• Deadlines (main inspections, emission control) that were not carried out in due time

• Missing parts

100%

100%

100%

100%

100%

Body

Acceptable Damages

• Small dents that did not damage the paint

• Not deeper than 1 mm and not bigger than a 1 € coin (max. 20 mm)

• Max. 3 dents per component

• Appropriate and professional maintenance

Non-acceptable Damages

• Dents that cause damage on paint

• Dents that are deeper than 1 mm and bigger than 1 € coin (> 20 mm)

• More than 3 dents per component

• Inappropriate and/or unprofessional maintenance

• All kinds of Accident Damages

• Damages caused through hail

Paint

Acceptable Damages

• Damages caused through environmental impact that can be removed through polishing

• Small stone impacts, max. 5 per 10 x 10 cm (in particular on the engine hood) and/ or not bigger than 2 mm

• Wash system marks, smears or other dull parts that could be removed through polishing

• Impacts of de-icing salt (e.g. corrosion) on wheel cut-outs and engine compartment

• Small scratches on the paint surface (e.g. on door edges)


• Damages caused through environmental impact that can‘t be removed through polishing

• Dense concentration of stone chippings (more than 5 stone impacts per 10 x 10 cm) and/ or bigger than 2 mm

• Rusted and corroded stone chippings

• Paint damages that could not be removed through polishing

• Remaining parts of stickers or logos

• Inappropriate or unprofessional paint-over (e.g. paint over dust, paint lugs, smears or different shades of paint)

Bumper and

Fender

Acceptable Damages

• Small paint abrasion or scratches that can be removed through polishing

• Small stone chippings and small scratches that are not visible and adequate to duration and mileage

• Small stone chippings, max. five per 10 x 10 cm (in particular on the engine hood) and/ or not bigger than 2 mm


• Damages that require replacing, maintaining or painting. For example: cracks, scratches, paint peelings, pressure marks, compressions and deformations as well as inappropriate and/or unprofessional executed maintenance

• Dense concentration of stone impacts (more than 5 stone impacts per 10 x 10 cm) and/ or bigger than 2 mm

Glass and Lights

Acceptable Damages

• Small stone chippings on the surface that are not immediately visible and that do not affect road safety

• Windscreens that were maintained according to the local Road Traffic Permit Act (in case of visible defects caused through maintenance, value reduction will apply)


• Damages that affect road safety

• Breaks and cracks in glass

• Chipped glass components

• Inappropriate and/or unprofessional maintenance/repair of e.g. air locks, soiling of maintained part, not filled in cracks, warping, chipped parts or breaks

• Scratches

• Leaking and/or broken lights (such as headlights, rear lights, etc.)

Conditions for repairing laminated glass windscreens

Windscreens may be repaired only if:

• damages are on the outer surface. Thereby the inner surface or plastic foils may not be damaged.

• repair takes place as quickly as possible. Neither liquids nor dirt may have entered the damaged area

• the diameter of the chipped area isn‘t bigger than 5 mm

• cracks that arise radially from the chipped area aren‘t larger than 50 mm

• Stone chippings have been repaired

In case of Passenger Cars or other vehicles up to 3,5t:

It has to be guaranteed that a driver has a sufficient sized field of view in whatever occurring weather circumstances. This field of view is measured from the middle of the seat – 29 cm broad and ends up within the upper and lower area of the wipers‘ area.

A = hatched area= no repair works allowed

B = repair works allowed

Acceptable Damages

• Maintained stone chipping, visually ok

before repair works

after repair works


• Maintained stone impact, visually not ok: value reduction is applied

• Maintained stone impact, technically not ok: replacement is required

before repair works

after repair works

Acceptable Damages

• Tread depth (measured from main rolling area) min. 2 mm with summer tires or min. 4 mm with winter tires or all season tires

• Small abrasion marks on tire sidewalls

Tires


• Tread depth ( measured from main rolling area) less than 2 mm with summer tires or less than 4 mm with winter tires or all season tires

• Unilaterally uneven worn tires or tires damaged through external impacts

• Necessary axis measuring

• Wheel/ tire-combinations that are not authorized by the manufacturer

• Damages that endanger road safety (cracks, porosity, foreign objects in tire, etc.)

Acceptable Damages

• Symptoms of corrosion (e.g. through de-icing salt)

• Small scratches and abrasions on rim flange with a maximum size of 20 mm and 1 mm depth

• Abrasions on hubcaps that are smaller than 100 mm

Rims and

Hubcaps


• Cracks, deformation or breaks

• Abrasions that are bigger than 20 mm and deeper than 1 mm including a visible material abrasion

• No original spare parts

• Corrosion damages that are bigger than 20 mm

• Abrasions on hubcaps that are bigger than 100 mm

Acceptable Damages

• Fading color

• Slight and even discoloration caused through normal usage and wear

• Normal wear of floor cover according to duration and mileage

• Small scratches or corrosion caused through normal usage

• Easy removable stains

Interior and

Seats


• Heavy soiling or discoloration

• Holes, cracks, cuts and general damage of any kind

• Soiling that can‘t be removed at all or soiling that is very difficult to remove

• Unpleasant smell of any kind (caused through smoking, animal keeping or mold etc.)

• Missing parts

Acceptable Damages

• Small drill holes that are not in the field of view of driver

Damages of

Accessories

Covering panels in foot area


• Small drill holes that are in the field of view of driver. E.g. on instrument panel, central console, door panel, etc.

• Changes that can‘t be changed back to their original condition

• Damages that can be assigned to accessory fittings such as cuttings at hat rack or door panels, stickers and logos

• Scratches within displays such as navigation display

Acceptable Damages

• Normal wear without impact on road safety or operational safety

• Complete collection of evidences of all service works

Technical

Components

Technical Components: engine, transmission, differential, axis, steering, breaks, etc.


• Damages that impact road safety or operational safety

• Inspection/ maintenance that were not executed according to manufacturer's specifications or that were executed through not authorized workshops

• Deadlines (periodic vehicle inspection, emission control) that were not carried out in due time

• Functional impairment of locks, panels and attached parts, etc.


• Missing parts such as original rims/ tires including wheel bolts, special equipment, accessories and standard equipment such as spare key (replacement of locking system necessary), radio-code-card, on board tools, safety vest, first aid box, service booklet, instruction manual, navigation CD/-DVD, wireless remote control, etc.)

• Technical modifications (e.g. chip tuning, lowering, etc.)

Miscellaneous

Documents

Sixt International Damage Catalogue