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Executive Summary
Harbinzar’s Extreme Entertainment is a skydiving practicing
company serving extreme sports related personnel. Through
generous human capital investments, Harbinzar’s Extreme
Entertainment will exceed customer's expectations. Harbinzar’s
Extreme Entertainment will be addressing the adventure seeking
people who love extreme sports such as skydiving. These
targeted groups are willing to pay a premium for the service
because of the high level of fun and satisfaction that is offered.
This target market will be focused on because of their extreme
interest on adventurous sports.
Harbinzar’s Extreme Entertainment will work hard to achieve a
large percentage of loyal, repeat customers who will happily join
our skydiving club as well as being vocal to their friends about
the experience they have had with Harbinzar’s Extreme
Entertainment.
We expect that the projected growth rate of Harbinzar’s Extreme
Entertainment will be approximately 20% by the end of year one,
with profit margins as a percentage of service revenue between
16%-18%. Harbinzar’s Extreme Entertainment will be a skydiving-
based business which will be a joint venture of MILE-HI. From the
beginning Harbinzar’s Extreme Entertainment will have a
management team of five members; Harbinzar’s Extreme
Entertainment will have some additional employees.
Objectives
Become the premier & pioneer skydiving club, within three
years.
Sign at least 50 permanent groups within the first three
years.
Reach profitability within two years.
The Business Description
Parachuting, also known as skydiving, has been around for many
years. While some people believe that the sport was invented in
the 20th century, there actually has been evidence showing that
the sport had been around for a great amount of time before
then.
After World War II, skydiving wasn’t just for those in completions
or for military operations; it had begun to evolve into more of a
hobby. Today, skydiving is an exhilarating sport, loved by people
worldwide looking for an adrenaline rush that is hard to be
topped.
Our business started with a mutual written agreement between
five of the group members on 2012. Our total capital invested on
this business is 1,000,000tk. Each of us has contributed
200,000tk.
The name of our business is Harbinzar’s Extreme Entertainment.
Our business is mainly providing extreme sportsmen &
adventurous people with a safe environment where they get to
practice skydiving with highly trained professionals. We are
providing them with all the necessary equipments with trainings
from the professional’s which is usually hard to afford
individually.
Harbinzar’s is mainly a service business, and our main service is
the thrilling skydiving.
The service:
Our service is skydiving in which participants will jump or fall
from aircraft at altitude. They will be teach to perform
assortments of aerial maneuvers before deploying
the parachute to slow their descent, allowing them to come
gently to rest on the Earth below. The sport is also known as
parachuting. People at different levels of physical fitness will
participate in skydiving service, as long as they are ready for an
adrenalin-packed sport which will be both terrifying and
exhilarating.
In the military, skydiving is originally intended to be a backup
safety mechanism for airmen. If a plane became disabled during
flight, the pilot could deploy a parachute to save his life. Intrepid
pilots began to skydive recreationally as well. Professionals from
the MILE-HI club will be used for deployment & Training.
Harbinzar’s Extreme Entertainment will be one of the biggest
and most successful sports clubs that will plan to have over
100 members. We aim to get as many people as possible to
experience skydiving for them, in a safe and enjoyable fashion.
With our support, club members will be encouraged to
progress within the sport, meet likeminded people and attain
personal goals.
For those who are new to the sport, we will organize
accelerated free-fall courses and Ram Air Progression System
courses. Our yearly tour will be another great time to get
involved with other countries. Experienced club members will
be encouraged to further their abilities and qualifications and
through progression courses.
We will have plenty of connections to the wider skydiving
community and we will attend frequent meet ups with other
clubs. Additionally, we hold weekly socials to break down the
barriers between those with differing experience levels and
time within the sport.
The club will develop massively in the coming few years. We
will have a fantastic mix of new and experienced skydivers,
and our exposure will be bigger - we aim to keep this trend
going!
Business Environment & Market Analysis:
Industry Background:
As far as our findings there are no companies in Bangladesh that
are providing skydiving service. As a result we will be the first
one to introduce skydiving business and create an industry. This
will open opportunities for many other interested entrepreneurs
to join this industry. So this can be said that our business will be
the first one to create a skydiving industry in Bangladesh.
Competitive Analysis
We will start our business at Cox’s Bazaar. In Bangladesh this is
one of the most popular areas where there are a huge numbers
of tourists and young bloods go on vacation. There is no existing
business that is similar to our service so it could be said that
there are no competitors. There are few sports such as jet skiing
and other. These businesses are way behind in terms of thrill,
excitement etc. so we have a full chance of being ahead in the
long run.
From the begining year we will be maintaining a fully informative
website where our customers can easily book schedules and also
see the existing schedules. In our website we will be broadcasting
videos of those groups that will use our service. This will be a
huge advantage for us.
Market Analysis Summary
Harbinzar’s Extreme Entertainment will target the primary
market segments which are several sports clubs and they will
be the sources of income so they will be the main targets.
Initially, Harbinzar’s Extreme Entertainment’s focus will be to
develop visibility within the sports community, enough to be
able to sign up groups which are the key to revenue
generation. The need to sign up sports groups will drive
the marketing activities that Harbinzar’s Extreme
Entertainment will undertake in order to generate revenue in
the future.
Market Segmentation
Harbinzar’s Extreme Entertainment has identified two target
market segments which will be the main targeted customers.
Sports clubs: These are our primary targets as sports clubs
are the ones those cannot afford equipments by themselves.
As a result they will rely on us. So these sports clubs will be
Harbinzar’s Extreme Entertainment’s main revenue earning
source.
Professional extreme sportsmen: These are our secondary
targets. We will provide a fixed schedule for some
professionals which will attract others and by watching others
they will be inspired for practicing skydiving in Harbinzar’s
Extreme Entertainment. Professional sports clubs will be given
full priority to practice in Harbinzar’s Extreme Entertainment.
Percentage Of Revenue Sources
Sales & Marketing Plan:
We will be using an interactive agency that will specialize in
developing a strong strategic web site. They will integrate banner
ads, streaming video, instant messaging. We feel like we need an
outside agency to assist in this because our web site will be an
important and integral part of our integrated marketing plan. We
will also use a direct response agency to do target market
research so that we can reach the desired demographic.
We will use local special interest magazines which will give
people ideas for spending their free time and is also a little
outside the mainstream. This market includes the target market
we want.
We will be using consumer magazines that specialize in local
general interest and activities. We will also coordinate with the
local radio station magazine as we are also working with them in
the advertising schemes.
Television advertising is extremely expensive, while print is not
as much. Therefore, we will be using 15% of the designated 60%
of our media budget allowing most of the rest to be used with
television and radio. We will be using consumer magazines in
order to reach our audience. These will reach our target audience
that is looking for entertainment options. We are trying to reach
the active BD people or visitor that wants something different to
try on their weekends.
We will be using a lot of sales promotions at different times
throughout the year for part of our promotion. They are
specifically applicable because they are an acceleration tool and
speed up the selling process and client base, as well as provide
an extra incentive to try out our service. There are two different
types of sales promotion objectives. The first is the consumer-
oriented objectives. Examples of these are sampling, premiums,
contests, refunds, etc. For our purposes we will be doing
couponing for starters. Coupons make it easy to offer a price
reduction to those who are willing to look for them. This allows
those who are willing to pay full price not to worry about them,
while those who are price driven to seek and find ways to reduce
the price. We will place them in magazines such as creative
loafing, the radio channels, and other local adventure magazines.
It is our hopes that we can draw in people who would be unwilling
to pay full price and give them a taste so that the next time, they
will be. We may also use direct mail from lists that we obtain
from our direct response agency. Another type of consumer-
oriented promotion that we will be participating in is
sweepstakes. We will put everyone's name that jumps from our
planes in a hat and draw 2 a month who will earn free jumps at a
time of their choosing within a one year time. They will either be
able to use the certificate themselves or pass it on to one of their
friends as a gift. We will also draw five more that will receive a
free video with the purchase of a "certified" jump. This should
allow more people to want to take advantage of their prize and
get them back in for a second time. One thing that is already built
into our system is the frequency program. Because we give
extremely reduced prices after you become certified to jump, I
believe that this qualifies. We would also like to get into event
sponsorship where we go to local places and sponsor events such
as the university competition etc. This will give us the opportunity
to advertise and display our name and information for a lot of
people in our demographic to see and hear about our services.
The next type of promotion is trade-sales oriented. This is much
more related to product industries than it is to our service
industry. It provides retailers with incentives to stock new
products. Since we do not have any products except our
videotapes and pictures it does not seem to apply to us.
Operational plan:
Before we buy gear we will go through the training process. We
will have gear for customers to use that is designed for students.
Once you we have completed our training then customer should
look for their own gear. Our instructors will help find the right
type of gear for them.
All this needs to be addressed in detail with customers. The gear
that we will have is: Container main parachute reserved
parachute visual altimeter audible altimeter Helmet (an open
face is recommended for new jumpers)
AAD
RSL
Goggles
Gloves
Extra rubber bands and pull up cords
Jumpsuit (not required, but a very idea for safety and
comfort reasons)
When they are ready to buy, look at used gear. New jumpers will
be going through gear quickly, finding the right platform and size
parachute and harness. There is a lot of good gear for sale on
several websites. Always have a rigger inspect the gear before
you jump.
My recommendations for gear: Vector 3 container or Icon
container, PD - R reserve or a Smart reserve. The main for a new
jumper:
A Saber 2,
Spectre,
Pilot.
Cypress
AAD,
A RSL,
Open face helmet,
Neptune visual altimeter,
Protrack for the audible altimeter.
They will have to spend around $5000 for all the gear to start, if
you are buying used. New, well all of the above would likely run
you about $8000 or more.
We chose Cox’s Bazaar because there a very few competitors.
This place is also premier source of solvent customers. As it is
one of the most popular areas of BD the rent rate of place is
always a bit high, but thinking of our target market all of us are
agreeing to rent a suitable place in this area.
Management Summary:
We are using a centralized organizational chart. We are rather
unique and are only offering a few services. Centralized
requires fewer personnel. Also, we would like to have main
control over our company's decisions and the centralized
organization allows for more top management involvement.
Our organization chart will look like this:
Our management team consists of only five members. We have
divided our tasks equally. We have segmented our management
into two teams consisting of 3 members in one team and 2
members in another. The team consisting 3 members are in
charge of maintenance and monitoring and the other team of 2
members are in charge of accounts. Every decision is made by
voting and majority will be always granted.
Tasks done by the maintenance team are:
Schedule Booking
Maintaining Equipments
Supervising other Employees (Including foreign trainers)
Market Monitoring
Advertising
Tasks done by the accounts team are:
Estimating a monthly budget
Keeping track of cash Inflow and Outflow
Handling monthly payments
Salaries of employee’s
Preparing income statement by the end of every month
Maintaining the business account (Bank)
Financial, risk management & Loan proposal:
Financial plan
We will start our business with capital 1,000,000tk where each of
us will invest 200000tk. Our three years projection of Income,
Expense and Profit are given below:
Year-2012
Year-2012
Year-2013
Risk Management Plan
Skydiving is a high risk sport and so each and every one of us
will have to recognize that fact and deal with it for ourselves.
Let’s also keep it in perspective - driving on the road is a high
risk activity yet many of us don't acknowledge it as such and
most of us couldn't do without driving. The issue then will be
about effective risk management, and the possibility of
abstaining completely always will be on our list of options.
When we carry out your our evaluation of a drop zone before
we decide to book, that’s part of our own personal risk
assessment and we are responsible for their safety.
Major things that will be considered are;
Instructor certifications and disciplinary matters
Review and update of the Operations Manual and
associated procedures
Negotiation and appointment of third party insurance
Representation to the BD Army in legislation-related
matters
Parachute Pilot approvals
Investigation of any accidents which are related to
parachute operations
Produce incident/accident statistics and take appropriate
action to improve these
Every time something has gone wrong in the sport over the
past 30 years or more, the knowledge accumulated from the
investigation has moved the sport further and we have learned
from our ‘mistakes’. It works well, although nobody would ever
claim it to be perfect.
It’s impossible to remove all risk – some risks will be inherent
in the activity and most skydivers wouldn't have it any other
way. It’s the same as diving in a deep wreck or climbing a
mountain. It’s also about motivation – therefore it’s important
to acknowledge why our customers want to do this (skydiving)
and make our decision with a positive frame of mind and thus
get the most from it.
Conclusion:
Harbinzar’s Extreme Entertainment marketing team considers
consumers to be the most important factor in order to prove
that
Harbinzar’s Extreme Entertainment as a profitable venture.
With the blend of marketing mix emphasizing a lot on
promotional mix, Harbinzar’s Extreme Entertainment believes
to achieve its goal successfully and within a short period of
time. Harbinzar’s Extreme Entertainment wants to be the
ultimate market leader in the long run. Harbinzar’s Extreme
Entertainment’s team believes that following these strategies
will help it reach its goal.
In the long run, Harbinzar’s Extreme Entertainment plans to
develop and increase its product line. Although due to very
high promotional coast at the beginning, Harbinzar’s Extreme
Entertainment’s profit statement might not be a favorable one
but Harbinzar’s Extreme Entertainment team strongly believes
that if it can build a strong picture in the customers mind, it
can achieve its ultimate goal of profit maximization.