info@skillcert.in

SkillCert Consultancy Pvt. Ltd.

Training & Consulting Solutions

www.skillcertconsultancy.comStenographer – Capacity

Enhancement Training Program

Expected outcome

Training Plan

Training Objective

.

• Cement backbone of the Institute &

• Model Roles & responsibilities of Stenographer

• Enhance hard & soft skills of the stenographer

• Improved capacity of the stenographer – noting, drafting,

governance,

• Refined understanding of service rules & regulation

• Empowerment of the stenographers

• Improved engagement with college

• Improved soft skills of stenographers- Persuasion, Negotiation, Risk

Management, co-ordination, Risk Management

Training for Stenographers

दिवस Session 1 10:00-11:30

Session 211:45 to 13:15

Session 3 14:15 to 15:45

Session 4 16:00 to 17:30

Day 1 Introduction & Kick-off

A day in the life of Steno

Role & Clarity -Organization & Boss perspective

Effective Office working for steno understanding expectations

Day 2 Servottam (Service & Rules )Discipline, conduct, Appeal)

Written Communication- 12 types

Verbal communication-10 scenarios

Time Management

Day 3 Office Inquiry handling

Confidentialreport - action taking

Confidentialreport – notes in service book

Effective follow-up & Reporting

Day 4 Office automation & filing

Persuasion skills Interpersonal skills Problem solving

Day 5 Coordinatingskills

E-Governance Hands-on Assessment

Five reasons to partner with SkillCert

1. Expert Trainers ( Refer Trainer Profiles below)

2. Scientific approach : Psychometric tests,

Videos, role plays, case studies, exercises, 1 to

1 coaching, best practices, Surveys

3. Comprehensive participant study kit-

Flashcards, memory sheets, books

4. eLearning access

5. Follow-ups & progressive learning

6. Award of Certificate & PDUParticipant Study Kit

Trainer Profiles

Contact :Email : info@skillcert.in Website: www.skilcertconsultancy.com• Mumbai : 15, Plot 55, Sector 14, Koparkhairane, Navi Mumbai.Tel 022-6464 0050

• Aurangabad : M-6, Chetna Nagar, Aurangabad- 431 005. Tel 0240-2328 723

• Pune: 117, Swaraj Nagari, Talegaon Dabhade. Pune 410 506.

• Trivandrum : KP 4/867, Breeze gardens, Trivendrum-695 043. Tel 0471 6450702

• Ghansham T Mahajan is certified trainer with

Yashada

• His areas of expertise

• Finance

• Audit

• Work Office optimization

• He is SkillCert’s Head for North Maharashtra region

• He is retired Accounts officer from State

Government of Maharashtra