Upload
lynne-leonardi
View
327
Download
2
Embed Size (px)
DESCRIPTION
Citation preview
The Leading Content Produc2on Pla4orm
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Revving Up Content Strategy Efficiencies
At AutoTrader March 7, 2013
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Today’s Presenters
ScoI Markle @smarkle Sr. Manager, Content Strategy, AutoTrader
David Woodrow @davidwoodrow SVP of Strategic Services, Skyword
2 #SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Agenda
3
§ Disrup2ve forces shiQing consumer behavior § Why content is cri2cal § AutoTrader case study § Key findings
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
The Impact of Disrup2ve Forces
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Disrup2ve Force #1: Search
5 #SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Consumers Are Searching for Informa2on
Search For Consumer Informa2on Discovery
62% 62% of US smartphone users query search engine daily
billion global searches every month on Google alone 100
Smartphone Search
All those people who have been doing, for lack of a beIer word, ‘over op2miza2on’ or ‘overly’ doing their SEO, compared to the people who are just making great content and trying to make a fantas2c site, we want to make that playing field a liIle bit more level.
MaI CuIs, Google Spam Chief (March 2012) Sources:
‘Google 100 Billion Searches Per Month’, Search Engine Land, Danny Sullivan, 2012
‘US Mobile Consumer Behavior & Smartphone Usage Stats’ ,SMB Marke2ng Tips, 2012
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Volume of Search Clicks
PAID SEARCH 15%
53%
15%
9% 6%
85%
ORGANIC SEARCH Source: searchenginewatch.com 2012
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Disrup2ve Force #2: Social Media
8
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Consumers Are Searching for Informa2on
Social Media Drives Content Consump2on
Likes / comments on Facebook every day
Marketers now using social media to distribute content
87%
billion 2.7
5 billion Google+ buIon used 5 billion 2mes per day
Sources:
‘Is 2013 The Year Social Finally OverTakes Search Traffic?’, OpenView Marke2ng Lab, February 2013
‘Facebook: The Making of 100 Billion Users’, Ashley Vance, Bloomberg Business Week, October 2012
‘The Latest Social Media Facts, Figures and Sta2s2cs 2012’, Jeff Joskisch, November 2012
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Disrup2ve Force #3: Mobile Devices
10
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Mobile Content Consump2on Increasing
11
45% of users access TwiIer & Facebook using mobile device
Source: Social Media Went Mobile In 2012, Reveals Study, MediaBistro, January 2013,
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Content Is At The Core Of Success
Brand Visibility Higher Search
Rankings Social Signals
Long-‐Tail Relevance
Backlinks Consumer Trust Web Traffic Engagement
content
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Writer’s Payments
Financial Management
Search OpSmizaSon
Brand Alignment Review
Project Management
Legal Department
Writer Management
Copy EdiSng Company Writer’s Content
CMS
Master Spreadsheet
CMS
Crea2ng and Scaling Quality Content is Difficult
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
14
ScoI Markle Sr. Manager, Content Strategy
PuYng Content Into High Gear: Revving Content Strategy At AutoTrader
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Who Is ScoI Markle?
15
§ Child of programmer & author
§ Web developer since 1996 § At AutoTrader since March 1998
§ Sr. Manager, Content Strategy
© 2012 Skyword Inc, Confiden2al. All rights reserved.
What Is AutoTrader?
16
§ Top automo2ve classifieds site
§ Division of Cox § Acquired KBB in 2010 § 3,500 employees § 3.5mm new & used cars for sale
§ More than $1B in annual revenue
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Content At AutoTrader.com Was Orphaned…
17
§ Last resource leQ June 2009
§ Only syndicated content
§ Research traffic down 50%
§ Asked to show what’s possible
§ Apply content strategy
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Why Content Strategy?
18
§ Had money & nothing else
§ Need to get crea2ve
§ Content is secondary
§ Focus on strategy § Right content at right 2me
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Content Strategy In Ac2on At AutoTrader.com
19
§ Just 3 dedicated in-‐house resources
§ Pool of experienced freelancers
§ Invest in content, not overhead
§ Treat content like a product § Content for shoppers, not enthusiasts
§ Connect content to inventory
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Is It Working?
20
§ 54 ar2cles in 2009, ac2vity up 233%
§ 1,714 ar2cles & 199 videos in 2012; 8/day
§ Impressions up 281% in 3 years
§ Facebook audience up 108%; YouTube 231%
§ Just launched content-‐centric iPad app
§ Helped Sales in $10mm in new revenue
© 2012 Skyword Inc, Confiden2al. All rights reserved.
What About The Audience?
21
§ Most engaged ATC users § Twice as likely to come from SEO § 50% more likely to return § Spend 4 minutes longer on site § View 5X Research pages § Comparable KPIs and convert!
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Why Skyword?
22
§ Ini2ally skep2cal (get lots of calls)
§ Solved some specific problems
§ Manage & pay freelancers § Enforce best prac2ces § Detailed metrics § Access to addi2onal resources § Extremely responsive § Calendar is killer!
© 2012 Skyword Inc, Confiden2al. All rights reserved.
23 #SkyContent
Key Takeaways for
Media Companies & Brands
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Ø Content Op2mized For Search
24 #SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved. 25 #SkyContent
Ø Content Op2mized For Social Web
© 2012 Skyword Inc, Confiden2al. All rights reserved.
26
Ø Content Op2mized For Modern Mobile Devices
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Ø Framework For Crea2ng Content
27 #SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
28
Summary
#SkyContent
© 2012 Skyword Inc, Confiden2al. All rights reserved.
Next Steps
§ Contact ScoI Markle, AutoTrader – Email: [email protected]
§ Request a Skyword demonstra2on – Send an email today to [email protected]
§ Keep up to date on news from Skyword! – Blog at hIp://www.skyword.com/blog/ – Facebook at hIp://www.facebook.com/skyword – TwiIer @skyword – LinkedIn Groups – Look for Skyword’s group
29 #SkyContent